Geographic Information Systems Technician
Technical support specialist job in Kansas City, MO
Job Title: CAD / GIS Hybrid Technician
Duration: 12 Months (Temp-To-Hire)
Shift/Hours: Mon - Fri
We are seeking a CAD/GIS Hybrid Technician to join the NIA GIS team supporting a large, fast-paced Network Planning program. This role is ideal for someone who has professional GIS experience and is also comfortable working in drafting/CAD environments. The position supports post-construction fiber documentation, network records updates, and GIS-driven design workflows.
Role & Responsibilities:
• Support the Network Planning Team by documenting and updating post-fiber passes, build completions, and construction records.
• Maintain accurate GIS and CAD-based network documentation as per client and internal standards.
• Update fiber routes, correct network records, and ensure all data is current within the NIA GIS framework.
• Utilize ArcGIS Pro and related tools to analyze, interpret, and update geospatial data.
• Assist with CAD drafting tasks using Revit, AutoCAD, MicroStation, or other drafting tools.
• Interpret network plans, fiber routing documentation, and construction updates to reflect accurate field conditions.
• Collaborate closely with a small (3-4 member) team within a larger Network Planning organization.
• Communicate status updates and proactively raise questions or issues when needed.
Required Qualifications:
• Certification or Associate's/Bachelor's degree in Drafting, GIS, Engineering Technology, or related field.
• 6+ months of professional GIS experience (workplace experience only).
• Strong knowledge of GIS platforms; ArcGIS Pro preferred.
• Foundational drafting/CAD experience with one or more:
- Revit
- AutoCAD
- MicroStation
- Civil/Electrical drafting software
• Interest in performing both GIS and drafting tasks.
• Ability to work in a fast-paced environment with weekly task expectations.
• Strong communication skills and willingness to ask questions or escalate issues.
Preferred Qualifications:
• Experience in fiber, broadband, telecom, or network infrastructure environments.
• Previous work with fiber routing, telecom mapping, or network documentation.
Personal Computer Support Technician
Technical support specialist job in Overland Park, KS
Computer Support Specialist - Full Time
Seeking Fulltime PC support specialist. No sponsorship or non-local candidates please.
This is a FT job for an entry level, recent graduate for an in-office job in Overland Park, KS..
Requirements?:
Good Attitude.
Willing to learn.
Solid Understanding of Windows 11 OS and Office365.
The right person with the right attitude can be truly entry level.
$40-50k
Contact Eric Walters, *************************. Will interview promptly.
IT Adoption Specialist ($80k-95k/yr) - no subcontractors
Technical support specialist job in Olathe, KS
Technology Adoption Specialist
Location: Very flexible hybrid work environment in Kansas City, KS (New Century, KS) or Louisville, KY (New Albany, IN)
NO C2C OR SUBCONTRACTORS SHOULD APPLY. THIS IS A DIRECT TO PERMANENT ROLE
Visa sponsorship is not available
Position Summary:
Reporting to the Director of IT Support, the role of Technology Adoption Specialist will be responsible for leading the integration and effective use of advanced technologies across the organization. This role will be responsible for developing and executing strategies for implementing IT tools, systems, and capabilities, managing business change processes, and delivering training to ensure employee technology proficiency. Working closely with IT leadership, the specialist provides expertise to enhance business efficiency and productivity through IT adoption and integration into core business processes.
Essential Functions:
Develop and implement comprehensive roadmaps to support the adoption of new IT tools and capabilities, including collaboration platforms and artificial intelligence solutions.
Create and maintain detailed documentation, including user guides, best practices, process flows, and training materials to support technology adoption.
Design and deliver training programs to educate end users on new technologies and ensure proficiency in their application/function/feature.
Conduct assessments to identify opportunities for adopting new technologies that align with business needs and improve technical literacy.
Serve as a liaison between IT and business departments, ensuring clear communication and alignment on project objectives.
Lead organizational change management efforts to support the adoption of new systems while minimizing business disruptions.
Monitor and evaluate the effectiveness of technology adoption strategies and training programs, adjusting plans based on performance data and feedback.
Collaborate with stakeholders to gather input, align adoption strategies with business goals, and ensure solutions meet employee needs.
