Technical support representative jobs in Moore, OK - 359 jobs
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Customer Service Representative
Inceed 4.1
Technical support representative job in Oklahoma City, OK
Medical Billing Customer Service Representative
Compensation: $ 20 - 25 /hour, depending on experience
Inceed has partnered with a great company to help find a skilled Customer Service Representative to join their team!
Join a dynamic team dedicated to delivering exceptional customer service in a fast-paced environment. This is a fantastic opportunity for individuals with a strong call center background to enhance their skills and grow in a supportive setting. The role is open due to expansion and increasing demand for top-notch customer support.
Key Responsibilities & Duties:
Handle multiple phone calls daily with professionalism
Address customer inquiries and resolve complaints about billing issues
Read through codes, notes, and bills to explain to patients their charges
Maintain a high level of customer satisfaction
Provide empathetic responses to frustrated customers
Collaborate with team members to enhance service delivery
Required Qualifications & Experience:
Previous call center experience
Strong communication and problem-solving skills
Ability to manage high-stress situations calmly
Familiarity with customer service principles
Nice to Have Skills & Experience:
Experience in medical or healthcare customer service
Background in collections or mortgage customer service
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the Customer Service Representative opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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$20-25 hourly 5d ago
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Desktop Support--
Artech Information System 4.8
Technical support representative job in Oklahoma City, OK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Hi
Hope you are doing well !!!
I find your profile good fit for the position please find the below
Job Title:
Deskside SupportRepresentative Distributed Client Services
Location: Oklahoma City, OK
Duration: 1 Year(with possible extension)
Job Description:
Desktop support experience
Must have good communication skills
Experience with MS outlook
Proficient with windows 7
Should have perform all IMAC (install, move , add and change )activities
Should have experience in working with windows 7
Additional Information
For more information, Please contact
Shubham
************
***************************
$40k-50k yearly est. Easy Apply 22h ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support representative job in Oklahoma City, OK
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-41k yearly est. 22h ago
IT Support Specialist - Part Time
Latino Community Development Agency
Technical support representative job in Oklahoma City, OK
Title: IT Support Specialist - Part Time
FLSA Status: Non-Exempt
The Part-Time IT Support Specialist provides day-to-day technicalsupport to LCDA staff and helps maintain a reliable, secure, and user-friendly technology environment. This position serves as the first point of contact for IT-related issues, coordinates with external IT vendors, and supports hardware, software, and network needs across LCDA's locations.
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Job Duties
Help Desk & End-User Support
Serve as the primary point of contact for staff IT requests (in person, by email, or ticketing system).
Troubleshoot and resolve common hardware and software issues (laptops, desktops, printers, scanners, phones, Wi-Fi connectivity, etc.).
Assist users with email, shared drives, remote access, and commonly used applications (e.g., Google Workspace, Microsoft 365, Zoom, etc.).
Provide basic user training and “how-to” support to increase staff comfort and efficiency with technology.
Hardware, Software & Asset Management
Set up, configure, and deploy new computers, laptops, and other devices for staff, including user profiles and required software.
Maintain an up-to-date inventory of all IT equipment (computers, monitors, peripherals, phones, tablets, etc.).
Coordinate repair, replacement, or warranty claims for faulty equipment as needed.
Assist with software installations, license tracking, and renewals in collaboration with leadership and/or vendors.
Vendor Coordination & Systems Support
Work closely with LCDA's external IT vendor(s) on issues that require advanced troubleshooting or system-level changes.
Help gather information for the vendor (error messages, device IDs, network details) to expedite resolution of tickets.
Assist leadership in implementing IT recommendations from the vendor, such as system upgrades, migrations, or security enhancements.
Network, Security & Data Practices (Basic Level)
Support staff with secure access to the network, Wi-Fi, VPN, and cloud-based systems as appropriate.
Help implement and reinforce basic cybersecurity practices (password hygiene, phishing awareness, secure file sharing, etc.).
Assist with maintaining user accounts (e.g., creating/disabling accounts, password resets, group access) in coordination with leadership and/or the vendor.
Help ensure that devices have required security tools installed and updated (antivirus, updates, etc.).
