Post job

Technical support representative jobs in Royal Oak, MI - 1,948 jobs

All
Technical Support Representative
Computer Technician
Technical Support Specialist
Computer System Technician
Technical Support Technician
Customer Support Representative
Information Technology Technician
Information Systems Technician
Junior Help Desk Technician
Sales Support Technician
Customer Service Representative
Information Technology/Support Technician
Technical Service Representative
Junior Technical Specialist
Desktop Support Consultant
  • Customer Service Representative

    Central Transport 4.7company rating

    Technical support representative job in Warren, MI

    Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!! We want to train you to become a Successful Customer Service Specialist! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills. This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce! Skills and duties you will learn and develop: · You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes · We will teach you how to research issues using available resources. · You will become proficient in maintaining detailed records and documentation for each customer interaction · You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments · You will learn how to handle a variety of scenarios with the ability to think decisively What you will bring to the table: · Must be 16 years of age · Excellent attendance and the ability to work Monday through Friday · Superior communication skills · Strong attention to detail and sense of urgency · Ability to maintain a professional demeanor · Experience with Microsoft office (Outlook), and willingness to learn company specific systems · Ability for detailed note taking · Upbeat personality/positive outlook What's in it for you? · Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!) · Ability to promote and grow within the organization! · Paying up to $20.00 per hour after full training · 401(k) · Shift Premium after 6:00 pm · For Full-time employees: · Health, dental, vision, and life insurance · Paid Time off Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Shift: 8 hour shift Day shift Evening shift Morning shift No nights Split shift Work Location: In person
    $18-22 hourly 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • IT Field Technician

    Strategic Staffing Solutions 4.8company rating

    Technical support representative job in Madison Heights, MI

    Job title: IT Field Technician Duration: 12+ months Location: Madison Heights MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Novi, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
    $41k-63k yearly est. 2d ago
  • Information Technology Field Technician

    Hcltech

    Technical support representative job in Detroit, MI

    Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices FSO Telecom task: Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.) Configuration of phones using SOP and Phones movement. Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team Desired Qualifications: BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. Ability to install software for and troubleshoot a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites or cluster Provide assistance for network relates issues Should be able to lift weight up to 30 lbs at waist level Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $40k-71k yearly est. 2d ago
  • Customer Service Representative

    RMR Solutions LLC 3.9company rating

    Technical support representative job in Howell, MI

    RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few. RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well. The Customer Service Representative Position The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds. Preferred Experience, Skills & Abilities of the Customer Service Representative Position At least 2 years of experience in a Customer Service setting Strong business communication and presentation skills, both verbal and written Organizational skills, multitasking, and a strong self-motivation as a must! Knowledge in shipping and warehousing is preferred, but not required Compensation, Benefits & Structure of the Customer Service Representative Position This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm. The Recruitment Process for the Customer Service Representative Position The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values. RMR Solutions, LLC is an Equal Opportunity Employer!
    $28k-35k yearly est. 3d ago
  • Technical Service Representative - Packaging Coatings

    Ppg Architectural Finishes 4.4company rating

    Technical support representative job in Detroit, MI

    As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager. Key Responsibilities Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements. Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window. Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers. May be asked to lead projects, assist with process improvements, and look for cost savings for the customer. Coordinate, investigate, and recommend new business tools for users as requested. Qualifications High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry. Experience with customer quality systems and processes. May travel extensively in support of key customer programs. #LI-REMOTE About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $28k-33k yearly est. Auto-Apply 19d ago
  • Help Desk Field Technician

    Levy 4.2company rating

    Technical support representative job in Dearborn, MI

    The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position. Benefits Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability Tuition Reimbursement for qualified skilled trade programs Student Loan Repayment Program Employee Referral Program ResponsibilitiesThe CSD Field Technician: Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas). Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems. Interface with internal customers every day - keeping a customer-first mindset. Manage help desk ticketing queues. Utilize AI tools such as Copilot daily, contributing to an AI-focused operation. SkillsThe ideal candidate will have: 2+ years of experience in IT support or field service roles Strong knowledge of Windows, mac OS, iOS, and networking fundamentals Familiarity with I0T devices, POS systems, and enterprise applications. Excellent communication and customer service skills. Experience with Microsoft Intune, Azure AD, and endpoint management preferred. Proficiency in PowerShell and automation scripting preferred. Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred. Physical Requirements: Ability to lift up to 75 lbs and work on ladders. Tolerate noise and temperature variations Comfortable working in varied environments including construction sites. Sit, stand and walk for extended periods of time. Valid driver's License with good driving record Willingness to travel frequently across the Midwest. To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply! Who is Edw. C. Levy Group of Companies? We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers. The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
    $30k-43k yearly est. Auto-Apply 28d ago
  • Help Desk Support

