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Technical support representative jobs in San Buenaventura, CA

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  • IT SYSTEMS SPECIALIST

    Advanced Motion Controls 3.8company rating

    Technical support representative job in Camarillo, CA

    The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. The IT Systems Specialist provides day-to-day administration, maintenance, and support of the company's technology environment, ensuring system reliability, data integrity, and user productivity. This role combines infrastructure and network management with moderate SQL database support, Microsoft 365 administration, and user assistance for core business systems such as Dynamics 365 Finance & Supply Chain (D365). It is ideal for a hands-on IT professional who is comfortable managing servers, networks, SQL databases, and user systems in a manufacturing setting. REQUIRED RESPONSIBILITIES: Systems & Network Administration • Provide Tier 1-2 support for end users (hardware, software, printers, connectivity). • Maintain network infrastructure (firewalls, switches, VLANs, Wi-Fi, VPN). • Manage Windows Desktop and Server environments, Active Directory, and Group Policies. • Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, security groups). • Maintain virtual computing environment. • Oversee system backups, patch management, antivirus, and endpoint protection. • Coordinate with Managed Service Providers (MSPs) for advanced issues. SQL & Data Administration • Monitor and maintain company SQL databases supporting D365, Power BI, and internal tools. • Perform regular database backups, restores, and indexing for performance optimization. • Write or edit moderate T-SQL queries and stored procedures for troubleshooting and reporting. • Assist with data migrations, imports, and integration jobs. • Work with Finance & Systems leadership to ensure data reliability and security. IT Operations & Projects • Maintain IT asset inventory, licensing, and warranty tracking. • Support facility technology (security cameras, badge access, time clocks, label printers). • Document IT systems, procedures, and recovery processes. • Participate in infrastructure upgrades and system improvement projects. • Support connectivity and operation of manufacturing systems and software. • Coordinate with vendors to ensure secure and reliable operation. Additional job duties as assigned. REQUIRED QUALIFICATIONS: • Minimum 4-years work experience in IT support or systems administration. • Experience with Windows Desktop and Server, Active Directory, and Microsoft 365 administration. • Working knowledge of SQL Server (backups, performance tuning, and query writing). • Understanding of D365 or other ERP system integrations preferred. • Working knowledge of a virtual infrastructure platform (VMWare, Hyper-V, Citrix, Nutanix). • Strong network fundamentals (DNS, DHCP, VLANs, firewalls, VPNs). • Excellent troubleshooting, documentation, and communication skills. • Certifications such as CompTIA Network+, MCSA, or SQL-related credentials are a plus. • Must be able to handle confidential information in an appropriate manner. • Excellent written and oral communication, and interpersonal skills. REQUIRED EDUCATION: • Minimum education: Associate's Degree in Information Technology, Computer Science, or related field. ADDITIONAL REQUIREMENTS: • Will occasionally/frequently stand, walk, sit, use both hands, and carry/lift to 50 lbs. • Responsibilities sometimes require installation/lifting of heavy equipment and use of/climbing ladders. • This is a full-time position located at our Camarillo facility, Monday through Friday, 8am to 5pm. Additional hours, including possible evenings/weekends, as required. • We are ITAR Registered (International-Traffic-In-Arms-Regulations). Hired candidate must be a US Citizen or Lawful Permanent Resident. Pay Range: $40 to $50 per hour. ADVANCED Motion Controls considers several factors when extending an offer of employment, including but not limited to: the candidate's education/training, work experience, knowledge, skills and abilities, responsibilities of the position, internal pay equity, as well as market and business considerations. ADVANCED Motion Controls prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law. ADVANCED Motion Controls is ITAR Registered (International Traffic In Arms Regulations). Any candidate we hire must be a US Citizen or Lawful Permanent Resident. NOTE TO STAFFING AGENCIES AND RECRUITERS: Advanced Motion Controls does NOT accept unsolicited resumes from any external agency for the placement of any position. Unsolicited resumes submitted by agencies and received by Advanced Motion Controls will be considered the property of Advanced Motion Controls and may be contacted and engaged directly by Advanced Motion Controls, with no placement fee due. Advanced Motion Controls will NOT pay a placement fee or any other fees to any third-party agency, firm or recruiter who is not specifically retained with a signed fee agreement by Advanced Motion Controls' Human Resources Manager and instructed to conduct a candidate search. Please do NOT forward unsolicited resumes to our website or to any Advanced Motion Controls employee. xevrcyc Advanced Motion Controls will NOT be responsible for any fees associated with unsolicited resumes.
    $40-50 hourly 2d ago
  • Radiology Tech Specialist/ Cardiovascular Tech

    Community Memorial Health System 4.5company rating

    Technical support representative job in Oxnard, CA

    Compensation Salary Range: $44.19 - $61.52 / hour The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. If you are viewing this posting on a job site, please visit our company page and search for the opportunity to view the pay range: ************************************ Responsibilities Radiology Tech Specialist/CVL Tech - One (1) Full-Time 10-Hour Shift Position Available Plus Call Required in addition to regular schedule, 30-minute response time required while on-call Position Overview: Provides procedural support in the Cardiovascular Lab including operation of radiologic equipment, procedural patient care, and patient monitoring, circulating, and scrub duties. Qualifications Minimum Qualifications: * Associates Degree or equivalent from a two-year college or technical school for Radiology Technology. * California Radiology Technologist license. * California Fluoro permit. * BLS certification and ACLS certification. * At least six months' recent experience in an acute care procedural setting, cardiovascular, Electrophysiology, peripheral vascular, interventional neurology, and/or interventional radiology knowledge, experience with advanced IT applications such as PACS and physiologic monitoring systems. * Must be flexible and have excellent communication skills. Preferred Qualifications: * RCIS, RCES or advanced Radiology Tech certification. * Prior Cath Lab Experience. * Proficient in sterile technique. * Experience with cardiovascular physiologic monitoring. * Experience with EKG rhythm recognition. Overview When it comes to quality, we're 5 Star! Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on - and answer to - the communities we serve. Community Memorial Hospital - Ventura has been awarded a prestigious five-star rating by the Centers for Medicare & Medicaid Services (CMS)! This achievement represents thousands of people going the extra mile every day for our patients, and we are the ONLY hospital in Ventura County to earn this distinction! Community Memorial Healthcare Benefits To help heal, comfort, and promote health for the communities we serve, Community Memorial Healthcare takes care of our community of employees so our local community can be cared for. That's why we provide competitive benefits, along with great career choices, training, and leadership development. Our total rewards package provides benefits that support you and your family's health and wellness in all aspects of life. From our top tier insurance plans to our employee assistance program, take advantage of what CMH has to offer so you and your loved ones can have peace of mind now and for years to come. CMH is here for you and your family every step of the way. * Competitive Pay * Shift Differentials * In-House Registry Rates * Fidelity 403(b) Retirement Plan * Paid Time Off * Medical (EPO/PPO), Dental, & Vision Insurance Coverage * Voluntary Worksite Benefits * Employee Assistance Program Available 24/7 (EAP) * Tuition Reimbursement * Public Service Loan Forgiveness (PSLF) * Recognition programs * Employee service recognition events * Home, Retail, Travel & Entertainment Discounts * National Hospital Week and National Nurses Week celebrations Community Memorial Healthcare is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. We strive to promote an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work in our community. "We are an AA/EEO/Veterans/Disabled Employer"
    $44.2-61.5 hourly Auto-Apply 60d+ ago
  • Customer Support Representative

