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  • Customer Service Representative

    American Health Associates 4.0company rating

    Technical support representative job in Bradenton, FL

    AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry. THE ROLE: Customer Service Representative RESPONSIBILITIES: Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone; Enter data into a specialized computer system; Dispatch AHA's Mobile Phlebotomists and Couriers; Track specimen collection and reporting; Trouble shoot missing, incomplete, and incorrect orders; Must have the ability to interact effectively and professionally with clients and coworkers always; Exceptional Customer Service skills, a must. Requirements QUALIFICATIONS: High School diploma 1-year of customer service experience in healthcare, preferred. Detail oriented with ability to multi-task daily. Knowledge of lab test orders; solid understanding of the importance of critical results. Excellent customer service and telephone etiquette skills required. Effective verbal and written communications, especially listening skills. 10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy. Advanced computer skills. Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment. Ensure patient privacy, confidentiality, and HIPAA are upheld always. "Team Player" mindset a must! AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER!
    $22k-29k yearly est. 2d ago
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  • Trauma Neurosurgery APP/AGACNP - Relocation & CME Support

    Lee Health 3.1company rating

    Technical support representative job in Fort Myers, FL

    A prominent healthcare system in Fort Myers is seeking an Advanced Practice Provider for their Neurosurgery practice. This full-time position involves both outpatient and inpatient care, assisting in surgeries, and working in a supportive environment with a focus on trauma neurosurgery. Candidates should have a strong background in neuroanatomy and surgical procedures. Enjoy generous benefits including paid time off, relocation package, and CME funding. #J-18808-Ljbffr
    $30k-44k yearly est. 1d ago
  • Inbound Customer Service Representative- Immediate Openings

    Alorica 4.1company rating

    Technical support representative job in Fort Myers, FL

    At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. Job Description Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Qualifications Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.You ready? Let's do this. Equal Opportunity Employer - Veterans/Disabled Additional Information WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica , a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.Simply put, we want to make lives better… one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step?
    $22k-27k yearly est. 60d+ ago
  • Computer Field Tech Position-Bradenton FL

    BC Tech Pro 4.2company rating

    Technical support representative job in Bradenton, FL

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Specialist III, Technical Support

    Boar's Head Resort 4.3company rating

    Technical support representative job in Sarasota, FL

    Hiring Company: Delicatessen Services Co., LLCOverview:The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk. As such, this individual, having demonstrated in-depth experience, capability and judgment, will serve as the escalation point for issues within our Enterprise Environment.Job Description: Essential Duties and Responsibilities Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier, I, II, and III technical assistance to system users and technical peers. Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. Installs, configures, troubleshoots, and upgrades computer-related production equipment, end user computing devices, mobile devices, telephony devices, conference room hardware, focusing on Continuous Improvement, Innovation, and supporting Technical & Functional Testing of new technologies. Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone lines, and fax devices as needed. Acts as liaison between equipment vendors and the company. Ensures workarounds and permanent fixes are documented and communicated to Service Desk Specialists. Creates, Updates, and maintains Standard Operating Procedures, How To Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager, or Director. Reviews documentation for accuracy and integration into Knowledge Management System. Performs administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the IT Service Support Supervisor, , Director, and/or Network & Security Team. Implements, Maintains, & Supports any future electronic or technical systems as may be required. Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers and/or Multi-Function Devices. Installs, configures, supports, provides guidance for standard or specific software packages, such as operating systems, standard applications that include but are not limited to Microsoft Office Suite Applications, O365, Edge or On-Prem applications, SaaS applications, LP Vendor Systems Support, ERP applications, or custom applications, etc. Instructs users in use of equipment, software, and manuals, including one on one training, and the creation of value-added documentation. Provides additional and continued training as need in support of integrated hardware & software systems. Performs infrastructure troubleshooting to isolate and diagnose common network related problems, creates relevant documentation, such as network diagrams and maintains accuracy of data in IPAM Tool or relevant management systems. Support IT Technical & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc.. Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks. Monitor functioning of equipment, including mobile devices, to ensure systems operation & function within compliance with OEM specifications. Site administration of the local and enterprise CMDB, documentation and allocation of assets within the asset lifecycle. Perform or Assist in the Preventive Maintenance on computers, & printing devices, peripherals, etc. Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis. Education and Experience High School Diploma Required; Associates/Bachelor's Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred. A+ Certification or equivalent Network + CCENT Certifications and/or equivalent ITIL Foundations or Equivalent Certification a plus Additional Responsibilities Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager, Director, Automation and BTS, and IT Leadership. Work Environment Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on needs: will include extended hours and weekend work. Ability to work in confined areas, ceilings, and attic spaces to run wire for system integration or telecommunications. Ability to lift up to 50 lbs. in order to move and/or install necessary equipment. Ability to work in high temperature areas (attic space) for prolonged periods. Willing to travel if necessary for training & on-site systems support. Willing to be included in the on-call support rotation. This is a Work From Office position. Location:Sarasota, FLTime Type:Full time Department:Management Information Systems
    $40k-73k yearly est. Auto-Apply 36d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Port Charlotte, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-46k yearly est. 15d ago
  • IT Support Specialist I