    Collabera 4.5company rating

    Technical support representative job in Ann Arbor, MI

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************
    $66k-90k yearly est. 4d ago
  • Technology Support

    Archdiocese of Detroit 4.3company rating

    Technical support representative job in Detroit, MI

    POSITION STATUS: Part time 10-month (August - June) REPORTS TO: Principal Responsible for the management of all aspects of Loyola High School's facilities and food service. These duties and the decision-making authority related to such assignments are as established in the working relationship with the president. PRIMARY DUTIES/RESPONSIBILITIES (Technology): -Coordinate and facilitate the efficient, effective, and appropriate use of technology hardware and services. -Maintains local area network including, but not limited to, internet connections, performance metrics, printing services, software updates, and hardware functionality. -Supports applications and enhances the technical skills of the school community as needed. -Manages, administers, and delegates tasks, process, and procedures related to the student information system and related services including, but not limited to, student records management, class scheduling, academic calendar, data harvesting, and internal and external reporting. -Manages and maintains the school bell system. -Manages, maintains, and supports all classroom technology including but not limited to video displays, teacher laptops, and applicable software. -Stays current with computer-based technologies and networks as well as emerging technology and software, especially in the area of education. -Facilitates technology and software vendor relationships. KNOWLEDGE/SKILLS/ABILITIES: -Ability to create, support, and maintain school processes and procedures. -Basic understanding of building systems, including boiler heating systems. -Excellent understanding of security design and protocols to manage and maintain a safe and secure school environment. -Strong understanding of, and ability to resolve issues involving, technical infrastructure, networking and computers (primarily WIN and Chrome OS devices). -Strong understanding of Google and Microsoft products as well as student information systems. -Strong interpersonal skills and personal demeanor that motivates and manages 5 or more direct reports as well as many vendor relationships. -Excellent written and verbal communication skills. -Ability to develop timelines and meet deadlines with a strong attention to detail. -Excellent organizational skills. -Ability to manage multiple tasks concurrently. -Knowledge of Ignatian spirituality and principles of Jesuit education. -High enthusiasm for the mission of Loyola High School. EDUCATION AND EXPERIENCE: -Bachelor's Degree or 2-5 years of experience in related fields and/or school administration.
    $35k-48k yearly est. 60d+ ago
  • Customer Support Representative

    Recruit Monitor

    Technical support representative job in Detroit, MI

    The Customer support Rep opening is full-time based on an anticipated timetable of 35-40 hrs every week, Sunday- Saturday. Staff members are required to possess versatility to function some of our 8-hour change schedules in the course of our regular company hours of 5:00 am-10:00 pm true time. Criterion training days are actually Monday - Friday 8:00 am to 5:00 pm CST for 4 - 5 full weeks. It might be actually required, given the business demand, to function occasional overtime. Major Responsibilities React to incoming telephone calls coming from our customers on problems associated with profit qualification questions as well as prescribed status queries Manual as well as teach customers on their prescription perks, use planning, formulary, costs as well as condition of purchases and also cases or questions Inquire necessary concerns as well as pay attention actively while chronicling called for details in personal computer devices Determine problems as well as interact services and also steps to consumers, drug stores and medical doctors along with prescribed orders and also reorders Make outgoing contact us to consumers on prescribed orders and repayment problems This part is actually just as challenging as well as worthwhile. You'll be actually contacted to research study facility concerns pertaining to member prescribed and also/ or even drug store perks across various databases which needs facility in personal computer navigating as well as toggling while with confidence as well as compassionately enlisting along with the caller. You'll be actually rewarded and recognized for your performance in a setting that will definitely test you and give you clear path on what it needs to do well in your job in addition to give advancement for other jobs you might be interested in JOB INTERVIEW METHODS-- Our interview process has been streamlined for your benefit! Your digital, documented job interview will certainly contain 5 concerns and final less than thirty minutes. So, please be express, clear, and also described. The moment a decision has been actually made after your interview, our experts will allow you recognize! Needed Accreditations High School Diploma Or Degree/ GED (or even much higher) OR comparable work adventure 1+ years of client service expertise to include providing solution over the phone Familiarity along with pc as well as Windows personal computer functions, that includes the potential to navigate and find out new as well as sophisticated computer body functions Basic knowledge of Microsoft Workplace Term (capability to open up and also browse a word document) as well as Microsoft Excel (potential to open up and also browse a spread sheet). Potential to function any one of our 8-hour work schedule routines during the course of our usual business hours of Sunday - Saturday 5:00 am actually - 11:00 pm local time in Pacific Standard Time OR Mountain Civil time relying on area. Preferred Credentials. Phone Center expertise. Client service knowledge. Expertise with Adult Knowing in virtual setting. Expertise partnering with Digital systems and devices. Web, Chat, email. Health and wellness Care/Insurance setting (familiarity along with clinical jargon, health plan documents, or advantage program layout). Community service, personality wellness, health condition avoidance, health promotion and also habits improvement (working with vulnerable populaces). Telecommuting Requirements. Needed to have a dedicated work area established that is divided coming from other residing locations as well as delivers details privacy. Ability to keep all company delicate papers safe and secure (if relevant). Have to reside in an area that can easily acquire a UnitedHealth Group permitted high-speed internet connection or even leverage an existing high-speed world wide web company. Have to have the capacity to link straight right into world wide web-- using challenging cord (either straight to cable box or router).
    $34k-43k yearly est. 60d+ ago
  • Computer Field Tech Position- Flint MI