    Payjunction

    Technical support representative job in Santa Barbara, CA

    We are seeking a Customer Support Representative to provide industry-leading customer support for our customers and ensure that all stakeholder requirements are met including those for our Sales, Underwriting, Risk, Engineering, and Accounting teams. Why PayJunction? PayJunction is relentless and emphatic about helping others. We exist to drive the success of our partners. Specifically, the developers who connect to us, businesses who process payments through us, and all of our team members who work with us at PayJunction. We believe dreams inspire people to start a business, and others to partner with them. While building dreams, entrepreneurs and business professionals will face many challenges along the way. We believe great partners can make all the difference. We are your dream partner. Your success is our success. Our dream is to help you realize yours. We exist to drive the success of our partners. We do this by fundamentally changing the way you transact with others. We just happen to make great payment systems. If you love helping others succeed, in a culture that celebrates perfecting your craft, consider partnering with us. Location PayJunction takes a Flex First approach to work environments. This means that our team members can choose to work from our Santa Barbara office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our teams to make the best decision for their work environment. All PayJunction employees must reside in one of the following states: CA, IL, TX, MN, CO, GA, NY. Mission Our Customer Support team's mission is to provide industry-leading customer service and technical support. We work as a team to empower our clients to succeed by providing them with the support and resources they need to take full advantage of our platform. We deliver prompt and accurate answers and solutions for our clients and we work closely with all departments to provide effective solutions to any issues that arise. Vision PayJunction's Customer Support team provides award-winning customer service and technical support that achieves perennial success by focusing on the core values that shape the way PayJunction does business. Responsibilities Respond to incoming phone calls and support tickets, ensuring timely and effective resolution within established service level agreements (SLAs). Manage internal "Admin" tickets, addressing issues such as rejected transactions, fraud alerts, and maintenance errors. Guide new merchants through the onboarding process, providing clear instructions on how to use PayJunction and ensuring proper setup of partner software. Accurately set up new accounts, assess for merges, additional TIDs, and configurations, while maintaining up-to-date records of customer interactions. Ensure that relevant teams are included in communications and that stakeholder requests are addressed promptly. Qualifications 2-3 years of experience in the payments industry, with a general understanding of merchant accounts and payment processing. Demonstrated history of clear and effective verbal and written communication, with a customer-focused approach. Familiarity with Zendesk or similar customer service platforms is a plus. Familiarity with Salesforce is a plus. Comfortable using technology, including computers, software programs, and mobile apps. About PayJunction Founded in 2000 by three UCSB graduates, PayJunction has grown from a bootstrapped startup to a recognized and respected leader in the payments industry. PayJunction processes more than $12 billion dollars annually for thousands of businesses with solutions that make it easy to accept credit and debit card payments in-store, online, and on-the-go. Our people-first culture values long-term relationships over short-term profits. Honesty and integrity are part of every interaction with partners, customers and employees. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired, and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive friends who are committed to your growth. Total Rewards Plan Health, dental, and vision paid 100% by company for you and your dependents 401k with 6% match FSA and Dependent Care FSA Long-term & short-term disability coverage for you paid 100% by company 8 paid company holidays per year 2 paid floating holidays per year 1 paid volunteer day per year Paid Time Off Home office equipment stipend Annual Learning Stipend Quarterly “fun budgets” for team bonding events Opportunity to be part of a company that is changing a whole industry Opportunity for growth within the company Opportunity for remote, in-office, or hybrid work Office Environment The opportunity to choose the work environment that best suits you - remote, in-office, or hybrid. All remote & hybrid team members can enjoy: Company-provided equipment for your home office An equipment allowance for home office essentials Free instructor-led yoga classes via Zoom The opportunity to work at one of Glassdoor's Top 30 Best Places to Work in the US, 2020! Those who choose to come into the office can look forward to: Bright and open offices in downtown Santa Barbara Stocked snack kitchens Collaborative work spaces with Herman Miller chairs, height-adjustable desks, and a large 32-inch monitors Dog-friendly office Company Values Build the Dream Put People First Value Long Term Relationships Over Short Term Profit Make it Simple Be Data Driven Own It The hourly rate range for this role is $26-28/hr plus our Total Reward Benefit package. Actual hourly rate offered will vary depending on factors including but not limited to: education, experience, skills and qualifications. PayJunction is an equal opportunity employer. We strive to create a work environment where people from all backgrounds and identities thrive. We firmly believe that more diversity and inclusion in our workforce creates a stronger team, product, and culture. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. PayJunction reserves the right to conduct background and/or credit checks on all of its potential employees.
    $26-28 hourly Auto-Apply 60d+ ago
  • IT Support Specialist

