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URBN jobs in Natick, MA - 87 jobs

  • Anthropologie Department Manager - Service & Styling

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Natick, MA

    The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment. This can include the development of others, collaborating with key partners, and supporting store operations and visual needs. Role Responsibilities Customer Experience * Leads by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals * Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele * Provides the tools needed for associates to deliver an elevated shopping experience through cultivating connections, creating an individualized service and styling experience * Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Leadership + Team Management * Oversees the training, development, and accountability of the CEM program, creating a culture that prioritizes service and sales * Drives the styling program by empowering styling team members to cultivate relationships, generate new business, and mentor associates * Supports the Store Manager in identifying and onboarding external talent to add different perspectives and experience to the team; invests in internal employee engagement to retain a diverse team and fuel internal growth * Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities Visual + Business Operations * Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels * Takes an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts * Supports product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; oversees the omni process to ensure fill rates are maintained and the brand standard for omni organization is followed Communication + Relationships * Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives * Facilitates the sharing of product knowledge, current trends, brand messaging, and store priorities through daily touchpoints with the team * Sets individual sales goals and selling expectations to cultivate a collaborative selling environment * Provides insights related to the customer and staff experience and communicates feedback to the Store Manager Role Qualifications * Anthro brand fan * 2+ years of retail leadership experience * Strong merchant skills and a history of delivering financial results * Proven record of developing great talent * Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range Starting from USD $25.07/Hr.
    $25.1 hourly Auto-Apply 2d ago
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  • Event Sales Manager | Terrain Events | Wayland

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Wayland, MA

    Love what you sell. Are you a highly organized, client-focused professional with a passion for hospitality and world-class event spaces? Do you thrive in a dynamic environment and want to be the driving force behind an opening team that is paving the way for brand growth? Terrain Events is expanding, opening our fifth venue location just outside of Boston. We are seeking a sales manager who can weave the terrain story into every tour, contract, and conversation. This is a role for a personable leader who balances high-level sales strategy with the thoughtful, bespoke service our clients expect from the URBN family of brands. If you are goal-oriented, possess exemplary communication skills, and are looking for a seat at the table during an exciting period of expansion, we invite you to apply! Role Responsibilities Uphold the service standards of Menus & Venues and Terrain Events to provide friendly and responsive service to create an exceptional experience for all our clients at venue. Work hand in hand with the Associate Sales Director of Events, and leadership to continually push sales to reach monthly goals. * Manage Event Inquiries: Monitor event platforms and general inboxes to ensure prompt response to event inquiries, maintaining a high level of customer service. Creates detail-oriented contracts for all events including weddings, social, and corporate events. * Client Engagement: Conduct venue tours with prospective clients, calendar management, demand, and which includes some weekends and evenings. * Sales Strategy: Organize and follow a sales strategy to effectively reach and exceed sales targets and budget. Candidate has a strong ability to close the sale and speak thoughtfully on our product, story, and team. Communicates monthly, quarterly, and yearly sales goals and articulates plans of action to exceed budgets. * Business Growth: Identify opportunities for improvements and business growth within the venue, contributing to strategic planning and implementation. Fosters a community connection by seeking out new partnerships, contacts, and companies that would benefit from our services. * Customer Relationships: Build and maintain strong customer relationships before and after transitioning to the Operations Team, fostering positive connections during all interactions of the sale. * Collaboration: Work closely with all management teams including the culinary and operations team to understand the benefits and limitations of the venue, maximizes sales throughout all seasons with support and team collaboration with timely correspondence. * Client Communication: Provide clear and prompt communication with guests throughout the sales experience, ensuring satisfaction and clarity. Creates detail-oriented contracts and utilizes other materials to support in the pipeline of the sale. * Lead Conversion: Strategizes independently and with other sales managers on how to turn leads into tours using effective communication, follow-ups, and other initiatives to close the sale successfully. Role Qualifications * Proven experience in sales, preferably in the event or hospitality industry. * Strong organizational skills and attention to detail, excellent communication, and interpersonal skills. * Personable and professional demeanor * Ability to work collaboratively in a team environment and independently manage tasks. * Proficiency in CRM software and event management platforms. The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ********************************** EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
    $32k-49k yearly est. Auto-Apply 3d ago
  • Campus Bookstore Operations Manager

