Victoria's Secret jobs in Champaign, IL - 26 jobs

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. * Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. * Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. * Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. * Maintains a professional appearance and adheres to the Company's dress code at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. * Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. * Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. * Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. * As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. * Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. * Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. * Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: * Ability to use all Store equipment, including PDTs, registers and PC as required. * Ability to spend up to 100% of working time standing, walking, and moving around the Store. * Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. * Ability to occasionally push, pull and lift more than 25 pounds. * Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. * Certain assignments may require other qualifications and skills. * Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Every day, we exude passion, integrity, teamwork, leadership, pride, and respect! We offer cutting edge, industry-leading benefits: . Flexible scheduling* . Set your own service pricing . 50 - 70% commission based service sales* . Artistic paid training . 10% retail commission with a service . Up to $1,000 bonus for qualified candidates . Client acquisition programs . Diverse career paths * For Master Designer level and above. Applicable for Sr. Designer level and above. *Commission based on credential level, sales and productivity: Designer, Sr. Designer or Master Designer. Be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before and are driven to respond in a timely fashion by listening and interacting. What We Look For: . Professional styling services . Self-motivation . Ability to build a fan base . Ability to partner with salon team members . Flexibility . Willingness to participate in a learning environment . A passion for the beauty industry . People skills Our professionals ensure a superior client experience by determining the client's needs and providing services including the latest cuts, the best finishing, and the industry's top chemical services. Qualifications . License- You must maintain a current cosmetology license in the state you are applying . Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others . Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes . Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency. Our passion for hair is stronger than ever, so we have turned styling into an exciting, rewarding career-and so can you. Start your future at ******************** At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $11.00/Hr -USD $16.00/Hr.

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal. Primary Responsibilities: * Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers. Meets or exceeds sales goals and productivity standards. Partners with team members and actively listens to all customer issues. Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process. * General Operations - Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery process to ensure a clean and organized store environment. Completes pricing and signing processes in specialty businesses. * Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, a Specialty Associate will possess the following: * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $15.00/Hr -USD $18.75/Hr.

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role. Primary Responsibilities: * Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service. * Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management. * General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes * Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, a Cashier will possess the following: * Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others. * Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude * Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes * Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $15.00/Hr -USD $18.75/Hr.

YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results. You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture. You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning! You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know! You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 16 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

As the Sales Floor Assistant, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates and executing sales building programs. Primary Responsibilities: * Customer Service & Sales - Models and holds team accountable for delivering outstanding customer service. Actively listens to customer issues to resolve problems. Demonstrates WORTH behaviors consistently. Partners with other team members when additional support is needed. * Door to Floor / Restock / RFID & Inventory - Works with Merchandise Supervisor to plan upcoming merchandise placement plans. Contributes to merchandise receipt and reverse logistics processes. Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification Scans, etc.). Contributes to the Shoe on Display restocking process, including mismates and stockroom organization. Contributes to the restock program to identify replenishment opportunities. * SET / Visual / Environment - Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance. Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale. Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment. Contributes to the execution of visual elements to support merchandising statements. Responsible for stockroom maintenance. * Omnichannel (SVG 2-3 only) - Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed. Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed. * General Operations - Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO's to ensure integrity of inventory and prevent shrink. Participates in annual inventory processes. * Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, a Merchandise Assistant will possess the following: Results - Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others. Ownership - Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes. Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $16.50/Hr -USD $20.63/Hr.

YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day! YOUR RESPONSIBILITIES You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising. The Stockroom is your home base and you #ownit! You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized. You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it. You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests. Integrity is your middle name: Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends. You've worked in a stock-related role previously - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. * Removes clutter and ensures safe, clear egress to emergency exits. * Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. * Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: * Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand * Represents and supports the Company brand at all times. * Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. * Keeps all areas of the Store clean, well-maintained, and merchandised to standard. * Responsible for daily trash removal. General Merchandising: * Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. * Responsible for receiving merchandise truck when needed. * Processes all merchandise with a sense of urgency. * Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). * Responsible for cleanliness and organization of all Stockrooms. * Helps deliver and place merchandise on sales floor when all merchandise is processed. * Responsible for ensuring any back-stock is secured and processed to Company policy. * Responsible for merchandising of department including the back stock. * Responsible for the reduction of loss due to damage. * Ensures compliance to the monthly presentation guidelines in assigned area. * Responsible for floor moves and signing including promotional signing as needed. * Responsible for re-wraps as needed. Loss Prevention: * Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. * Ensures Public View Monitor (PVM) system is maintained properly. * Conducts "Code 50" package inspections. * Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: * Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for backups, lunches and breaks. * Ensures all equipment is working properly. * Maintains proper supplies and recovery for the Front End area. * Ensures go backs are expedited, properly scanned, security tagged and ticketed. * Teaches all Associates the "Scan and Bag" best practice. * Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: * Responsible for the maintenance and cleanliness of the Fitting Rooms. * Ensures all Fitting Room garment tags are audited and accounted for to Company policy. * Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: * Ensures Cash pulls and bank deposits are conducted to Company policy. * Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. * Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. * Other duties as assigned by Store Manager. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * Excellent verbal communication skills. * Fluency in English. * Prior Customer Service and supervisory experience preferred. * Familiarity with point-of-sale equipment and applications. * Ability to perform basic mathematical calculations commonly used in retail environments. * Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