    BC Tech Pro 4.2company rating

    Technical support representative job in Flint, MI

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Jr. Prepared Food Specialist (Full Time)

    Busch's Inc. 4.4company rating

    Technical support representative job in Dexter, MI

    Job Description Starting wage up to: $18/hr. with experience Food Lovers Unite! Busch's is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? Flexible schedules Employee discounts 401K with company match Tuition reimbursement Daily Pay available Ready to spice up your job and grow with us? Apply now and let's create the perfect pear together! Specific Accountabilities: Responsible for the production of prepared foods items, including executing menus, hot food programs and producing sauces. Ensure that all food and products are consistently prepared and served according to the Busch's recipes, portioning, cooking and serving standards. Execute programs and procedures designed to promote deli hot case and hot food bar sales. Assist in reducing store shrink by using fresh/distressed perishable items in preparation. Rotate and cull product to ensure freshness and reduce shrink. Prep for and prepare HMR items and reutilization recipes. Evaluate and fix merchandising of HMR platters throughout shift. Identify and produce food production needs as directed by Deli/Bakery Manager. Assist with hot food preparation for catering orders. Clean and sanitize department including equipment, work/service areas, containers and utensils. Follow and record Busch's utilization standards. Maintain time and temperature food safety standards. Assist with store food demonstrations as needed. Represent our brand at outside company food events. Stay current on food trends and new items relevant to department and building sales. Contribute to organizational effectiveness by offering information and suggestions. Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience. Consistently follow Busch's policies and procedures. Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information. Work in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress. Requirements: Minimum 3 years cooking experience. Food safety certification or willingness to be certified. This role typically works between the hours of 6:00 am - 7:00 pm any day Monday through Sunday. Other hours may be required as business dictates. Proficient merchandising skills to ensure fresh and appealing displays in ‘ready to eat' areas. Proficient culinary skills to follow recipes, sauté, work with knives, create appealing product and determine product quality. Proficient organization and planning skills, especially to manage multiple deadlines and projects. Proficient cleaning abilities to meet sanitation and visual standards. Proficient communication skills, including written, verbal and listening skills. Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.
    $18 hourly 13d ago
  • Showroom & Customer Support Representative

    TEMO Sunrooms

    Technical support representative job in Clinton, MI

    Customer Experience Specialist Job Title: Customer Experience Specialist (Showroom, Call Center, and Lead Generation) Schedule: Full Time 40 hours per week About Us: With more than 50 years of experience, TEMO, Inc. is a leading manufacturer of sunrooms, pergolas, patio covers, and luxury sheds in the United States. We are a growth-oriented manufacturing company committed to excellence in both product quality and team culture. Luxury Backyard Living is seeking a full-time Customer Experience Specialist to support business operations during standard hours of 9:00 AM - 6:00 PM, Monday through Friday, with rotating Saturdays from 10:00 AM - 3:00 PM. This role is integral to providing exceptional service to both customers and internal teams across our showroom, call center, and lead generation efforts. Our mission is to deliver quality and innovative outdoor living solutions to homeowners, contractors, and commercial clients. Job Summary: The Customer Experience Specialist is responsible for delivering a highly engaging, customer-focused experience across multiple channels, including the showroom, telephone, and home improvement shows. This role also provides administrative and operational support to ensure seamless customer interactions and efficient scheduling. Key Responsibilities: Handle and route all incoming customer calls, ensuring they are directed to the appropriate personnel. Welcome customers in our showroom, call all new customer inquiries, proactively identify customer needs, and take steps to ensure a positive experience. Coordinate and schedule appointments to ensure sales representatives' routes are efficient and organized. Respond to customer inquiries across multiple platforms, including phone, email, social media, and chat, in a timely and professional manner. Provide general administrative support to the team. Perform other duties as assigned. Qualifications: At least 2 years' experience as a customer experience specialist, or a similar call center role, and/or lead generation role An associate degree in marketing, communications, advertising, business management, or in a related field desired Strong verbal and written communication skills Experience speaking to customers in person and via telephone is a must Knowledge of home improvement products and services preferred Ability to multitask and manage schedules effectively Proficiency in ERP, CRM systems, and Microsoft Office Suite. Physical Demands Work with hands and fingers daily; keyboarding. Work Environment The position is in an office setting with extended periods working on a personal computer. Occasionally visits to manufacturing area which may be exposed to noise, smells, heat, etc. Note: This job description is not intended to be all-inclusive. Duties, responsibilities, and schedules may be modified at any time, with or without notice.
    $34k-43k yearly est. Auto-Apply 11d ago
  • Technical Support