    William Warren Properties 3.8company rating

    Technical support representative job in Santa Monica, CA

    Full-time Description The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets. When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place. How you will make a Difference: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems. Technical Support Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues. Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs). Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency. Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices. User Management Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace). Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications. Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees. Provide IT support for physical office setup and staff relocations. System Maintenance Maintain a current and accurate IT Asset Inventory (hardware and software licenses). Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems. Other Duties: Flexibility to assist with projects and tasks outside of the primary scope as needed by the business. Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform. What Makes this Opportunity Awesome: $69,000-$71,000 per year plus Bonuses Make a difference and have a positive impact. Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities. Contribute creatively to the organization's success by generating new and useful ideas About You: Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2). Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred. Essential Technical Expertise Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments. Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory. Proven experience with Google Workspace (G Suite) administration and user management. Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity. Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps). Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals. Critical Soft Skills Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure. Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users. Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies. Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment. At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us! Additional Perks for eligible employees: Medical, Dental and Vision 401(k) with Matching Contributions Paid Time Off (PTO) Holiday Perks Performance-based Bonus Team-building Events & Activities Employee Assistance Program Pet Insurance The William Warren Group and StorQuest say NO to drugs Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status. To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers
    $69k-71k yearly 19d ago
  • Technical Support Specialist

    CIO Solutions

    Technical support representative job in Santa Barbara, CA

    About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA. About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you. About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance. Compensation Package Includes: Competitive Salary PTO/sick time Health insurance Dental and vision reimbursement program FSA 401k retirement account Disability and life insurance Essential Duties and Responsibilities: Communicate effectively with customers and co-workers Resolve computer and network problems Perform hardware maintenance and upgrades Test new equipment configuration Perform network device management Implement policy management Optimize system performance Make equipment recommendations as required Develop and implement improved policies and procedures Document problem outcomes Knowledge, Skills and/or Abilities Required: Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support Minimum of 3 years experience in software and technical systems customer service and support Minimum of 2 years experience in Windows server maintenance, configuration and support Proficiency in all Microsoft operating systems College degree in technology field and/or professional certification Remote IT systems and peripherals troubleshooting, configuration and management preferred Knowledge and experience with one or more of the following: Remote management and monitoring tools Ticketing systems Backup devices Power supplies APs, firewalls, routers, switches, network printers Must work well with little supervision individually and in a team environment Possess excellent verbal and written communication skills Be available for on-call and after-hours support responsibilities Customer-oriented and friendly attitude Must have a California Drivers License and clean driving record Please submit a cover letter and resume for consideration
    $47k-82k yearly est. Auto-Apply 14d ago
  • #2555 Associate Technical Associate Applications Specialist (TA20)

    Advantedge Technology, Inc. 4.1company rating

    Technical support representative job in Port Hueneme, CA

    Job Description Role and Responsibilities: Full Time Associate Technical Applications Specialist position supporting the DMS Department providing logistics services in support of obsolescence of weapon/combat system parts for both US and FMS Navy ships. Position Qualifications: •Must have an Associate's Degree and 1- 3 years of applicable experience Or no degree and 4 - 5 years of applicable experience. •Must be able to research DMS cases and provide resolution, including lifetime buys and bridge buys. •Must be able to research replacements evaluating Form, Fit, Function (F3) replacement, Permanent Support Items (PSI), and system redesign. •Must be able to review DMS Surveys, Inventory Lists, Allowance Parts Lists (APLs) and Allowance Equipage Lists (AELs). •Must be able to maintain and update excel-based inventory spreadsheets to support accurate asset tracking and resource allocation. •Must be attention to detail and able to develop logistics support status reports such as Logistics Item Tracking Reports (LITR) summaries to aid internal reporting and decision-making. •Must be able to inventory, track, research and document status Diminishing Manufacturing Sources and Material Shortages (DMSMS) COTS Management Plan (DCMP). •Must be able to communicate with vendors to obtain quotes and lead times for mission-critical components, supporting procurement and fleet readiness. •Must be able to interface with PHD engineers, technicians, logisticians and management with research, recommendations and providing status. •Must have computer Microsoft Office skills (word processing, spreadsheets, data entry). •Have a valid driver's license with own transportation. •Must be able to receive and maintain a security clearance. •Must be able to work under minimal supervision, perform and complete tasks with limited guidance. •Able to follow company policies and procedures. •Able to write, speak and understand English and able to write clear, detailed reports. Preferred Skills: •Navy FC School •Previous NAVSEA Logistics experience. Physical Requirements: •Must be able to travel if/when required.
    $82k-132k yearly est. 23d ago
  • Systems Support Specialist (Contingent)

