A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.
Role Responsibilities
Customer Experience
Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
Teamwork + Communication
Builds productive relationships with peers; asks for support when needed and makes an effort to help others
Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual + Business Operations
Understands their contribution to service and selling on every shift in order to impact the store's business
Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Role Qualifications
Anthro brand fan
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $16.29/Hr.
$16.3 hourly Auto-Apply 1d ago
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Event Sales Manager | Terrain Events | Wayland
Urban Outfitters 4.4
Urban Outfitters job in Wayland, MA
Love what you sell. Are you a highly organized, client-focused professional with a passion for hospitality and world-class event spaces? Do you thrive in a dynamic environment and want to be the driving force behind an opening team that is paving the way for brand growth?
Terrain Events is expanding, opening our fifth venue location just outside of Boston. We are seeking a sales manager who can weave the terrain story into every tour, contract, and conversation. This is a role for a personable leader who balances high-level sales strategy with the thoughtful, bespoke service our clients expect from the URBN family of brands.
If you are goal-oriented, possess exemplary communication skills, and are looking for a seat at the table during an exciting period of expansion, we invite you to apply!
Role Responsibilities
Uphold the service standards of Menus & Venues and Terrain Events to provide friendly and responsive service to create an exceptional experience for all our clients at venue. Work hand in hand with the Associate Sales Director of Events, and leadership to continually push sales to reach monthly goals.
Manage Event Inquiries: Monitor event platforms and general inboxes to ensure prompt response to event inquiries, maintaining a high level of customer service. Creates detail-oriented contracts for all events including weddings, social, and corporate events.
Client Engagement: Conduct venue tours with prospective clients, calendar management, demand, and which includes some weekends and evenings.
Sales Strategy: Organize and follow a sales strategy to effectively reach and exceed sales targets and budget. Candidate has a strong ability to close the sale and speak thoughtfully on our product, story, and team. Communicates monthly, quarterly, and yearly sales goals and articulates plans of action to exceed budgets.
Business Growth: Identify opportunities for improvements and business growth within the venue, contributing to strategic planning and implementation. Fosters a community connection by seeking out new partnerships, contacts, and companies that would benefit from our services.
Customer Relationships: Build and maintain strong customer relationships before and after transitioning to the Operations Team, fostering positive connections during all interactions of the sale.
Collaboration: Work closely with all management teams including the culinary and operations team to understand the benefits and limitations of the venue, maximizes sales throughout all seasons with support and team collaboration with timely correspondence.
Client Communication: Provide clear and prompt communication with guests throughout the sales experience, ensuring satisfaction and clarity. Creates detail-oriented contracts and utilizes other materials to support in the pipeline of the sale.
Lead Conversion: Strategizes independently and with other sales managers on how to turn leads into tours using effective communication, follow-ups, and other initiatives to close the sale successfully.
Role Qualifications
Proven experience in sales, preferably in the event or hospitality industry.
Strong organizational skills and attention to detail, excellent communication, and interpersonal skills.
Personable and professional demeanor
Ability to work collaboratively in a team environment and independently manage tasks.
Proficiency in CRM software and event management platforms.
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **********************************
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
$32k-49k yearly est. Auto-Apply 9d ago
Customer Service Manager
Hobby Lobby 4.5
Framingham, MA job
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities:
* Perform duties as front-end manager
* Assist customers with returns
* Manage registers
* Assist customers as needed
* Provide excellent customer service
Starting full-time range - $20.15 - $21.15 per hour
Job Description - Requirements
* Excellent Customer Service Skills
* Basic Computer Skills
* Desire To Learn
* Trustworthy And Dependable
* Super Friendly
* Previous Work References
If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
Full-Time Benefits include:
* Competitive Wages
* Medical, Dental and Prescription Benefits
* 401(k) Program with Company Match
* Paid Vacation
* Sick / Personal Pay (SPP)
* Employee Discount
* Life Insurance and Long Term Disability Insurance (LTD)
* Flexible Spending Plan
* Holiday Pay
Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call **************.
$20.2-21.2 hourly 60d+ ago
Operations Leader
Petco Holdings 4.1
Waltham, MA job
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
As a Solutions Leader on Duty, you'll ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You'll work to ensure all partners are providing each guest with the best experience possible by helping them find and purchase animals, supplies and services. You'll work the cash register and ensure that our merchandise is properly stocked and priced, as well as assist in leading aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Be a role model within our selling model and support guest interactions as needed.