    Telespecialists LLC

    Technical support representative job in Fort Myers, FL

    Job Description in our FORT MYERS Office. About Us: TeleSpecialists is a rapidly growing national telemedicine company seeking the right talent to join our team. We provide emergent and routine neurology and psychiatry services in over 300 hospitals across the country and continuing to expand services. We are seeking the right talent to join our team and help us with our mission of impacting patients, providing timely high-quality care to patients, and transforming the future of healthcare. We have an innovative and entrepreneurial culture that provides the opportunity for personal and professional growth. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to 2 corporate offices and remote workforce of support staff and physicians. Resolves routine technical problems. Duties and Responsibilities: Performs basic problem solving and assistance on various software applications and hardware systems including but not limited to Office 365, Azure, multi-function printers, Five9, Domo and our proprietary web application Telecare. Provide individual instruction and/or training to users on new or updated technologies. May train employees. Performs routine technical assistance and maintenance duties. Maintains and updates record keeping system; may document projects and maintain user instructions. Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors. Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts. Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates. Assists with research and development initiatives and in the implementation of new technologies. Assists with the implementation of technology projects with moderate scope and impact. Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Performs miscellaneous job-related duties as assigned. Required to take after-hours on-call support on a rotating basis. Education and Experience: High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified. Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications including but not limited to Windows 10, MS O365, Azure AD, SharePoint, MS Office etc. Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of focus. Records maintenance skills. Ability to provide direction to staff to resolve technological issues. Strong interpersonal and communication skills and the ability to work effectively with a wide range of users in a diverse community. Ability to determine computer problems and to coordinate hardware, software, and/or network solutions. Ability to analyze and resolve basic computer problems. Ability to communicate technical guidance and instruction to users on the use of Teelspecialists applications and systems. Experience in a Healthcare IT, EMR support or similar setting preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times.
    $34k-57k yearly est. 24d ago
  • Specialist, Applications Support

    The School District of Lee County 3.8company rating

    Technical support representative job in Fort Myers, FL

    Qualifications MINIMUM QUALIFICATIONS: Associate's degree from an accredited institution. One (1) year of experience in enterprise information technology support and management. Valid Florida driver's license. PREFERRED QUALIFICATIONS: Bachelor's degree in information systems, computer engineering, or a related field Three (3) years of experience in enterprise information technology support and management. Industry certification. Relevant work experience or education may be substituted to satisfy minimum qualifications. KNOWLEDGE, SKILLS, AND ABILITIES: Clear and concise oral and written communication skills; organizational and management skills. Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment. Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention. Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications. Ability to assist and coordinate personnel in a manner conducive to full performance and high morale. Ability to professionally and effectively respond to customer needs and requests for service or assistance. Ability to safely operate a motor vehicle up to and including large vans or (non-CDL) delivery trucks. Ability to efficiently work independently with minimal direction or direct oversight. Revised: 07/28/23 Responsibilities Provide second tier support for the resolution and appropriate use of Enterprise systems. Serve as a liaison with software vendors or in accessing on-line technical support in the resolution of technical issues. Troubleshoot, research, diagnose, document, and coordinate resolution of technical issues surrounding current industry standard operating systems, productivity software, Internet connectivity, and hardware/peripheral equipment. Engage senior support staff as necessary to resolve issues. Document, track, resolve, and report on problems and work orders using a web-based ticket management system. Modify user accounts using Active Directory or related tools, and make changes to file management systems. Use remote assistance tools to help troubleshoot and resolve issues when necessary. Apply advanced diagnostic techniques to identify problems, investigate causes, and implement solutions. Maintain current knowledge of relevant technologies. Identify software defects and inefficiencies and collaborate with engineering teams to improve product and service quality. Maintain the confidentiality of records and District information in accordance with accepted professional ethics and state and federal laws. Complete and maintain industry and manufacturer specific technical certifications related to position. Utilize common industry and organizational tools for project management, technical support documentation, and communication. Participate in special projects as required. Revised: 07/28/23 Additional Job Information U11, $28.28, 8 hours, 255 days Compensation may increase based upon relevant education and experience.
    $38k-60k yearly est. 34d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Technical support representative job in North Port, FL

