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Telecommunicator vs emergency telecommunications dispatcher

The differences between telecommunicators and emergency telecommunications dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telecommunicator has an average salary of $39,327, which is higher than the $38,561 average annual salary of an emergency telecommunications dispatcher.

The top three skills for a telecommunicator include computer aided dispatch, CAD and EMS. The most important skills for an emergency telecommunications dispatcher are EMS, computer aided dispatch, and CPR.

Telecommunicator vs emergency telecommunications dispatcher overview

TelecommunicatorEmergency Telecommunications Dispatcher
Yearly salary$39,327$38,561
Hourly rate$18.91$18.54
Growth rate4%4%
Number of jobs4,08327,658
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 38%
Average age3939
Years of experience--

Telecommunicator vs emergency telecommunications dispatcher salary

Telecommunicators and emergency telecommunications dispatchers have different pay scales, as shown below.

TelecommunicatorEmergency Telecommunications Dispatcher
Average salary$39,327$38,561
Salary rangeBetween $28,000 And $53,000Between $28,000 And $51,000
Highest paying CityStockton, CA-
Highest paying stateCalifornia-
Best paying companyCity of Detroit-
Best paying industryGovernment-

Differences between telecommunicator and emergency telecommunications dispatcher education

There are a few differences between a telecommunicator and an emergency telecommunications dispatcher in terms of educational background:

TelecommunicatorEmergency Telecommunications Dispatcher
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 38%
Most common majorCriminal JusticeCriminal Justice
Most common college--

Telecommunicator vs emergency telecommunications dispatcher demographics

Here are the differences between telecommunicators' and emergency telecommunications dispatchers' demographics:

TelecommunicatorEmergency Telecommunications Dispatcher
Average age3939
Gender ratioMale, 29.0% Female, 71.0%Male, 27.9% Female, 72.1%
Race ratioBlack or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage17%17%

Differences between telecommunicator and emergency telecommunications dispatcher duties and responsibilities

Telecommunicator example responsibilities.

  • Help organize telecommunication PSAP and back-up PSAP weekly.
  • Use NCIC and FCIC and provide accurate information for search.
  • Provide CPR instructions over the phone until emergency personnel arrive at location.
  • Monitor radio communications at the same time and update cad throughout emergency.
  • Monitor activities of officers on patrol and makes radio contact to ensure safety.
  • Maintain licenses to NCIC, FCIC, NLETS and other law enforcement information network.
    • Show more

Emergency telecommunications dispatcher example responsibilities.

  • Perform EMD protocols for injure subscribers.
  • Provide assistance in accordance with state mandates of EMD.
  • Provide medical instruction to those on the scene of the emergency until the EMT's arrive.
  • Display patience, caring, and understanding until police, fire, or ems arrive on the scene.
  • Help the caller stay calm if need and give verbal directions such as CPR, gunshot victim, seizures, etc.
  • Operate NC DCI system within DCI and agency protocols, disseminate information to appropriate officers, and effect entries into NCIC.
    • Show more

Telecommunicator vs emergency telecommunications dispatcher skills

Common telecommunicator skills
  • Computer Aided Dispatch, 14%
  • CAD, 7%
  • EMS, 6%
  • NCIC, 6%
  • Patrol, 4%
  • Dispatch System, 4%
Common emergency telecommunications dispatcher skills
  • EMS, 13%
  • Computer Aided Dispatch, 11%
  • CPR, 9%
  • Public Safety Agencies, 7%
  • CAD, 6%
  • NCIC, 5%

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Updated January 8, 2025

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