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Senior Account Specialist
Revenue Accounting Lead - ASC 606 & SaaS
Axon Enterprise 4.5
Account specialist job in Boston, MA
A leading technology company in Boston is seeking a Sr. Manager, Revenue Accounting. The successful candidate will lead revenue accounting operations, ensuring compliance with ASC 606 and optimizing processes across departments. Ideal candidates should have 7-10 years of experience, strong technical expertise in revenue recognition, and leadership skills. The role requires on-site presence in Boston and offers competitive compensation along with comprehensive benefits.
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$84k-127k yearly est. 2d ago
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Head of SaaS Implementations & Services (Public Sector)
Gravity 3.9
Account specialist job in Boston, MA
A leading technology company is looking for a Vice President of Professional Services to lead their Implementation and Managed Services teams. This role involves ownership of customer implementation delivery and ensuring data accuracy across the solutions. Candidates should have over 7 years of experience in a SaaS environment, proven track record in managing service revenue, and excellent cross-functional leadership skills. The position is available in multiple locations, including Boston, and offers a dynamic environment focused on improving public services through technology.
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$45k-64k yearly est. 1d ago
AP Coordinator
Fenway Consulting Group
Account specialist job in Foxborough, MA
Work for a multientity organization in a hybrid role as an AP Coordinator Assist A/P Manager with day to day financial transactions, including verifying, classifying, and recording accounts payable data. o Assist A/P Manager with weekly check-run o Assist A/P Manager with month end vendor reconciliations o Establish strong communication with vendors o Enter and pay monthly entity rent payments timely o Record capital expenditures in accordance with company capitalization policy o Assist A/P Manager with month end recording of credit card activity and accumulate receipts from the respective cardholders o Maintain Bill.com system § Ensure invoice back-up is uploaded to each vendor for tracking purposes § Clear all sync errors · Communication (strong communication skills are necessary for this role): o Supporting Finance and Leadership teams as needed o Corporate office team o Inter-departmental communication with the Operations Team · Administration: o Complete credit applications as needed o Obtain Form W-9 as needed o Assist with year end 1099 preparation · Acquisition Related Support:
o Maintain vendor accounts pre and post-acquisition(s)
o Consolidate all vendor accounts where needed
Qualifications: · 1+ years of experience working within a multi-entity business
· Must have worked in accounts payable or administration role within the last 4 years on a consistent basis
· Experience in small corporate office preferred
· Bachelor's degree or equivalent experience preferred
Proficient with the Microsoft suite of products
· Corporate culture fit is the most import qualification for this role
· Must be fun, energetic, friendly, and social
$40k-53k yearly est. 60d+ ago
Private Equity Fund Accounting Lead
State Street Corporation 4.1
Account specialist job in Boston, MA
A leading financial services company is seeking a Fund Accounting & Administration Officer in Boston, MA. This role involves supervising staff, managing client relationships, and overseeing financial documentation. The ideal candidate will possess a Bachelor's degree in Accounting or Finance and have 5-6 years of Private Equity experience. Strong critical thinking, communication, and organizational skills are essential. The salary range for this position is $70,000 - $115,000 annually, with participation in a comprehensive benefits program.
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$70k-115k yearly 1d ago
Private Equity Fund Accounting Leader
SS&C 4.5
Account specialist job in Boston, MA
A leading financial services firm based in Boston seeks an Associate Manager in Private Equity Accounting. The role involves managing client deliverables, developing team members, and ensuring compliance with accounting standards. Candidates should have a Bachelor's degree in Accounting and at least 6 years of relevant experience, particularly in alternative investments. The position offers a hybrid work model and a competitive salary range of $65,000 to $115,000 USD.
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$65k-115k yearly 5d ago
Licensing & Invoicing Specialist - SaaS Company
Daley and Associates, LLC 4.5
Account specialist job in Boston, MA
Licensing & Invoicing Specialist We are currently seeking candidates for a Licensing & Invoicing Specialist role with a leading enterprise software company based in Boston, MA. The Licensing & Invoicing Specialist will be responsible for reviewing and processing software license orders, renewals, and professional services, as well as ensuring accurate invoicing and compliance. The ideal candidate will be located in the Boston, MA area and have 2-3 years of accounts receivable, order review, or licensing fulfillment.
This is a 3+ month contract-to-hire position paying between $30-$36/hour (depending on experience). This role supports a fully remote work model with west coast hours (11:00am-7:00pm / 8:00pm EST).
Responsibilities:
• Review and process incoming orders for software trials, new license purchases, renewals, and professional services.
• Provide backup order review support to the EMEA region as needed.
• Execute order terms and specifications to ensure timely and accurate license fulfillment for customers, distributors, and resellers.