    Naughty Dog 4.0company rating

    Technical support representative job in Santa Monica, CA

    This position is for temporary engagement through our staffing partner, DZConnex. Candidates must be authorized to work in the United States for this position. This is an onsite role in Santa Monica, CA, and requires in-person attendance five days a week. For 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of interactive storytelling, gameplay, and technology. Naughty Dog recently released The Last of Us Part I and The Last of Us Part II Remastered for the PS5. We're also proud to say that both games are now available for the first time on PC. We're currently busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us. Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together. Naughty Dog is seeking a Systems Support Specialist to join our IT team in supporting the studio. This role is ideal for a highly organized, detail-oriented individual with a passion for operational excellence across IT support, asset management, onboarding, and project coordination. The IT Coordinator will serve as a vital connection point between teams, vendors, and users-maintaining and improving the systems and workflows that keep our infrastructure running smoothly. If you thrive on solving problems, supporting innovative technologies, streamlining processes, and collaborating with some of the most talented professionals in the industry, we'd love to hear from you! What you will do: Provide advanced technical support and resolving complex issues escalated from Tier 1 and Tier 2 support team Design, build, and configure advanced custom PC workstations, ensuring optimal performance Perform the installation, modification, and repair of hardware, software, and peripherals, including bespoke network devices, servers, and workstations Develop and maintain detailed documentation, including standard operating procedures, technical manuals, and knowledge base articles Efficiently provision new equipment and onboard/offboard users Proactively identify recurring issues and propose long-term solutions or process improvements to prevent future incidents Perform in-depth remote and on-site diagnostics, utilizing advanced troubleshooting techniques to identify and resolve intricate issues Conduct basic to complex break-fix tasks, swiftly addressing any disruptions that may impact high-priority user productivity Coordinate and execute user and server equipment relocations, ensuring minimal disruption to operations Implementation of IT projects, including system upgrades, network enhancements, and the integration of new technologies Support security initiatives, incident response, patching, anti-malware, and prevention Regularly collaborate with other IT teams and departments within PlayStation Studios Provide guidance, training and mentorship to junior staff, sharing knowledge and expertise Stay up to date with the latest industry trends, technologies, and best practices Additional responsibilities to be assigned as needed What skills you will use: Must Have 5+ years of experience in an advanced IT support role or similar capacity in a studio or enterprise environment Proven track record of resolving complex hardware, software, and network issues Proven ability to execute IT projects from conception to implementation Expert technical skills in building and configuring PCs and servers Expert knowledge of Windows 10/11 operating systems Exceptional client-facing and communication skills, with experience providing white glove service to executives and VIP visitors Expertise in Microsoft Office 365, including Teams, OneDrive, and SharePoint Excellent problem-solving and analytical skills In-depth knowledge of Microsoft Windows Administration tools: Active Directory, DHCP, DNS, Group Policy, Bitlocker Experience with scripting languages such as Python, Bash, and Powershell Solid understanding of A/V systems, live streaming hardware and software, and advanced multimedia tools Familiar with various operating systems including Linux, Mac OS, Windows Server, and virtualized environments Familiar with basic cybersecurity & privacy principles Familiar with cloud systems such as AWS, Azure, and related technologies Exhibits consistent high-quality work, effective teamwork, responsibility, and efficiency Able to articulate complex issues and their broader implications, consistently presenting multiple viable solutions Bonus Skills: Proficiency in additional software tools, such as JIRA, Confluence, Wireshark, Visual Studio, Pro Tools, and Adobe Suite Experience with automation such as Ansible, Jenkins, or other infrastructure as code platforms Familiarity with gaming systems, particularly Sony PlayStation hardware, software interfaces, and peripherals Knowledge of advanced server management, including Linux server environments and cloud-based systems Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate.$41-$45 USD
    $66k-92k yearly est. Auto-Apply 2d ago
  • Desktop Support Technician II

    Pennymac 4.7company rating

    Technical support representative job in Moorpark, CA

    PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Desktop Support Technician will provide primary client support by taking calls, answering email, responding to tickets, answering support related questions, and/or performing desk-side support. As the Technician, you will serve as the centralized entry point and provide escalated troubleshooting for all technology related service requests as well as support for technical issues across the company. The Desktop Support Technician will: Prioritize daily workload and Help/Service Desk requests according to policy and procedure Create and update knowledge base documentation for step by step instructions Analyze customer calls and tickets to determine trends and/or recurring problems Build sustainable relationships with customers, coworkers and stakeholders through open lines of interactive communication Utilize and update Servicenow Knowledge Management system when troubleshooting customer issues Set client expectations when opening and assigning service tickets and ensure all request/services are executed on time and in accordance with the service level agreements set with business Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in computer science, business or related field preferred Working knowledge of networking concepts and protocols Intermediate knowledge of: Virtual/VDI environment within Pennymac Meraki console for mobile devices Pennymac's remote device security tools (CrowdStrike, Sophos) Google suite usage, monitoring, break fix solutions Pennymac's current AWS solutions Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $50,000 - $75,000 Work Model OFFICE
    $50k-75k yearly Auto-Apply 21d ago
  • Autism Support Technician (Behavior Tech)

    Holding Hands OpCo LLC 4.4company rating

    Technical support representative job in Calabasas, CA

    Job DescriptionDescription Now Hiring: Autism Support Specialist (Entry-Level) - Also known as a Behavior Technician Are you passionate about making a difference in the lives of individuals with autism and other developmental disabilities? Do you have a knack for fostering positive behavior and creating a supportive learning environment? Holding Hands Inc. is seeking a dynamic individual to join our team as a Behavior Technician. Location: Calabasas, CA Region | Sessions are completed in one of our beautiful clinics, the clients home, or another community location. We work diligently to schedule your clients within 20/miles or 30/minutes (whichever is closest) to your home to minimize commute time. Pay: $22-$28/hr depending on experience & education Schedule: Part-Time | 15 - 25+ hours per week Block Schedule Options Include: Block 1: Monday - Friday 3pm - 8pm Block 2: Monday - Friday 3pm - 6pm Block 3: Monday - Friday 5pm - 8pm Block 4: Monday, Wednesday, and Friday 3pm - 8pm What You'll Do as a Behavior TechnicianAs a Behavior Technician, you'll use a proven method called Applied Behavior Analysis (ABA) to support children and teens in reaching their full potential. You'll work one-on-one with clients in their home, school, or one of our welcoming clinics. Each day, you'll help your client learn new skills and reduce challenging behaviors in a fun, supportive, and meaningful way. What your day might look like: Work 1-on-1 with kids and teens with autism and other developmental needs Follow a personalized therapy plan created by our clinical team Use play, routines, and activities to help your client grow Track progress by taking notes and recording behaviors Encourage independence and build everyday life skills Celebrate every win-big or small! Don't worry if you're new to ABA-we'll provide you with thorough training to ensure you feel confident and prepared. You'll also have support from our caring, multi-disciplinary team every step of the way. Every child is unique, and so is our approach. We don't use cookie-cutter programs-instead, we tailor therapy to fit each client's needs, interests, and goals. If you're passionate about helping others, love working with kids, and want to make a real difference, this could be the perfect fit for you! Learn more here: ******************************************** Qualifications - What We Are Looking ForMinimum Qualifications High school diploma or equivalent 6 months of experience working with individuals with developmental disabilities (paid or unpaid) Must be able to lift at least 10 pounds, sit, and run as needed. Valid driver's license, reliable source of transportation, and active auto insurance Must be comfortable commuting 20 miles or 30 minutes to client sessions Passion for working with children, youth, and young adults with developmental disabilities Preferred Qualifications Associate or bachelor's degree ABA experience or RBT Certified CPR certification in both pediatrics and adults Experienced and comfortable managing a wide variety of maladaptive behaviors, ranging anywhere from non-compliance, elopement, verbal and physical aggression, self-injurious behaviors, etc. Benefits & Perks - Things You'll LoveWhy join the Holding Hands Team? Make a meaningful impact: Join a team dedicated to helping students thrive academically and socially. Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual. Professional growth opportunities: Take advantage of ongoing training and development to enhance your skills and advance your career. In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship. Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect. DEI training for all new hires. Benefits & Perks! Great technology provided such as an iPad Fully reimbursed Registered Behavior Technician certification Paid travel time in between clients & Mileage reimbursement Paid gap time for in between sessions 401(k) with a company match Sick/mental wellness time off & Paid Time Off Unlimited Referral Bonus Monthly Registered Behavior Technician group meetings Monthly ABA Student meetings for individuals collecting supervision hours towards their BCBA/BCaBA Annual Performance Reviews with opportunity for pay increases No experience? No problem. If you care about kids and want to grow your skills, we'll teach you everything you need to know. Start your journey with Holding Hands today!
    $22-28 hourly 2d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Technical support representative job in Oxnard, CA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $73k-100k yearly est. 60d+ ago
  • IT Support Technician