    Barnes & Noble Education, Inc. 4.5company rating

    Boston, MA job

    A major retail company is seeking a Retail Department Manager at their Boston campus bookstore. The ideal candidate will oversee store operations, ensuring exceptional customer service and proper merchandising. Responsibilities include managing daily operations, supporting staff, and maintaining a pleasant sales environment. Candidates should have at least 2 years of retail management experience and excellent interpersonal skills. The position offers a pay range of $19.00 - $23.75 per hour, requiring full-time availability. #J-18808-Ljbffr
    $19-23.8 hourly 1d ago
  • Quincy College Bookstore Cashier TEMP

    Barnes & Noble Education, Inc. 4.5company rating

    Quincy, MA job

    Introduction Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education. Overview You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. Perks * Flexible Scheduling * Sick time accrual from date of hire * Generous employee discount - including course materials & textbooks * Management Development Program Opportunities * The opportunity to add valuable, transferrable experience and skills to your resume Responsibilities Expectations: * Assist with processing sales transactions involving cash, credit, or financial aid payments. * Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit. * Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions. * Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. * Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts. * Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Physical Demands: * Frequent movement within the store to access various departments, areas, and/or products. * Ability to remain in a stationary position for extended periods. * Frequent lifting. * Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores): Pay: Temporary Bookseller pay rate: $15.00/hr. Benefits available include: * Get paid sooner! Daily Pay earned wage access is available to all store employees * Employee Discount * Paid sick time (accrued based on time worked) * Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) * Commuter Benefits Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period. COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications * Candidates must be a minimum of 16 years of age to be considered for temporary employment. * Confident and comfortable engaging customers to deliver an elevated experience. * An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment. * Basic math, keyboarding, and data entry skills. * Flexible availability throughout the academic year including peak periods. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $15 hourly Auto-Apply 2d ago
  • Operations Leader

    Petco Holdings 4.1company rating

    Waltham, MA job

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As a Solutions Leader on Duty, you'll ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You'll work to ensure all partners are providing each guest with the best experience possible by helping them find and purchase animals, supplies and services. You'll work the cash register and ensure that our merchandise is properly stocked and priced, as well as assist in leading aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Be a role model within our selling model and support guest interactions as needed. Have a strong interest in animal welfare. Complete and apply training programs to maintain a high level of expertise of their role. Coach partners around guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets. Process register transactions in a way that creates a great experience for each guest. Supports the overall Omni Guest Experience for the Pet Care Center through execution as well as training and coaching partners to include: BOPUS, Loyalty Programs, Ship-from-store, and Endless Aisle. Functions as Leader on Duty for supporting for supporting Pet Care Center execution, training, communication and maintenance of company initiatives, pet care, legal compliance, policies, procedures, safety practices, and promotions. Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center Promote a positive leadership culture of teamwork, inclusion, and collaboration. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Basic Qualifications Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store. Education/Skills In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills. Supervisory Responsibility Ensures partners are providing quick and courteous service to all guests throughout the Pet Care Center. Ensures high merchandising standards are maintained throughout the Pet Care Center. Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations. In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained. Adhere to and promote established safety procedures for partners, guests, and pets. Work Environment The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $18.75 - $28.75 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $34k-57k yearly est. Auto-Apply 31d ago
  • Harvard Business School Coop Massachusetts - Supervisor- Store Operations (Part-time) CC-D1-D1, CC-D2-D2, CC-D3-D3, CC-D4-D4, CC-D5-D5, CC-D7-D7, CC-D9-D9

    Barnes & Noble Education 4.5company rating

    Boston, MA job

    Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do. Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Operations Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community. Responsibilities As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Expectations: Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service. Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. Help resolve customer issues and complaints and escalating problems to the management team when necessary. Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at offsite textbook warehouse. Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload. Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores): Pay: Part-time Supervisor- Store Operations pay range $17.00/hour. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period. COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 2+ years' experience in a retail setting preferred. High school diploma/GED preferred. Outstanding customer service skills to match customers to products that meet their needs. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Strong interpersonal, communication, and problem solving skills. Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $17 hourly Auto-Apply 54d ago
  • FP Movement Stylist

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Wellesley, MA

    A Stylist contributes to driving sales through providing product knowledge and genuine service to customers. Role Responsibilities Brand Experience * Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace * Initiates conversation and interacts with the customer in every zone in a personalized, genuine way; connects with the customer on shared passions of wellness, fitness, and an active lifestyle * Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners * Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective Teamwork + Communication * Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others * Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses * Takes initiative to gain expertise on product and shares knowledge regarding fit, fabrication, and styling to inspire the customer Visual + Business Operations * Maintains FP Movement's visual and operational standards while keeping the focus on the customer * Supports the shipment process to gain awareness of product including what's new and what's reship * Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications * Passion for FP Movement and/or connection to the local fitness community * Experience in customer service * Experience being a team player * Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $15.00 - USD $15.00 /Hr. Free People Movement Wage Transparency To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
    $15 hourly Auto-Apply 5d ago
  • Facilities Associate