• Validate customer license entitlement terms and invoicing data within Salesforce.
• Facilitate license exchanges and returns.
• Troubleshoot order and fulfillment issues within SLAs, escalating as appropriate and managing through resolution.
• Identify and escalate potential contractual or compliance risks.
• Collaborate with Sales Operations and cross-functional teams to document, develop, and improve policies and procedures.
• Contribute to product packaging and fulfillment configuration from concept to back-end implementation.
• Post sales orders and send invoices to customers.
• Support management's collection efforts for aged receivables and monitor accounts with collection risk.
• Resolve inquiries from the Accounts Receivable and Licensing helpdesk with internal and external stakeholders.
Qualifications:
• 2-3 years of experience in accounts receivable, order review, licensing fulfillment, or general accounting.
• Experience in the enterprise software industry (SaaS or on-premise) preferred.
• Familiarity with basic contract terminology is a plus.
• Some post-secondary education preferred, or equivalent combination of education and experience.
• Strong customer service orientation, professionalism, and communication skills.
• Excellent business judgment, critical thinking, and problem-solving abilities.
• Ability to work independently in a fast-paced environment while collaborating across teams and time zones.
• Experience using Salesforce CRM required; Sage Intacct a plus.
• Detail-oriented, proactive, and capable of multi-tasking and prioritizing effectively.
For immediate consideration, interested and qualified candidates should send their resume to Jackson at ********************
$30-36 hourly 4d ago
Accounts Payable Coordinator, Part-Time
AEG 4.6
Account specialist job in Stoughton, MA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ACCOUNTS PAYABLE Coordinator, 18 hours/week (NON-EXEMPT) Who we are: At Franklin Sports, Inc. we believe that sports make life better. Driven by our passion to get people moving, playing and competing, we bring sports to life for athletes of all ages. Whether our job is designing a product for a World Series MVP or a child enjoying their first swings of the bat, we are dedicated to make sports inspiring, fun and accessible for all. Every day, we collaborate to bring innovation and quality craftsmanship across the world of sport. We are proud of our partnerships with Major League Baseball, Major League Soccer, the National Basketball Association, the National Football League, the National Hockey League, USA Pickleball, and Hasbro's Nerf brand which bring energy, strength, and joy to our products. We are family owned and family driven. To join Franklin Sports is to join the #FranklinFam.
What you will do:
We are looking to hire a part time Accounts Payable Specialist to process a high volume of foreign vendor invoices. This position will be responsible for supporting daily accounts payable processes including but not limited to invoice processing, handling issues and coordinating research of discrepancies, and processing payments. This position may occasionally support the domestic vendor accounts payable function as well.
The ideal candidate must have a strong background in accounting software and thorough data entry skills and should be looking to contribute to a growing organization in a part-time capacity. The candidate will work closely with vendors and internal team members to resolve issues and must have excellent communication skills. We are looking for a focused individual that can work with minimal direction.
We are looking for someone who works 6 hours Mondays - Wednesdays.
The position is located in our Stoughton MA Headquarters location, with a hybrid option and will report to the Assistant Controller.
#FranklinFamily
IN MORE DETAIL, YOU WILL:
Process approximately 400-600 invoices per month including coding and approval verification
Manage and prioritize invoices to ensure they are paid timely and accurately
Calculate invoice discounts for terms and/or other deductions
Process electronic payments on a weekly basis
Reconcile vendor statements
Correspond with vendors and respond to inquiries in a timely manner
Reconcile A/P sub ledger to General ledger
Produce monthly reports to assist with month end close
Maintain accounts payable files
Other duties as assigned
Who you are:
Associate's or Bachelor's degree in accounting or related field strongly preferred
1-3 years of accounts payable experience required
What you have done/essential to the role:
Prior accounting experience
Strong data entry skills and attention to detail
Strong written and verbal communication skills
Analytical skills to analyze financial data and detect discrepancies
Excellent computer user skills with advanced Excel required
Infor Enterprise Financials and Powerlink experience are desirable
Level of Responsibility:
Interact regularly with internal and external parties, presents information for decision making to manager, and requires detailed input of documentation into databases and accounting systems
Supervisory Responsibilities:
This position supervises / does not supervise employees
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit/stand; use hands or fingers to handle, or feel; reach with hands and arms; and talk and hear.
WORK ENVIRONMENT:
The noise level in the work environment is usually moderate
If you are interested in joining the #FranklinFamily, please apply.
For this role, the pay range is $28.00-$29.00/per hour, which is what we reasonably expect to offer when filling the position. Your actual offer will depend on things like your experience, skills, and what you bring to the team
This role will have the following benefits due to it's part time nature:
Employee Discounts
401K with immediate participation
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit/stand, walk, kneel, crouch, has color and depth vision, possess the manual dexterity to use hands or fingers to handle, or feel; reach with hands and arms; and talk and hear, climb on ladders or be in heights. The employee needs to be able to carry 25 pounds.
