Welcome hostess vs front desk host

Differences between welcome hostess and front desk host duties and responsibilities

Welcome hostess example responsibilities.

• Manage table disbursement among wait staff, deal with reservations, handle incoming and outgoing to-go orders, and clean restaurant.
• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Resolve patients complaints promptly and professionally.
• Show exceptional leadership skills in delegating tasks to other employees while encouraging and motivating teams to exceed expectations from management.

Front desk host example responsibilities.

• Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
• Skil with scanners and cash registers, particularly POS machines.
• Review arrivals, noting special requests and blocking rooms as necessary for VIP members and group check-ins.
• Cashier, operate POS system, fax, handle multiple phone lines, and transfer calls to appropriate division.
• Serve as resource for guests: make reservations and answer any questions in person, over the phone or via e-mail.
• Coordinate all daily incoming calls and assist customers with reservations and room location.
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