    Amentum

    Technical support representative job in Camarillo, CA

    Amentum is seeking an IT Support Technician in Camarillo, CA to support our DHS customer at their regional CONUS and OCONUS facilities. This is a full-time, temporary position expected to last through 2/2026. There is a possibility of extension beyond that date. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots * Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets * Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and reassurance that together we'll accomplish mission success. Compensation: The hourly range for this position is between $33.00 - $35.00/hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical dental and vision insurance, 401(k) retirement plan, life insurance, long-term and short term disability insurance, 15 days annually of paid time off, and parental leave. Minimum Requirements: * Associates Degree, and at least 1 year of IT-related support experience, preferably in a help-desk or customer support role * Or High school diploma/GED, and at least 3 years of IT-related support experience, preferably in a help-desk or customer support role * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues * Good technical writing, presentation, and documentation skills * Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs. * Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check. * Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year). * Must be comfortable wearing a mask and disclosing and/or providing evidence of vaccination status to others * Must be comfortable working in a Law Enforcement environment, which may consist of locations similar to detention facilities, prisons, or jails * Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. Preferred Qualifications: * Prior experience of IT support in an Enterprise environment (10,000+ end-users) * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks * Ability to apply comprehensive knowledge across key tasks and high impact assignments * Experience evaluating system performance results and recommending improvements or optimizations * Experience performing IT hardware repairs and installing replacement parts * Experience planning and leading technology assignments and projects * Prior hands-on experience with the setup, configuration and administration of servers and backups * Experience functioning as a technical expert across multiple project assignments * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
    $33-35 hourly 15d ago
  • IT Helpdesk Support Specialist

    Stockdale Capital Partners

    Technical support representative job in Thousand Oaks, CA

    About Us: Stockdale Capital Partners is a real estate investment firm focused on opportunities across the Western US. We are seeking an enthusiastic IT Helpdesk Support Specialist to join our growing team. Responsibilities: Provide IT helpdesk support to users at The Oaks Mall management office and remote office locations. Diagnose, troubleshoot, and maintain Windows 10/11 computers. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Manage and resolve issues related to mall security cameras. Assist users with remote support for technical issues. Monitor and respond to tickets within the companys IT ticketing system. Maintain IDF rooms and IT equipment in clean condition. Provide technical guidance to end-users on IT tools, systems, and processes. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. Help write and maintain IT knowledgebase documentation. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices. Travel to our HQ office in Los Angeles and to other office locations including out of state when requested. Preferred Experience and Skills: Proven experience in providing technical support in an IT environment. Proficiency with Office 365 applications. Strong knowledge of Windows 10/11 operating systems. Capable of troubleshooting and replacing computer hardware. Experience with video conferencing tools (Zoom and MS Teams). Familiarity with VOIP systems. Patching and mounting network equipment on racks. Familiarity with Microsoft Entra Some knowledge of Windows Server operating system. Some knowledge of Audio/Visual systems. Experience with ConnectWise Automate Ticketing system or similar platforms is not required but preferred. Key Attributes: Strong problem-solving skills and attention to detail. Ability to manage multiple tasks and priorities effectively. Excellent communication and interpersonal skills. A proactive and customer-focused approach to IT support. Ability to lift equipment and boxes as needed. Must have own reliable transportation. Why Join Us? Competitive salary based on experience. Opportunity to work in a collaborative environment. Gain experience with diverse IT systems and tools. Be part of a team dedicated to delivering high-quality IT services. How to Apply: If you are passionate about IT and eager to contribute to a thriving team, we want to hear from you! Please send your resume and a brief cover letter highlighting your relevant experience to: ****************************
    $41k-58k yearly est. Easy Apply 9d ago
  • Technology Transactions Associate, Life Sciences Intellectual Property

    NxT Level

    Technical support representative job in Santa Monica, CA

    About our Client: For over 50 years, Our Client has helped some of the world's most recognized companies become, and remain, market leaders. From emerging enterprises to large public corporations, their team handles complex, innovative technology transactions for some of the most well-known and groundbreaking life sciences and technology companies in the United States and currently represent over 50% of technology companies valued at more than $8B in the US. About the Position: Our client is looking to add a Associate to their team within five (5) to eight (8) years of licensing and commercial partnering transactions experience for their growing life sciences technology transactions practice. Minimum Requirements: Experience representing biotechs and big pharmas as they license patents and collaborate to advance novel therapeutics, vaccines, diagnostic and digital health technologies through clinical trials and toward regulatory (FDA) approval. Have worked closely with founders developing cutting edge technologies and negotiate complex standalone commercial transactions that transform both the technologies and participants. Desire to contribute to both life sciences and broader tech companies. Superior academic credentials, excellent oral, written and interpersonal skills required. WA Bar admission (or eligibility to waive in or take next available WA Bar exam) required. Compensation: $365,000 - $445,000 The base salary for a role depends on the applicant's qualifications, experience, education, certifications or licenses, and job location. Eligible employees may receive a performance-based discretionary bonus. More information on benefits and bonuses is available upon request.
    $64k-113k yearly est. 60d+ ago
  • I.P. - Technology Transactions (Life Sciences) Associate