    Restoration Hardware 4.3company rating

    Boston, MA job

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Facilities Associate to join our team in executing quality maintenance and housekeeping initiatives for the RH Gallery. They will work in close partnership with the Gallery Team to ensure all maintenance needs are met and are held to RH standards. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Plan and coordinate activities of the facility maintenance and housekeeping department to ensure optimum service level maintenance is provided Oversee repairs and upkeep of all areas of the facility, including: building, grounds, systems and storage structures Preventive maintenance of equipment, including: forklifts, fans, doors, and dock plates Minimize downtime by managing the prioritization and scheduling of work orders as well as preventive, reactive, and predictive maintenance Maintain a safe work environment by observing & enforcing OSHA, Food Safety, & HAZMAT requirements Ensure quick response to downtime situations affecting production OUR REQUIREMENTS Experience with preventative maintenance and repair Experience identifying and presents opportunities for process improvement Excellent communication and project management skills Ability to execute and manage multiple priorities in a fast-paced environment OUR PHYSICAL REQUIREMENTS Ability to lift and mobilize small to medium items up to 30 lbs. while utilizing appropriate equipment and techniques Ability to maneuver effectively around Gallery floor, stock room and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
    $30k-45k yearly est. Auto-Apply 60d+ ago
  • Custom Framer

    Hobby Lobby Careers 4.5company rating

    Nashua, NH job

    Hobby Lobby is seeking organized, customer service oriented people to join our team as a Framer. We need enthusiastic individuals who are motivated, responsible, and have the drive to make the most of a career with us. We are an EXCITING, EVER CHANGING, GROWING , upscale chain. Hobby Lobby carries a full range of art and craft supplies as well as a large home accent department, seasonal merchandise of all varieties, fabric and floral departments. We sell ready mades, open woods and make custom frames as well as carrying a variety of supplies. We are currently looking for a full-time framer. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Starting full-time range - $20.15 - $21.15 per hour Duties will Include: Ordering supplies Ensure department is clean and well stocked Provide excellent customer service Meet all framing deadlines Framing Art, Needlework, and Cross-stitch A successful candidate will: Be knowledgeable with Fine Arts Have Experience in Custom Molding for Picture Framing Have excellent Customer Service Skills Have Merchandise Display experience Possess Basic Computer Skills Be Trustworthy And Dependable Provide Previous Work References Full-Time Benefits include: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick / Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call (800) 200-1494.
    $20.2-21.2 hourly 15d ago
  • Anthropologie Display Artist - Full-Time

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Newton, MA

    The Display Artist collaborates with the Visual Merchandising Manager to create an emotionally engaging environment, developing two- & three-dimensional displays that reflect the customer's appreciation of discovery, creativity, diversity, and authenticity. To be considered for this role, you must attach a portfolio or examples of your work. Role Responsibilities Customer Experience Partners with the Visual Merchandising Manager to create an engaging visual experience that appeals to the Anthro customer and represents relevant trends in art, design, culture, architecture, and fashion Demonstrates awareness of the impact of display and merchandising on store sales and profitability Engages the customer through display work on the sales floor and drives community connection through workshops, events, and gatherings when applicable Leadership + Team Management Mentors the team by training visual expectations, operational standards, and materials/tool management Attends store meetings to share inspiration, new ideas, and pertinent information from Home Office and Field Leadership Takes initiative with each project to grow display experience and elevate craft; supports in identifying and training future display talent Visual + Business Operations Collaborates in the display planning process by sharing inspiration, generating ideas, and sketching; prioritizes projects and monitors progress with timelines while staying within visual budget Applies seasonal direction and inspiration provided by the Home Office to meet the unique store needs; builds fixtures and maintains signage that uphold presentation standards Creates and installs high craft interior and window displays, responsible for clean de-installation; maintains cleanliness and organization of back of house display areas and takes ownership of maintenance and repairs on the sales floor Contributes to a customer-first philosophy by flexing schedule to the needs of the business and supporting zone coverage as needed Communication + Relationships Contributes to an inclusive work environment by actively listening and seeking different perspectives Builds and maintains productive partnerships with team members, contributing to a culture of strong communication and teamwork; is open and responsive to feedback Checks in with leadership to maintain communication and teamwork on completing store objectives; demonstrates adaptability by redirecting priorities as needed Contributes to positive team morale through brand and store initiatives, employee recognition, and team building activities Role Qualifications Anthro brand fan Builds relationships naturally, embraces individuality, and diversity Resilient leader able to thrive in a dynamic, constantly evolving environment Artistic background working with a wide variety of mediums High level of craftsmanship and ability to create and install two-dimensional and three-dimensional work Previous experience with building, drafting, and a working knowledge of power tools (including but not limited to circular saw, miter/chop saw, jig saw) Ability to provide examples of previous work or portfolio Willingness to consistently work early morning weekday shifts The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $21.50 - USD $22.15 /Hr.
    $21.5-22.2 hourly Auto-Apply 6d ago
  • Sales Support Associate III

