Ticket agent vs baggage agent

The differences between ticket agents and baggage agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a baggage agent has an average salary of $30,906, which is higher than the $28,940 average annual salary of a ticket agent.

The top three skills for a ticket agent include reservations, cash handling and ticket sales. The most important skills for a baggage agent are customer service, passenger luggage, and unload luggage.

Ticket agent vs baggage agent overview

	Ticket Agent	Baggage Agent
Yearly salary	$28,940	$30,906
Hourly rate	$13.91	$14.86
Growth rate	-	-
Number of jobs	28,958	25,880
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	High School Diploma, 33%
Average age	45	45
Years of experience	-	-

Ticket agent vs baggage agent salary

Ticket agents and baggage agents have different pay scales, as shown below.

	Ticket Agent	Baggage Agent
Average salary	$28,940	$30,906
Salary range	Between $21,000 And $39,000	Between $24,000 And $39,000
Highest paying City	Saint Paul, MN	-
Highest paying state	Minnesota	-
Best paying company	AEG	-
Best paying industry	Hospitality	-

Differences between ticket agent and baggage agent education

There are a few differences between a ticket agent and a baggage agent in terms of educational background:

	Ticket Agent	Baggage Agent
Most common degree	Bachelor's Degree, 35%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Ticket agent vs baggage agent demographics

Here are the differences between ticket agents' and baggage agents' demographics:

	Ticket Agent	Baggage Agent
Average age	45	45
Gender ratio	Male, 32.2% Female, 67.8%	Male, 68.8% Female, 31.2%
Race ratio	Black or African American, 7.9% Unknown, 6.0% Hispanic or Latino, 24.2% Asian, 6.9% White, 53.8% American Indian and Alaska Native, 1.2%	Black or African American, 9.2% Unknown, 6.3% Hispanic or Latino, 24.4% Asian, 6.6% White, 52.2% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between ticket agent and baggage agent duties and responsibilities

Ticket agent example responsibilities.

Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
Provide excellent customer service as outdoor ticket agent for group reservations; approach and encourage prospective customers to purchase tickets.
Sell tickets and also following quotas and upselling as well
Perform FOD walks in the ramp area between flights.
Work with TSA, enforce the rules and regulation of the company and FAA.
Learned and follow TSA as well as FAA regulation as part of every day activities.

Baggage agent example responsibilities.

Used detail orient skills in customer interaction, booking and ticketing reservations and rerouting passengers using SABRE reservations system.
Retrieve and unload luggage from airplanes and provide customer assistance for commuters.

Ticket agent vs baggage agent skills

Common ticket agent skills

Reservations, 25%
Cash Handling, 18%
Ticket Sales, 16%
Direct Passengers, 8%
Computer System, 7%
Customer Service, 4%

Common baggage agent skills

Customer Service, 43%
Passenger Luggage, 19%
Unload Luggage, 19%
Safety Procedures, 5%
Computer System, 5%
Ground Support Equipment, 4%