Have a strong interest in animal welfare.
Complete and apply training programs to maintain a high level of expertise of their role.
Coach partners around guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets.
Process register transactions in a way that creates a great experience for each guest.
Supports the overall Omni Guest Experience for the Pet Care Center through execution as well as training and coaching partners to include: BOPUS, Loyalty Programs, Ship-from-store, and Endless Aisle.
Functions as Leader on Duty for supporting for supporting Pet Care Center execution, training, communication and maintenance of company initiatives, pet care, legal compliance, policies, procedures, safety practices, and promotions.
Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center
Promote a positive leadership culture of teamwork, inclusion, and collaboration.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.
In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Education/Skills
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.
Supervisory Responsibility
Ensures partners are providing quick and courteous service to all guests throughout the Pet Care Center.
Ensures high merchandising standards are maintained throughout the Pet Care Center.
Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.
In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.
Adhere to and promote established safety procedures for partners, guests, and pets.
Work Environment
The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$18.75 - $28.75
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:
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$34k-57k yearly est. Auto-Apply 38d ago
Stocker / Cashier
Petco Holdings 4.1
Attleboro, MA job
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Job Zip Code
02703As an Operations Generalist, you'll ensure our merchandising and inventory strategies are executed across the Pet Care Center utilizing our Petco processes. You will ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You'll work the truck, stock shelves, clean the Pet Care Center, work the cash register, and provide an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team.Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Be responsible for the maintenance and inventory across the entire Pet Care Center.
Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.
Process register transactions in a way that creates a great experience for each guest.
Be proficient within our selling model and support guest interactions as needed.
Have a strong interest in animal welfare and support animal care procedures to maintain pet health.
Complete and apply training programs to maintain a high level of expertise of their role.
Promote a positive culture of teamwork, inclusion, and collaboration.
Adhere to established operational guidelines, policies, and procedures.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refers to the Leader on Duty as needed.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.
In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Education/SkillsIn addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.Supervisory Responsibility
None
Work EnvironmentThe majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs.Equal Opportunity EmployerPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$12.00 - $19.50
Starting Rate:
$15.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:
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$15 hourly Auto-Apply 4d ago
Harvard Business School Coop Massachusetts - Supervisor- Store Operations (Part-time) CC-D1-D1, CC-D2-D2, CC-D3-D3, CC-D4-D4, CC-D5-D5, CC-D7-D7, CC-D9-D9
Barnes & Noble Education, Inc. 4.5
Boston, MA job
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Operations Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.
Responsibilities
As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.
Expectations:
* Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
* Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
* Help resolve customer issues and complaints and escalating problems to the management team when necessary.
* Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at offsite textbook warehouse.
* Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
* Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
* Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
* Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
* Frequent movement within the store to access various departments, areas, and/or products.
* Ability to remain in a stationary position for extended periods.
* Frequent lifting.
* Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores):Pay: Part-time Supervisor- Store Operations pay range $17.00/hour.
Benefits available include:
* Get paid sooner! Daily Pay earned wage access is available to all store employees
* Employee Discount
* Paid sick time (accrued based on time worked)
* Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
* Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
* 2+ years' experience in a retail setting preferred.
* High school diploma/GED preferred.
* Outstanding customer service skills to match customers to products that meet their needs.
* Basic reading, writing and accounting skills required.
* Excellent customer service and communication skills needed.
* Strong interpersonal, communication, and problem solving skills.
* Ability to work a flexible schedule including evenings, weekends, and holidays.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$17 hourly Auto-Apply 60d+ ago
Quincy College Bookstore Cashier TEMP
Barnes & Noble Education 4.5
Quincy, MA job
Introduction
Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education.
Overview
You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance.
Perks
Flexible Scheduling
Sick time accrual from date of hire
Generous employee discount - including course materials & textbooks
Management Development Program Opportunities
The opportunity to add valuable, transferrable experience and skills to your resume
Responsibilities
Expectations:
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit.
Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions.
Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store.
Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores):
Pay: Temporary Bookseller pay rate: $15.00/hr.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
Candidates must be a minimum of 16 years of age to be considered for temporary employment.
Confident and comfortable engaging customers to deliver an elevated experience.
An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment.
Basic math, keyboarding, and data entry skills.