    Coach 4.8company rating

    Merrimack, NH job

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $17.25 Click Here - U.S Coach Store Compensation & Benefits
    $15-17.3 hourly 60d+ ago
  • Stock Supervisor (Full Time) - 24H112

    Carters 4.6company rating

    Merrimack, NH job

    If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Full Time Stock Supervisor, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Advance You Program, which helps earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What you'll do: Drive store results through the organization of the stockroom areas to ensure proper, accurate, and timely flow of merchandise to the sales floor Utilize Company processes and procedures to effectively maintain merchandising and presentation standards utilizing reactionary merchandising Provide training in partnership with the management team on stockroom organization and replenishment Maintain a genuine customer focus on the sales floor and provide assistance with our great product styles, features and benefits Foster a positive environment for employees and customers Recognize and reward exceptional performance and redirect employees when needed Contribute to and support the team on delivering customer service consistently by engaging talent, encouraging positive customer interactions, and driving customer engagement via loyalty and omnichannel programs Supports store team with Asset Protection and safety awareness within the store and stockroom Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills The ability to manage multiple tasks at once A variety of skills and experiences You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
    $31k-42k yearly est. Auto-Apply 49d ago
  • Customer Service Manager

    Hobby Lobby Careers 4.5company rating

    Framingham, MA job

    New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: Perform duties as front-end manager Assist customers with returns Manage registers Assist customers as needed Provide excellent customer service Starting full-time range - $20.15 - $21.15 per hour Excellent Customer Service Skills Basic Computer Skills Desire To Learn Trustworthy And Dependable Super Friendly Previous Work References If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. Full-Time Benefits include: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick / Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call (800) 200-1494.
    $20.2-21.2 hourly 60d+ ago
  • Dog Trainer

    Petco 4.1company rating

    Revere, MA job

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Job Zip Code 02151 Position Overview As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco's mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs. You will provide one-on-one training sessions, group classes, and offer advice on basic training, environmental management, and customized training plans to address specific training goals. In addition to dog training, you'll also be actively engaging with guests to provide 360-degree personalized solutions for the unique needs of pets and pet parents. You'll positively impact the health and wellness of pets by providing recommendations on healthy nutrition, world class services and essential supplies. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Dog Trainer role consists of 2 core responsibilities: Provide World Class Dog Training Services Attend and successfully pass Petco's 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor. Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap. Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience. Keep accurate records of training sessions, progress, and pet parents' feedback. Maintain confidentiality and professionalism at all times. Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents. Complete and apply ongoing training programs to maintain a high level of expertise in the role. Provide 360-Degree Solutions for all Petco Guests Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs. Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms. Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals. Perform related duties to support the Pet Care Center in achieving its performance goals. Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents. Complete cash register transactions and support guests with their OMNI shopping experience as needed. Adhere to established operational guidelines, policies, and procedures. Promote a positive culture of teamwork, inclusion, and collaboration. Complete other duties and special projects as assigned. Evaluate guest inquiries and refer to the Leader on Duty as needed. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER. As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Certification Requirements Stage 1: All candidates are required to complete the ‘Dog Training Instructor Program (DTIP)' to become Petco Certified Dog Trainer consisting of the following: Dog Training Apprentice: 6-weeks weeks of instructor led learning and development. Stage 2: Dog Trainer: Successfully run and grow the dog training business in one of Petco's Pet Care Centers with local and national marketing support, with access to internal partner resources, networking, and client acquisition through our state-of-the-art online booking and scheduling systems. Stage 3: Complete the Health & Wellness Certification Program for Dog. Note: Approved candidates with prior experience that can pass both skill and knowledge assessments may be eligible for accelerated training. Basic Qualifications Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents. Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques. Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner. Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively. Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations. Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies. Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents. Supervisory Responsibility None The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $16.00 - $22.00 Starting Rate: $16.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $16 hourly Auto-Apply 43d ago
  • Urban Outfitters Product Flow Specialist