    Responsive recruiter FASTSIGNS #174101 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $23k-29k yearly est. Auto-Apply 60d+ ago
  • Help Desk Technician

    MCR Health 4.0company rating

    Technical support representative job in Bradenton, FL

    Why MCR Health? A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time" and to support our Mission to serve everyone. Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our community where you can grow your career and serve with your heart. In our time of growth, we are seeking a Help Desk Technician. Work Location(s): Bradenton, FL As part of this role, you will: * Log all requests for assistance (tickets) in the Help Desk Database (BOSS Helpdesk) * Provide technical computer assistance (diagnose and apply recommended solution) to users or escalate tickets to appropriate I.T. staff * Report urgent problems to the I. T. staff immediately * Manage Help Desk calls/emails to resolution * Provide technical telephony assistance to users * Responsible for maintaining a documentation library of all processes and procedures (provided by I. T. staff) * Respond to all work-related communications (letters, emails, voicemail) promptly * Minimum of a High School Diploma or GED equivalent * Proficient in the use of Microsoft Office products
    $33k-51k yearly est. 15d ago
  • Specialist III, Technical Support

    Boar's Head Provisions Co., Inc.

    Technical support representative job in Sarasota, FL

    Hiring Company: Delicatessen Services Co., LLC The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk. As such, this individual, having demonstrated in-depth experience, capability and judgment, will serve as the escalation point for issues within our Enterprise Environment. Job Description: Essential Duties and Responsibilities * Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier, I, II, and III technical assistance to system users and technical peers. * Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. * Installs, configures, troubleshoots, and upgrades computer-related production equipment, end user computing devices, mobile devices, telephony devices, conference room hardware, focusing on Continuous Improvement, Innovation, and supporting Technical & Functional Testing of new technologies. * Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone lines, and fax devices as needed. Acts as liaison between equipment vendors and the company. * Ensures workarounds and permanent fixes are documented and communicated to Service Desk Specialists. * Creates, Updates, and maintains Standard Operating Procedures, How To Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager, or Director. Reviews documentation for accuracy and integration into Knowledge Management System. * Performs administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the IT Service Support Supervisor, , Director, and/or Network & Security Team. * Implements, Maintains, & Supports any future electronic or technical systems as may be required. * Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers and/or Multi-Function Devices. * Installs, configures, supports, provides guidance for standard or specific software packages, such as operating systems, standard applications that include but are not limited to Microsoft Office Suite Applications, O365, Edge or On-Prem applications, SaaS applications, LP Vendor Systems Support, ERP applications, or custom applications, etc. * Instructs users in use of equipment, software, and manuals, including one on one training, and the creation of value-added documentation. Provides additional and continued training as need in support of integrated hardware & software systems. * Performs infrastructure troubleshooting to isolate and diagnose common network related problems, creates relevant documentation, such as network diagrams and maintains accuracy of data in IPAM Tool or relevant management systems. * Support IT Technical & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc.. * Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks. * Monitor functioning of equipment, including mobile devices, to ensure systems operation & function within compliance with OEM specifications. * Site administration of the local and enterprise CMDB, documentation and allocation of assets within the asset lifecycle. * Perform or Assist in the Preventive Maintenance on computers, & printing devices, peripherals, etc. * Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis. Education and Experience * High School Diploma Required; * Associates/Bachelor's Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred. * A+ Certification or equivalent * Network + * CCENT Certifications and/or equivalent * ITIL Foundations or Equivalent Certification a plus Additional Responsibilities * Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager, Director, Automation and BTS, and IT Leadership. Work Environment * Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on needs: will include extended hours and weekend work. * Ability to work in confined areas, ceilings, and attic spaces to run wire for system integration or telecommunications. * Ability to lift up to 50 lbs. in order to move and/or install necessary equipment. * Ability to work in high temperature areas (attic space) for prolonged periods. * Willing to travel if necessary for training & on-site systems support. * Willing to be included in the on-call support rotation. * This is a Work From Office position. Location: Sarasota, FL Time Type: Full time Department: Management Information Systems
    $34k-57k yearly est. Auto-Apply 32d ago
  • On-Call IT Field Technician & TV Configuration-North Port-Sarasota-Bradenton-Now