Onboarding, Offboarding & Documentation
Support the onboarding of new employees by setting up user accounts, email, devices, and basic access to systems.
Assist with offboarding by disabling access, recovering equipment, and ensuring data security when staff depart.
Document common procedures, FAQs, and “quick guides” for staff to reduce repeated issues and support self-service where appropriate.
Special Projects (As Time Allows)
Assist with small technology projects such as office moves, new equipment rollouts, or system transitions (e.g., phones, internet, or software changes).
Make recommendations to improve IT processes, user experience, and the overall efficiency of LCDA's technology environment.
Position Type and Expected Hours of Work
This is a part-time position with typical working hours from Monday - Friday. Hours and work shifts may change in accordance with business needs, which may include evenings and weekends
Qualifications
Required Minimum Job Qualifications, Experience, Education and Training
Education: Associate's degree in Information Technology, Computer Science, or a related field; or equivalent combination of education and hands-on experience.
Experience: 1-3 years of experience in IT support, help desk, or a similar technicalsupport role.
Skills:
Working knowledge of Windows operating systems; basic Mac support as applicable.
Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, Teams, and OneDrive/SharePoint.
Understanding of basic networking concepts (Wi-Fi, routers, switches, IP addresses).
Experience troubleshooting hardware, software, and peripheral devices.
Strong customer service skills with the ability to communicate technical information clearly to non-technical users.
Strong organizational skills and attention to detail, including documentation and asset/ticket tracking.
Ability to manage multiple requests, prioritize tasks, and follow through in a fast-paced environment.
Ability to maintain confidentiality and responsibly handle sensitive information.
Adherence to all HR policies and compliance requirements within the scope of the role.
Preferred Job Qualifications, Experience, Education and Training
Education: Additional technical certifications or coursework related to IT support or systems administration.
Experience: Experience supporting IT operations in a nonprofit, community-based, or small business environment.
Skills:
Bilingual in English and Spanish (preferred but not required).
Demonstrated commitment to LCDA's mission and experience serving a diverse, primarily Latino community.
AAP/EEO Statement
The Latino Community Development Agency (LCDA) is an Equal Employment Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by law.
$31k-51k yearly est. 9d ago
Technical Support Specialist
Job Listingsbankonit, LLC
Technical support representative job in Oklahoma City, OK
Summary/Objective
The SupportTechnical Specialist is a staff position that provides technicalsupport assisting end-users with their day-to-day technical issues.
Shift:
Thursday-Monday - 7am-4pm or 8am-5pm
Sunday-Thursday - 7am-4pm or 8am-5pm
Monday, Wednesday-Saturday - 7am-4pm or 8am-5pm
Priority Locations:
Tulsa, Oklahoma
Lenexa, Kansas
Other Locations: Oklahoma City, OK
Responsibilities
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment.
Act as the initial contact for all end-users that need technicalsupport.
Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate.
Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed.
Follow defined procedures and policies to resolve recurring issues.
Escalate or involve senior technicians on more sensitive or complex end-user problems.
Perform related work as required.
Competencies
Technical Capacity.
Problem Solving/Analysis.
Communication Proficiency.
Team Player.
Work Independently.
Time Management.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs.
Travel
Infrequent travel is expected for this position.
Qualifications
Required Education and Experience
Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware.
Basic understanding of principles and theories of network systems and management.
Basic understanding of Internet technologies and products.
At least one year of technical work experience or equivalent education.
Preferred Education and Experience
Two or more years of technical work experience.
One or more relevant technical certifications (e.g., A+, Network+ and Security+).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$31k-51k yearly est. Auto-Apply 60d+ ago
IT Support Analyst
Principle Choice Solutions LLC
Technical support representative job in Oklahoma City, OK
Job DescriptionPRINCIPLE CHOICE SOLUTIONS IT Support Analyst The IT Support Analyst is responsible for providing escalated technicalsupport and training to end users. The IT Support Analyst position is responsible for working within the ticketing system, quickly troubleshooting software/hardware issues, accurately documenting issues, resolutions, and collaborating with other technical resources to solve complex problems. Such troubleshooting may include software applications, hardware issues, or answering training questions via phone, email, remote access, and in person. Hardware Imaging is a core responsibility for this position.