    Mindlance 4.6company rating

    Technical support representative job in Ann Arbor, MI

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* The Technical Support is responsible for providing deskside and remote 2nd level technical support and analysis on various aspects of end user systems support. These systems and responsibilities include, but are not limited to Support of Technology Hardware(Desktops, Laptops, etc.), Virtual Desktops (VM/VDI), Software, Mobile Device and Video Conferencing. Responsibilities: Imaging, setup and deployment of desktop and laptop computers Installation and setup of PC Peripherals Support for Video Conference and Audio-Visual Support for meetings and internal events Movement and tracking of PC related hardware PC Software Installation, including Microsoft applications, Shrink-wrapped applications, development tools, and internal applications Provide second tier technical support for multiple products to internal associates via Remedy tickets Support, troubleshooting, repair or replacement of PC Hardware and related peripherals Support, troubleshooting, and remediation of software related issues Tracking computer related equipment from an Asset Management perspective Utilize the Asset Management Software and supporting hardware to ensure accuracy and completeness of computer related equipment inventory Support and deployment of standard corporate mobile devices by way of a Mobile Device Management Solution Provide quality customer service when interacting with all associates Develop and improve strong customer service, communication and technical skills Required Skills: Minimum 3 years of computer hardware and software support experience in a large enterprise environment. Thorough understanding of Windows and MAC Operating Systems. Understanding of Active Directory, Group Policy, iOS and Android devices, VOIP, Networking, VMware and virtual infrastructure preferred. Strong computer skills necessary in Microsoft Office Suite (2010/2016/365). Must be able to take a service call, listen to the problem, understand the issue and either solve the problem or direct it to the proper specialists within the team. Strong written and verbal communication skills. Excellent people skills with ability to handle difficult situations. Excellent time management and organizational skills. Ability to multitask and prioritize. Familiarity with Request and Incident ticketing systems (Remedy, JIRA). Strong Troubleshooting capabilities evidenced by organized, analytical thinking. Ability to work with minimal supervision. If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send an email at ankits at mindlance dot com with an updated copy of your resume or call ASAP at ************ Additional Information Ankit Soni ************
    $35k-46k yearly est. 60d+ ago
  • Desktop Support

    Artech Information System 4.8company rating

    Technical support representative job in Southfield, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Desktop Support : SOUTHFIELD,MI:1+ year End client :AT&T · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. · Travelling is required Additional Information For more information, Please contact Shubham ************
    $41k-54k yearly est. 60d+ ago
  • IT Help Desk Technician

    Sounds Easy Video

    Technical support representative job in Detroit, MI

    Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically. • Diagnoses and resolves basic technical hardware and software issues. • Redirects unanswered problems to appropriate resource. • Identifies and escalates situations requiring urgent attention. • Tracks and routes problems and requests, and documents resolutions. • Stays current with system information, changes, and updates. • Performs other related duties as assigned.
    $37k-66k yearly est. 60d+ ago
  • B-Level Technician