    Geeks On Site 3.1company rating

    Technical support representative job in Venice, FL

    On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Technical Theater Summer 2026 Intern (OPS)

    Florida State University 4.6company rating

    Technical support representative job in Sarasota, FL

    Department The John & Mable Ringling Museum of Art is located in Sarasota, Florida, and is a department of Florida State University. Learn more about The Ringling at ********************************* Responsibilities This internship is focused on the Technical Theater arts. The intern will study with dedicated professionals in a hands-on learning environment during The Ringling's annual production of the Summer Circus Spectacular. The intern will assist the Production Manager of the Theater with ongoing operations, maintenance and performances. INTERN RESPONSIBILITIES The Ringling Technical Theater Intern will assist with the following tasks: * Training with the Technical Staff of the Historic Asolo Theater on Sound, Lighting, Video, Set, Basic Rigging, Props and Stage Management. * Real-time operations of live circus shows, including daily stage preparations, cleaning and reset for next shows and communications with Artists, Box Office and Front of House Staff. * Besides event-based activities, interns will participate in theater maintenance, safety training and learn about requirements and membership in the associated technical and artist unions (IATSE, et al). Qualifications * Ability to start internship promptly on June 5, 2026, and stay through July 31, 2026. * High School Diploma minimum with some theater training at high school or college level. * Interest in performing arts with a familiarity with theater arts including: * Basic knowledge of stage spaces * Back of house logistics * Technical theater roles * Valid Driver's License or ability to obtain prior to hire. Preferred Qualifications College theater training, including but not limited to: * Stage management * Lighting and sound operations * Scenic and wardrobe prep and care * Box office/front of housework flow Other Information Through an experience as the Summer Circus Technical Theater Internship, candidates can expect the following learning outcomes: * Acquiring knowledge and experience in the basics of lighting and sound operations for live theater. * Gaining valuable hands-on experience within a professional theater environment, which will prepare them for collegiate theater programs and competitive professional work opportunities. * Helping develop social, mental and physical discipline for problem solving, project planning, team building and communication, which are essentials in professional arts careers. * Exposure to performance programs within a museum environment and expanded perspectives and access to large arts institutions systems and opportunities. Helpful Anticipated Timeline for Applicant Notifications * Between mid-February and early March 2026 candidates will be notified if selected or not for an interview. * Offers will be made to the top candidate by end of March 2026. * Employment paperwork must be completed no later than May 15, 2026, and includes: * Completing a level 2 background check (must be completed within the United States) * Uploading images of your signed social security card, driver's license, and DMV verification of valid driver's license into the employee onboarding portal. * Interns will begin on June 5th with New Hire Orientation at 9:00 AM. * Internships will end on July 31, 2026. Contact Info Questions? ************************ University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. Anticipated Salary Range $15.45 per hour (40 hours a week) How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. All candidates must submit the following materials within the application to be considered for a summer internship: * A position-relevant resume * A position-relevant relevant cover letter * Unofficial copies of all college transcripts * Contact information for three (3) references including their name, relationship to you, and contact information (email address and/or phone number) * Please note references will be contacted in early to mid-March 2026, if selected for interview. Considerations * This is an OPS/temporary job. * Based on the duties, this position may require completion of a criminal history background check. * Work Location: Sarasota, FL Working Hours Monday - Friday from 8:00 AM to 5:00 PM with a one hour meal period. Please note that there will be opportunities for evening and weekend hours based on the performance schedule. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
    $15.5 hourly Easy Apply 50d ago
  • BAS - Technical Support

    Controlsjobs

    Technical support representative job in Fort Myers, FL

    BAS Technical Support - Fort Myers, FL The Technical Support Specialist will facilitate the growth of the company by providing the highest level of customer service and support. The company offers a very in-demand product in a very niche space and has a tight-nit team of tenured staff members. ABOUT COMPANY: Established 25+ years ago 20+ Employees Company designs and manufacturers microprocessor-based controllers and a variety of equipment that complement the controllers that include temperature, pressure, humidity and current sensors. They also create custom support software for the Windows computers to monitor/interact with the controllers from anywhere. Products Offered: Controls, Communications, Temperature Sensors, Humidity Sensors, Thermostats, Voltage Sensors, C02 Sensors, Compressors. POSITION: Technical Support LOCATION: Ft. Myers, Florida RESPONSIBILITIES: Assist customers via phone or email about equipment troubleshooting, start-up procedures, upload firmware and configurations. Resolve customer issues or problems in a manner that is consistent with company values. Create configurations, graphics, and drawings for Sales Orders. Maintain product and application knowledge. Meet or exceed project goals. OFFERED: Competitive Pay Benefits (offered after 90-day probationary period): 401k - offered after 90 days, matches up to 4% Excellent Holiday and Vacation pay Medical: HMO Plan (paid for 85%) or HSA Plan(100% paid by Employee as well as contributes $1,000 to an HSA account Annually) Dental and Vision
    $30k-52k yearly est. 60d+ ago
  • INFORMATION TECHNOLOGY INTERNSHIP

    State of Florida 4.3company rating

    Technical support representative job in North Port, FL

    Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $23k-37k yearly est. 60d+ ago
  • FITT Lee Peer Recovery Support Specialist

    Charlotte Behavioral Health Care 3.8company rating

    Technical support representative job in Punta Gorda, FL

    Assists the FIT Team in working with families in services to provide support in their recovery. Engages individuals served in conversation and support; ensuring non-judgmental, supportive atmosphere is maintained in the individual's served home and community settings. Recognizes crises and takes appropriate action; following policies, procedures, and protocols when unusual or crises occur. Meets with families to provide support as identified in the treatment plan. Supports and/or attends community support meetings with families that would benefit. Follows agency and program guidelines. Works with the FIT Team to achieve FIT goals: Provide intensive treatment interventions targeted to parents with Child Welfare cases determined to be unsafe. Establish a team based approach to planning and service delivery with community-based care. Integrate treatment of substance use disorder (SUD), parenting interventions, and therapeutic treatment for all family members in one comprehensive treatment approach to including clinical children's services. Promote involvement in recovery oriented services and supports. Provide for immediate access to SUD and MH services for parents in the child welfare system. Help parents with SUD recover. Promote increased engagement and retention in treatment. Facilitate program completion and aftercare, if desired, to promote safety of children; develop a safe, nurturing, and stable living situation; provide information to update the safety plan; reduce the number of out of home placements, when safe to do so; and reduce rates of re-entry into the child welfare system. What We Offer Competitive salary and sign-on bonus. Comprehensive Benefits: Health, dental, vision, and life insurance. Paid Time Off (PTO) and 11 paid holidays. 403(b) Retirement Plan with 9% employer contribution (for eligible staff). Employer-sponsored contributions to a Health Savings Account (HSA) with qualifying plans. Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and HRSA loan repayment opportunities. Qualified Supervisor to provide clinical supervision for licensure candidates. Career Growth Opportunities: We invest in our leaders! Qualifications High school diploma or equivalent. Ability to become a Certified Recovery Peer Specialists within one (1) year of employment. Minimum one (1) year experience working with individuals in recovery from SUD or MH. Minimum of two (2) years' in personal recovery. Ability to pass a level II Background clearance and drug test. Valid FL drivers' license, insurance, and safe driving record. For more information regarding the Level II Background Screening click here: ********************************
    $23k-32k yearly est. 12d ago
  • Customer Service Representative - Dispatcher

