Telecommunicator vs emergency operator

The differences between telecommunicators and emergency operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telecommunicator has an average salary of $39,327, which is higher than the $38,458 average annual salary of an emergency operator.

The top three skills for a telecommunicator include computer aided dispatch, CAD and EMS. The most important skills for an emergency operator are emergency situations, emergency operations, and emergency services.

Telecommunicator vs emergency operator overview

	Telecommunicator	Emergency Operator
Yearly salary	$39,327	$38,458
Hourly rate	$18.91	$18.49
Growth rate	4%	4%
Number of jobs	4,083	52,229
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 42%
Average age	39	39
Years of experience	-	-

Telecommunicator vs emergency operator salary

Telecommunicators and emergency operators have different pay scales, as shown below.

	Telecommunicator	Emergency Operator
Average salary	$39,327	$38,458
Salary range	Between $28,000 And $53,000	Between $26,000 And $56,000
Highest paying City	Stockton, CA	-
Highest paying state	California	-
Best paying company	City of Detroit	-
Best paying industry	Government	-

Differences between telecommunicator and emergency operator education

There are a few differences between a telecommunicator and an emergency operator in terms of educational background:

	Telecommunicator	Emergency Operator
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 42%
Most common major	Criminal Justice	Business
Most common college	-	-

Telecommunicator vs emergency operator demographics

Here are the differences between telecommunicators' and emergency operators' demographics:

	Telecommunicator	Emergency Operator
Average age	39	39
Gender ratio	Male, 29.0% Female, 71.0%	Male, 41.1% Female, 58.9%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between telecommunicator and emergency operator duties and responsibilities

Telecommunicator example responsibilities.

Help organize telecommunication PSAP and back-up PSAP weekly.
Use NCIC and FCIC and provide accurate information for search.
Provide CPR instructions over the phone until emergency personnel arrive at location.
Monitor radio communications at the same time and update cad throughout emergency.
Monitor activities of officers on patrol and makes radio contact to ensure safety.
Maintain licenses to NCIC, FCIC, NLETS and other law enforcement information network.

Emergency operator example responsibilities.

Manage busy company switchboard, operating PBX or private branch exchange systems to facilitate connections.
Utilize CCTV system to monitor and record activity in and around the facility.
Answer emergency calls/dispatch police fire and sheriff, enter and cancel stolen property and vehicles, run criminal history
Certify by APCO as a nationally recognize emergency dispatcher.

Telecommunicator vs emergency operator skills

Common telecommunicator skills

Computer Aided Dispatch, 14%
CAD, 7%
EMS, 6%
NCIC, 6%
Patrol, 4%
Dispatch System, 4%

Common emergency operator skills

Emergency Situations, 23%
Emergency Operations, 19%
Emergency Services, 11%
EMS, 8%
Computer Aided Dispatch, 7%
Emergency Response, 6%