    Jam Best One Tire and Service

    Technical support representative job in Sterling Heights, MI

    ARE YOU LOOKING FOR THE NEXT STEP IN YOUR MECHANICAL CAREER? Competitive Pay - Up to $28/hr based on experience Monthly Bonus Opportunity Full Benefits Package Paid Time Off Holiday Pay On-Site Training And More!! Here at JAM Best One Fleet Service, our mission is to Create Raving Fans, and this is not just a commitment to our customers! We believe that our greatest asset is our talented and dedicated team, and we strive to create a work environment that fosters growth, collaboration, and personal fulfillment. We believe in open communication, recognizing and celebrating achievements, and promoting a healthy work-life balance. Join us and become a valued member of our team, where your contributions are valued, and your potential is encouraged. Position Overview: This position will be accountable for performing fast, accurate, high-quality alignments, diagnosis and mechanical service on light, medium and heavy trucks, as well as agricultural vehicles. Services include, but are not limited to: Preventative Maintenance Service Alignments Brake Systems Maintenance & Repair Tire and Wheel Service Trailer Repair Suspension Repair This position is technical in nature and requires a large commitment and investment in personal training and development. As you gain knowledge and experience, you will be able to start working towards your A.S.E. Certifications (company paid). Requirements: Must have at least 1 years of experience servicing automotive, commercial truck, or farm vehicles Steering & Suspension state certification is required You must have a current valid driver's license with a satisfactory driving record Must be able to work occasional Saturday shifts Able to lift 75 pounds regularly and up to 100 pounds occasionally Must be able to stand, kneel and crawl while operating equipment and tools Must also be at least 21 years old Strong written and verbal communication skills The ability to work a full shift, come to work on time, and work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position. JAM Best One Fleet Service is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 20-28 Hourly Wage PI175040618c19-31181-39376332
    $28 hourly 7d ago
  • IT Support Specialist

    Alliance Catholic Credit Union 3.5company rating

    Technical support representative job in Farmington Hills, MI

    Alliance Catholic Credit Union is seeking an IT Support Specialist who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will be reporting directly to the IT Support Manager at our Farmington Hills location. The ideal candidate will: Serve as the first point of contact for IT support requests via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network connectivity. Install and configure workstations, peripherals, and authorized applications. Maintain accurate records of issues and resolutions within the help desk system. Deliver user training and provide guidance on essential IT tools and cybersecurity best practices. Maintain, configure, and monitor Symitar core banking systems. Manage user accounts, permissions, and security settings within Symitar. Troubleshoot Symitar-related issues and escalate complex problems to vendor support. Ensure compliance with data security and disaster recovery protocols. Record and update documentation for system configurations, maintenance tasks, and changes. A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek a candidate with 1-3 years in IT support or help desk environment, prior experience with Symitar, and a strong knowledge of Microsoft Office applications. Previous Credit Union/financial institution experience, programming knowledge, and an Associate's degree in IT or related field are preferred. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.
    $47k-60k yearly est. 60d+ ago
  • Customer Support Sales Representative

    Fraza/Vitan Equipment

    Technical support representative job in Rochester Hills, MI

    About the Role We are seeking a Customer Support Sales Representative “CSR” to drive sales growth and deliver exceptional service. This role is ideal for a results-driven professional with a passion for building strong customer relationships, identifying sales opportunities, and providing tailored solutions in the material handling industry. As a key member of our sales team, you will be responsible for driving new business, managing existing accounts and ensuring customer satisfaction through consultative selling. What You'll Do: Serve as the primary point of contact for existing customers, ensuring satisfaction and repeat business. Conduct regular check-ins, follow-ups, and business reviews to identify new sales opportunities. Provide support and product recommendations based on customer requirements. Meet or exceed monthly and quarterly sales targets for both product and service sales. Identify new business opportunities within assigned territory. Generate quotes, proposals, and contracts in our company CRM Process sales orders and coordinate delivery, service scheduling, and follow-up. Work closely with Territory Managers, Service Teams, and Parts Departments to ensure seamless customer experiences. Utilize CRM tools to track customer interactions, sales pipeline, and performance metrics. Provide market awareness and competitor feedback to improve sales strategies. What We're Looking For: Strong ability to build relationships and understand customer needs. Proven ability to meet or exceed sales targets in a fast-paced environment. Excellent communication, problem-solving, and negotiation skills. Proficiency with CRM systems, Microsoft Office, and OEM quoting software. Ability to multi-task and manage multiple accounts effectively. A self-motivated and results-driven mindset with strong attention to detail. About Us: Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and New Jersey. Partnering with Matthai Material Handling, we now also service Pennsylvania and Maryland. Our team uses innovative equipment and processes to push your business forward and increase efficiency. We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team!
    $34k-43k yearly est. Auto-Apply 11d ago
  • IT Helpdesk

    SBT Global

    Technical support representative job in Plymouth, MI

    Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-66k yearly est. 4d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Clinton, MI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $57k-79k yearly est. 25d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Royal Oak, MI?

The average technical support representative in Royal Oak, MI earns between $26,000 and $44,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Royal Oak, MI

$34,000

What are the biggest employers of Technical Support Representatives in Royal Oak, MI?

The biggest employers of Technical Support Representatives in Royal Oak, MI are:
  1. Jack Henry & Associates
Job type you want
Full Time
Part Time
Internship
Temporary