WORK ENVIRONMENT:
The noise level in the work environment is usually moderate
Franklin Sports is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$28-29 hourly 4d ago
Resident Service Specialist - 345 Harrison
UDR, Inc. 4.5
Account specialist job in Boston, MA
UDR is now hiring a Resident Service Specialist to join our team at 345 Harrison, our apartment community (585 homes) in Boston, MA.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service.
SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS:
Move-In Coordination
1. Ensure each new resident has a move-in orientation conducted by appointment.
2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities
1. Scan all required move-in documents into Onesite.
2. Oversee Pending Tasks.
Customer Service Administration
1. Guide walk-in traffic and minimize the wait time.
2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
4. Organize incoming packages systematically and distribute as needed.
5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight
1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
2. Walk through all amenities daily to ensure they are stocked and in good condition.
3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
4. Provide superior customer service to internal and external customers.
Back-Up coverage
1. Interact with walk-in prospects by showing the property if needed and answering questions about the community.
2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area.
5. Complete market summary and comp reports as directed.
6. Comply with all Company policies and procedures related to employment.
7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
8. Perform Resident Service Manager duties in the absence of the Resident Service Manager.
9. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS:
Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations.
Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.
Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates.
Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records.
TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.
EDUCATION AND EXPERIENCE:
1. High School Diploma, or equivalent, is required.
2. Associate degree in business administration or equivalent, is preferred.
3. Minimum of two years of office experience is required.
4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred.
5. Must have and maintain a valid driver's license unless otherwise noted.
Benefits Offered:
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Critical Illness Plan
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Hourly Range:
* $25/hr. - $27/hr., depends on experience
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$25-27 hourly 3d ago
Client Specialist, Garden City
Knitwell Group
Account specialist job in Cranston, RI
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00262 Cranston, RI-Cranston,RI 02920Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$40k-68k yearly est. Auto-Apply 15d ago
Client Success Renewals Specialist
Norstella
Account specialist job in Providence, RI
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 28d ago
Accounts Payable Lead
Recordati S.P.A 4.1
Account specialist job in Bridgewater, MA
With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn. We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.
At Recordati, our mantra is simple. We've always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest - we want to give people the opportunity to be the best version of themselves.
This drive will never stop. Together, we will always be reimagining tomorrow - with new ideas, new technologies and new innovations to fight diseases.
Recordati. Unlocking the full potential of life.
This position is with Recordati Rare Diseases, Inc. (RRD), North America, an affiliate of Recordati.
Recordati Rare Diseases, Inc. (RRD) develops high-impact therapies for rare diseases, focusing on providing treatments to underserved communities in the U.S. Our mission is to mitigate the impact of rare diseases through increased awareness, better diagnoses, and improved treatment access in endocrinology, metabolic, hematology and oncology franchises. RRD is dedicated to fostering a dynamic work environment that promotes professional growth and a significant impact on patients' lives.
Reporting Structure
Reports To: Accounting Manager
Direct Reports: None
Areas Managed:
* Accounts Payable and vendor management.
* Travel and Expense Administration.
* General Accounting for Cash Reconciliations, Fixed Assets, Prepaids, Inventory, Purchase Orders, and Payroll Accounting.
Overview
This position will be an integral part of the Accounting and Finance team managing the daily transactional processing of the Travel and Expense and American Express administration, management of Accounts Payable, HST filing in Canada plus additional general accounting duties as assigned. This position will maintain vendor management, purchase order issuance and tracking, and month-end accrual support. This role will supervise Travel and Expense and Accounts Payable across all functions. This individual will have exposure to the entire Purchase to Pay process gaining skills in vendor management, issuance of purchase orders, receipt of invoices and subsequent payment of the invoices.
Essential Duties and Responsibilities
Travel and Expense
Ensure that Travel and expense reports are reviewed, audited, and approved in a timely and accurate manner consistent with Policy.
* Review the T&E and AMEX analytics to ensure prompt payments and follow up on late Expense reports and elevate T&E exceptions on a timely basis.
* Supervise employee expense report management.
* Administer the automobile expense reimbursement program (MOTUS) for field-based staff.
* Ensure compliance with Sunshine Act reporting for payments to Health Care Providers.
* Manage the data transfer processes between the external Systems and the general ledger and our internal budgeting system.
* Liaise with external data/systems providers and ensure the data integrity between external and internal system feeds.
* Oversee the American Express card program including review of payment aging and controls over new and cancelled accounts.