    Direct Counsel

    Technical support representative job in Santa Monica, CA

    Job Description Direct Counsel is partnering with a premier technology and life sciences law firm seeking Associates for its rapidly expanding Life Sciences Technology Transactions practice. This group advises some of the most influential biotech, pharmaceutical, digital health, and emerging technology companies worldwide-helping them bring groundbreaking therapies and platforms from discovery to regulatory approval. About the Role The firm is seeking candidates with 2-4 years of experience handling: Licensing agreements Strategic collaborations & joint development arrangements Commercial partnering transactions Representation of biotechs and large pharmaceutical companies in transactions related to: Novel therapeutics Vaccines Diagnostics Digital health technologies Clinical development and FDA regulatory pathways Experience working with AI-native or AI-driven life sciences companies-particularly those applying machine learning to drug discovery, diagnostics, or R&D-is a strong plus. This is an exceptional role for attorneys who want to: Work directly with visionary founders and scientific leaders Negotiate sophisticated standalone commercial deals that shape the future of medicine Gain exposure to both life sciences and broader tech transactions work Grow within one of the nation's most respected technology transactions platforms Superior academic credentials and excellent written, oral, and interpersonal communication skills are required. Bar Requirements Candidates must be admitted to the bar in the state of the office applied to-or eligible to sit for or waive into the next bar exam. Compensation & Benefits Base Salary Range: $235,000 - $310,000 Discretionary performance-based bonus Comprehensive benefits, including: Healthcare Life Insurance Health Savings & Flexible Spending Accounts Wellbeing programs Salary is dependent on experience, qualifications, education, licensure, and office location. Why This Opportunity Stands Out You'll have the chance to work at the intersection of science, technology, and innovation-supporting transformational discoveries and next-generation therapeutics. The team offers unparalleled access to highly sophisticated commercial work for cutting-edge clients shaping the future of health and technology. About Direct Counsel Direct Counsel partners with leading law firms and in-house legal departments nationwide to connect talented attorneys with outstanding opportunities. We take pride in matching professionals with roles that align with their expertise, values, and long-term career goals. Apply confidentially by sending your resume to ***********************
    $64k-113k yearly est. Easy Apply 1d ago
  • NOW HIRING: TERMITE APPLICATOR TECHNICIAN

    DR Termites Inc.

    Technical support representative job in Oxnard, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company car Competitive salary Employee discounts Free food & snacks Free uniforms Opportunity for advancement NOW HIRING: TERMITE APPLICATOR TECHNICIAN Join the Leaders of No-Tent Termite Treatments Dr. Termites is growing and looking for motivated individuals to join our team as Termite Applicator Technicians. We specialize in drywood termite control using our patented signature methodno tents, no hassle, just proven results. Position Details: Pay: $22$26 per hour (based on experience) Schedule: 3040 hours per week (depending on workload) License: required (we provide training for the right candidate) Perks: Company vehicle + iPad provided Benefits: 401(k) with company contribution Retirement plan options Up to 1 week paid vacation per year Opportunities for growth and advancement Job Requirements: Safely climb ladders up to 2 stories (20-22 feet) Work comfortably in crawl spaces, attics, and tight areas Perform high-quality localized termite applications using our proven methods Be dependable, hardworking, and eager to learn our specialized process Why Dr. Termites? Be part of an innovative, growing company Learn from industry leaders Steady, year-round work with a supportive team
    $22-26 hourly 12d ago
  • Engineer Senior - Technical Support GMP Manufacturing (JP12779)

