Ticket agent vs reservation clerk

The differences between ticket agents and reservation clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a ticket agent has an average salary of $28,940, which is higher than the $27,143 average annual salary of a reservation clerk.

The top three skills for a ticket agent include reservations, cash handling and ticket sales. The most important skills for a reservation clerk are reservations, customer service, and reservation system.

Ticket agent vs reservation clerk overview

	Ticket Agent	Reservation Clerk
Yearly salary	$28,940	$27,143
Hourly rate	$13.91	$13.05
Growth rate	-	-
Number of jobs	28,958	69,218
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 37%
Average age	45	45
Years of experience	-	-

Ticket agent vs reservation clerk salary

Ticket agents and reservation clerks have different pay scales, as shown below.

	Ticket Agent	Reservation Clerk
Average salary	$28,940	$27,143
Salary range	Between $21,000 And $39,000	Between $20,000 And $35,000
Highest paying City	Saint Paul, MN	-
Highest paying state	Minnesota	-
Best paying company	AEG	-
Best paying industry	Hospitality	-

Differences between ticket agent and reservation clerk education

There are a few differences between a ticket agent and a reservation clerk in terms of educational background:

	Ticket Agent	Reservation Clerk
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Ticket agent vs reservation clerk demographics

Here are the differences between ticket agents' and reservation clerks' demographics:

	Ticket Agent	Reservation Clerk
Average age	45	45
Gender ratio	Male, 32.2% Female, 67.8%	Male, 18.6% Female, 81.4%
Race ratio	Black or African American, 7.9% Unknown, 6.0% Hispanic or Latino, 24.2% Asian, 6.9% White, 53.8% American Indian and Alaska Native, 1.2%	Black or African American, 8.0% Unknown, 6.0% Hispanic or Latino, 22.2% Asian, 7.4% White, 55.3% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between ticket agent and reservation clerk duties and responsibilities

Ticket agent example responsibilities.

Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
Provide excellent customer service as outdoor ticket agent for group reservations; approach and encourage prospective customers to purchase tickets.
Sell tickets and also following quotas and upselling as well
Perform FOD walks in the ramp area between flights.
Work with TSA, enforce the rules and regulation of the company and FAA.
Learned and follow TSA as well as FAA regulation as part of every day activities.

Reservation clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Accommodate individual/group/ VIP's booking as per the arrival list and departure.
Schedule all meeting event space and conference room usages for VIP and groups.
Maintain computerized inventories of available passenger suites and provide information regarding reservations and available suites.
Establish reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.

Ticket agent vs reservation clerk skills

Common ticket agent skills

Reservations, 25%
Cash Handling, 18%
Ticket Sales, 16%
Direct Passengers, 8%
Computer System, 7%
Customer Service, 4%

Common reservation clerk skills

Reservations, 52%
Customer Service, 5%
Reservation System, 4%
Front Desk, 3%
Sales Techniques, 3%
Data Entry, 3%