Identify and integrate IT tools into business processes to improve efficiency, streamline operations, and enhance productivity.
Research and apply industry trends and best practices to continuously improve adoption strategies and training delivery.
Maintain a repository of training materials and ensure they are kept up to date with system changes or process updates.
Some domestic travel (10-15%) will be required to other company facilities.
Skills
Proven IT Adoption experience
Organizational Change management
Manufacturing industry and remote/satellite workplace IT adoption experience is a plus
Excellent written and verbal communication skills, with the ability to translate technical information into easy-to-understand content.
Ability to work collaboratively with cross-functional teams and build positive relationships with stakeholders.
Exceptional interpersonal skills, with a proven ability to build strong relationships and collaborate effectively across cross-functional teams and diverse stakeholders.
Strong presentation and facilitation skills, comfortable speaking to groups of varying technical skill levels.
Strong attention to detail, organization, and follow-through.
Ability to quickly learn and adapt to emerging technologies.
Strong problem-solving skills with keen attention to detail and determination.
Experience managing and leading IT projects and/or implementing new systems/technologies.
Comfortable in a fast-paced environment, managing multiple projects/items simultaneously.
Qualifications:
Bachelor's degree in Information Technology, Business Administration, Project Management, Education, or Communication
3+ years of experience in IT adoption, training, and organizational change management within a corporate environment or a similar role.
Experience supporting IT projects such as system upgrades, software rollouts, or process automation initiatives is a plus.
Experience developing instructional materials and documentation for business applications.
Ability/willingness to travel (10%-15%) to company facilities across the US for projects.
Flexible hybrid on-site schedule
Employer:
A leading North American manufacturer of premium prime label solutions with highly differentiated capabilities, entrusted by some of the most well-known brands. The company provides pressure-sensitive labels, shrink sleeves, flexible packaging, and heat transfer labels with a focus on delivering value to customers through sustainable packaging, complex decoration, digitalization, and industry-leading lead times. We operate fifteen production facilities across the US and are growing naturally and by acquisition.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Client Support Specialist
Technical support specialist job in Topeka, KS
Title: Client Support - Associate
Contract
Description: Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
Role Responsibilities:
Provide basic technical support to Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements:
1 - 3 years of related work experience, or an equivalent combination of education and experience.
1 - 3 years of customer service experience. Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.
Preferences: 1 - 3 years technical experience a plus. Previous experience troubleshooting desktop, printer and notebook issues. Very strong user and support of MSOffice.
Thanks
Shivam
Email- EMAIL: ************************************
IT Systems Administrator
Technical support specialist job in Topeka, KS
Candidates will be disqualified if the following criteria are not met:
Employment Type: No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained.
Work Authorization: Must be a U.S. Citizen or Green Card holder.
Local in Topeka, KS or 1 hour drive to Topeka (Auto Decline if not local to Topeka or Kansas)
3+ years of system administration experience or
Proficiency with VMware, Windows Server, Windows Hyper-V and RHEL systems
Experience with monitoring tools, centralized log capture, backup platforms (e.g., Data Domain)
Position Summary & Responsibilities
Position Summary:
The IT System Administrator is responsible for ensuring the stability, integrity, and efficient operation of the agency's server and infrastructure environment. This role includes patching, performance tuning, incident response, disaster recovery (DR) management, log monitoring, and server uptime.
Key Responsibilities:
· Manage and maintain physical and virtual servers (Windows and Linux)
· Apply security patches, OS updates, and firmware upgrades
· Maintain backup infrastructure and support disaster recovery readiness
· Monitor performance and ensure high system availability
· Support environmental monitoring systems (internal and rack-based)
· Support centralized log capture and monitoring systems (internal and rack-based)
· Collaborate with Helpdesk and Network teams on root cause analysis
---
Minimum Qualifications:
· 3+ years of system administration experience or
· Proficiency with VMware, Windows Server, Windows Hyper-V and RHEL systems
· Experience with monitoring tools, centralized log capture, backup platforms (e.g., Data Domain)
· Familiarity with patch management and DR planning
· Familiarity centralized logging software
Preferred Qualifications:
· Experience in a public-sector IT environment
· Scripting (e.g., PowerShell, Bash)
· Knowledge of compliance or ITSM frameworks
IT Support Analyst
Technical support specialist job in Kansas City, MO
We are seeking a skilled and detail-oriented IT Analyst to join our team. The IT Analyst will be responsible for supporting IT infrastructure, troubleshooting technical issues, and assisting in the implementation of IT solutions that enhance operational efficiency. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, excellent customer service skills, and the ability to work collaboratively with various teams.