    3 Key Consulting

    Technical support representative job in Thousand Oaks, CA

    Business Unit: Facilities and Equipment Drug Substance Supply Employment Type: Contract Duration: 1+ years (with possible extensions) Rate: $45 - $50/Hr, with benefits Posting Date: 6/24/2024. Notes: Only qualified candidates need apply. Fully onsite. Standard business hours 3 Key Consulting is hiring! We are recruiting an Engineer Senior for a consulting engagement with our direct client, a leading global biotechnology company. Job Description: *** Looking for hands on *STRONG* engineer experience with proper training/ background in technical side/ mathematics. NOT LOOKING for quality lab/ bench top/ science work. The job seeker needs to be practical with troubleshooting and be able to hold a technical conversation. Transferrable Industry backgrounds: Drug substance/ pharma / chemical/ oil refinery/ mechanical This engineering position supports manufacturing activities associated with cGMP equipment and facilities at our client's Thousand Oaks, CA. facility. The senior engineer works in partnership with the automation, maintenance, project management, corporate engineering, and manufacturing to develop and oversee the operation and reliability of equipment while driving safety and quality compliance. The engineer will support the department and capital projects and provide data to support business cases and long term strategy. The Senior Engineer role will provide direct engineering technical support as follows: Demonstrating role modeling of leadership behaviors and positive values to create a positive working environment. Be individually accountable for manufacturing equipment reliability and deliverables on key capital projects to deliver business targets and deliverables Assist in the identification of critical quality parameters and process attributes for new equipment or facility modifications. Suggest design modifications to address risks and design in quality and safety. Develop the commissioning strategy based on the URS and Quality Risk Assessment for Automation and Equipment Systems (QRAES) to validate equipment design while minimizing project cost and schedule impact (risk-based approach). Oversee development of validation protocols in line with CQP, Automation Systems Delivery SOPs, and cGMP standards. Recommend, evaluate, and manage performance of contract resources Provide oversight for verification deliverables developed by outsourced/contract verification staff. Act as a liaison between engineering and quality assurance during project planning, execution, and closeout Ensure that work executed with safety compliant practices and documented in accordance with cGMP good documentation Review and approve the commissioning reports, maintenance practices and parts, and drive productivity improvement Related Activities: Participate or lead, when required, multidisciplinary site teams, e.g. cross functional team, root cause analysis lead. Support Lean Transformation and Excellence in Operations process improvement by leading, supporting, and documenting improvement opportunities to reduce cost, improve safety/quality, or improve speed. Provide ad hoc technical support and guidance for manufacturing and maintenance Provide coaching and guidance to project teams and engineers using risk-based approaches Defend the equipment-specific calibration, maintenance, & validation as required during regulatory inspections Participate in internal audits and assess in conjunction with quality assurance Assist in developing and maintaining business metric performance Top Must Have Skill Sets: Looking for hands on *STRONG* engineer experience with proper training/ background in technical side/ mathematics. (NOT LOOKING for quality lab/ bench top/ science work). The job seeker needs to be practical with troubleshooting and be able to hold a technical conversation. Transferrable Industry backgrounds: Drug substance/ pharma / chemical/ oil refinery/ mechanical Troubleshooting GMP Manufacturing process equipment. Statistical Process Control (SPC), Quality Management Systems (QMS) - Change Control, Project Management, Lean Six Sigma, SOP/Batch Record Development, cGMP Regulatory Compliance, Process Development, Process Validation. Bioprocess development and scaleup (cell culture, harvest (isolation), and product assays). Process characterization Technical writing. Tech transfer to cGMP manufacturing and training personnel Basic Qualifications: Doctorate degree OR Master's degree & 3 years of engineering and/or manufacturing experience OR Bachelor's degree & 5 years of engineering and/or manufacturing experience OR associate's degree & 10 years of engineering and/or manufacturing experience OR High school diploma / GED & 12 years of engineering and/or manufacturing experience. Preferred Qualifications: Bachelor's degree in engineering or another science-related field 7+ years of relevant work experience with 5+ years' experience in operations/manufacturing environment Direct experience with regulated environments (FDA, OSHA, EPA, etc.) Working knowledge and experience with cGMP procedures and engineering practices on pharmaceutical/biotech production processes, clean utilities, facilities, instruments, and equipment Experience implementing risk-based verification on major GMP process equipment / automation projects, including validation protocol development and execution Understanding and awareness of industry/regulatory trends for verification/validation Experience with combination product / medical device quality systems verification Strong process equipment knowledge - cell culture, fermentation, purification, filling, and packaging Strong process automation knowledge - understanding of automation infrastructure, current technologies, and automation project execution / verification. Knowledge of Delta V, Rockwell, and Plant Information Systems is a plus Demonstrated strong communication and technical writing skills Strengths in facilitation and collaboration / networking Experience in developing SOPs and delivering training Individual must be a team player prepared to work in and embrace a team-based culture that relies on collaboration for effective decision-making Proven track record of applying process improvement methodologies to mature and improve business processes (e.g. PDCA, LEAN, Six Sigma, and fundamental understanding of statistics, etc.) Why is the Position Open? Supplement additional workload on team Red Flags: Resumes should not be brief and have proven documented experience Poor Communication Poor Leadership Poor Teamwork Interview Process: WebEx We invite qualified candidates to send your resume to **************************. If you decide that you're not interested in pursuing this particular position, please feel free to take a look at the other positions on our website ******************************* You are also welcome to share this opportunity with anyone you think might be interested in applying for this role. Regards, 3KC Talent Acquisition Team
    $45-50 hourly Easy Apply 60d+ ago
  • Intern, IT / PC Support

    Alcatel-Lucent Enterprise USA 4.7company rating

    Technical support representative job in Calabasas, CA

    Alcatel-Lucent Enterprise is one of the world's leading networking, communications, and cloud solutions providers. With flexible business models in the cloud, on premises and in hybrid environments, our technology connects everything and everyone. With headquarters in Paris, France, we have ALE offices in more than 50 countries. We also have over 3,400 business partners and distribution networks worldwide. This gives us global reach with a local focus. The End-user Support Technician is the level three support to our ALE employees in the Americas (USA & Canada). The role is based in Calabasas/Newburry Park CA. due to location of IT systems and inventory. He works in person in the Americas headquarters in Calabasas as of now and in a few months in Newburry Park. We are seeking for an intern to learn and work with him. Responsibilities Level three technical support and problem resolution for all PC/Windows 10/11 support issues. Customer success is dependent upon asking the right questions, identifying, researching, and resolving PC and network problems. Configures, installs, and supports desktop computers, laptop computers, handheld mobile devices, monitors, portable data storage devices, and other general peripherals. Providing initial pc set up and support for new hires to the company. Performing a variety of technical operations duties and maintenance tasks. PC and IT asset management and tracking. Assistance with IT systems in Calabasas such as servers, network, backup systems, etc. Pay range - $16-18/hour Why ALE? As a multicultural and international company, we encourage new ideas and we provide continuous learning opportunities. By living our 3 values: Speed & Agility, Customer Centricity and Reliability, we want you to participate in exciting projects in a work environment that combines our entrepreneurial spirit and international dimension. As we are building the future, we want to create a better world. We have programmes such as GoGreen, ALE Impact and TogetHer that take our corporate social responsibilities to the next level, and we work on these missions with pride and love. Read more on: *****************************************************
    $16-18 hourly 60d+ ago
  • Level 1 IT Technical Support Specialist