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Natick, MA

    The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. They assist in driving sales, key metrics, profitability, and loss prevention in the store. The Product Flow Specialist will also support the Leadership team in overall store operations as needed. Role Responsibilities Customer Experience Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly. Adheres to proper processing and tagging standards while maintaining visual merchandising standards. Supports timely execution of product placement and other visual priorities. Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock. Business Operations Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product. Oversees back of house standards and exercises decision-making to impact organization and efficiency; keeps all receiving, shipping, stock, and supply areas clean and organized. Adheres to the stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store. Communication + Relationships Shares relevant information with the leadership team regarding shipment, restock, and back of house organization to ensure task completion. Collaborates with store leadership to share progress on results, while articulating support needs to maximize efficiency. Sets an efficient pace to establish and maintain product flow standards. Role Qualifications Ability to work flexible hours to meet the needs of the store product flow demand (including mornings, nights, and weekends). Proven track record in leading operational processes and achieving measurable results. Eagerness to learn and grow within the organization. The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** #URBANNA Pay Range USD $16.00 - USD $16.00 /Hr.
    $16 hourly Auto-Apply 38d ago
  • Veterinary Hospital Receptionist

    Petco 4.1company rating

    Plymouth, MA job

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of this position inherently involves providing excellent customer care to our Petco full-service Vetco Total Care hospital clients. The Concierge represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The Concierge is responsible, like all team members, for fostering cohesion and motivation within the practice. All hospital partners are responsible for performing duties in a way that creates an environment in which: The patient's needs always come first. Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience. Contentious issues are dealt with and resolved as they occur, or as soon as is possible. exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation: Assume primary responsibility for answering the practice phone and routing calls appropriately. Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings. Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation. Participate in the training of new staff members and general dissemination of knowledge as required. Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials. Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments. Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied. Other Duties and Responsibilities Perform additional duties as assigned Nature of Supervision In all activities related to the care and handling of patients and clients, the Hospital Concierge will take direct supervision from the Hospital Office Manager and Hospital Leader on Duty Planning and Problem Solving Like all team members, the Concierge plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients, and clients. The Concierge has the primary responsibility of consistently ensuring that the hospital workflow is optimized, which may require rescheduling appointments as well as maintaining an open line of communication with clients who are present in the practice and may need to wait longer than expected due to unforeseen circumstances (emergencies, etc.). The Concierge must ensure that the scheduled appointment duration is situation-appropriate (i.e. consider number of pets, sick/vs. well, etc.). This role is unique in the hospital in that the Concierge will often be the first or last person dealing with upset or even potentially unhappy clients. This role requires an individual who is compassionate yet adaptable and flexible, and capable of not only doing what it takes to make the client's and pet's experience in our hospital optimal but also ensuring that the medical staff can focus on delivering excellent care. At times when these goals may seem to be at odds, it is the job of the Concierge to formulate strategies that accomplish both. Impact This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that our client's first and last impressions of our facility and staff are optimal. Supervisory Responsibility This position has no immediate supervisory duties. Education/Experience High school diploma is a requirement. Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization. Must have excellent written and verbal communication skills. Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. Must have exceptional telephone and computer skills. Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change. Preferred: Previous experience using a Practice Management System Competencies: Completed by Total Rewards Department Work Environment: Job duties are to be conducted in the Vetco Total Care full service veterinary hospital. This position may involve bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $15.00 - $20.90 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $29k-35k yearly est. Auto-Apply 47d ago
  • Massachusetts Supervisor (Part-time) CC-D1-D1, CC-D2-D2, CC-D3-D3, CC-D4-D4, CC-D5-D5, CC-D7-D7, CC-D9-D9