Your Responsibilities:
* Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues.
* Assist in the deployment, configuration, and maintenance of IT systems, including workstations, network equipment, and mobile devices.
* Create, maintain and update IT documentation, SOP's, including asset inventories, network diagrams, and user guides.
* Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives.
* Support cloud-based applications and platforms, ensuring seamless integration and functionality.
* Manage user accounts, permissions, and access control across various IT systems.
* Assist in the development and enforcement of IT policies, procedures, and best practices.
* Provide training and guidance to employees on IT tools and cybersecurity awareness.
* Participate in IT audits, risk assessments, and compliance initiatives.
* Assist with new hire onboarding and IT orientation, ensuring smooth setup of IT resources and accounts.
Skills - Qualifications:
* Strong knowledge of Windows operating systems, Active Directory, and Office 365.
* Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN.
* Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection.
* Knowledge of cloud computing platforms such as Azure and SharePoint is an asset.
* Highly motivated with the ability to work independently.
* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
Education/Experience:
* Minimum of 2-4 years of experience in IT support, systems administration, or a similar role.
* Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation are a plus.
* Successfully managed small- to medium-sized projects for a minimum of two years.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $34 - $36 / hour
Disclaimer:
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Peer Support Specialist
Technical support specialist job in Shawnee, KS
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This position works with the clinical team to implement care coordination when requested, which may include Peer Support Specialist as well as other community-based services designed to stabilize the consumer's condition. They collaborate with Care Managers, providers, and community agencies and organizations to facilitate access to and transition between services. The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such as ER admissions or Inpatient psychiatric admissions.
Schedule: Monday through Friday between the hours of 8:00 am to 5:00 Central Standard time. A 40-hour work week, the schedule to be determined by hiring manager upon hire. This position is a field-based position with both a main office location and home-based office. You will have the flexibility to work from home when not in the field.
Location: Kansas City, MO and surrounding communities.
Local travel up to 75% and mileage is reimbursed at current government rate.
If you reside in Kansas City MO, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities.
Use his/her own Recovery LIVED experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumer's recovery
Experience working with consumers that have co-occurring Disorder, i.e., Mental Health and Substance Use Disorder
Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff
Establish and maintain strong collaborative relationships with existing Consumer and Family organizations, so members of those organizations become actively involved with Optum/Health Plan activities
Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation
Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and also use recovery and resiliency
As directed, serve as a designated member of Internal subcommittees
Participate in Optum and Health Plan Quality Review processes
Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities
As requested, provide support to consumer or family members in making needed appointments
Work with the Clinical Program Managers and the Clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition, including working with the consumer in the development of a WRAP plan and a Crisis plan
Be available to provide direct support to consumers being discharged from 24-hour care or to refer them to a support group
Assist and support consumers and family members with Grievance processes
Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services
Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support.
Respond to concerns and questions from consumers and families
Participate in Treatment planning with consumers and families who request that support
Work with community agencies along with and/or on behalf of consumers and families
Provide feedback about Treatment planning development based on their interactions with other consumers and families
Advocate on behalf of the consumers and families
Provide peer support to consumers and family members at critical points in their treatment process
Experience working with diverse populations in behavioral health settings, including expectant and new mothers.