    Kinaras Solutions

    Technical support representative job in Santa Barbara, CA

    Level I Technical Support SpecialistLocation: Vandenberg Space Force Base, CA Clearance: DoD Secret Clearance Employment Type: Full-Time, On-site Position Overview:Kinaras Solutions is seeking pre-award, a dedicated and customer-focused Level I Technical Support Specialist to deliver first-line support for the Safety Analysis System (SAS) and its classified counterpart (SAS-C) at Vandenberg Space Force Base. This key team member will respond to user inquiries, perform basic troubleshooting, process service requests, and uphold strict security and procedural standards in a controlled operational environment.Key Responsibilities: Serve as the initial point of contact for technical support requests (via IMS, email, or in person) relating to SAS and SAS-C systems. Troubleshoot and resolve basic IT issues involving user access, workstations, password resets, printing, and standard applications. Escalate complex issues to higher-tier technical teams following documented policies. Support account setup, onboarding/offboarding, and log activities in accordance with security requirements. Maintain records of support activities and update technical documentation as instructed. Ensure courteous, clear, and timely communication with all customers while strictly adhering to privacy protocols and security mandates for classified systems. Participate in required training for information security, SOPs, and Government-specific systems. Required Qualifications: High school diploma or equivalent required; associate degree or technical certifications (e.g., CompTIA A+) preferred. 1-2 years of IT help desk or technical support experience, preferably within a federal or DoD setting. Eligible to obtain and maintain a DoD Secret clearance. Familiarity with Microsoft Windows, Office 365, network basics, and account management. Effective written and verbal communication skills with a strong commitment to customer service. U.S. Citizenship required. Equal Opportunity Employer Disclosure: Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace. If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact ***********************. Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required.
    $45k-58k yearly est. Auto-Apply 60d+ ago
  • Technical Support Engineer

    Kixie

    Technical support representative job in Santa Monica, CA

    At Kixie, we're on a mission to empower sales professionals with a powerful, all-in-one sales engagement platform. Our solution seamlessly integrates with CRMs to streamline workflows, increase efficiency, and drive better results. With features like automated outreach, real-time insights, and robust reporting, Kixie helps sales teams connect, communicate, and close deals faster than ever. Behind our cutting-edge product are the individuals who drive it forward. We pride ourselves on fostering a collaborative, innovative, and supportive environment, where every team member's contribution is an impact to our success! If you're someone who thrives on challenges, finds joy in solving meaningful problems, and seeks to help shape the future of sales engagement - Kixie is the place for you! We're looking for a Technical Support Representative who can confidently tackle our more technical inbound inquiries - APIs, webhooks, firewalls, error logs, and bug replication. You'll be the go-to for complex issues, helping customers get quick, clear answers while keeping things running smoothly. If you're a self-starter with solid technical instincts, strong communication skills, and the drive to learn fast and work independently, we'd love to chat.Responsibilities Serve as the first line of contact for customer issues via phone, email, and chat, ensuring timely and empathetic resolution. Troubleshoot and diagnose technical problems across APIs, integrations, and telephony systems, escalating when necessary. Collaborate with Engineering, Product, and Customer Success to resolve issues and surface product insights. Create and maintain support documentation, FAQs, and learning resources to scale customer enablement. Lead customer trainings, screen shares, and workshops to drive adoption and success. Identify recurring issues, trends, and feature requests to inform product improvements. Help improve internal support processes and automation for greater efficiency and consistency. Requirements Proven communicator with empathy and patience across phone, email, and chat. Strong analytical and problem-solving skills; able to break down and resolve complex issues. Experience with CRM platforms (Pipedrive, Salesforce, HubSpot) or similar tools. Solid understanding of web technologies (APIs, webhooks, HTTP, JSON) and comfort using diagnostic tools (Postman, browser console, logs). Comfort working with data and interest in learning tools like Omni/Looker to inform decisions and measure performance. Prior experience in a technical support, IT, or software-related role, or equivalent technical education/training. Tech-savvy and quick to learn new systems (experience with SaaS integrations or telephony/VoIP is a plus). Familiarity with ticketing systems (e.g., Zendesk, Intercom) and documentation best practices. Growth mindset and proactive in improving processes and customer experience. Bachelor's degree or equivalent technical background preferred. Benefits and Perks Comprehensive medical, dental, and vision insurance Unlimited paid time off (PTO), sick leaves, and paid holidays A pet-friendly office so your furry friends can be part of your workday Complimentary parking in our secure garage Opportunities to learn everything there is to know about tech startups and developing your CS skills A collaborative, dynamic, and supportive team environment!
    $73k-110k yearly est. Auto-Apply 60d+ ago
  • #2555 Associate Technical Associate Applications Specialist (TA20)

    Advantedge Technology 4.1company rating

    Technical support representative job in Port Hueneme, CA

    Role and Responsibilities: Full Time Associate Technical Applications Specialist position supporting the DMS Department providing logistics services in support of obsolescence of weapon/combat system parts for both US and FMS Navy ships. * Must have an Associate's Degree and 1- 3 years of applicable experience Or no degree and 4 - 5 years of applicable experience. * Must be able to research DMS cases and provide resolution, including lifetime buys and bridge buys. * Must be able to research replacements evaluating Form, Fit, Function (F3) replacement, Permanent Support Items (PSI), and system redesign. * Must be able to review DMS Surveys, Inventory Lists, Allowance Parts Lists (APLs) and Allowance Equipage Lists (AELs). * Must be able to maintain and update excel-based inventory spreadsheets to support accurate asset tracking and resource allocation. * Must be attention to detail and able to develop logistics support status reports such as Logistics Item Tracking Reports (LITR) summaries to aid internal reporting and decision-making. * Must be able to inventory, track, research and document status Diminishing Manufacturing Sources and Material Shortages (DMSMS) COTS Management Plan (DCMP). * Must be able to communicate with vendors to obtain quotes and lead times for mission-critical components, supporting procurement and fleet readiness. * Must be able to interface with PHD engineers, technicians, logisticians and management with research, recommendations and providing status. * Must have computer Microsoft Office skills (word processing, spreadsheets, data entry). * Have a valid driver's license with own transportation. * Must be able to receive and maintain a security clearance. * Must be able to work under minimal supervision, perform and complete tasks with limited guidance. * Able to follow company policies and procedures. * Able to write, speak and understand English and able to write clear, detailed reports. Preferred Skills: * Navy FC School * Previous NAVSEA Logistics experience. Physical Requirements: * Must be able to travel if/when required. JOB CODE: TA20
    $82k-132k yearly est. 60d+ ago

Learn more about technical support representative jobs

How much does a technical support representative earn in San Buenaventura, CA?

The average technical support representative in San Buenaventura, CA earns between $31,000 and $49,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in San Buenaventura, CA

$39,000

What are the biggest employers of Technical Support Representatives in San Buenaventura, CA?

The biggest employers of Technical Support Representatives in San Buenaventura, CA are:
  1. Rheem Manufacturing
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