* Perform monthly training for new hires on the Concur and Amex systems.
Purchase to Pay Support
* Manage the local and global vendor management systems and be responsible for the vendor onboarding process.
* Responsible for issuance of purchase orders in accordance with RRD policy, monitoring the approval process and ensuring that SOW documentation is in place.
* Supervise invoice processing and payments.
* Prepare the annual Small Business Administration Program plan and monitor progress during the year on our SBA objectives.
* Support the annual 1099 process, W9, HST tax management.
* Support other initiatives
Accounting and general responsibilities
* G/L account analysis, reconciliations, and preparation of journal entries.
* Support monthly filing of HST in Canada.
* Account maintenance, journal entries, accruals, and account reconciliations in support of the travel and expense system.
* Support monthly prepaid schedules, track renewals and record amortization entries.
* Support monthly bank reconciliations.
* Preparing support for external audits.
* Additional duties and ad hoc analyses will be assigned.
* Act in full compliance with all laws, regulations, and policies including adverse events / pharmacovigilance responsibilities.
Education and Experience
* Bachelor's degree or higher in Accounting preferred.
* 5+ years' experience in an accounting function.
* SAP/S4HANA, SAP Concur and/or Motus expense experience is preferred.
* Knowledge of GAAP/IFRS is a plus.
* Demonstrated ability to deliver quality results within a fast-paced, dynamic environment.
Knowledge and Skills
* Intellectually curious and highly motivated with a "can do" mindset and good communication skills.
* Strong proficiency in Microsoft Excel, including ability to run analyses using pivot tables and V-lookups
* Accurate, with attention to detail and ability to manage multiple priorities and competing deadlines.
* Goal-oriented, with ability to plan and execute.
* Excellent organizational and problem-solving skills
* Demonstrated ability to work in a team environment and cross functionally
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Based upon job requirements, the employee may be required at times to attend meetings including travel out of state over weekends and nights. The employee must be able to freely operate and travel by car and train/plane modes of transportation. The employee is required to have a valid driver's license and means of transportation and a passport.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to fly via a commercial air carrier. This is largely a sedentary role; however, the employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; talk and hear. Occasionally is required to lift and/or move light to moderate weight up to 25 lbs.
Location
* This position is based at RRD's HQ Office in Bridgewater, New Jersey.
FLSA Classification
* This position is considered Exempt.
EEO Statement
Recordati Rare Diseases values the diversity of its workforce and welcomes applications from all qualified applicants. It is the policy of Recordati Rare Diseases to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, sexual orientation, gender identity, or national origin. Further, Recordati Rare Diseases will not discriminate on the basis of any characteristic protected by federal, provincial, or municipal law. Recordati Rare Diseases will provide reasonable accommodation for qualified individuals with disabilities.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of the activities, duties or responsibilities that may be required.
Disclosures
Annualized Pay Range (Base Pay): $97,600 - $146,400. This range reflects the anticipated base pay for the role at the time of posting and is provided in good faith.Other Types of Pay: Eligible for an annual performance bonus. Bonus structure is non-discretionary and tied to company and individual results.Health Insurance: Medical, dental, orthodontia, vision, life and ADD, and short term and long term disability insurance. Benefits begin on the first day of employment. Retirement Benefits: 401k Paid Time Off: Vacation, holiday, and sick/personal time.Additional Information:These disclosures reflect the primary components of total compensation and benefits available for this role. Actual compensation within the stated range will be based on skills, experience, and location.
At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.
We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.
If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.
$97.6k-146.4k yearly 3d ago
Account Based Marketing, Senior Specialist - MedTech
Pilot Thomas Logistics
Account specialist job in Boston, MA
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Account Based Marketing
ABM Marketing Senior Specialist - MedTech
Location: Hybrid - Boston, MA
Reports to: Senior Director, Growth Marketing MedTech
Travel: Approximately 25-30%
Excited to grow your career?
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
If you think that this opportunity is right for you, we encourage you to apply. We can't wait to see where your PTC experience takes you next.
We are seeking an experienced ABM Marketing Senior Specialist to lead targeted account-based marketing initiatives within the MedTech vertical. This role is ideal for a strategic marketer who knows how to design and execute campaigns that drive measurable impact and can collaborate closely with sales teams to accelerate growth. If you thrive in a fast-paced environment and want to influence how PTC supports major medical device manufacturers and their patients around the world, we'd love to hear from you.
Key Responsibilities
Lead ABM Campaigns: Design and execute 1-1 ABM campaigns tailored to key MedTech accounts, leveraging tactics such as digital advertising, email, events, webinars, or other creative marketing mediums.
Partner with Sales: Collaborate with sales teams to understand target accounts and develop marketing strategies that align with their objectives and accelerate deal cycles.