Flexible availability throughout the academic year including peak periods.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$15 hourly Auto-Apply 7d ago
Dog Trainer
Petco Holdings 4.1
Quincy, MA job
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Job Zip Code
02169
Position Overview
As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco's mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs. You will provide one-on-one training sessions, group classes, and offer advice on basic training, environmental management, and customized training plans to address specific training goals. In addition to dog training, you'll also be actively engaging with guests to provide 360-degree personalized solutions for the unique needs of pets and pet parents. You'll positively impact the health and wellness of pets by providing recommendations on healthy nutrition, world class services and essential supplies.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
The Dog Trainer role consists of 2 core responsibilities:
Provide World Class Dog Training Services
Attend and successfully pass Petco's 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience.
Keep accurate records of training sessions, progress, and pet parents' feedback.
Maintain confidentiality and professionalism at all times.
Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents.
Complete and apply ongoing training programs to maintain a high level of expertise in the role.
Provide 360-Degree Solutions for all Petco Guests
Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs.
Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms.
Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals.
Perform related duties to support the Pet Care Center in achieving its performance goals.
Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents.
Complete cash register transactions and support guests with their OMNI shopping experience as needed.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refer to the Leader on Duty as needed.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER. As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Certification Requirements
Stage 1: All candidates are required to complete the ‘Dog Training Instructor Program (DTIP)' to become Petco Certified Dog Trainer consisting of the following:
Dog Training Apprentice: 6-weeks weeks of instructor led learning and development.
Stage 2: Dog Trainer: Successfully run and grow the dog training business in one of Petco's Pet Care Centers with local and national marketing support, with access to internal partner resources, networking, and client acquisition through our state-of-the-art online booking and scheduling systems.
Stage 3: Complete the Health & Wellness Certification Program for Dog.
Note: Approved candidates with prior experience that can pass both skill and knowledge assessments may be eligible for accelerated training.
Basic Qualifications
Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents.
Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques.
Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner.
Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively.
Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies.
Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.
Supervisory Responsibility
None
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$16.00 - $22.00
Starting Rate:
$16.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:
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$16 hourly Auto-Apply 32d ago
Facilities Associate
RH 4.3
Boston, MA job
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Facilities Associate to join our team in executing quality maintenance and housekeeping initiatives for the RH Gallery. They will work in close partnership with the Gallery Team to ensure all maintenance needs are met and are held to RH standards.
YOUR RESPONSIBILITIES
* Live Our Vision, Values and Beliefs every day
* Plan and coordinate activities of the facility maintenance and housekeeping department to ensure optimum service level maintenance is provided
* Oversee repairs and upkeep of all areas of the facility, including: building, grounds, systems and storage structures
* Preventive maintenance of equipment, including: forklifts, fans, doors, and dock plates
* Minimize downtime by managing the prioritization and scheduling of work orders as well as preventive, reactive, and predictive maintenance
* Maintain a safe work environment by observing & enforcing OSHA, Food Safety, & HAZMAT requirements
* Ensure quick response to downtime situations affecting production
OUR REQUIREMENTS
* Experience with preventative maintenance and repair
* Experience identifying and presents opportunities for process improvement
* Excellent communication and project management skills
* Ability to execute and manage multiple priorities in a fast-paced environment
OUR PHYSICAL REQUIREMENTS
* Ability to lift and mobilize small to medium items up to 30 lbs. while utilizing appropriate equipment and techniques
* Ability to maneuver effectively around Gallery floor, stock room and office
* Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
$30k-45k yearly est. 60d+ ago
Anthropologie Display Artist - Full-Time
Urban Outfitters 4.4
Urban Outfitters job in Newton, MA
The Display Artist collaborates with the Visual Merchandising Manager to create an emotionally engaging environment, developing two- & three-dimensional displays that reflect the customer's appreciation of discovery, creativity, diversity, and authenticity.
To be considered for this role, you must attach a portfolio or examples of your work.
Role Responsibilities
Customer Experience
Partners with the Visual Merchandising Manager to create an engaging visual experience that appeals to the Anthro customer and represents relevant trends in art, design, culture, architecture, and fashion
Demonstrates awareness of the impact of display and merchandising on store sales and profitability
Engages the customer through display work on the sales floor and drives community connection through workshops, events, and gatherings when applicable
Leadership + Team Management
Mentors the team by training visual expectations, operational standards, and materials/tool management
Attends store meetings to share inspiration, new ideas, and pertinent information from Home Office and Field Leadership
Takes initiative with each project to grow display experience and elevate craft; supports in identifying and training future display talent
Visual + Business Operations
Collaborates in the display planning process by sharing inspiration, generating ideas, and sketching; prioritizes projects and monitors progress with timelines while staying within visual budget
Applies seasonal direction and inspiration provided by the Home Office to meet the unique store needs; builds fixtures and maintains signage that uphold presentation standards
Creates and installs high craft interior and window displays, responsible for clean de-installation; maintains cleanliness and organization of back of house display areas and takes ownership of maintenance and repairs on the sales floor
Contributes to a customer-first philosophy by flexing schedule to the needs of the business and supporting zone coverage as needed
Communication + Relationships
Contributes to an inclusive work environment by actively listening and seeking different perspectives
Builds and maintains productive partnerships with team members, contributing to a culture of strong communication and teamwork; is open and responsive to feedback
Checks in with leadership to maintain communication and teamwork on completing store objectives; demonstrates adaptability by redirecting priorities as needed
Contributes to positive team morale through brand and store initiatives, employee recognition, and team building activities
Role Qualifications
Anthro brand fan
Builds relationships naturally, embraces individuality, and diversity
Resilient leader able to thrive in a dynamic, constantly evolving environment
Artistic background working with a wide variety of mediums
High level of craftsmanship and ability to create and install two-dimensional and three-dimensional work
Previous experience with building, drafting, and a working knowledge of power tools (including but not limited to circular saw, miter/chop saw, jig saw)
Ability to provide examples of previous work or portfolio
Willingness to consistently work early morning weekday shifts
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range USD $21.50 - USD $22.15 /Hr.
$21.5-22.2 hourly Auto-Apply 1d ago
Hospital Office Manager
Petco 4.1
Needham, MA job
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team!
Essential Job Functions
The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience.
Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.
Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns.
Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner.
Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy.
Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed.
Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team.
Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required.
Interface and collaborate with Petco store team to drive a seamless complete care customer experience.
Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable.
Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule
Uphold and enforce all policies of Petco and Vetco Total Care.
Other Duties and Responsibilities:
Patient care always comes first.
Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible.
Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco.
Collaborate with the Retail Team to drive a positive cultural and cohesive team environment
Provide backup front desk support as needed including answering telephones.
Perform additional duties and special projects as assigned.
Nature of Supervision:
The incumbent reports to the Area Operations Manager.
Planning and Problem Solving:
The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests.
Impact:
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination.
Minimum Requirements:
2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.
Must have excellent written and verbal communication skills.
Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners
Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have telephone etiquette and basic computer skills.
Must be a team player willing to continue learning, offer creative ideas and accept continual change.
Basic computer skills i.e. Microsoft Office suite
Desired Requirements
3- 5 years previous experience working in veterinary practice
Previous P&L management
Bachelor's degree or equivalent experience
3+ years in a management role, including customer service
Reporting and data analysis experience
Veterinary Assistant/Technician experience in positions of increased responsibility
Licensed Veterinary Technician or Certified Veterinary Assistant (not required)
Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.
Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.
Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions.
Work Environment:
The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$23.00 - $37.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:
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$37k-54k yearly est. Auto-Apply 60d+ ago
Assistant Store Manager-Uconn Bookstore
Barnes & Noble Education 4.5
Storrs, CT job
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.
Responsibilities
As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation.
Expectations:
Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.
Manage customer and/or employee issues appropriately, timely, and with respect.
Assist with hiring and training new employees for the sales floor or other departments.
Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store.
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Connecticut Pay Transparency Information (Only applicable in Connecticut stores):
Pay: Assistant Store Manager pay range $24.00 - $32.15/hour.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
Eligibility for each plan may include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
3+ years' experience in a retail setting.
1+ year supervisory experience preferred or a graduate of the Best Seller Program.
High school diploma/GED preferred.
Ability to work a flexible schedule including evenings, weekends, and holidays.
Familiarity with financial and customer service principles.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$24-32.2 hourly Auto-Apply 49d ago
FP Movement Stylist
Urban Outfitters 4.4
Urban Outfitters job in Wellesley, MA
A Stylist contributes to driving sales through providing product knowledge and genuine service to customers.
Role Responsibilities Brand Experience
Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
Initiates conversation and interacts with the customer in every zone in a personalized, genuine way; connects with the customer on shared passions of wellness, fitness, and an active lifestyle
Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Teamwork + Communication
Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
Takes initiative to gain expertise on product and shares knowledge regarding fit, fabrication, and styling to inspire the customer
Visual + Business Operations
Maintains FP Movement's visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what's new and what's reship
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
Passion for FP Movement and/or connection to the local fitness community
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range USD $15.00 - USD $15.00 /Hr. Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
$15 hourly Auto-Apply 13d ago
Veterinary Hospital Receptionist
Petco Holdings 4.1
Needham, MA job
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of this position inherently involves providing excellent customer care to our Petco full-service Vetco Total Care hospital clients. The Concierge represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The Concierge is responsible, like all team members, for fostering cohesion and motivation within the practice.
All hospital partners are responsible for performing duties in a way that creates an environment in which:
The patient's needs always come first.
Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience.
Contentious issues are dealt with and resolved as they occur, or as soon as is possible.
exceptional teamwork and commitment to shared goals benefits the entire organization.
Essential Job Functions
The incumbent must be able to perform all the following duties and responsibilities
w
ith or without reasonable accommodation:
Assume primary responsibility for answering the practice phone and routing calls appropriately.
Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings.
Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation.
Participate in the training of new staff members and general dissemination of knowledge as required.
Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials.
Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments.
Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied.
Other Duties and Responsibilities
Perform additional duties as assigned
Nature of Supervision
In all activities related to the care and handling of patients and clients, the Hospital Concierge will take direct supervision from the Hospital Office Manager and Hospital Leader on Duty
Planning and Problem Solving
Like all team members, the Concierge plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients, and clients. The Concierge has the primary responsibility of consistently ensuring that the hospital workflow is optimized, which may require rescheduling appointments as well as maintaining an open line of communication with clients who are present in the practice and may need to wait longer than expected due to unforeseen circumstances (emergencies, etc.). The Concierge must ensure that the scheduled appointment duration is situation-appropriate (i.e. consider number of pets, sick/vs. well, etc.).
This role is unique in the hospital in that the Concierge will often be the first or last person dealing with upset or even potentially unhappy clients. This role requires an individual who is compassionate yet adaptable and flexible, and capable of not only doing what it takes to make the client's and pet's experience in our hospital optimal but also ensuring that the medical staff can focus on delivering excellent care. At times when these goals may seem to be at odds, it is the job of the Concierge to formulate strategies that accomplish both.
Impact
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that our client's first and last impressions of our facility and staff are optimal.
Supervisory Responsibility
This position has no immediate supervisory duties.
Education/Experience
High school diploma is a requirement.
Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization.
Must have excellent written and verbal communication skills.
Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have exceptional telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
Preferred: Previous experience using a Practice Management System
Competencies:
Completed by Total Rewards Department
Work Environment:
Job duties are to be conducted in the Vetco Total Care full service veterinary hospital. This position may involve bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$15.00 - $22.80
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:
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$29k-35k yearly est. Auto-Apply 17d ago
Urban Outfitters Product Flow Specialist
Urban Outfitters 4.4
Urban Outfitters job in Natick, MA
The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. They assist in driving sales, key metrics, profitability, and loss prevention in the store. The Product Flow Specialist will also support the Leadership team in overall store operations as needed.
Role Responsibilities Customer Experience
Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly.
Adheres to proper processing and tagging standards while maintaining visual merchandising standards.
Supports timely execution of product placement and other visual priorities.
Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock.
Business Operations
Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product.
Oversees back of house standards and exercises decision-making to impact organization and efficiency; keeps all receiving, shipping, stock, and supply areas clean and organized.
Adheres to the stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
Communication + Relationships
Shares relevant information with the leadership team regarding shipment, restock, and back of house organization to ensure task completion.
Collaborates with store leadership to share progress on results, while articulating support needs to maximize efficiency.
Sets an efficient pace to establish and maintain product flow standards.
Role Qualifications
Ability to work flexible hours to meet the needs of the store product flow demand (including mornings, nights, and weekends).
Proven track record in leading operational processes and achieving measurable results.
Eagerness to learn and grow within the organization.
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
#URBANNA
Pay Range USD $16.00 - USD $16.00 /Hr.
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.
Responsibilities
A Supervisor should support the management team, be a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver. As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.
Expectations:
Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
Help resolve customer issues and complaints and escalating problems to the management team when necessary.
Assist in the daily operation of the store in partnership with the management team and act as the Manager-on
Duty in the absence of the manager or at satellite locations.
Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores):
Pay: Part-time Supervisor pay range $17.00/hour.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
2+ years' experience in a retail setting preferred.
High school diploma/GED preferred.
Outstanding customer service skills to match customers to products that meet their needs.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
Ability to work a flexible schedule including evenings, weekends, and holidays.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$17 hourly Auto-Apply 11d ago
Sales Manager (Part Time) - 24H210
Carter's, Inc. 4.6
Boston, MA job
If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.
What we love about Carter's:
Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?
Benefits we love:
* Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
* Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
* Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language!
* The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
* Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's.
What You'll Do:
* Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
* Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
* Maintain a genuine customer focus on the sales floor
* Foster a positive, safe, and inclusive environment for employees and customers
* Consistently model service standards and omni-channel experience while coaching others to success
* Lead and execute an assigned business focus area through planning and detailed follow through
* Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
* Utilize customer feedback to identify areas of opportunity to implement actions to drive results
* Build customer loyalty through Company sponsored programs, including credit
* Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
* Recognize exceptional performance through positive reinforcement and appreciation
* Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls
Qualities we'd love in a candidate:
* A positive and solutions-oriented mindset
* Effective and professional verbal and written communication skills
* The ability to manage multiple tasks at once
* Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)
* A variety of skills and experiences
* A high school diploma or GED
You can:
* Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
* Stand or walk for extended periods of time; climb up and down a ladder
* Provide availability that may include days, nights, weekends, and holidays as scheduled
Carter's for all:
Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location.
Compensation for this position ranges from $18.25 - $22.25 per hour based on experience and location.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
$18.3-22.3 hourly Auto-Apply 59d ago
Anthropologie Assistant Department Manager
Urban Outfitters 4.4
Urban Outfitters job in Boston, MA
The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives.
Role Responsibilities Customer Experience
Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program
Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community
Leadership + Team Management
Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives
Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities
Visual + Business Operations
Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives
Communication + Relationships
Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
Checks in with leadership to maintain communication and teamwork on completing store objectives
Adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team
Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager
Role Qualifications
Anthro brand fan
1+ years of retail leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range USD $21.50 - USD $21.50 /Hr.
$21.5 hourly Auto-Apply 17d ago
Hospital Operations Manager
Petco Holdings 4.1
Wareham, MA job
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team!
Essential Job Functions
The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience.
Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.
Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns.
Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner.
Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy.
Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed.
Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team.
Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required.
Interface and collaborate with Petco store team to drive a seamless complete care customer experience.
Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable.
Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule
Uphold and enforce all policies of Petco and Vetco Total Care.
Other Duties and Responsibilities:
Patient care always comes first.
Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible.
Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco.
Collaborate with the Retail Team to drive a positive cultural and cohesive team environment
Provide backup front desk support as needed including answering telephones.
Perform additional duties and special projects as assigned.
Nature of Supervision:
The incumbent reports to the Area Operations Manager.
Planning and Problem Solving:
The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests.
Impact:
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination.
Minimum Requirements:
2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.
Must have excellent written and verbal communication skills.
Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners
Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have telephone etiquette and basic computer skills.
Must be a team player willing to continue learning, offer creative ideas and accept continual change.
Basic computer skills i.e. Microsoft Office suite
Desired Requirements
3- 5 years previous experience working in veterinary practice
Previous P&L management
Bachelor's degree or equivalent experience
3+ years in a management role, including customer service
Reporting and data analysis experience
Veterinary Assistant/Technician experience in positions of increased responsibility
Licensed Veterinary Technician or Certified Veterinary Assistant (not required)
Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.
Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.
Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions.
Work Environment:
The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$21.25 - $33.75
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:
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$41k-65k yearly est. Auto-Apply 11d ago
Sales Specialist
Petco Holdings 4.1
Medford, MA job
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Job Zip Code
02155
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Assist guests' selection and recommendation of merchandise and services in accordance with their identified needs.
Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
Process register transactions and create a great experience for each guest.
Generate future business through a deep understand of the guests and their pet/s and connection to our digital platforms.
Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
Completes and applies training programs to maintain a high level of expertise of their role.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Minimum of one year of sales experience is required for this position. Qualified applicants will possess a high level of knowledge of pet nutrition and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Certification
Completing and maintaining of the appropriate specialist level of the Petco Certification program is required in this role.
Preferred Qualifications
Prior pet nutrition experience and working with and/or caring for pets recommended.
Supervisory Responsibility
None
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$17.00 - $25.00
Starting Rate:
$17.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:
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