ORGANIZATION
This position reports to the IT Support Manager.
ESSENTIAL FUNCTIONS
Supply and deploy technical solutions to business problems.
Excellent customer support to all users within the organization and documentation of each customer interaction with an attention to security.
Provide escalated and advanced hardware and software support to business users both locally and remote via phone, email, chat, and remote tools.
End user administration following internal IT processes and procedures.
Installation and configuration of workstations, printers, and other end user requests
Moderate to Advanced Support of Office 365 product suite, Intune Hardware management, Adobe suite, Communication software, Connectwise, Mobile device management, and Secure web gateway including any other current/future technology that may be considered as organization owned/managed.
Work closely with the IT Leadership to ensure proper issue tracking, documentation, and assignment of tasks is being completed accurately and on a daily basis.
Working with the team, collaborate, and improve documentation for end users through our external systems.
Additional security clearance/training may be required specific to this department.
Provide On-Call support as necessary.
All other duties as assigned.
KNOWLEDGE & EXPERIENCE
1-3 years' experience in providing outstanding customer service through hardware and software technicalsupport in a professional office environment.
1-3 years' experience using a ticketing system.
Advanced hardware and software troubleshooting skills.
High knowledge and proficiency of Windows 10/11, Office 365 Product Suite, Adobe, and other SAAS applications. Azure Active Directory, Command prompts, and Microsoft PowerShell experience required. At least 1 year of regular use of AD Users and Groups in providing normal AD administration.
Attention to detail with a focus on identifying the root cause and possible independent resolution where applicable.
Strong communications skills with the focus on customer service.
High sense of urgency with excellent researching abilities.
CompTIA Network+, A+, Software+, or equivalent certification is required.
MACHINES & EQUIPMENT
The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as a copier.
PHYSICAL REQUIREMENTS
Must be able to lift and carry up to 50 pounds. Must be able to talk, listen, and speak clearly on the telephone.
WORKING CONDITIONS
The incumbent works in an office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Periodic times working at the office site may be required.
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity, and availability of PCS' associate and customer data.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Principle Choice Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, parental status, national origin, disability, genetic information, political affiliation, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit-based factors or characteristic protected by federal, state, or local laws.
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3bYrTHTWaJ
$31k-51k yearly est. 4d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical support representative job in Oklahoma City, OK
The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$31k-51k yearly est. 45d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Oklahoma City, OK
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-41k yearly est. 30d ago
IT Support Specialist
Frontline Source Group Holdings, LLC Dba Dfwhr 3.8
Technical support representative job in Oklahoma City, OK
Information Technology Support Specialist
Our client based in Oklahoma City, OK is seeking an Information Technology Support Specialist for a contract-to-hire position.
Industry: Healthcare
Dynamic Team Culture
Rapidly Growing Organization
Responsibilities of the IT Support Specialist:
Generate reports and conduct data analysis using tools such as Power Bi and Excel
Support Business Development activities by collaborating with the team in client management, scheduling, communication, and analytics
Assist in scheduling monthly client requirements, updating project management software, and ensuring timely follow-up on client requests
Track deliverables, conduct client analytics, and identify areas for improvement
Coordinate new client onboarding and support Business Development discussions
Manage security badges, troubleshoot equipment issues, and provide technicalsupport to the team
Requirements for the IT Support Specialist Role:
Bachelor's Degree preferred
Minimum of 3 years of experience in IT support or related roles
Proficiency in Power Bi and advanced Excel skills
Strong organizational and time management abilities
Excellent communication and interpersonal skills
Proactive, self-motivated, and capable of analyzing data to derive insights
Prior experience in a similar position is advantageous
Benefits:
Comprehensive Medical, Dental, and Vision Coverage
Paid Time Off and Holidays
Frontline Source Group is an Equal Opportunity Employer. Candidates must have authorization to work in the United States without the need for sponsorship. The client does not offer visa sponsorship.
Disclaimer: Frontline Source Group and its affiliates do not request sensitive personal data until a job offer is extended and accepted. If there are any concerns regarding the legitimacy of our job postings, we encourage you to contact one of our branch locations for verification.