Drive Awareness and Pipeline: Launch initiatives that engage priority accounts, generate qualified leads, and support progression of opportunities through the funnel.
Measure and Optimize: Monitor campaign performance, analyze results, and refine strategies to maximize impact. Utilize platforms such as Qlik, Salesforce, 6sense, GA4, and Eloqua for tracking and reporting.
Manage Budget: Oversee ABM budget allocation, ensuring investments are optimized for growth and ROI.
Required Skills and Qualifications
5-10 years of B2B marketing experience with at least 3 years of ABM experience, ideally in software; experience in MedTech sector is a plus.
Proven track record of building and executing successful ABM campaigns with measurable results.
Expertise in managing large-scale events and digital programs from planning through execution.
Strong understanding of sales processes and ability to support complex deal cycles.
Hands-on experience with Salesforce, Eloqua, 6sense, and related reporting tools.
Exceptional project management skills with the ability to meet tight deadlines.
Clear and persuasive communicator, capable of influencing both marketing and sales stakeholders.
Self-driven team player who can work independently and lead initiatives without constant oversight but also collaborate with peers to support common projects, share ideas and deliver impact for the vertical team.
Willingness to travel 25-30% as required
PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $86,000 - $113,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.
For more information about PTC's comprehensive benefits, please visit our Careers Page.
Applications will be accepted on an on-going basis.
At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."
$86k-113k yearly Auto-Apply 15d ago
Client Specialist
Barry's 3.7
Account specialist job in Boston, MA
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
$55k-92k yearly est. 57d ago
Call Center Specialist II Crisis Services 40hrs
Umass Memorial Health 4.5
Account specialist job in Worcester, MA
Are you a current UMass Memorial Health caregiver? Apply now through Workday.
Exemption Status:
Non-Exempt
Hiring Range:
$21.82 - $33.15
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday, Sunday, Thursday, Tuesday, Wednesday
Scheduled Hours:
3:00p-11:30p
Shift:
2 - Evening Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
71000 - 0101 Access Division Call Center
Union:
SEIU Local 509 Community Health Link
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The Call Center represents CHL to those seeking services. The Call Center Specialist II receives, processes, and schedules referrals for crisis services. This role requires an understanding of CHL's mission, vision, and core values. The Call Center Specialist II is the first point of contact for CHL clients and interacts with them to ensure they are connected to all needed services.
I. Major Responsibilities:
1. Receives and responds to telephone calls and referrals regarding urgent and emergent behavioral health services.
2. Registers, screens, and completes insurance checks for individuals seeking services at CHL.
3. Performs telephonic interventions which include, but are not limited to, crisis support and de-escalation of individuals in Crisis.
4. For urgent and emergent services, assists Clinicians with arranging dispositions of cases inpatient bed Searches, making referrals, arranging transportation (cab or ambulance) etc.)
5. Assigns and schedules initial assessments for urgent and emergent services.
6. Obtains insurance authorizations, processes referrals and obtains information and enters into Electronic Health Record (EHR).
7. Communicates to supervisor information gathered for referrals from identified high priority referral sources, including (but not limited to) the Department of Mental Health and hospital inpatient programs.
8. Demonstrates knowledge of services and resources available at CHL and in the community
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Bachelor's degree is required.
2. Must be able to pass a CORI background check.
3. Driving is not a requirement.
Experience/Skills:
Required:
1. A minimum two (2) years' experience working in a clinical environment is required.
2. Ability to learn to CHL's service lines to appropriately triage clients with various levels of complexity to the right services.
3. Ability to document CHL services in accordance with insurance reimbursement requirements.
4. Effective oral and written communication skills
5. Basic computer skills in Microsoft Suite
6. Ability to learn to navigate in the Electronic Health Records (EHR) system.
7. Ability to multitask. Must possess time management skills with a strong sense of prioritization and follow through.
8. Requires personal and professional accountability, self-management, discretion, initiative, professional integrity and cultural competency.
9. Ability to use office equipment, including copy machines, computers, printers, telephones.
Preferred:
1. Prior experience in a behavioral health and/or call center environment is preferred.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$21.8-33.2 hourly Auto-Apply 60d+ ago
Call Center Specialist
Manufacturing Inc. 3.8
Account specialist job in Providence, RI
Job Description
We are seeking a highly motivated and empathetic Customer Care Specialist to join our dedicated team. This is an onsite position that plays a critical role in providing exceptional support, resolving customer inquiries, and ensuring a positive brand experience through phone, email, and chat interactions. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply.
What's In It For You
Impactful Work: Be the front-line voice of our company, directly influencing customer satisfaction and loyalty.
Skill Development: Gain valuable professional experience in communication, problem-solving, and relationship management.