    Premier Plumbers

    Technical support representative job in Sarasota, FL

    Are you a go-getter with a passion for helping others? Join Premier Plumbers in Sarasota, FL as a Customer Service Representative - Dispatcher! We are looking for a dispatcher who has experience in Service Titan. We are expanding into Ft Myers and need to grow the call center here in Sarasota, FL. If you have worked as a dispatcher for a plumbing company, AC company, Electrical company, etc. We would like to speak with you. As a Customer Service Representative - Dispatcher, you'll earn competitive pay of up to $27 per hour, reflecting your skills and experience. As part of our valued team, you'll also enjoy comprehensive benefits, including: Health coverage Life insurance 401(k) with a 4% company match after one year 1 week of vacation time after one year Paid holidays Ready to enjoy a supportive work environment while making a real difference in our customers' lives? Apply today! A LITTLE ABOUT US At Premier Plumbers, we promise to deliver affordable plumbing repairs and installations without ever compromising quality. We are a family-owned business with three generations working to deliver unmatched residential and commercial services to the Sarasota area. WHAT YOUR DAY ENTAILS As a Customer Service Representative - Dispatcher, you'll be the bridge between our skilled technicians and our valued customers. You'll communicate with customers, schedule appointments, and ensure our plumbing experts arrive on time, every time. With exceptional multitasking skills, you'll keep the workflow flowing smoothly while maintaining records and updating job progress for seamless operations! QUALIFICATIONS We're looking for someone that can work 8 AM to 5 PM, Monday through Friday, with a one-hour lunch in between. If this schedule works for you and you can meet the requirements below, we need you on our dispatch team! 2+ years of dispatching experience Service Titan experience Good communication and strong typing skills Ability to multitask and thrive in a fast-paced environment Having at least 3 years of dispatch experience is a plus! OUR TEAM NEEDS YOU! Ready to be our Customer Service Representative - Dispatcher? Apply now and unlock an incredible career with competitive pay, amazing benefits, and an outstanding team.
    $27 hourly 60d+ ago
  • Dealership Support Representative

    Service Pros Auto Glass

    Technical support representative job in Sarasota, FL

    Job Description Dealership Support Representative - Sarasota Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team. What You'll Do: Engage customers in the service drive and identify windshield replacement needs. Educate and guide customers through their options and next steps. Build strong relationships with service advisors, managers, and technicians. Encourage dealership referrals and hit daily/weekly sales goals. Schedule and coordinate on-site glass services. Keep accurate records of leads, interactions, and completed jobs. Represent the company with a professional, positive attitude. What Makes You a Great Fit: Experience in customer service or sales is a plus, but not required. Strong communication and people skills. A self-motivated, proactive approach - you enjoy taking the lead. Team-oriented mindset with a friendly, professional appearance. Valid driver's license and reliable transportation. What We Offer: A fun, energetic, team-first culture Ability to earn $1000 - $2500 per week You are paid on a weekly basis Promotion from within and clear growth paths Ongoing training and development Team events, company outings, and a culture that celebrates wins
    $25k-36k yearly est. 8d ago
  • Desktop Support Technician

    Ascension Federal Services

    Technical support representative job in Port Charlotte, FL

    Desktop Support Technician Port Charlotte, FL 33938 Job Description: We are seeking a skilled Desktop Support Technician to provide technical support to our employees in the Orlando area. The ideal candidate will have a strong background in troubleshooting and resolving hardware, software, and network issues on desktop computers and laptops. The Desktop Support Technician will be responsible for installing, configuring, and maintaining desktop systems, as well as providing training and support to end users. Responsibilities: Provide technical support to end users in person, over the phone, or via remote desktop Install, configure, and maintain desktop hardware and software Troubleshoot and resolve hardware, software, and network issues Set up and configure new desktop systems for employees Train end users on basic computer skills and software applications Document and track technical issues and resolutions Requirements: 2+ years of experience in desktop support or a related field Strong knowledge of Windows operating systems and Microsoft Office Suite Experience with hardware troubleshooting and repair Excellent communication and customer service skills Ability to work independently and prioritize tasks CompTIA A+ certification is a plus
    $34k-46k yearly est. 60d+ ago
  • IT End User Support Technician

    Us Eye

    Technical support representative job in Fort Myers, FL

    The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: * Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. * Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. * Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. * Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). * Work closely with IT infrastructure teams to support servers, network devices, and security protocols. * Provide training and guidance to end users on IT best practices and security policies. * Document technical issues, solutions, and support activities in the ticketing system. * Assist in hardware deployment and upgrades, including imaging and configuring new devices. * Ensure compliance with HIPAA, security policies, and IT standards. * Collaborate with vendors and third-party providers to resolve hardware and software issues. * Participate in on-call rotation or after-hours support, as needed. Required Qualifications: * Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). * 2+ years of experience in IT support, preferably in a healthcare or clinical setting. * Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. * Experience with EHR systems, medical peripherals, and clinical application support is a plus. * Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). * Excellent problem-solving and customer service skills. * Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. * Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: * Experience working in a healthcare IT environment. * Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. * Familiarity with HIPAA compliance and IT security best practices. * Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: * This role requires frequent travel to physician clinics within the assigned region. * Must have reliable transportation to travel to remote locations. * Must be able to lift and transport IT equipment (up to 50 lbs). * Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $32k-52k yearly est. 57d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in North Port, FL?

The average technical support representative in North Port, FL earns between $24,000 and $50,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in North Port, FL

$34,000
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