$28k-39k yearly est. 56d ago
Tier II Help Desk Technician
Omniscius Consulting
Technical support representative job in Midwest City, OK
Job Description
This role supports an enterprise IT infrastructure planning and management system used for processing IT requirements, infrastructure funding requests, portfolio management, cable plant documentation, and geospatial-layer data. The position provides Tier II technicalsupport, troubleshooting, documentation, testing, and collaboration with software engineering teams to ensure system stability and user satisfaction. The system operates on an Oracle and Microsoft .NET Framework (4.8) architecture.
The Tier II Help Desk Technician serves as the escalation point for user inquiries, technical issues, and defect identification. Responsibilities include system sustainment, issue triage, work order creation, software testing, and coordination with Tier I and engineering teams.
Primary Responsibilities
Respond to and resolve Tier II support inquiries promptly and professionally.
Create and manage customer work orders within the enterprise web application.
Provide advanced technical assistance via phone, email, and collaboration tools.
Coordinate with Tier I support and software engineering teams to identify issues and escalate defects.
Prioritize and respond immediately to high-priority or VIP support requests.
Build and maintain positive working relationships with end users to understand support needs.
Diagnose, research, and resolve complex software and hardware issues.
Perform end-user testing of software releases/builds and log defects in Azure DevOps (ADO).
Document, track, and monitor issues to ensure timely and accurate resolution.
Collaborate with Help Desk leadership to meet support metrics and customer requirements.
Provide guidance and mentorship to Tier I help desk personnel.
Identify and communicate potential risks affecting users or the software environment.
Maintain current knowledge of emerging IT tools, technologies, and support practices.
Required Skills & Qualifications
Demonstrated exceptional customer service capabilities.
Strong commitment to high-quality user support.
Excellent verbal and written communication skills across phone, email, and chat channels.
Broad understanding of IT networks, systems technologies, troubleshooting methodologies, and support processes.
Proven ability to diagnose and resolve complex technical issues.
Preferred Qualifications
Bachelor's degree in computer science or equivalent combination of education and experience.
3+ years Help Desk or technicalsupport experience.
3+ years customer service experience, preferably in a call center or enterprise environment.
3+ years' experience in the IT field.
2+ years' experience performing user software testing.
Active DoD Secret Clearance
Proficiency with:
Azure DevOps (ADO)
Ticketing/support systems
VPN technologies
Microsoft 365 Suite
Windows 11
Microsoft Teams
Laptop provisioning/support tools
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JiKFgutzEH
$31k-51k yearly est. 17d ago
Tech Support Specialist
Oklahoma Baptist University 3.5
Technical support representative job in Shawnee, OK
For a description, see file at: ************ okbu. edu/hr/job-forms/tech-support-specialist.
pdf
$31k-42k yearly est. 60d+ ago
IT Cybersecurity Intern (Rose State BAT Students Only)
Rose State College 3.7
Technical support representative job in Midwest City, OK
ROSE STATE ANNOUNCES A STUDENT CYBER-SECURITY INTERN OPPORTUNITY IN ASSOCIATION WITH ITS BACHELOR OF APPLIED TECHNOLOGY PROGRAM IT CYBERSECURITY INTERN (ROSE STATE BAT STUDENTS ONLY) The IT Cybersecurity Intern supports the College's cybersecurity initiatives by identifying, assessing, and reporting security vulnerabilities across Rose State College's IT infrastructure. This position provides a hands-on opportunity to learn critical cybersecurity practices aligned with the NICE Workforce Framework while working alongside experienced IT professionals. This position aligns with the Cybersecurity Internship Guidelines for CIT 4806 and supports the experiential learning objectives of Rose State College's cybersecurity curriculum. Monitor and assess vulnerability alerts. Perform risk-based vulnerability analysis, determine potential impact, and support mitigation efforts. Prepare clear, professional reports documenting technical findings, recommendations, and actions taken. Collaborate with cybersecurity personnel to plan, develop, and execute remediation strategies. Demonstrate commitment to continuous learning by engaging with current cybersecurity trends and best practices. Attend all scheduled work hours (160 hours total). Regular attendance is an essential function of this position. Perform other related duties as assigned. Responsible for delivering accurate, timely, and well-documented vulnerability assessments and maintaining confidentiality and data security protocols.