Enter documentation of all interactions into the documentation platform
Serve as liaison between Optum, the Health Plan and those who use services
Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives
Extensive work experience within own function
Work is frequently completed without established procedures
Works independently
May act as a resource for others
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED or higher
1+ years of working experience in community resources
1+ years of experience with the Medicaid population
1+ years of experience in demonstrated understanding of the principles of recovery and resiliency and own lived experience
1+ years of computer proficiency experience with Microsoft Office (Word, Excel, and Outlook) and be able to access multiple web applications
Possess an active/current Certified Peer Recovery Specialist or Certified Peer Support Specialist) certification in the state of Missouri or be able to obtain their certification within 12 months of employment
Reside within a commutable distance to Kansas City, MO and surrounding communities in Missouri and reside within the state of Missouri
Ability to travel 75% of the time within 60 miles of territory assigned and reliable transportation, with a current and non-restricted state of Missouri Driver's License and State-required insurance
Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Preferred Qualifications:
Associate degree (or higher)
Ability to facilitate training events
Soft Skills:
Ability to work independently and as a team, and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyIT Support Specialist III
Technical support specialist job in Overland Park, KS
Full-time Description
At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades.
Join in on the Success
As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings.
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes!
Key Accountabilities:
Network / System Monitoring & Support
SD Escalation Support
Client Ticket Management / SLA Adherence
IMAC and B/F Support
Update ITGlue / Tooling
Job Summary: This role is important because it monitors the first line of notification of issues within client environments; provides clients with proactive services to prevent bigger issues by automating maintenance and patching. Creates and implements new automation services as issues arise and technology changes. Ensures the client is notified of issues in a timely manner.
Responsible for the functionality of software in the monitoring and triaging of alerts received from internal and external Clients. The role requires a comfort level of communicating professionally across different levels of both internal and client organizations. Serves as the escalation point for ITSS I/II level technicians.
What you bring to the position:
You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate.
You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations.
You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction.
You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor.
You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.
You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.”
You successfully fulfill the following essential duties and responsibilities:
You will use your COLLABORATIVE SKILLS to:
Multi-task various user issue's effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required.
Perform queue management for user tasks, alarms, alert tasks, incidents and troubleshoot and / or triage as necessary.
Troubleshoot, analyze and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues.
Work with key stakeholders to address gaps in licensing, software, and hardware when identified.
Support the company by completing other duties as assigned.
You will use your TECHNICAL SKILLS to:
Respond to software-generated alerts and troubleshoot recurring issues.
Create and manage reports and scripting for clients using the RMM tools.
Manage tickets based on priority and SLA.
Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below:
Auvik
Cisco
Citrix
Fortinet
HP
Microsoft
RMM
Veeam
VMWare
You will use your CUSTOMER SERVICE SKILLS to:
Communicate with customers about existing tickets and inform them of the plan to address them.
Deal with end users / management during times of pressure.
Inform customers about ISG service offerings that may help them in monitoring their environment.
Participate in an after-hours call rotation to support our customers.
As a successful employee, you will demonstrate the following professional skills as you carry out your position:
Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings.
Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information.
Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations.
Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values.
Organizational Support - Follow company policies and procedures and complete other duties as assigned.
Judgment - Include appropriate people in decision-making process.
Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well.
Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions.
Planning and Organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks.
Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.
Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events.
Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner.
Requirements
You will meet the following educational, licensing, certification, and work experience requirements:
High School Diploma or GED Required.
Bachelor's Degree in related field preferred.
A minimum of 5-7 Years similar or related experience.
Experience with Cisco Unified Communications and MS Teams Voice required.
Working knowledge of networking.
Working knowledge of systems administration.
Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure.
Demonstrated attention to detail with excellent organization and time management skills.
Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage.
You will follow the ISG Technology Core Values:
Humor & Fun
We believe it's important to take time outside of work to spend time with family and keep the wind in our sails.
We collaborate and value sharing our unique perspectives.
We're inclusive and create activities that align with people's interests and passions.
Resilience
We pride ourselves in meeting high-pressure challenges.
We never quit and demonstrate the ability to see daunting assignments through … successfully.
Lead by Example
We demonstrate courage in having crucial (and sometimes “tough”) conversations.
We are reliable and highly accountable in our use of systems and tools.
Continuous Improvement
We're creative thinkers who can adapt to evolving situations.
We're humbly confident, know our stuff, are willing to coach and be coached.
We're willing to make “healthy” self-sacrifices for the greater good.
“Team First” Initiative
We are pro-active and stay on top of training and certifications.
We willingly take on more responsibility if we see a need and can assist.
We view individual accountabilities as representing the whole team.