    Barnes & Noble Education 4.5company rating

    Boston, MA job

    Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community. Responsibilities A Supervisor should support the management team, be a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver. As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Expectations: Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service. Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. Help resolve customer issues and complaints and escalating problems to the management team when necessary. Assist in the daily operation of the store in partnership with the management team and act as the Manager-on Duty in the absence of the manager or at satellite locations. Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload. Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees. Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores): Pay: Part-time Supervisor pay range $17.00/hour. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period. COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 2+ years' experience in a retail setting preferred. High school diploma/GED preferred. Outstanding customer service skills to match customers to products that meet their needs. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Strong interpersonal, communication, and problem solving skills. Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $17 hourly Auto-Apply 4d ago
  • Sales Manager (Part Time) - 24H210

    Carter's, Inc. 4.6company rating

    Boston, MA job

    If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: * Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. * Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more! * Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language! * The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career. * Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's. What You'll Do: * Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14 * Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits * Maintain a genuine customer focus on the sales floor * Foster a positive, safe, and inclusive environment for employees and customers * Consistently model service standards and omni-channel experience while coaching others to success * Lead and execute an assigned business focus area through planning and detailed follow through * Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution * Utilize customer feedback to identify areas of opportunity to implement actions to drive results * Build customer loyalty through Company sponsored programs, including credit * Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager * Recognize exceptional performance through positive reinforcement and appreciation * Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls Qualities we'd love in a candidate: * A positive and solutions-oriented mindset * Effective and professional verbal and written communication skills * The ability to manage multiple tasks at once * Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.) * A variety of skills and experiences * A high school diploma or GED You can: * Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling * Stand or walk for extended periods of time; climb up and down a ladder * Provide availability that may include days, nights, weekends, and holidays as scheduled Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $18.25 - $22.25 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
    $18.3-22.3 hourly Auto-Apply 52d ago
  • Anthropologie Assistant Department Manager

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Boston, MA

    The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives. Role Responsibilities Customer Experience Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community Leadership + Team Management Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities Visual + Business Operations Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives Communication + Relationships Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Checks in with leadership to maintain communication and teamwork on completing store objectives Adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager Role Qualifications Anthro brand fan 1+ years of retail leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $22.48 - USD $22.48 /Hr.
    $22.5 hourly Auto-Apply 60d+ ago
  • Inventory Specialist

    Petco 4.1company rating

    Nashua, NH job

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As an Operations Specialist - Omni you'll be responsible for the operational execution within the Pet Care Center with specific focus on our Omni channel, through the lens of Petco's vision of “Healthier Pets. Happier People. Better World.” You'll ensure the efficient execution of all Omni channel processes such as Ship from Store (SFS) operations to ensure consistency with product picking, packaging, & shipping in the Pet Care Center. This role is responsible for a reduction in time spent on SFS operations due to an increased familiarity and process efficiencies. You'll assist in the receiving of merchandise & supplies to and from the store and to ensure that all merchandise & supplies are accurately stocked, and provide guest service, as necessary. This job is composed of a variety of different tasks which may be covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, some questions are directed the Leader on Duty. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Supports the effective and efficient operations across the Pet Care Center. Assist in completion of daily SFS picking, packing, & shipping. Assist with the unloading and stocking of merchandise supplies & supplies according to operational guidelines in order to ensure that the Pet Care Center is well stocked, properly set, and that supply counts are accurate. Process register transactions in a way that creates a great experience for each guest. Be proficient within our selling model and support guest interactions as needed. Adhere to and promote established safety procedures. Perform routine housekeeping tasks as required to maintain the professional image and appearance of the Pet Care Center, to include sweeping/mopping the floors, dusting, facing the merchandise on the shelves, back room maintenance, etc. Participate in the completion of quarterly and annual physical inventory counts. Complete Omni Channel and SFS projects following policies & procedure; cleaning, planogram sets, proper labeling, signage & fixture needs of project, disposal of RTV items, appropriate hazardous waste storage and clean up. Analyze on-site/actual conditions in comparison to written plan, identify necessary corrections and recommend alterations as necessary and troubleshoot resolution. Coordination with Pet Care Center/Field partners to ensure actual fixturing, floor plan setup, stocking and SFS equipment is completed according to plan and if changes are made that they are properly communicated. Communicate with the Pet Care Center Leaders upon completion of day on any remaining unfinished orders, SFS WIMR screen correction information for the Pet Care Center to complete at end of day. Special Projects as needed. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store. Supervisory Responsibility None Work Environment This role is expected to provide support during key operational hours, with weekend availability. The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. Contacts This position has continuous contact with the public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Starting Rate: $15.00 To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $15 hourly Auto-Apply 53d ago

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