Supportive Team Environment: Work alongside a collaborative and friendly team committed to mutual success.
Financial Recognition: Eligibility for an incentive recognition bonus for performance and goal achievement.
Responsibilities Include
Answering inbound customer calls, emails, and chats promptly and professionally.
Identifying and assessing customers' needs to achieve satisfaction through effective troubleshooting and solutions.
Managing and resolving complex customer complaints and inquiries with patience and diplomacy.
Documenting all interactions and transactions accurately in the customer relationship management (CRM) system.
Maintaining a high level of product and service knowledge to provide accurate information.
Following established communication procedures, guidelines, and policies.
Skills and Qualifications
High school diploma or equivalent.
Minimum of 1 year of experience in a customer service or call center environment.
Exceptional verbal and written communication skills.
Strong active listening and problem-solving abilities.
Proficiency with standard office software (e.g., Microsoft Office Suite).
Ability to sit for extended periods and manage high call volumes efficiently.
Experience with a major CRM system (e.g., Salesforce, Zendesk).
Associate's or Bachelor's degree a definite plus!
Compensation and Benefits
Pay Rate: The expected hourly wage is $19/hr. Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM ONSITE.
Benefits: We offer comprehensive benefits, which include health insurance and an incentive recognition bonus. (All benefits are based on eligibility).
Ready to make a difference? Apply today by submitting your resume and a brief cover letter through our online portal! We look forward to reviewing your application.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
$19 hourly 26d ago
Billing Coordinator
Car Gurus 4.2
Account specialist job in Boston, MA
Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
We are looking for a customer-focused and detail-oriented Billing Coordinator to join our Finance Operations team. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is eager to learn billing and payments processes. You will serve as a key point of contact for customers, working closely with internal partners to resolve billing and account-related questions while delivering a positive and professional customer experience.
Key Responsibilities
* Serve as a primary point of contact for customer inquiries related to billing, payments, and account questions via incoming cases and phone calls.
* Provide timely, accurate, and professional responses while meeting individual and team service level expectations.
* Investigate and resolve customer issues, including billing discrepancies, payment questions, and account adjustments.
* Create credits and update customer account balances in accordance with internal approval policies.
* Partner with Sales, Sales Operations, and Collections to resolve customer concerns and ensure a seamless experience.
* Maintain accurate and up-to-date customer account information within financial systems.
* Identify recurring customer issues or trends and escalate insights to leadership to help improve processes and the customer experience.
* Support additional administrative and operational tasks as needed to support the Finance Operations team.
Qualifications
* 1-3 years of experience in customer support, billing, accounts receivable, or a related role.
* Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
* Strong customer service mindset with excellent written and verbal communication skills.
* High attention to detail and the ability to manage multiple customer requests in a fast-paced environment.
* Comfortable working with high volumes of cases or calls while maintaining accuracy and professionalism.
* Eagerness to learn new systems and processes, with a proactive and dependable work style.
* Proficiency in Microsoft Excel; experience with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus.
The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Position Pay Range
$43,000-$54,000 USD
Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
$43k-54k yearly 28d ago
Legal Billing Specialist
Greenberg Traurig 4.9
Account specialist job in Boston, MA
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Legal Billing Specialist to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry.
Join our Revenue Management Team as a Legal Billing Specialist in our Boston Office
We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. As a Legal Billing Specialist, you will provide end-to-end invoice preparation while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact.
This role will be based in our Boston office. This position reports to the Billing Manager of Revenue Management. The candidate must be flexible to work overtime as needed.
Position Summary
The Legal Billing Specialist will be responsible for the full life cycle of the invoice preparation process while ensuring that all invoices are accurate, compliant with client requirements, and submitted in a timely manner. This role demands strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff.
Key Responsibilities
Edits Prebills via Prebill Viewer and Aderant based on the request from the Billing Attorneys.
Generates a high volume of complex client invoices via Aderant.
Ensures that all invoices are compliant with the billing guidelines and that all required supporting documentation is compiled prior to submission.
Submits ebills via EHub, including all supporting documentation.
Monitors and immediately addresses any invoice rejections, reductions, and those needing appeals.
Responds to billing inquiries.
Undertakes special projects and ad hoc reports as needed and/or requested.
Qualifications
Skills & Competencies
Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation.
Effectively prioritize workload and adapt to a fast-paced environment.
Highly motivated self-starter who can work well under minimal supervision, as well as take a proactive approach in a team setting.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Strong analytical and problem-solving skills.
Takes initiative and uses good judgment; excellent follow-up skills.
Must be proactive in identifying billing issues and providing possible solutions.
Must have the ability to work under pressure to meet strict deadlines.
