Post job

Ticket agent vs transportation clerk

The differences between ticket agents and transportation clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a ticket agent has an average salary of $28,940, which is higher than the $27,742 average annual salary of a transportation clerk.

The top three skills for a ticket agent include reservations, cash handling and ticket sales. The most important skills for a transportation clerk are data entry, patients, and phone calls.

Ticket agent vs transportation clerk overview

Ticket AgentTransportation Clerk
Yearly salary$28,940$27,742
Hourly rate$13.91$13.34
Growth rate--
Number of jobs28,95874,250
Job satisfaction--
Most common degreeBachelor's Degree, 35%High School Diploma, 32%
Average age4545
Years of experience--

What does a ticket agent do?

Ticket agents are responsible for making and confirming travel arrangements for passengers. They are employed by railroads, airlines, bus companies, and cruise lines. Their day-to-day duties typically include selling tickets in terminals, planning routes using computers and manuals, and calculating ticket costs. In addition, they are responsible for answering customer inquiries and determining seating availability. Other duties may include directing passengers to assigned places for boarding, announcing arrivals and departures, and checking the baggage of passengers.

What does a transportation clerk do?

As a Transportation Clerk, your job is to assess the contents of freight goods and their associated documents. You will be required to check the consignment and the designation details of all containers, passengers, and articles. It is also the responsibility of the Transport Clerk to make bookings for transportation and make freight and other arrangements. You may be required to be in charge of identifying the right routes, transportation means, and developing the right schedule.

Ticket agent vs transportation clerk salary

Ticket agents and transportation clerks have different pay scales, as shown below.

Ticket AgentTransportation Clerk
Average salary$28,940$27,742
Salary rangeBetween $21,000 And $39,000Between $19,000 And $40,000
Highest paying CitySaint Paul, MNEverett, WA
Highest paying stateMinnesotaNew Jersey
Best paying companyAEGErie 2-Chautauqua-Cattaraugus BOCES
Best paying industryHospitalityTransportation

Differences between ticket agent and transportation clerk education

There are a few differences between a ticket agent and a transportation clerk in terms of educational background:

Ticket AgentTransportation Clerk
Most common degreeBachelor's Degree, 35%High School Diploma, 32%
Most common majorBusinessBusiness
Most common college--

Ticket agent vs transportation clerk demographics

Here are the differences between ticket agents' and transportation clerks' demographics:

Ticket AgentTransportation Clerk
Average age4545
Gender ratioMale, 32.2% Female, 67.8%Male, 24.2% Female, 75.8%
Race ratioBlack or African American, 7.9% Unknown, 6.0% Hispanic or Latino, 24.2% Asian, 6.9% White, 53.8% American Indian and Alaska Native, 1.2%Black or African American, 9.0% Unknown, 5.4% Hispanic or Latino, 22.4% Asian, 6.2% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage12%12%

Differences between ticket agent and transportation clerk duties and responsibilities

Ticket agent example responsibilities.

  • Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
  • Provide excellent customer service as outdoor ticket agent for group reservations; approach and encourage prospective customers to purchase tickets.
  • Sell tickets and also following quotas and upselling as well
  • Perform FOD walks in the ramp area between flights.
  • Work with TSA, enforce the rules and regulation of the company and FAA.
  • Learned and follow TSA as well as FAA regulation as part of every day activities.
  • Show more

Transportation clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Apply knowledge of AS400, WMS, and RF systems in maintaining customer orders.
  • Process BOL's for inbound and outbound loads.
  • Scan and index BOL's into system for Canadian stores.
  • Create transportation charges for any new pickups and set them up in the AS400.
  • Process daily export shipments via parcel, LTL, and air freight to freight forwarders and direct to overseas customers.
  • Show more

Ticket agent vs transportation clerk skills

Common ticket agent skills
  • Reservations, 25%
  • Cash Handling, 18%
  • Ticket Sales, 16%
  • Direct Passengers, 8%
  • Computer System, 7%
  • Customer Service, 4%
Common transportation clerk skills
  • Data Entry, 25%
  • Patients, 10%
  • Phone Calls, 6%
  • Driver Logs, 5%
  • CDL, 5%
  • Computer System, 5%

Browse office and administrative jobs