You are able to work in the following environmental and working conditions:
Prolonged periods of sitting at a desk and working on a computer and phone.
Work in a general office environment.
Travel to client and prospect locations with varying conditions.
You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
Data Analyst/Technical Support Specialist
Technical support specialist job in Kansas City, KS
Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities:
Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs.
Provide general helpdesk support to staff, troubleshooting hardware and software issues.
Manage and support Microsoft 365 applications, including user account management and troubleshooting.
Assist in the deployment and management of Microsoft Intune for mobile device management.
Collaborate with team members to identify and implement technology solutions that enhance productivity.
The qualified candidate must have expertise in one or more of the following:
SQL/Data analysis and reporting
Database cleaning, validation, and quality assurance techniques
Mobile Device Management/Microsoft Intune
Watchguard or similar firewalls
IAM (Identity and Access Management)
Documentation and Change Management
Candidate must also have the following general qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
COMPTIA or Microsoft/Azure Certifications are highly desirable.
Experience in a nonprofit or legal environment is preferred.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Strong communication skills, both verbal and written.
Friendly demeanor with a good sense of humor.
Salary $70,000 + DOE Benefits:
Medical Plans with PPO or HSA options
Dental Plan
Vision Plan
Life Insurance
Short-term and long-term disability
Accident Insurance
Critical Illness Insurance
Flexible Spending Accounts for medical and dependent care
Health Savings Accounts
Paid Time Off: Holidays, Personal, Sick and Vacation
Travel and parking reimbursement
401k and employer match.
Please visit ********************************************* to submit your application, resume and cover letter.
LAWMO is an Equal Opportunity Employer. Those applicants requiring accommodation to the interview/application process should contact Human Resources Department at *************.
Help desk NOC Control Tech I
Technical support specialist job in Overland Park, KS
NOC Central Technician I tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans. The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies. Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans. This is a multi-incumbent position that reports to a supervisor level position. Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications.
CANDIDATES SHOULD BE AVAILABLE TO WORK ANY SHIFT INCLUDING WEEKENDS AND HOLIDAYS IF NECESSARY.
Provide proactive and reactive network monitoring, troubleshooting, coordination and restoration of service affecting or potentially service affecting network events/issues. Provide trouble tracking, coordination, notification, escalation and documentation with direction and guidance from a more experienced network controller or a supervisor to resolve events/issues efficiently to minimize customer impact. The job is a 24 x 7 environment which will require shift work during holidays, weekends, and during non-business hours.
Proactively monitor alarm conditions on the network to identify and localize service disruptions and loss of redundancy situations.
Analyze symptoms for accurate isolation of customer and network problems with the assistance of more senior technicians.
Dispatch field resources or vendors to appropriate network site locations.
Effectively multi-task while maintaining composure in stressful and demanding work environment.
Exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations.
Learn and adhere to Command and Control, Our Ways of Working, and When Work Gets Done policies and practices.
Provide proactive efforts to reduce and eliminate service affecting outages.
Proactively work to reduce long duration open tickets.
* Candidate Must be willing and able to work any scheduled days/hours.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Support Specialist (Mid-shift)
Technical support specialist job in Lenexa, KS
Summary/Objective
The Support Technical Specialist I is a staff position that provides technical support assisting end-users with their day-to-day technical issues.
Shift details: Thursday-Monday 3pm-12pm
Responsibilities
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment.
Act as the initial contact for all end-users that need technical support.
Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate.
Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed.
Follow defined procedures and policies to resolve recurring issues.
Escalate or involve senior technicians on more sensitive or complex end-user problems.
Perform related work as required.
Competencies
Technical Capacity.
Problem Solving/Analysis.
Communication Proficiency.
Team Player.
Work Independently.
Time Management.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs.
Travel
Infrequent travel is expected for this position.
Qualifications
Required Education and Experience
Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware.
Basic understanding of principles and theories of network systems and management.
Basic understanding of Internet technologies and products.
At least one year of technical work experience or equivalent education.
Preferred Education and Experience
Two or more years of technical work experience.