Minimum Qualifications:
Enrollment in Rose State College's Bachelor of Applied Technology in Cybersecurity program. Completion of CIT 4806 IT Internship Course prerequisites. Exposure to cybersecurity frameworks and tools through coursework. Basic knowledge of cybersecurity concepts and vulnerability management tools. Strong analytical and problem-solving skills. Clear written and verbal communication abilities. Familiarity with risk assessment and reporting practices. Moderate lifting up to 50 lbs. and moderate carrying up to 50 lbs. required. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending, and stooping. Ability to move freely on-campus.
Desired Qualifications:
Prior experience with enterprise security tools or cyber labs. CompTIA Security+, Network+, or A+ certification (not required)
An unofficial degree conferring transcripts must be received by this office for formal consideration; however, should an offer of employment be extended, official transcripts are required.
All finalists may be subject to a background check and/or drug test.
Must be eligible to work in the United States.
Rose State College's Annual Security Report, including VAWA disclosures, is located at *********************************************************************
Rose State College is an Equal Opportunity Employer
In accordance with the Americans with Disabilities Act, reasonable accommodations in
the application process will be provided upon written request.
6420 SE 15th STREET ~ MIDWEST CITY, OK ~ 73110-2799
$31k-36k yearly est. 60d+ ago
Temporary Retail Sales Support
Maurices 3.4
Technical support representative job in Oklahoma City, OK
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1840-Outlets at OK City-maurices-Oklahoma City, OK 73128.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 1840-Outlets at OK City-maurices-Oklahoma City, OK 73128
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
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Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
$30k-36k yearly est. Auto-Apply 21d ago
IT Technician
Bluevantage
Technical support representative job in Oklahoma City, OK
Provide field support for computer-related technology within the state of Oklahoma and neighboring states. Must be able to lift 50lbs and perform physical activity throughout an 8-10 hour workday. Must be open and available for odd hours and overtime as many projects will run longer than a typical workday. Overnight travel will be required on a regular basis. Working knowledge of Microsoft Windows Operating Systems, Uninterruptible Power Supply Systems, Internet Protocol (TCP/IP) Networking, and Cat 5/6 data wiring knowledge and experience is preferred. All of these skills will be gained through on the job training.
Qualifications
Must be able to pass a background check and drug test.
For the right person, this role will provide working knowledge with computers, networking, and peripherals as well as training, certification, and licensing for Security Surveillance and Access Control installation. As this is a field services role, the right person will need a good driving record for use of company vehicle and a reliable automobile. If the primary vehicle becomes inoperable, it may be necessary to rent a car from a national automobile rental agency, therefore the right person must be 21+ years old with a valid driver's license, good driving record, and automobile insurance. Must be willing to work odd hours as some shifts depending on the job, will be overnight or extended hours.
In order to be considered for this position, you must first complete the Indeed online telephone interview and assessment provided on this posting. This is a tool provided by Indeed to assist us in our screening process. Please be certain to complete those when submitting your resume and application.
COVID-19 Considerations:
BlueVantage has implemented COVID-19 measures to mitigate risk of transferring the virus. BlueVantage employees are required to wear masks and other PPE. In addition, BlueVantage requires all employees to isolate during any illness or known exposure.
$31k-54k yearly est. 9d ago
IT Technician I
Seminole Nation Gaming Enterprise
Technical support representative job in Seminole, OK
SUMMARY: Responsible for providing maintenance, technicalsupport, and assistance to end-users, whether on the phone or in person. Primary intention is to ensure end-user satisfaction and ability to properly operate any machinery or technology they may be having trouble with.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:
Serving as the first point of contact for end-users seeking technical assistance.
Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
Provide technical assistance and support for incoming queries (ticketing) and issues related to computer systems, software, and hardware.
Performing remote and onsite troubleshooting through diagnostic techniques and pertinent questions.
Responsible for acting as a liaison, escalating, and assigning helpdesk tickets as necessary.
Maintain end-user accounts (enabling, disabling, password resets) retaining data integrity and system quality.
Maintains absolute standards of security, system integrity, and confidentiality within the department.