Supervisor As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Supervisor reports to the Store Manager. Who You Are: Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively completes assigned responsibilities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Supervisor you will: Support the management team to achieve sales results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Be a role model to team members for the customer experience. Support the management team to ensure store standards for merchandising and operations are met consistently. Be accountable for assigned tasks and results. Learn about all aspects of the business and share ideas to drive the business. Create a great work environment by maintaining a positive and professional attitude. Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity. Qualifications You will also have: Prior supervisory experience in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. * Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. * Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. * Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. * Maintains a professional appearance and adheres to the Company's dress code at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. * Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. * Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. * Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. * As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. * Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. * Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. * Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: * Ability to use all Store equipment, including PDTs, registers and PC as required. * Ability to spend up to 100% of working time standing, walking, and moving around the Store. * Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. * Ability to occasionally push, pull and lift more than 25 pounds. * Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. * Certain assignments may require other qualifications and skills. * Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. COMPENSATION AND BENEFITS The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!) You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 18 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. * Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. * Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. * Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. * Maintains a professional appearance and adheres to the Company's dress code at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. * Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. * Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. * Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. * As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. * Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. * Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. * Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. * Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: * Ability to use all Store equipment, including PDTs, registers and PC as required. * Ability to spend up to 100% of working time standing, walking, and moving around the Store. * Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. * Ability to occasionally push, pull and lift more than 25 pounds. * Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. * Certain assignments may require other qualifications and skills. * Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. COMPENSATION AND BENEFITS The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. * Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. * Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. * Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. * Maintains a professional appearance and adheres to the Company's dress code at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. * Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. * Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. * Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. * As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. * Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. * Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. * Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: * Ability to use all Store equipment, including PDTs, registers and PC as required. * Ability to spend up to 100% of working time standing, walking, and moving around the Store. * Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. * Ability to occasionally push, pull and lift more than 25 pounds. * Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. * Certain assignments may require other qualifications and skills. * Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. * Removes clutter and ensures safe, clear egress to emergency exits. * Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. * Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: * Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand * Represents and supports the Company brand at all times. * Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. * Keeps all areas of the Store clean, well-maintained, and merchandised to standard. * Responsible for daily trash removal. General Merchandising: * Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. * Responsible for receiving merchandise truck when needed. * Processes all merchandise with a sense of urgency. * Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). * Responsible for cleanliness and organization of all Stockrooms. * Helps deliver and place merchandise on sales floor when all merchandise is processed. * Responsible for ensuring any back-stock is secured and processed to Company policy. * Responsible for merchandising of department including the back stock. * Responsible for the reduction of loss due to damage. * Ensures compliance to the monthly presentation guidelines in assigned area. * Responsible for floor moves and signing including promotional signing as needed. * Responsible for re-wraps as needed. Loss Prevention: * Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. * Ensures Public View Monitor (PVM) system is maintained properly. * Conducts "Code 50" package inspections. * Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: * Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for backups, lunches and breaks. * Ensures all equipment is working properly. * Maintains proper supplies and recovery for the Front End area. * Ensures go backs are expedited, properly scanned, security tagged and ticketed. * Teaches all Associates the "Scan and Bag" best practice. * Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: * Responsible for the maintenance and cleanliness of the Fitting Rooms. * Ensures all Fitting Room garment tags are audited and accounted for to Company policy. * Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: * Ensures Cash pulls and bank deposits are conducted to Company policy. * Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. * Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. * Other duties as assigned by Store Manager. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * Excellent verbal communication skills. * Fluency in English. * Prior Customer Service and supervisory experience preferred. * Familiarity with point-of-sale equipment and applications. * Ability to perform basic mathematical calculations commonly used in retail environments. * Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. * Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. * Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. * Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. * Maintains a professional appearance and adheres to the Company's dress code at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. * Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. * Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. * Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. * As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. * Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. * Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. * Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. * Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: * Ability to use all Store equipment, including PDTs, registers and PC as required. * Ability to spend up to 100% of working time standing, walking, and moving around the Store. * Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. * Ability to occasionally push, pull and lift more than 25 pounds. * Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. * Certain assignments may require other qualifications and skills. * Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know! You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 16 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. * Removes clutter and ensures safe, clear egress to emergency exits. * Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. * Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: * Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand * Represents and supports the Company brand at all times. * Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. * Keeps all areas of the Store clean, well-maintained, and merchandised to standard. * Responsible for daily trash removal. General Merchandising: * Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. * Responsible for receiving merchandise truck when needed. * Processes all merchandise with a sense of urgency. * Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). * Responsible for cleanliness and organization of all Stockrooms. * Helps deliver and place merchandise on sales floor when all merchandise is processed. * Responsible for ensuring any back-stock is secured and processed to Company policy. * Responsible for merchandising of department including the back stock. * Responsible for the reduction of loss due to damage. * Ensures compliance to the monthly presentation guidelines in assigned area. * Responsible for floor moves and signing including promotional signing as needed. * Responsible for re-wraps as needed. Loss Prevention: * Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. * Ensures Public View Monitor (PVM) system is maintained properly. * Conducts "Code 50" package inspections. * Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: * Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for backups, lunches and breaks. * Ensures all equipment is working properly. * Maintains proper supplies and recovery for the Front End area. * Ensures go backs are expedited, properly scanned, security tagged and ticketed. * Teaches all Associates the "Scan and Bag" best practice. * Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: * Responsible for the maintenance and cleanliness of the Fitting Rooms. * Ensures all Fitting Room garment tags are audited and accounted for to Company policy. * Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: * Ensures Cash pulls and bank deposits are conducted to Company policy. * Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. * Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. * Other duties as assigned by Store Manager. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * Excellent verbal communication skills. * Fluency in English. * Prior Customer Service and supervisory experience preferred. * Familiarity with point-of-sale equipment and applications. * Ability to perform basic mathematical calculations commonly used in retail environments. * Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: Engaging personality who provides great service. Excited to meet new people. Thoughtful with a desire to make others feel good about themselves and their individual style. Responsibilities As a Sales Associate you will: Engage and connect with customers to create an amazing shopping experience. Achieve and exceed sales goals by executing our selling strategy. Share product knowledge with customers to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Show understanding of customer's personal style when offering fashion advice. Inspire customers with your product knowledge to cater to their needs. Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store. Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc. Remain positive and professional, working together with the team to make a great environment for our customers and each other. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications Flexible availability to meet the needs of the business (including evenings and weekends).