One or more relevant technical certifications (e.g., A+, Network+ and Security+).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Auto-ApplyTechnical Support Analyst
Technical support specialist job in Overland Park, KS
The Technical Support Analyst is responsible for providing technical support to WellSky clients. The scope of this job includes the timely resolution of user issues by defining technical problems and working with engineering teams to test, validate, and resolve issues as appropriate through SQL.
This opening is with our Home Care Solutions Support team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
* Review, troubleshoot, and document escalated application technical issues.
* Assist engineering and quality assurance teams to identify, debug, test, and resolve client-facing application issues.
* Document Salesforce cases to accurately reflect complete investigation steps taken with resulting outcomes, next steps, and resolutions while including details of all client communications.
* Escalate and document unresolved issues as required and maintain ownership of issue through resolution.
* Ensure required response time and resolution times are met.
* Perform other job duties as assigned.
Required Qualifications:
* Bachelor's Degree or equivalent work experience
* At least 2-4 years relevant work experience
* SQL proficiency: Ability to identify database tables, write and execute queries, back up statements, and troubleshoot issues. Must be comfortable reading, modifying, and interpreting SQL code.
* API familiarity: Basic understanding of APIs, with the ability to work with existing integrations as they become increasingly central to the role.
Preferred Qualifications:
* Experience working with AI tools or a demonstrated willingness to learn and adapt to new AI technologies
* Familiarity with Salesforce (case management), Jira (defect tracking), and Confluence (documentation)
* Exposure to or knowledge of the pharmaceutical industry
Job Expectations:
* Must be able to work as part of an on-call rotation for after-hours support
* Willing to work additional or irregular hours as needed
* Must work in accordance with applicable security policies and procedures to safeguard company and client information
* Must be able to sit and view a computer screen for extended periods of time
#LI-Onsite
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
* Excellent medical, dental, and vision benefits
* Mental health benefits through TelaDoc
* Prescription drug coverage
* Generous paid time off, plus 13 paid holidays
* Paid parental leave
* 100% vested 401(K) retirement plans
* Educational assistance up to $2500 per year
desktop support
Technical support specialist job in Kansas City, MO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Hi ,
If you are interested please call back **************or share your best time to reach you
I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email..
ROLE :Desktop Support
LOCATION:KANSAS CITY, MO
Duration:1+ year
· Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
· Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
· Outlook PST files.
· Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.
· Travelling is required
Additional Information
For more information, Please contact
Shubham
************
Help Desk Technician
Technical support specialist job in Kansas City, KS
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Daily Responsibilities:
• Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner.
• Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction.
• Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system.
• Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs).
Qualifications
• 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree
• Microsoft Certified Windows 7, Configuring (70-680)
• Experience in a Call Center or Service Desk Environment- Required
• High School Diploma
Additional Information
Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you!
If you are interested, reach out to me at 407-434-0381.
The greatest compliment to our business is a referral.
If you know of someone looking for a new opportunity,
please pass along my contact information!
IT Data Intern (Engineering, Analytics and AI/ML)
Technical support specialist job in Kansas City, MO
About Us
American Century Investments is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.
Privately controlled and independent, we focus solely on investment management. But there's an unexpected side to us, too. We direct over 40% of our profits every year-more than $2 billion since 2000-to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute's breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer's. So, the better we do for our clients, the more we can do for everyone.
All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you're excited to learn more about us, we can't wait to learn more about you.
Role Summary
This Intern program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2025.
This onsite position will be based out of our Kansas City, Missouri office. This is a 10 Week Intern Program (June 1st - August 7th). Work schedule: 40 hours/week - Monday - Friday (8 am - 5 pm).
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.
3 Unique Data Team Experiences (Engineering, Analytics & AI/ML Tracks)
Are you passionate about data, technology, and solving real-world business challenges? Join our dynamic IT team for a summer internship where you'll gain hands-on experience working alongside data professionals who are driving innovation across the company.
As an intern on the data team, you'll have the opportunity to:
Collaborate on meaningful projects that impact business decisions.
Explore cutting-edge technologies including Data Analytics, Data Engineering, Cloud Platforms, Artificial Intelligence (AI), and Machine Learning (ML).
Learn how data is managed, transformed, and used to create value across different business areas.