Assists with troubleshooting and maintenance of all end-users (endpoint) equipment on property.
Work on projects as assigned.
Flexible scheduling required.
PHYSICAL DEMANDS:
The work requires moderate physical exertion such as long periods of standing, repetitively lifting lightweight objects with frequent bending or stooping, recurring lifting of moderately heavy items. Occasionally lifts heavy objects over 50 pounds.
KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION:
One year to three years of similar or related experience. Equivalent to a high school education.
CONDITIONS OF EMPLOYMENT:
° Uphold all principles of confidentiality effusively.
° This position has access to sensitive information and a breach of these principles will be grounds for immediate termination.
Adhere to all professional and ethical behavior standards of the industry.
Interact in an honest, trustworthy, and respectful manner with employees, visitors, and vendors.
Participate in departmental staff meetings, quality management activities, and educational programs.
Demonstrate verbal and written skills.
Comply with Seminole Nation Gaming Enterprise policies and procedures.
Applicant and Employee must submit to and pass applicable drug test.
Applicants may be required to work irregular work hours depending on but not limited to promotions, deadlines, and projects.
Must be able to work various hours including weekends and holidays.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicants may be subject to a background check to ensure compliance with Seminole Nation Gaming Agency. Candidates for positions that require a background check must be able to successfully pass a background and character investigation.
Complying with the Indian Gaming Regulatory Act and the rules, regulations, and standards established by the Seminole Nation Gaming Agency, the National Indian Gaming Commission, and pursuant to the Nation's gaming compact with the State of Oklahoma, and all other applicable laws.
Securing and maintaining a Seminole Nation gaming license from the Seminole Nation Gaming Agency and cooperating fully with the Agency in the performance of its duties.
$31k-54k yearly est. Auto-Apply 60d+ ago
DESKTOP SUPPORT
Artech Information System 4.8
Technical support representative job in Oklahoma City, OK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
Desktop SupportRepresentative Onsite Support
Location:Oklahoma City, OK
Duration: 1+ years
Job Description:
Qualifications
SHARE YOUR RESPONSE ASAP
Additional Information
For more information, Please contact
Shubham
************
$40k-50k yearly est. 22h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Oklahoma City, OK
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$45k-62k yearly est. 30d ago
IT Technician II
Seminole Nation Gaming Enterprise
Technical support representative job in Seminole, OK
SUMMARY: Responsible for supporting the IT needs of the individual departments, ensuring a maximum level of service and user satisfaction. Maintaining, installing, and configuring endpoint workstations as directed. Maximizing endpoint security, patch management, and end-user account integrity.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:
Serving as the escalatory point of contact for end-users seeking technical assistance.
Provide technical assistance and support for incoming queries (ticketing) and issues related to computer systems, software, and hardware.
Maintain daily performance and endpoint systems.
Performs routine maintenance on endpoint systems.
Run reports to identify trends and malfunctions that continue to occur.
Provisions and maintains end-user accounts (creating, enabling, disabling, filing) and workstations, maintaining data integrity and system quality.
Maintains working knowledge of all endpoint systems (workstations and client devices).
Maintains and enforces absolute standards of security, system integrity, and confidentiality within the department.
Routinely inspects all supported equipment on property, identifying and reporting potential problems, additionally tasked with (coordinating, scheduling, executing) necessary repairs or cleaning.
Maintaining security, integrity, and performance of Gaming Floor network cabling, additionally tasked with making suggestions and recommendations (equipment, security standards, etc.).
Assists with troubleshooting and repair of all supported equipment on property.
On call for any non-emergency issues: Password resets/account unlocks not required to be onsite unless directed by Information Technology Director.
Work on projects as assigned.
Flexible scheduling required.
KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION:
Three years to five years of similar or related experience. Equivalent to a high school education.
PROBLEM SOLVING:
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities and be able to deal with stressful situations in a professional manner. Must be a Team Player. Must be a detail oriented, organized individual with the ability to multi-task and be able to work in a fast-paced environment. Displays strong verbal and written communication skills with proven ability to handle conflict situations.