Ability to establish and maintain positive and effective working relationships within all levels of the firm.
Education & Prior Experience
Bachelor's Degree or equivalent experience in Accounting or Finance.
Minimum 3+ years of experience as a Legal Biller required.
Technology
Aderant or Elite/3E preferred, Prebill Viewer, E-billing Hub, Bill Blast.
Proficiency in Excel required.
The expected pay range for this position is:
$40.86-$46.46 per hour
Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
$40.9-46.5 hourly Auto-Apply 5d ago
ASAP Billing Specialist
Guardian Angel Senior Services 3.7
Account specialist job in Auburn, MA
Guardian Angel Senior Services is a family-owned Home Care Agency in business for 22 years. Our growing company is looking for support in our Fiscal Department. Basic FunctionThe Billing Specialist is responsible for all aspects of billing, payroll, grant report entry, and ensuring operational effectiveness by implementing new technologies. Additional miscellaneous tasks, and projects, as needed.
Responsibilities:
Serve as primary biller for assigned Aging Services Access Points
Create/Save/Upload billing reports/Files
Investigate and correct, when applicable. pre-billing errors.
Confirm all reports balance prior to creating files for submission
Create billing claims and correspondence.
Working with Wellsky on a regular basis
Make corrections on billing spreadsheet, coversheet, Generations and Wellsky, when able, e-mail appropriate staff for assistance with remaining errors
Run Timesheets
E-mail error log and coversheet to ASAP
Continuously follow up on error correction progress
Confirm Generations Billing report equals final billing numbers from ASAP or Wellsky Service delivery report
Save final Service Delivery Report to appropriate ASAP file
Provide consulting services on matters related to billing.
Always maintains the confidentiality of patient and organization information.
Qualifications
Ability to work independently, while meeting company deadlines
Ability to manage multiple projects, prioritize, and multi-task
Commitment to completing tasks
Excel at operating in fast paced environments
Excellent people skills, open to direction and collaborative work style
Must have strong verbal and written communication skills
Knowledge of QuickBooks a plus
Other Skills:
Technical Communication
Customer Relations
Customer Service
Diplomacy
Filing
MS Office
Negotiations
Organization
Planning
Professionalism
Project Management
Presentation
QuickBooks
Time Management
Typing Skills
Sales
Education/Training
Experience
Prior home care experience required.
Prior billing / payroll experience required.Apply Today!
Submit Resume for Consideration
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
$35k-44k yearly est. Auto-Apply 8d ago
Accounts Receivable Specialist
SDL Search Partners 4.6
Account specialist job in Boston, MA
A prominent financial services organization headquartered in Boston, committed to delivering innovative solutions to its clients is seeking an Accounts Receivable Specialist. This role will play a pivotal part in optimizing the accounts receivable processes and ensuring the financial health of the organization. As the Accounts Receivable Specialist, you will be responsible for overseeing the end-to-end accounts receivable function, including billing, collections, and reconciliation. This role requires a strategic thinker with strong leadership skills, a deep understanding of accounts receivable processes, and the ability to collaborate effectively with cross-functional teams.
This is a hybrid position with 2-3 days per week on-site in Boston.
Compensation / Benefits / Perks:
Above market base pay
Bonus
Profit Sharing
Health / Dental / Vision
Hybrid working environment
Defined Promotion Track / Opportunities for Growth & Professional Development
Many more company perks
Responsibilities:
Oversee the accurate and timely generation of invoices.
Ensure billing processes align with company policies and client agreements.
Monitor and analyze aging reports, identifying and addressing overdue accounts.
Collaborate with clients to resolve billing inquiries and discrepancies.
Analyze reports to provide insights into receivables performance.
Identify opportunities for process improvements to enhance efficiency.
Work closely with cross-functional teams to implement changes and best practices.
Ensure compliance with accounting standards, company policies, and relevant regulations.
Stay informed about changes in accounting practices and communicate updates to the team.
Qualifications:
Bachelor's degree in finance, Accounting, or a related field.
Experience in Financial Services or Professional Services is ideal.
Strong knowledge of accounting principles and receivables best practices.
Excellent leadership and team management skills.
Strong Excel skills (Pivot Tables & vlookups)
Exceptional analytical and problem-solving abilities.
$48k-68k yearly est. 60d+ ago
Supervisor, Patient Registration
Neighborhealth Corporation
Account specialist job in Boston, MA
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Registration
All Locations:
10 Gove Street - Taylor Building
Position Summary:
The Supervisor of Patient Registration is responsible for all registration-related activities in the departments located at Gove, Maverick, Paris St. and Winthrop. This includes assuring the smooth delivery of quality registration services in relationship to optimal patient flow within the departments. This includes overseeing the general clerical functions such as appointment scheduling, check-out and order entry. Directly supervises 20 - 40 (number may vary) Registration PAR's /PAC's and Team Leads in the planning and delivery of training of Patient Access Representatives, Coordinators and Leads and all other staff performing the registration and function. Works directly with the Operations Manager and/or Administrative Director in measuring the success of continuous improvement efforts in maximizing health center revenues and improved patient experience throughout the registration and check in process.
Schedule: Tuesday-Saturday 3pm-12am. Hours must flexible and include some evenings, weekend, and holidays depending on department needs.
Essential Duties & Responsibilities
Directly supervise the activities of all Full-time, Part-time and per diem staff which include Patient Access Representatives/Coordinators primarily responsible for the Patient Registration function but also includes scheduling, check-out and order entry
Implement and maintain registration standards, policies and procedures in conjunction with the Operations Manager and Administrator Director ; continuously identify areas in need of policy development and to appropriately raise and address issues needing clarification
Act as a resource and role model to staff, and provide an expert knowledge base
Act as a liaison between assigned departments, Registration, and Patient Accounts; ensure the smooth and efficient patient and work flow to balance the needs of both the clinical department and Registration and report any relevant issues to management; work closely with the Medical director, operations manager and Administrative Director of the Pediatric department .
Ensure all appropriate staff are updated of all new information and changes within the assigned clinical departments
Address issues and problems as they arise
Plan, coordinate, and lead regular staff meetings with Patient Access Representatives/Coordinators as needed
Participate in the planning, coordination, and delivery of all Registration training including new staff training, re-training for existing staff, on-going continuous improvement in skill development and training for all registration staff and any other staff performing a registration function
Provide “hands on”/on-the-job training to fully develop registration and customer service skills and maximize potential of staff
Assist in the facilitation the completion and continuous updates of the Registration Policy & Procedure manual and all related tools to improve and enhance PAR's & PAC's access of up to date, practical, user-friendly written information and on-line resources
In conjunction with Human Resources Department and manager, interview and select Clerical Associate staff and fully participate in staff retention efforts
Evaluate the performance of staff providing constructive feedback for professional growth and development; write and review performance appraisal in a timely manner; participate in corrective action processes for Registration staff as needed
Oversee the daily quality review of the HSN Special Circumstance application for completion , AOB's , UDS, and the information entered in EPIC prior to forwarding to Patient Accounts and Medical records; track outcomes to identify staff and Department areas for improvements and areas for re-training (this has changed) no longer use encounter forms
The ability to maintain Templates
Maintain cash handling in accordance with department and health center policies and procedures
Identify, track and report on various measures to continuously improve performance of Patient Access Representatives/Coordinators, including the delivery of quality patient service and other outcomes
Perform the responsibilities of the Patient Access Representative/Coordinator as needed; assures shifts have adequate staff coverage
Assure the staff equipment (printers, faxes, phones, POS machines, computers) are in good working order, are kept supplied with cartridges, paper, etc. as needed; collaborate effectively with Purchasing, Facilities, MIS, and other departments in obtaining needed parts, repairs, and maintenance
Coordinate the ordering, inventory, and distribution of supplies for Registration staff in assigned clinical areas
Coordinate and Facilitate with all staff with respect to insurances and the verification process and all online eligibility resources available at the health for efficient patient flow in the following manners; performing the pre-verification process and updating EPIC with correct information prior to the patient presenting for their appointment. Included but not limited to all new departments in Pediatrics.
Check's DAR daily for Behavioral Health & Nutrition encounters to be certain they are check out to the appropriate insurance for completion
EDUCATION:
High School graduate or equivalent
EXPERIENCE:
Minimum of 3 to 5 years supervisory experience
Knowledge of managed care, the various insurance plans, registration practices and protocols strongly needed
Understanding of and experience with NeighborHealth' systems, processes, policies and procedures a plus
Minimum of 3 to 5 years work experience in a health care or customer service environment
Bilingual in English/spanish is highly preferred
SKILLS/ABILITIES:
Strong leadership, initiative, and supervisory skills
Exceptional customer service and problem solving skills
Excellent communication and interpersonal skills
Strong organizational and time management skills
Awareness and appreciation of the continuous improvement processes
Strong computer skills
Awareness of state of the art technology to solve operational issues
Analytical skills necessary to review reports and identify trends/issues
Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously
PAY RANGE:
$54,080 up to $ 81,120 depending on experience
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
How much does an account specialist earn in Cranston, RI?
The average account specialist in Cranston, RI earns between $32,000 and $79,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Cranston, RI
$51,000
What are the biggest employers of Account Specialists in Cranston, RI?
The biggest employers of Account Specialists in Cranston, RI are: