Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$38k-58k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Remote Customer Service Representative - Product Testing
Glocpa
Work from home job in Webster, NY
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 60d+ ago
Online Remote Work
Online Consumer Panels America
Work from home job in Rochester, NY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 60d+ ago
Work from Home - Need Extra Cash??
Launch Potato
Work from home job in Rochester, NY
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$42k-89k yearly est. 1d ago
Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)
OCPA 3.7
Work from home job in Irondequoit, NY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 60d+ ago
Remote Online Product Support - No Experience
Glocpa
Work from home job in Penfield, NY
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 60d+ ago
Rochester - Labor & Employment Associate (Hybrid)
Littler Mendelson, P.C 4.8
Work from home job in Rochester, NY
Littler Mendelson P.C. is seeking an attorney with a minimum of 3 years of strong litigation experience to join the Rochester office. The candidate should possess excellent academic credentials, and labor and employment litigation experience preferred. The candidate must be licensed to practice law immediately in New York.
Pursuant to New York regulation, the annual salary range for this position is $170,000 to $215,000, contingent on relevant experience and education, and includes eligibility for performance-based bonuses. We offer generous compensation and benefits packages. For more information visit:
$170k-215k yearly 24d ago
Operations Manager - P2513-NH3049
Us Pack Services
Work from home job in Newark, NY
USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays
USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time
The Operations Manager provides overall management and coordination of transportation services for an assigned group of customers. This position is responsible to identify, transmit and satisfy our customers' needs by contracting and utilizing Independent Contractors as delivery drivers delivering products from our clients' location(s) to designated locations.
To perform this job successfully, an individual must be able to perform the following duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential Duties and Responsibilities:
Meet with Client on a frequent basis to build relationship & Complete Visit Documentation.
Review of OTD, Piece Scan and Location Scan by Account.
Creating, reviewing, and resolving service issues utilizing Delivery Incident Report's (DIR's).
Complete customer reports/audits.
Independent Contractor (IC) Activities.
Meet with potential IC to verify capabilities of candidate.
Meet with IC's to discuss route, stops, issues, client concerns, and scanning.
Orient IC's to Client Standards, Standard Operating Procedure (SOP), and enter into system.
Monitor services to ensure IC's meet all contractual requirements (apparel, paperwork, etc.).
Assist in troubleshooting eCMobile issues.
Plan route coverage and route changes and communicate with IC.
Ensure all services are performed in a timely manner.
Gross Margin Management.
Negotiate with IC's regarding contracted services and settlement.
Monitor Gross Margin by Account to ensure it exceeds budgeted targets.
Complete driver pays activities (Special Order Request's (SOR's), service type adjustments, manual adjustments).
Perform other duties as assigned.
Knowledge, Skills, and Abilities:
Experience with utilizing IC's, logistics/courier route management, route scheduling and customer service.
Excellent interpersonal skills necessary for driver and customer interactions.
Ability to effectively communicate verbally and in writing at all levels of the organization.
Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
Ability to understand the independent contractor relationship.
Ability to work from home with travel throughout assigned area as required.
Ability to work additional hours to deal with operational issues when necessary.
Proficient in basic MS Office Programs (Outlook, Excel, and Word).
Must maintain a valid driver's license and clean, functional vehicle.
Ability to
lift up to 50 pounds
on occasion.
Education, Experience, Certificates, and Licenses:
College Degree with some experience or a High School Diploma with equivalent combination of education and experience.
Six Sigma Green Belt Certification preferred.
Shift Days: Monday-FridayShift Hours: 8:00AM-5:00PM (
Available to work extra hours, weekends, and holidays preferred
.) Pay Rate: 65,000 - 70,000Travel to Customer Locations required - 30-50%
At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.
Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion.
Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: ************************** We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$80k-128k yearly est. Auto-Apply 21d ago
CNA Hybrid Training Program
Aaron Manor Nursing & Rehab Center
Work from home job in Fairport, NY
Aaron Manor Nursing & Rehab Center -
CNA Hybrid Training Program Aaron Manor Rehabilitation and Nursing Center - Fairport, NY
Kickstart your Healthcare Career in just 3 Weeks - Become a CNA! Are you ready to make a difference in the lives of others? Aaron Manor Rehabilitation and Nursing Center offers a free, hybrid Certified Nursing Assistant Training Program. Start your journey toward a fulfilling healthcare career!
3 Weeks to a New Career!
In the CNA Hybrid Training Program, you will participate in an intensive training program that combines online classroom instruction and onsite clinical training to become a Certified Nursing Assistant (CNA). You will learn the skills and knowledge necessary to provide basic care to our residents, including personal care, vital signs, and medication administration. Our comprehensive training program includes both theoretical and practical components, providing you with the foundation you need to succeed in this role. Upon completion of this program, you will be hired at Aaron Manor Rehabilitation and Nursing Center as a Full or Part Time Certified Nursing Assistant (CNA)!
Responsibilities:
Participate in an intensive 3 week CNA Hybrid Training Program
Complete online classroom instruction and onsite clinical training under the supervision of experienced healthcare professionals
Develop skills and knowledge necessary to provide basic care to residents
Demonstrates excellent communication and interpersonal skills, with a focus on delivering exceptional customer service to staff, residents, and families
Maintain accurate and comprehensive records of resident care and activities
Participate in team meetings and contribute to a positive and supportive work environment
You will need Wi-Fi, a Laptop/Computer/Smartphone/Tablet to complete online course work and watch CNA Training videos. You will be required to attend skills and clinical days.
Schedule:
Week 1: Complete online coursework.
Weeks 2 & 3: Participate in skills training and clinical experiences.
Final Step: Prometric will administer the one-day certification exam.
Requirements:
Pass Prometric Reading Assessment (80% or higher)
Pass all quizzes and final exam (90% or higher)
Submit Health Records: 2 MMRS & Flu vaccine
Be present and punctual for all classes, labs, and clinicals
Notify instructor of difficulties understanding curriculum
Conduct oneself in a responsible and professional manner
Notify instructor of unavoidable absences or tardiness
Dress appropriately for classes, labs and clinicals
Notify instructor of personal contact information changes
If you are passionate about delivering exceptional care and making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application to join our team and take the first step towards a rewarding career in healthcare.
Apply Today and Take the First Step Towards a Rewarding Career in Healthcare!
$30k-42k yearly est. 2d ago
Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Maximus 4.3
Work from home job in Rochester, NY
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
$62k-72k yearly est. Easy Apply 5d ago
Technical Sales and Field Service Engineer
Captiveaire 4.4
Work from home job in Rochester, NY
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.
Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.
Why Work for CaptiveAire?
Nation's leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Mission: to provide the highest quality products and service to our users at the lowest possible price
Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos
What our employees have to say:
There is never a day you don't learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve.
I love the mindset of continuous learning and pushing the bounds of your capabilities
and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.
One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I'm empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company.
CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted.
We are on the front lines, actively changing the landscape of the HVAC industry.
Learn more about CaptiveAire and our products here
A Day in the Life:
A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.
Typical tasks include:
Outside sales meetings and calls to build relationships with existing and new customers
Application engineering to apply our products using sound engineering principles
Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
Service and technical support of existing equipment
Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, dropping off donuts to a new customer, or meeting a new contact with an existing customer.
Comments from some of our sales engineers:
Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day.
Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding.
I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market.
Primary Job Responsibilities:
Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers' needs.
Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
Daily tasks include inside sales support, application engineering and outside sales.
Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
Research and develop new business opportunities with new and existing users.
Top notch customer service and willingness to go above and beyond to serve the customer.
Quick turnaround times a priority.
Continuously evaluate and improve processes as well as the customer experience.
Required skills:
0-5 years experience
4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
Mandarin and/or Cantonese speaking preferred
Excellent computer, organizational and communication/presentation skills
Problem solving with a passion for continuous learning
Strong desire to interface with the customer
Embrace new technologies and business savvy
Passion for work with aggressive nature to succeed
Willing to travel for various training opportunities
If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
MUST BE A "GO GETTER"!
Benefits:
Medical, dental and vision insurance
Disability & life insurance based upon election of medical insurance
401k with employer match
Paid holidays
Paid time off (PTO) based upon tenure
Flexible spending account (FSA)
Tuition reimbursement, including for Professional Engineering (PE) License
Relocation assistance
Salary:
$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
#LI- TL1
#P1
$70k-100k yearly Auto-Apply 10d ago
Client Solutions Manager
Vidsy
Work from home job in Rush, NY
About VidsyVidsy is a global creative platform transforming how the world's biggest brands create video advertising across paid social. With teams across NYC, LA, Toronto, and London, we partner with global advertisers like L'Oréal, Amazon and PepsiCo enabling them to produce creator and AI powered video advertising at scale.
The RoleWe're looking for a Client Solutions Manager to join our NYC based team. You'll run complex projects with confidence, integrate Vidsy seamlessly into client workflows, and raise the bar for delivery standards. You'll be the steady hand for both clients and internal teams, solving challenges before they escalate, turning project learnings into better processes, and building client trust in Vidsy. This is a fantastic opportunity for a strategic thinker and executor who thrives on solving problems, and has the gravitas to positively influence and lead clients.
At Vidsy, Client Solutions is about more than managing projects. We create experiences clients love, build reliance that makes us indispensable, and strengthen trust that fuels long-term client growth. If that excites you, we'd love to hear from you.What You'll Be Doing
Own end-to-end project management of complex campaigns and projects.
Spot challenges early and implement solutions to keep delivery on track.
Lead, implement and integrate Vidsy's solution into Enterprise clients
Share learnings from projects to improve how both clients and Vidsy work.
Influence and guide teams to adopt better ways of working.
Ensure clients consistently have positive, reliable experiences with Vidsy.
What We're Looking For
Strong project management experience (campaigns, timelines, risks, outcomes).
Proven ability to manage client relationships with credibility and confidence.
Proven experience integrating solutions into large enterprise clients.
A proactive, solutions-driven mindset with great attention to detail.
Someone who is curious, collaborative, and thrives in fast-moving environments.
Ability to understand the real “why” behind problems and solve them
Leading with composure, confidence, and credibility, no matter the challenge.
💰 Competitive Salary: $90,000 to 120,000 USD (based on experience).j📈 Share Options: New Joiners receive shares in the business.📥 401k: Planning for the future.🩺 Private Healthcare: Comprehensive coverage to keep you feeling your best.🏝 Generous Time Off: 25 days PTO plus Federal Holidays💻 Home Setup: We'll equip your home office from day one - or give you a budget to offset & build your ideal setup.😌 Flexible Hybrid Approach: Work your way with our virtual-first hybrid approach.🌍 Remote Flexibility: Work away from your hub for up to 4 weeks of the year.😇 Volunteer Day: Get a paid day off annually to support a cause you care about.♥️ Wellbeing Focus: Access our wellness programs and Employee Assistance Program.🌍 Eco Impact: Your carbon footprint offset through our Ecologi partnership.
Hybrid ‘Virtual-First' Work SetupVidsy embraces a hybrid ‘virtual-first' approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in-office and remote work will vary depending on your team, role, and personal preferences.
Diversity at VidsyWe're committed to building a representative, inclusive, and super-friendly team because diverse experiences, perspectives, and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected characteristic.
For more information on reasonable accommodations in the interview process please see THIS LINK
$90k-120k yearly Auto-Apply 26d ago
Accounts Payable Lead, AP LEAD
MMC Group 4.5
Work from home job in Geneva, NY
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at **************
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Join MMC and enjoy the support of a team that values your well-being, both on and off the job.
MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Interim Accounts Payable Lead / AP Lead
Location: Geneva, NY
Schedule: Monday-Friday, 8:00 AM-4:30 PM
Duration: 13-Week Assignment, could go longer or potential hire
Start Date: ASAP
Work Model: Onsite initially for training and system go-live, potential hybrid or remote work post-go-live
Position Overview
We are seeking an experienced Interim Accounts Payable Lead to support a hospital finance team during a critical system transition. This role will play a key leadership function in stabilizing AP operations, guiding staff through process changes, and ensuring uninterrupted vendor payment processing before, during, and after a Workday go-live.
This is an excellent opportunity for an AP professional with healthcare experience and systems implementation exposure to step into a visible, hands-on leadership role with meaningful impact.
Key Responsibilities
Serve as Interim AP Lead, providing daily oversight and guidance to
Two full-time Accounts Payable Clerks
One per diem AP resource
Manage and oversee core AP functions, including
Check runs and ACH processing
AP workflow coordination and issue resolution
Lead Accounts Payable readiness and execution for a Lawson to Workday transition, including
Hands-on training and shadowing with the outgoing AP Lead prior to retirement
Active participation during system go-live and immediate post-go-live stabilization
Oversee invoice processing across multiple systems, including
Perceptive for non-PO invoices and approvals
Allscripts for PO invoices and materials management
Coordination with Meditech during the interim transition period
Support AP accruals in collaboration with the accounting team
Document AP procedures, controls, and workflows to ensure continuity and knowledge retention
Partner with system super users and internal stakeholders to troubleshoot and resolve system and process issues
Required Qualifications
Minimum two (2) years of Accounts Payable experience
Prior experience working in a hospital or healthcare environment,
strongly preferred
Ability to lead AP staff through operational and system changes
Strong organizational, communication, and problem-solving skills
Preferred Experience
AP Lead or supervisory experience
Experience with Workday
Experience with Perceptive, Allscripts, and/or Meditech
Experience supporting large-scale AP system transitions or go-live events
Why This Role
High-visibility interim leadership opportunity
Exposure to enterprise-level system implementation
Collaborative, mission-driven healthcare environment
Potential flexibility with hybrid or remote work after go-live stabilization
$69k-86k yearly est. 22d ago
Flex Sales Fair Consultant - Work from Home
Scholastic 4.6
Work from home job in Rochester, NY
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
At Scholastic Book Fairs, we bring “the best school day of the year” in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started…
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off.
In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
Base Hourly Range:
$22.00 to $26.00
Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people.
Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available.
JOB RESPONSIBILITIES
Revenue Growth:
Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory.
Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth.
Customer Account Maintenance and Growth:
Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges.
Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts.
Relationship Building:
Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations.
Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives.
Territory Management:
Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting.
Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance.
Market Intelligence:
Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks.
Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives.
Qualifications
Knowledge, Skills, and Abilities:
Sales Acumen:
Understanding of sales techniques, negotiation skills, and closing strategies.
Knowledge of industry trends, market dynamics, and competitive landscape.
Customer Relationship Management:
Ability to build and maintain strong relationships with customers.
Skill in identifying customer needs and presenting solutions effectively.
Communication Skills:
Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building.
Ability to convey complex information in a clear and concise manner.
Time Management and Organization:
Strong time management skills and ability to prioritize tasks effectively.
Capacity to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to execute a vision, manage multiple priorities, and achieve results.
Additional Skills
Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet.
Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.
Experience:
Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
Proven track record of success in sales, with a focus on revenue growth and customer relationship management.
Education:
Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
Time Type:Full time Job Type:Regular SeasonalJob Family Group:SalesLocation Region/State:FloridaEEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster
EEO Scholastic Policy Statement
Pay Transparency Provision
$22-26 hourly Auto-Apply 11d ago
Outreach Coordinator
Risk and Insurance Management Society
Work from home job in Rush, NY
The Spencer Educational Foundation is a non-profit organization focused on developing tomorrow's Risk Management and Insurance (RMI) leaders. We provide merit-based scholarships to students studying to join the RMI industry, RMI grants to organizations that provide relevant learning opportunities, and support for various student initiatives that aim to attract and bolster talent for the insurance industry. We sit at the nexus of the top companies in the RMI industry and the institutions that are preparing students to be leaders of the future.
Spencer boasts a small but mighty team of staff with a Board of Directors comprised of an illustrious amalgamation of industry leaders, distinguished RMI faculty and risk managers, and trade publication executives. We enjoy flexible, fully remote work, generous benefits and paid time off, and an all-hands-on-deck, collaborative, bring-your-whole-self to work culture.
Job Summary:
The Outreach Coordinator serves as a strategic partner in advancing the Spencer Educational Foundation's mission by developing and managing outreach, marketing, and engagement initiatives that connect students, universities, and industry partners. This position involves independent decision-making, creative problem-solving, and project management responsibilities across multiple functions, including event planning, marketing strategy, and communications.
The Outreach Coordinator plays a key role in shaping Spencer's external presence, ensuring consistent brand representation, and recommending strategies to expand awareness and participation in Spencer programs.
Key Responsibilities
Program & Event Strategy
Develop and manage student engagement strategies for Spencer-supported events and initiatives throughout the year.
Independently design outreach and selection plans to identify, recruit, and engage student participants.
Oversee event planning logistics and budgets, make decisions regarding vendor selection, travel coordination, and student experience.
Represent Spencer at events, serving as the on-site lead for student programs and engagement.
Analyze event outcomes and recommend improvements to enhance impact and efficiency.
Marketing & Communications
Create and implement Spencer's annual communications and content calendar, aligning with organizational goals and key campaigns.
Develop marketing materials, press releases, and presentations, ensuring alignment with brand standards.
Exercise discretion in messaging, tone, and creative direction for outreach materials.
Monitor and evaluate marketing performance metrics; use insights to refine strategy and resource allocation.
Digital & Social Media Strategy
Manage and refine Spencer's social media presence, setting strategy for audience growth and engagement.
Independently create and schedule digital content that aligns with key programs and events.
Track analytics and develop recommendations for improvement in digital reach and effectiveness.
Maintain and enhance website content to reflect current programs, using judgment to prioritize updates and optimize audience experience.
Stakeholder Outreach
Cultivate and manage relationships with universities, student organizations, and industry partners to strengthen Spencer's network.
Design and implement engagement opportunities that connect students with the RMI industry.
Lead communications with Spencer Ambassadors, providing guidance and oversight for consistent representation.
Qualifications:
Bachelor's degree in marketing, communications, business, or related field required.
Minimum 3 years of professional experience in marketing, communications, or program management (nonprofit or education sector preferred).
Demonstrated ability to plan and execute projects with minimal supervision, make independent decisions, and manage multiple priorities.
Excellent written and verbal communication skills, with strong attention to brand consistency and stakeholder engagement.
Proficiency in digital marketing tools, social media platforms, and design software (e.g., Canva, Squarespace, Mailchimp).
Ability to travel up to 50%.
Why Join Spencer:
You'll be part of a mission-driven team that empowers the next generation of risk management and insurance professionals. The Outreach Coordinator will gain hands-on experience in nonprofit program operations, marketing, and engagement-making a direct impact on students and the future of the industry. We offer a competitive benefits package (including health, dental, vision, 401k), a supportive work environment, and opportunities for professional growth and development. If you are enthusiastic about making a difference in the RMI community, we encourage you to apply for this exciting opportunity!
Contact:
For additional information about this job opportunity, please contact Questpro Consultant, Leigh Ann Elder, at ********************.
The deadline to apply for this job is December 15, 2025.
$45k-63k yearly est. Easy Apply 60d+ ago
Content Creator (Model)
Orca Communications 4.0
Work from home job in Rochester, NY
Want To Be Internet Famous? We're Hiring Creators!
Do you have enormous energy, big dreams, and tons of personality? Could you light up social media if just given the chance? Here's your shot.
Orca Communications wants fresh, bold talent to train as the next digital superstar. Don't sweat your resume. We want ambition, charisma, and unfiltered creativitynot a fancy degree.
What You'll Get:
Monthly income that can reach $10,000 or more (seriously)
Complete professional training, no experience needed
Fully remote career
The freedom to manage your own hours and content
Support, growth, and ideas from a team that's got your back
Your New Gig:
Work with us to craft your unique brand as a real content creator
Snap, shoot, and share personality-packed videos and photos
Learn to connect, grow followers, and master digital fame
Join creative brainstorms and collaborations that launch brands fast
Who You Are:
Confident in front of a cameraor ready to learn
Ready to hustle, be coached, and try new things
Organized, self-motivated, and love setting your own schedule
Fluent in English and passionate about making cool content
Ready to make social media your new career? If you're sick of boring jobs and want something that pays for your creativity, this is it. Don't overthink itjust click and tell us why you belong on our team.
Big dreams start here. Why not you?
$10k monthly 23d ago
Client Experience Specialist (Licensed) - Pacific time US Based Remote
Anywhere Real Estate
Work from home job in Rochester, NY
**Client Experience Specialist (licensed)** The **Client Experience Specialist** is a service minded professional who manages all non-licensed and limited licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process.
The key to success in this role is the ability to multitask, solve problems and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands.
**This position is 100% remote and will support various markets, primarily** **_in Washington_** **. The ideal candidate will be able to work in Pacific time.**
**Responsibilities:**
+ Perform non-licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensure the transaction is closed in a timely, efficient, and accurate manner.
+ Ensure your real estate license remains in good standing to perform authorized licensed tasks, including drafting contract addendums and amendments.
+ Collaborate closely with agent services department, agents or other third parties to ensure all proper documentation has been received for compliance in the transaction file in the appropriate systems.
+ Organize all transaction details in applicable systems while providing continuous updates to the agent, client and third parties.
+ Serve as all deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close.
+ Own and execute full end-to-end transaction processing by entering transaction-related expenses, verifying accuracy of details, preparing commission invoices, calculating and finalizing commission payments, and proactively resolving discrepancies to ensure timely and accurate agent payouts.
+ Regularly update and manage communication with all parties involved in the transaction.
+ Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.
**Experience:**
+ Minimum of 2 years Real Estate/mortgage/title administration/transaction coordination experience required.
+ Active real estate license in good standing, preferably in Washington State.
**Competencies:**
To perform the job successfully, an individual should demonstrate the following competencies:
+ **Self-motivated** - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
+ **People first approach** - keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process.
+ **Technical** - ability to learn and navigate multiple software systems with an elevated level of competency while demonstrating comfort with transaction management and financial tools.
+ **Analytical Thinking & Transaction Accuracy** - able to apply strong critical thinking and problem-solving skills to ensure precise management of financial details such as expenses, invoices, and commission calculations while analyzing data to identify discrepancies, resolve issues promptly, and maintain compliance and data integrity.
+ **Process Management** - able to effectively manage end-to-end workflows, prioritize tasks, and ensure timely completion of transaction processing.
+ **Partnership/Collaboration** -the individual remains open to others' ideas and exhibits willingness to try new things.
+ **Oral/Written Communication** -the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
+ **Quality Assurance** -demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
+ **Adaptability** - the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes or delays while remaining resilient.
+ **Building Collaborative Relationships** - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information and support.
+ **Anywhere is proud to offer a comprehensive benefits package to our employees including:**
+ Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
+ 401(k) savings plan with company match
+ Paid Time Off to Include Holidays, Vacation Time, and Sick Time
+ Paid Family & Paternity Leave
+ Life Insurance
+ Business Travel Accident Insurance
+ All employees receive access to LinkedIn Learning
+ Tuition reimbursement for approved programs
+ Employee Referral Program
+ Adoption Assistance Program
+ Employee Assistance Program
+ Health and Wellness Program and Incentives
+ Employee Discounts
+ Employee Resource Groups
Coldwell Banker (******************************** is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
Description & Requirements The Associate Project Manager - Knowledge Content Management will serve as a Subject Matter Expert on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This role is for an upcoming Federal contract (pending award).
This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States.
Essential Duties and Responsibilities:
- Support project management initiatives .
- Schedule, plan, and coordinate project management activities.
- Maintain project tracking tools and project documentation.
- Communicate with project stakeholders.
Job Specific Duties:
- Build and maintain knowledge base in SharePoint or other Content Management Systems.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent.
- Design and implement workflows to manage documentation process.
- Create training material in support of the Knowledge management process.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
- Continuously improve knowledge-sharing processes based on feedback and agency needs.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of project management experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- 3+ years of Knowledge/Content Management or Information Governance experience
- 1 - 3+ years of immigration law experience.
- 3+ years of analytics, plain language and business writing skills.
Preferred:
- Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management.
- Experience developing content tailored to the needs of contact center agents and customers.
- Experience working in a government or federal contracting environment.
- Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP).
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
66,800.00
Maximum Salary
$
106,800.00