CONDITIONS OF EMPLOYMENT:
Uphold all principles of confidentiality effusively. This position has access to sensitive information and a breach of these principles will be grounds for immediate termination.
Adhere to all professional and ethical behavior standards of the industry.
Interact in an honest, trustworthy, and respectful manner with employees, visitors, and vendors.
Participate in departmental staff meetings, quality management activities, and educational programs.
Demonstrate verbal and written skills.
Comply with Seminole Nation Gaming Enterprise policies and procedures.
Applicant and Employee must submit to and pass applicable drug test.
Applicants may be required to work irregular work hours depending on but not limited to promotions, deadlines, and projects.
Must be able to work various hours including weekends and holidays.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicants may be subject to a background check to ensure compliance with Seminole Nation Gaming Agency. Candidates for positions that require a background check must be able to successfully pass a background and character investigation.
Complying with the Indian Gaming Regulatory Act and the rules, regulations, and standards established by the Seminole Nation Gaming Agency, the National Indian Gaming Commission, and pursuant to the Nation's gaming compact with the State of Oklahoma, and all other applicable laws.
Securing and maintaining a Seminole Nation gaming license from the Seminole Nation Gaming Agency and cooperating fully with the Agency in the performance of its duties.
$31k-54k yearly est. Auto-Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Technical support representative job in Oklahoma City, OK
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$45k-62k yearly est. 8d ago
IT Technician I
Seminole Nation Gaming Enterprise
Technical support representative job in Seminole, OK
SUMMARY: Responsible for providing maintenance, technicalsupport, and assistance to end-users, whether on the phone or in person. Primary intention is to ensure end-user satisfaction and ability to properly operate any machinery or technology they may be having trouble with.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:
Serving as the first point of contact for end-users seeking technical assistance.
Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
Provide technical assistance and support for incoming queries (ticketing) and issues related to computer systems, software, and hardware.
Performing remote and onsite troubleshooting through diagnostic techniques and pertinent questions.
Responsible for acting as a liaison, escalating, and assigning helpdesk tickets as necessary.
Maintain end-user accounts (enabling, disabling, password resets) retaining data integrity and system quality.
Maintains absolute standards of security, system integrity, and confidentiality within the department.
Assists with troubleshooting and maintenance of all end-users (endpoint) equipment on property.
Work on projects as assigned.
Flexible scheduling required.
PHYSICAL DEMANDS: The work requires moderate physical exertion such as long periods of standing, repetitively lifting lightweight objects with frequent bending or stooping, recurring lifting of moderately heavy items. Occasionally lifts heavy objects over 50 pounds.
KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION:
One year to three years of similar or related experience. Equivalent to a high school education.
CONDITIONS OF EMPLOYMENT:
° Uphold all principles of confidentiality effusively.
° This position has access to sensitive information and a breach of these principles will be grounds for immediate termination.
Adhere to all professional and ethical behavior standards of the industry.
Interact in an honest, trustworthy, and respectful manner with employees, visitors, and vendors.
Participate in departmental staff meetings, quality management activities, and educational programs.
Demonstrate verbal and written skills.
Comply with Seminole Nation Gaming Enterprise policies and procedures.
Applicant and Employee must submit to and pass applicable drug test.
Applicants may be required to work irregular work hours depending on but not limited to promotions, deadlines, and projects.
Must be able to work various hours including weekends and holidays.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicants may be subject to a background check to ensure compliance with Seminole Nation Gaming Agency. Candidates for positions that require a background check must be able to successfully pass a background and character investigation.
Complying with the Indian Gaming Regulatory Act and the rules, regulations, and standards established by the Seminole Nation Gaming Agency, the National Indian Gaming Commission, and pursuant to the Nation's gaming compact with the State of Oklahoma, and all other applicable laws.
Securing and maintaining a Seminole Nation gaming license from the Seminole Nation Gaming Agency and cooperating fully with the Agency in the performance of its duties.
$31k-54k yearly est. Auto-Apply 60d+ ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Moore, OK?
The average technical support representative in Moore, OK earns between $28,000 and $44,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Moore, OK
$35,000
What are the biggest employers of Technical Support Representatives in Moore, OK?
The biggest employers of Technical Support Representatives in Moore, OK are: