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Traffic administrator vs customer service, shipping and receiving

The differences between traffic administrators and customer services, shipping and receiving can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a traffic administrator and a customer service, shipping and receiving. Additionally, a traffic administrator has an average salary of $47,265, which is higher than the $31,926 average annual salary of a customer service, shipping and receiving.

The top three skills for a traffic administrator include international shipments, forwarders and DOT. The most important skills for a customer service, shipping and receiving are customer service, shipping receiving, and customer orders.

Traffic administrator vs customer service, shipping and receiving overview

Traffic AdministratorCustomer Service, Shipping And Receiving
Yearly salary$47,265$31,926
Hourly rate$22.72$15.35
Growth rate-3%-3%
Number of jobs51,74749,610
Job satisfaction--
Most common degreeBachelor's Degree, 57%High School Diploma, 39%
Average age4343
Years of experience1212

Traffic administrator vs customer service, shipping and receiving salary

Traffic administrators and customer services, shipping and receiving have different pay scales, as shown below.

Traffic AdministratorCustomer Service, Shipping And Receiving
Average salary$47,265$31,926
Salary rangeBetween $30,000 And $73,000Between $25,000 And $40,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between traffic administrator and customer service, shipping and receiving education

There are a few differences between a traffic administrator and a customer service, shipping and receiving in terms of educational background:

Traffic AdministratorCustomer Service, Shipping And Receiving
Most common degreeBachelor's Degree, 57%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Traffic administrator vs customer service, shipping and receiving demographics

Here are the differences between traffic administrators' and customer services, shipping and receiving' demographics:

Traffic AdministratorCustomer Service, Shipping And Receiving
Average age4343
Gender ratioMale, 41.2% Female, 58.8%Male, 53.0% Female, 47.0%
Race ratioBlack or African American, 9.2% Unknown, 4.3% Hispanic or Latino, 24.5% Asian, 6.5% White, 54.6% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 4.2% Hispanic or Latino, 21.8% Asian, 7.3% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between traffic administrator and customer service, shipping and receiving duties and responsibilities

Traffic administrator example responsibilities.

  • Develop and manage SharePoint site for streamlining internal team communications.
  • Arrange domestic outbound shipments with small package carriers, LTL and FTL truck carriers, air carriers, and railroads.
  • Communicate extensively with freight forwarders, export carriers, and local carriers to coordinate export shipments.
  • Establish and maintain key supplier relationships (carriers and freight forwarders), resulting in minimize cost and transit time.
  • Expedite inbound/outbound freight shipments by completing domestic and Canadian LTL and parcel shipment documentation.
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
  • Show more

Customer service, shipping and receiving example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Receive in merchandise using RF unit.
  • Start learning how to use Quickbooks.
  • Process orders through WMS using RF scanner.
  • Receive and ship both small and LTL shipments.
  • Receive and organize UPS/FedEx and USPS packages for pickup by customers.
  • Show more

Traffic administrator vs customer service, shipping and receiving skills

Common traffic administrator skills
  • International Shipments, 16%
  • Forwarders, 12%
  • DOT, 10%
  • Transportation Methods, 9%
  • Freight Bills, 7%
  • LTL, 7%
Common customer service, shipping and receiving skills
  • Customer Service, 36%
  • Shipping Receiving, 8%
  • Customer Orders, 6%
  • Inventory Control, 5%
  • Purchase Orders, 5%
  • Pallet Jack, 3%

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