Our IT organization supports every part of the business-from Investment Management and Sales to Client Services and Corporate Functions. We use a mix of cloud-based and on-premise solutions, custom-built applications, and industry-leading software to deliver powerful insights and tools.
What You Bring to the Team (Required)
You are currently a junior in an undergraduate program or in your master's program pursuing a degree in Information Technology, Computer Science, Data Analytics, or a related major or focus of study. Expected Graduation date between December 2026 and May 2027.
Effective analytical, communication and problem-solving skills, attention to detail and accuracy.
Hands on experience using Python, SQL, Data Analytics, Cloud (AWS or Azure), AI/ML, Data Engineering and Data Science.
Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven.
What We Offer
Competitive pay and 401k eligibility for employee contributions.
Mentor Program - during your time with us you will be assigned a dedicated mentor to provide career coaching and mentoring.
Access to our Business Resource Groups (Emerging Professionals, Pride, Mosaic, Green Team, and others).
A robust social and philanthropic calendar of events hosted just for Interns!
Additional Requirements
Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_*******************************. All requests for accommodation will be addressed as confidentially as practicable.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
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©2019 American Century Proprietary Holdings, Inc. All rights reserved.
Auto-ApplyProduction Support Technician (3pm - 11pm)
Technical support specialist job in Olathe, KS
The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant.
Essential Functions:
* Assisting with jobs at press:
* Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower.
* Install/Remove pre mounted plates in press.
* Install/Remove dies and other tooling in press.
* Assist in maintaining supply levels:
* Notify warehouse when stock is needed at press and when materials need to be returned to warehouse.
* Notify ink technician when inks are needed at press and to be returned to ink department.
* Maintain all consumable supplies at press.
* Assist in maintaining the cleanliness of the facility by:
* Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses.
* Returning stock and tools to designate return areas.
* Empty all trash receptacles.
* Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed.
Skills and Experience Required:
* Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box.
* Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills.
* Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company.
* Individual must be able to interact effectively with supervisors and peers.
* Individual must be able to perform general physical activities:
* Handling and moving objects
* Apply cleaning solvents
* Clean or wax floors
* Clean rooms or work areas
* Use portable hand spray equipment
* Participation and support of 5S initiatives and activities.
* High school diploma / GED / or equivalent.
* Individual should possess basic math and computer skills.
* English language required.
Physical and Other Requirements:
This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.
Campus Intern - IT Assets
Technical support specialist job in Kansas City, MO
Best People + Right Culture. These are the driving forces behind JE Dunn's success.
By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.
Role Summary
Under close and direct supervision, provide basic, routine support for one or more construction or administration-related functions including but not limited to project management, estimating, safety, accounting, etc., to support Company policies and objectives and which provide meaningful real-world, hands-on experience to complement on-going college-level classroom education.
Key Role Responsibilities - Core
Campus Interns will have the opportunity to:
Work with the project team to monitor crew size, self-perform hours, materials, quantity and equipment.
Provide progress updates and reports
Conduct job site observations with project leadership
Support the close out of projects, including the punchlist, operations and maintenance manuals, as-built drawings, etc.
Support vendor/trade partner pricing/bid solicitation and coordination
Participate in all aspects of the project-specific safety plan and culture
Work collaboratively and create relationships with project team members, trade partners, vendors and clients
Perform other duties as required by supervisor
Key Role Responsibilities - Additional Core
N/A
Knowledge, Skills & Abilities
Able to be flexible
High energy
Leadership potential
Strong work ethic
Excellent written and verbal communication skills
Works well under pressure and in deadline situations
Education
Enrollment in accredited Bachelors Degree program or higher, and coursework in the area(s) related to the internship opportunity
Experience
N/A
Working Environment Benefits Information
The benefits package aligned to this position is Intern. Please click the link below for more details.
Click here for benefits details.
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.
JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to
accommodations@jedunn.com
JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.
Technical Support Team Lead
Technical support specialist job in Leavenworth, KS
Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon contract award.
How Role Will Make an Impact:
* Acts as the overall communications architect and network team manager for the MTC.
* Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events.
* Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required.
* Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations.
* Designs and establishes network architecture, coordinates network plans, configures network.
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance.
* Bachelor's degree
* IAT II Certification
* A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity.
* A minimum of 3 years of experience in MCIS integration at Brigade or higher level.
* Expert in integrating training environments.
* Extensive experience planning architectures.
What Sets you apart:
* Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified
Why You'll Love this Job:
* Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
* You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
* Daily opportunities to develop new skills
* Team environment
What We Can Offer You:
* Compensation
* Health & Wellbeing
* We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
* Personal & Professional Development
* We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
* Diversity, Inclusion & Belonging
* We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
* Benefits
* Healthcare (medical, dental, vision, prescription drugs)
* Pet Insurance
* 401(k) savings plan
* Paid Time Off (PTO)
* Holiday pay opportunities
* Basic life insurance
* AD&D insurance
* Company-paid Short-Term and Long-Term Disability
* Employee Assistance Program
* Tuition Support Options
* Identity Theft Program
Intern, IT
Technical support specialist job in Overland Park, KS
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. Join our IT team as a 2026 summer intern, where you'll gain hands-on experience supporting technology operations and end-user services across a global organization. This internship is ideal for students pursuing degrees in Information Technology, Computer Science, AI, Cybersecurity, or related fields who are interested in learning how IT drives business continuity and efficiency in a corporate environment.
Collaborate on cutting-edge AI and automation initiatives that drive innovation across global systems, including real-world applications in predictive analytics, intelligent workflows, and smart infrastructure.
Help design and optimize data architectures to support scalable data ingestion, transformation, and machine learning pipelines-leveraging the latest cloud-native tools and open-source frameworks.
Support IT projects and upgrades, including testing new applications, rolling out updates, and documenting processes.
Participate in cybersecurity related initiatives by monitoring alerts, applying security patches, and supporting compliance with IT policies.
Collaborate with IT team members and business users to improve processes, enhance efficiency, and ensure smooth day-to-day technology operations.
This internship provides the opportunity to gain real-world IT experience, strengthen processes and troubleshooting skills, and learn how technology supports business operations in a professional setting. If you are a proactive problem-solver with strong attention to detail and a passion for technology, we encourage you to apply.
What we are looking for (Required/Ideal Experience, Skills, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience & Skills
Proficiency in Microsoft O365 - Word, Excel, PowerPoint, and Outlook
Familiar with basic AI concepts and familiarity with basic AI tools
Strong organizational skills with the ability to multitask and manage multiple priorities
Effective verbal and written communication skills.
Ideal Experience & Skills
Familiarity with computer operating systems and connectivity
Exposure to user experience, Open Source and applications' fundamentals (user interface, integrations, data structure, etc.)
Interest in or exposure to cybersecurity practices (password policies, MFA, phishing awareness)
Experience in customer service, office administration, or student leadership roles
Education & Certifications
Currently pursuing a degree in Information Technology, Computer Science, AI, Cyber Security, Information Systems, or related field
Cumulative college GPA of 3.0 or higher.
High school diploma or GED required.
Travel & Working Environment
Hybrid schedule
The position may require working occasionally outside normal work hours.
Occasional lifting up to 50 pounds.
Keyboarding/typing.
Ability to read effectively from a computer screen and/or a paper copy.
Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment.
Ability to communicate effectively verbally.
Our intern and co-op positions are paid, and we offer housing stipends for students who are not local to the Kansas City area.
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
NETWORK SUPPORT TECHNICIAN
Technical support specialist job in Kansas City, MO
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department: Information Technology
Grade: 170
Salary: $22.29/hour
Job Duties:
Responsible for responding to requests for assistance by computer users, which are channeled through the IT Service Center, which includes hardware and software installations, modifications, troubleshooting and problem resolutions of the components.
Responsible for working directly with end users, providing excellent customer service skills and timely resolution of tasks assigned.
Installs and configures desktop applications, client and operating system software and software upgrades on personal computers.
Responsible for providing proper telephone etiquette,
Minimum Qualifications:
Must have a High School Diploma or its equivalent.
Three years of related work experience.
Must hold a CompTIA: A+ Certification
Must possess/maintain a valid Missouri Driver's license and provide his/her own transportation.
Must submit to/pass pre-employment drug screen/background check.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-Apply