Telecommunicator vs emergency communications officer

The differences between telecommunicators and emergency communications officers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency communications officer has an average salary of $39,422, which is higher than the $39,327 average annual salary of a telecommunicator.

The top three skills for a telecommunicator include computer aided dispatch, CAD and EMS. The most important skills for an emergency communications officer are patrol, computer aided dispatch, and emergency situations.

Telecommunicator vs emergency communications officer overview

	Telecommunicator	Emergency Communications Officer
Yearly salary	$39,327	$39,422
Hourly rate	$18.91	$18.95
Growth rate	4%	4%
Number of jobs	4,083	93,158
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 46%
Average age	39	39
Years of experience	-	-

Telecommunicator vs emergency communications officer salary

Telecommunicators and emergency communications officers have different pay scales, as shown below.

	Telecommunicator	Emergency Communications Officer
Average salary	$39,327	$39,422
Salary range	Between $28,000 And $53,000	Between $28,000 And $53,000
Highest paying City	Stockton, CA	Bloomington, IL
Highest paying state	California	Oregon
Best paying company	City of Detroit	City of Austin
Best paying industry	Government	Government

Differences between telecommunicator and emergency communications officer education

There are a few differences between a telecommunicator and an emergency communications officer in terms of educational background:

	Telecommunicator	Emergency Communications Officer
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 46%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

Telecommunicator vs emergency communications officer demographics

Here are the differences between telecommunicators' and emergency communications officers' demographics:

	Telecommunicator	Emergency Communications Officer
Average age	39	39
Gender ratio	Male, 29.0% Female, 71.0%	Male, 43.1% Female, 56.9%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between telecommunicator and emergency communications officer duties and responsibilities

Telecommunicator example responsibilities.

Help organize telecommunication PSAP and back-up PSAP weekly.
Use NCIC and FCIC and provide accurate information for search.
Provide CPR instructions over the phone until emergency personnel arrive at location.
Monitor radio communications at the same time and update cad throughout emergency.
Monitor activities of officers on patrol and makes radio contact to ensure safety.
Maintain licenses to NCIC, FCIC, NLETS and other law enforcement information network.

Emergency communications officer example responsibilities.

Dispatch all patrol units to calls for service.
Monitor Fire/EMS calls of adjacent jurisdictions.
Maintain composure and compassion while handling emergency and non-emergency calls from a diverse community
Retrieve sensitive information such as, DMV files and background histories.
Insert foley catheter or straight cath a patient as directed.
Receive training regarding updates and changes of policies, procedure and regulations to CJIS.

Telecommunicator vs emergency communications officer skills

Common telecommunicator skills

Computer Aided Dispatch, 14%
CAD, 7%
EMS, 6%
NCIC, 6%
Patrol, 4%
Dispatch System, 4%

Common emergency communications officer skills

Patrol, 20%
Computer Aided Dispatch, 10%
Emergency Situations, 7%
CPR, 6%
CAD, 6%
EMS, 6%

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Telecommunicator vs Emergency Communications Officer

Updated January 8, 2025

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