Accounts Receivable Specialist
Account specialist job in Rochester, NY
Glazer Properties is a national real estate firm that is operated by our founder and CEO, Kevin Glazer. A prominent figure in the commercial real estate world for the past 30 years, Mr. Glazer is also a co-owner of the Tampa Bay Buccaneers and a principal investor in the Manchester United Football Club, one of the most valuable and recognizable teams throughout the entire world!
As a leader in the commercial real estate industry, we offer unique opportunities to work at the highest level in the field. We recognize the importance of hiring people - not job titles. This is why we are always looking for talented, driven individuals and striving to maintain a culture that allows for both professional development and personal enjoyment.
If you're eager to join a collaborative, nimble team with national impact, Glazer Properties is the place for you.
About The Role
We're looking for a motivated and detail-savvy Accounts Receivable Specialist to join our team and take charge of rent collection and receivables management across our property portfolio. You'll collaborate closely with property managers and finance professionals to streamline processes and resolve payment issues efficiently. This role plays a key part in maintaining healthy cash flow, minimizing delinquencies, and ensuring that tenants remain in compliance with all contractual lease terms.
What You'll Do
Monitor Receivables: Track outstanding balances and proactively follow up on overdue accounts, including rent, fees, and other tenant charges
Engage with Tenants: Communicate with tenants via phone, email, and written notices to address payment reminders, resolve disputes, and answer billing questions
Process Payments: Accurately record and apply payments in the accounting system, ensuring timely updates and reconciliation
Resolve Discrepancies: Investigate and resolve billing issues or tenant concerns with professionalism and urgency
Maintain Records: Keep detailed logs of collection activities, tenant communications, and payment statuses
Generate Reports: Assist in preparing aging reports, payment summaries, and collection performance metrics
Ensure Compliance: Review and take appropriate action when a tenant fails to comply with both monetary and non-monetary obligations under a lease or license agreement
Collaborate Across Teams: Partner with property management and accounting to align on tenant accounts and financial reporting
What We Look For
Bachelor's degree
2+ years of experience in accounts receivable or collections, ideally within property management or real estate
Familiarity with industry software such as MRI is a plus
Proven ability to manage multiple tasks simultaneously in a deadline/time sensitive environment
Ability to think on a critical level when reviewing and interpreting contractual documents such as lease and license agreements
Strong interpersonal and communication skills
Excellent attention to detail, time management, and organizational abilities
Working knowledge of collections regulations and best practices is a plus
Compensation: $70,000-$80,000
Exceptional salary based on qualifications and prior professional experience
Excellent Medical and Dental Coverage Options
Health Savings account
401(k) retirement plan
Paid vacation and sick days
Paid holidays
Customer Care Specialist
Account specialist job in Rochester, NY
40 hours/week
The contact center is open Monday - Saturday. Weekdays 7:00 a.m. - 7:00 p.m. and Saturdays 8:30 a.m. - 2:00 p.m.
Schedule:
This position offers a set schedule, Monday - Saturday with a day off during the week, and every Sunday off. It is a hybrid role that is remote eligible for up to 50% of the time if all performance expectations are consistently being met. Must be flexible to meet current and future business needs.
Comprehensive Benefits:
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
Pay and Incentive Plan:
$22.02/hr with opportunity to advance to a level II
In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth!
Purpose of Position:
This position is accountable for helping customers via a phone channel, assisting with account reviews, transaction processing, and customer profile maintenance. Telebanker I employees identify and recommend products and services to help customers address financial needs in a referral capacity. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets.
Accountabilities:
Employee Experience: Telebanker I employees are focused on foundational skill development, and sharing feedback to surface actionable improvement opportunities for an enhanced customer and employee experience.
Active participation in Voluncare
Model ESL's core values
Engages in continuous self-development
Openly accepts feedback to improve performance, and offers feedback for an improved experience
Is engaged in coaching activities
Consistent reliability and dependability in fulfilling job responsibilities
Customer Experience: Telebanker I employees are focused on the consistent use of approved behaviors to insure that customer experience align with standards.
Recommend and refer products and services to help customers increase their convenience and achieve their financial goals
Accuracy in transaction processing
Adhere to Contact Center Call Center Standards for call handling
Adhere to work schedule
Accurately process customer transactions and provide appropriate recommendations to customers who may need guidance in identifying the best solution to meet needs.
Support the Voice of Customer process by documenting customer feedback in the VOC database
Operational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process.
Accuracy in transaction processing
Effective use of system tools to problem solve
Transitioning call to Telebanker II when call complexity exceeds scope of role
Financial Impact: Telebanker I employees learn about products and services, and use their product knowledge to recommend products and services that benefit the customer.
Accuracy in transaction processing
Act as the first line of defense against fraud and scams which place customer account security at risk.
Strict adherence to verification processes for authenticating customer identities, verifying transactions, and confirming sensitive information to prevent fraudulent activities
Deliver information to customers on identifying and preventing fraud.
Sensitivity to unusual behavior, inconsistencies in information provided, or requests for sensitive information
Escalate issues to higher authorities when necessary
Qualifications
High School diploma or High School equivalency diploma required
Min 1yr customer service and/or sales experience in a retail/sales environment
Comfortable working with a variety of computer applications
Effective verbal communication skills
Ability to identify opportunities to deepen customer relationships
Ability to maintain poise and professionalism under pressure
Prior banking experience preferred
Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper
We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
#LI-KM1 #LI-Hybrid
Cell Therapy Account Specialist, Rochester
Account specialist job in Rochester, NY
Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide.
Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma.
Legend Biotech is seeking Cell Therapy Account Specialist as part of the Sales team based in Rochester, NY (remote).
Role Overview
The Cell Therapy Account Specialist is responsible for representing Legend's products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area.
Key Responsibilities
Drives multiple myeloma CAR-T brand choice amongst institution-based oncology customers
Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state
Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support
Develops an understanding of the issues and opportunities unique to each geography
Provides any and all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape.
Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals
Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services
Assists in the identification and resolution of issues and opportunities, and communicates proactively to marketing and sales management. Prepares territory budget plans for customer contacts, unrestricted educational grants, speaker events and other miscellaneous external expenditures
Represents Legend at National and/or local symposiums/conventions
Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment
Demonstrates leadership among peers by consistent application and modeling of the appropriate compliance, behavior, and conduct
Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc
Reports adverse events to Legend's Drug Safety department and other internal departments as appropriate per required guidelines
Actively promotes the appropriate use of Legend's products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines
Strict compliance with all regulatory agencies, state, and federal law is required
Adheres to company policies, procedures and business ethics
Requirements
Bachelor's Degree from accredited college or university
Minimum of 4 years pharma/biotech sales in specialty, oncology, or rare disease
Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets
Experienced managing and executing in large accounts including strategic planning and problem solving
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
#Li-BZ1
#Li-Remote
Benefits
We are committed to creating a workplace where employees can thrive - both professionally and personally. To attract and retain top talent in a highly competitive industry, we offer a best-in-class benefits package that supports well-being, financial stability, and long-term career growth. Our offerings are designed to meet the diverse needs of our team members and their families, ensuring they feel valued and supported every step of the way. Highlights include medical, dental, and vision insurance as well as a 401(k)-retirement plan with company match that vest fully on day one. Equity and stock options are available to employees in eligible roles, we offer eight weeks of paid parental leave after just three months of employment, and a paid time off policy that includes 15 vacation days, 5 personal days, 5 sick days, 11 U.S. national holidays, and 3 floating holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs - demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
EEO Statement
Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by applicable law.
Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions.
Legend Biotech maintains a drug-free workplace.
Auto-ApplyAccounts Receivable Analyst
Account specialist job in Rochester, NY
Job Description
Job Title: Accounts Receivable Analyst
Department: Finance
Reports to: Controller
Worker category: Full-time
We are seeking an experienced and proactive Accounts Receivable Analyst to oversee and improve our AR collections process across a dynamic client base of law firms and corporate legal departments. This individual will manage the full accounts receivable lifecycle-including invoicing, collections, and reconciliation-while building strong relationships with clients and internal stakeholders. The ideal candidate is analytical, solutions-oriented, and comfortable communicating directly with clients to resolve payment delays and disputes.
Key Responsibilities:
Client Invoicing & Payment Application
Prepare and send accurate client invoices and statements (paper and electronic) in a timely manner
Set up new clients and maintain billing records in NetSuite
Apply and post payments (check, ACH, EFT, credit card) in NetSuite
Reconcile customer transactions, daily EFTs, and credit card deposits
Collections & Client Relationship Management
Monitor aging reports and proactively follow up on outstanding balances
Make direct collection calls and email follow-ups to reduce DSO and bad debt
Resolve client disputes related to sales tax, invoice errors, and service documentation
Escalate high-risk accounts to Sales or executive leadership with recommended actions
Maintain clear and professional communication with attorneys, finance teams, and client procurement departments
Internal Collaboration & Reporting
Partner with Sales, Legal Operations, and Client Services teams to understand client nuances and invoicing requirements
Track and report on COD job payments and other non-standard payment terms
Prepare monthly AR and DSO reports with insights on trends, risks, and opportunities
Support month-end close activities, general ledger reconciliations, and prepaid allocations
Review American Express and Verisma postage accounts for reconciliation
Review and process employee expense reports as needed
Qualifications
Skills and Competencies:
Confident and professional communicator, comfortable interacting with attorneys and law firm finance teams
Results-driven and persistent in follow-up, with a focus on reducing aging receivables
Ability to navigate complex client billing structures (split invoices, retainer balances, third-party billing)
Strong Excel skills, including pivot tables, v-lookups, and reconciliation techniques
Detail-oriented with the ability to manage multiple priorities and deadlines
Education and Experience:
Bachelor's degree in Accounting, Finance, or Business required
3+ years of accounts receivable, collections, or client billing experience in a B2B services environment
Experience with legal services, eDiscovery, or professional services clients preferred
Experience with NetSuite or other ERP systems strongly preferred
Work Environment and Physical Requirements:
This is a remote-eligible role with the expectation of core working hours aligned to Eastern Time
There may be occasional requirements to work onsite at Avalon's offices in Rochester, NY; Cleveland, OH; or New York City, depending on business needs.
Prolonged periods sitting at a desk and working on a computer
Frequent communication via phone, email, and virtual meetings
Billing Associate
Account specialist job in York, NY
FGS Global is seeking a motivated and detail-focused Billing Associate to join the firm's North America Finance team. As a Billing Associate, the person will be responsible for ensuring accurate and timely billing utilizing the firms accounting platform, NetSuite. In this role, collaboration with project teams, clients, and finance departments will be expected to streamline billing procedures and to maintain compliance with project contracts. This role will be based in our New York City office and follows a hybrid working schedule (3 days expected in-person).
Responsibilities
Billing Process Management:
Oversee the end-to-end billing process for NetSuite projects, ensuring accuracy and adherence to project timelines
Generate and review invoices, ensuring completeness and compliance with project contracts.
Collaboration with Project Teams:
Work closely with project managers and teams to understand project scope, milestones, and deliverables
Align billing activities with project progress and milestones to facilitate accurate invoicing.
Building strong relationships to perform timely updates and obtain partners approvals.
Client Communication:
Interact with clients to address billing inquiries, provide billing information, and ensure client satisfaction with the billing process.
Follow up on overdue bills if necessary.
Contract Compliance:
Ensure that billing activities align with contractual agreements and terms for NetSuite projects.
Collaborate with legal and project teams to resolve any discrepancies in billing terms.
Documentation and Reporting:
Maintain accurate documentation of billing activities and client interactions.
Generate regular reports on billing status, outstanding invoices, and other relevant metrics.
NetSuite System Utilization:
Utilize NetSuite software to manage billing processes efficiently.
Stay updated on NetSuite features and updates that may impact billing procedures.
Qualifications
Bachelor's degree in Accounting, Finance, or related field preferred.
Strong understanding of project contracts and billing terms.
Prior experience in billing, invoicing, and/or accounts receivable is preferred.
Attention to detail and ability to manage multiple tasks simultaneously.
Excellent communication skills and follow through in project completion.
Proficient in all Microsoft Office Suite (Excel, Word, Outlook).
Ability to work independently and as part of a team.
Ability to prioritize tasks and meet deadlines in a fast-paced environment is a must.
Bachelor's degree in Accounting, Finance, or related field preferred.
About FGS Global
FGS Global is a strategic advisory and communications consultancy, with over 1400 multidisciplinary experts across the world's major financial, government, business, and cultural centers. The firm is an acknowledged leader in crisis, corporate reputation, public affairs and capital markets, M&A advisory and boardroom communication counsel. FGS Global supports its clients in addressing a myriad of stakeholder concerns by leveraging its research and insights, media placement, content, digital, and data capabilities. The company was created in December 2021 by combining Finsbury, Hering Schuppener, The Glover Park Group, and Sard Verbinnen & Co. FGS Global serves its client base from 27 cities worldwide, including U.S. Offices in New York, Washington, D.C., Los Angeles, Boston, Chicago, San Francisco, South Florida, and Houston.
New York Salary Range
$65,000-$75,000 USD
New York City Salary Range
$65,000 - $75,000 USD
Auto-ApplySales and Service Specialist
Account specialist job in Webster, NY
The Sales and Service Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Sales and Service Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers
Ensure optimal operational efficacies to provide customers the best rental car experience
Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
Assist customers with various post rental inquiries that involve the rental and billing process
Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience.
Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
Professional Experience:
Ability to work in a fast-paced environment with a variety of tasks.
Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
Previous customer service.
Strong time management and organizational skills are required
Computer literate and detailed orientated.
Must have a valid driver's license with an acceptable driving record
Wage: $17.00
Knowledge:
Customer service resolution practices
Excellent communication techniques
Sales Management/Coaching ability
Skills:
Demonstrate good written and oral communication skills.
Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
Demonstrate professionalism and interpersonal skills.
Show a high level of ownership, accountability and initiative.
Proven experience of working well within a team.
Ability to work flexible shifts including weekends and holidays; and work overtime as required.
Willing to work outdoors during all weather conditions.
Assist with special administrative projects when needed.
Ability to stand for long periods of time.
Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
Auto-ApplyCustomer Service Teammate
Account specialist job in Macedon, NY
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation:
Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Call Center Specialist I
Account specialist job in Pittsford, NY
Canandaigua National Bank
Hours: Full Time
What does a Call Center Specialist do at Canandaigua National Bank? Our team-oriented culture is second to none. What truly sets us apart is the quality and commitment of our employees. The Call Center Specialist at Canandaigua National Bank is responsible for providing superior banking assistance to current and prospective customers via the telephone and on Chat. The Call Center Specialist assists with recognizing and uncovering caller needs and providing a superior customer experience with any banking needs. Call Center Specialists have tools at their disposal to provide all of our customers with convenient, enjoyable and efficient service for all of their banking and financial needs.
This role has the possibility of working hybrid.
What competencies are needed to be successful in this role?
A high school diploma or equivalent with an emphasis in business curriculum; bank customer service representative training.
A minimum of one (1) year of experience in a customer service focused role required.
A minimum of one (1) year of banking experience is required.
Excellent communication and interpersonal skills.
Must be able to work within a fast-paced team environment and prioritize tasks in the face of conflicting priorities.
Ability to work in a confidential and time sensitive environment is essential.
Moderate ability to analyze and categorize data.
What does a successful first year in this position look like?
Contribute to the team success by answering incoming calls placed by CNB customers.
Successfully complete training associated with product lines, internal operations and customer service functions.
Become proficient in associated systems such as core banking, debit card administration, loan payment administration and bill pay services.
Participate in the referral program and meet quarterly goals while making qualified referrals based on customer need.
Accurately log and manage customer activity and communication in the appropriate systems.
Gain knowledge of the laws, regulations, and practices that impact the banking industry such as the Bank Secrecy Act, anti-fraud and anti-money laundering polices.
Compensation range: $20-$21
The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.
What makes working at Canandaigua National Bank different?
Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community.
Our culture nurtures passionate employees and offers great rewards including:
Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners.
Paid holidays, vacation, and sick time.
Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
Training & development opportunities.
Tuition assistance.
Community focused volunteer opportunities.
Award winning wellness program that promotes a solid work/life balance.
Banking perks and discount programs.
Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers.
As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, religion, disability, sexual orientation, education, and culture.
Canandaigua National Bank remains an independent community bank. If you want to be a part of something special, join us today!
Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Auto-ApplyInvoicer/Billing Specialist
Account specialist job in Rochester, NY
Job Description
What You'll Do
is fully onsite. Monday through Friday, 8:00 am to 4:30 pm
Review and confirm order details such as pricing, product codes, and shipping methods.
Verify picked orders by weighing or counting quantities of product against pick tickets.
Coordinate with departments to ensure order accuracy and timely delivery.
Generate and distribute customer invoices once shipments are complete.
Assist with resolving billing issues, invoice discrepancies, or lost shipments.
Respond to internal and external inquiries regarding order status or invoicing.
Prepare shipping paperwork for both domestic and international shipments.
What We're Looking For
High school diploma or equivalent required; Associate degree preferred.
1-3 years of experience in invoicing, order entry, billing, or administrative support (manufacturing experience a plus).
Strong computer skills (Microsoft Office proficiency required).
Excellent math and analytical skills.
Strong attention to detail and accuracy.
Ability to multitask and meet deadlines in a fast-paced environment.
Team-oriented attitude and strong communication skills.
Why You'll Love Working at JK Findings
Since 1975, JK Findings has been a trusted leader in the jewelry industry - manufacturing high-quality precious metal components and innovative anti-tarnish products used by brands around the world. We're proud to be a growing, USA-based company known for craftsmanship, customer service, and a team that genuinely cares about what we do.
And none of that would be possible without our people. Our benefits are designed to support your health, your goals, and your life outside of work, all while creating a workplace where you feel valued, supported, and part of something exciting.
Health & Wellness: Feel Your Best
We want you - and your family - to have the support you need.
100% company-paid health insurance for employees (HDHP) starting day one
Family coverage available Company contribution to your HSA
$0 preventive medications for many common needs
Monthly company contribution toward dental coverage
Optional vision plan
Time Off: Take the Break You Deserve
Life is better when you have balance. We encourage you to unplug, relax, and recharge.
Paid vacation for employees working 20+ hours per week
Vacation grows with your time here
Financial Perks: Invest in Your Future
We're committed to helping you build long-term stability.
401(k) with a generous company match after 1 year
50% match on contributions, up to 5%
Student Loan Payment Match - up to $1,200 per year
Grow With Us: Career & Development
Your career matters - and we're here to help you level up.
Development and training opportunities
Support for expanding your skills and advancing your career
More Good Stuff
(We'll go over the details during your interview.)
Life and disability insurance
Paid sick time
Additional supplemental benefits
Our Culture: Work Hard, Have Fun
We're serious about quality and just as serious about celebrating the people who make it possible. From company events to casual moments of connection, we make room for fun, teamwork, and a genuinely supportive environment.
Connecting Jewelry Since 1975
Accounts Receivable Specialist
Account specialist job in Rochester, NY
WXXI is looking for an Accounts Receivable Specialist to join the team. If you enjoy working with numbers, spreadsheets, and great people, apply today!
Account Receivables Specialist
Department: Business Affairs
Reports to: Chief Financial Officer
Status: Full Time (40 hours)
Pay: $25.00 per hour
Position Summary:
The Accounts Receivables reports directly to the CFO and is responsible for daily bookkeeping, record keeping, financial reporting, and assisting with the preparation of tax records for financial audits. This position will reconcile and verify invoices, Prepare all bank deposits, enter cash receipts into the computer, and distribute cash sheets.
Duties/Responsibilities:
Accounts Receivable Operations
Oversee the end-to-end accounts receivable process, including invoicing, cash application and collections.
Ensure accurate and timely processing of customer payments and resolution of discrepancies.
Manage customer accounts, monitor aging reports and minimize overdue receivables.
Credit and Risk Management
Establish and maintain credit limits and terms for customers in accordance with company policies.
Monitor and manage credit risks to minimize bad debt exposure.
Collections and Customer Relations
Implement effective collection strategies to reduce outstanding receivables and improve cash flow.
Resolve escalated customer disputes and issues with professionalism and efficiency.
Foster strong relationships with customers to ensure satisfaction and timely payment.
Compliance and Reporting
Ensure compliance with internal controls, financial policies and relevant regulations.
Prepare and present AR metrics, including DSO (days sales outstanding), collection rates and aging trends.
Support audits by providing necessary documentation and responding to inquiries.
Process Improvement and Technology Utilization
Identify and implement process improvements to increase efficiency and accuracy in AR operations.
Utilize AR automation tools and ERP systems to streamline workflows and enhance reporting capabilities.
Stay informed of emerging technologies and best practices in accounts receivable management.
Analyze trends, identify areas of improvement and present findings to management.
Other Responsibilities
Submit charge card receipts online for bank authorization.
Prepare the reconciliation of appropriate bank and investment statements.
Function as a backup for other accounting staff.
Assist with the preparation of bank deposits.
Assist with other divisional duties.
Account Representative - State Farm Agent Team Member
Account specialist job in Webster, NY
Responsive recruiter Replies within 24 hours Benefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Chris Ross - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
This is an in-office position at our agency in Webster, NY.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Compensation: $50,000.00 - $70,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Chris Ross - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Chris Ross - State Farm Agent!
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
I have been a State Farm agent since 2008.
I am a proud graduate of SYRACUSE UNIVERSITY.
We have 25 years of combined insurance experience in our office.
Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, National Quality Award, and Bronze Tablet
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyDriver / Data Collector in Rochester, NY
Account specialist job in Rochester, NY
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Driver / Data Collector in Rochester, NY
Account specialist job in Rochester, NY
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Auto-ApplyData Collector
Account specialist job in Rochester, NY
About Us:
AdNet/AccountNet, Inc. is an 8(a), WOSB, LGBTE, and WBE-owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high-quality teams and subject matter experts.
TEMPORARY EMPLOYMENT, January - May 2026
2026 NEW YORK STATE YOUTH TOBACCO SURVEY (NY YTS)
We are seeking data collectors in the upstate New York area for the New York State Youth Tobacco Survey (NY YTS). The NY YTS documents the prevalence of priority health risk behaviors around tobacco and nicotine products among New York students in grades 6-12. The NY YTS is sponsored by the New York State Department of Health.
Data collector training for the NY YTS will occur January 29-30. Data collection will immediately follow training for approximately sixteen weeks, but working weeks may not be consecutive. If you have an interest in the health behavior of adolescents and can commit to maintaining open availability during the spring 2026 school semester, you may wish to apply for this data collector position. This is an opportunity to be involved in an important survey on current health topics of importance. If hired, you will work in various locations around the state which may require some overnight travel.
This position is NOT recommended for students enrolled in spring semester courses that require weekly class attendance.
GENERAL RESPONSIBILITIES:
• Administer a web-based or paper-and-pencil survey to students in 4-10 classes per school
• Perform quality control on the collected information and package it for return to the survey processing center
• Travel among schools in assigned locations and respond and report to survey supervisor in a timely manner
• Coordinate scheduling and follow-up for the conduct of makeup surveys, as required
• Complete required web-based documentation for each visited classroom
• Act as on-site liaison with school personnel, working with school administrators, teachers, etc.
• Work independently or as a member of a survey administration team
• Maintain expense logs and progress reports
• Receive assignments via an internet-based project system
EXPERIENCE PREFERRED:
• College graduate. Ideal for retired teachers, school administrators, and current graduate/thesis students able to work full-time with no travel restrictions
• Computer skills, including navigating the Internet, using web applications, emailing and attaching files
• Experience working with children, particularly in middle and high school settings
• Experience in field data collection, survey/social science research, sales, or marketing
PERSONAL ATTRIBUTES REQUIRED:
• Able to lift, carry, and transport up to 30 lbs. of data collection materials between classrooms and schools
• Extremely well-organized, with a strong eye for detail
• Capable of motivating others to cooperate
• Ability to adhere to strict time schedules and arrive on time and prepared for all appointments
• Professional appearance, demeanor, and clear speaking voice
• High degree of self-confidence and the ability to deal with difficult situations in a calm/professional manner
• Ability and willingness to travel by yourself
• Have a cell phone for use in the field
• Have a valid driver's license and an insured vehicle in good condition that you do not share with others
• Have a valid major credit card, with available funds for travel expenses incurred
PAYMENT FOR TRAINING & DATA COLLECTION WORK:
Assuming acceptable completion of the two-day training (January 29-30, 2026) and additional tasks immediately after training, you will receive pay for 24 hours. For data collection in schools, you may expect to be paid your base hourly rate for 12 hours for one school, 24 hours for two schools, and 36 hours for three schools scheduled and surveyed in a given week. Assuming continued acceptable performance, you can expect to work on a temporary, on-call basis during the study period. New York State uses the travel reimbursement guidelines and per diem rates established by the Federal Government. For travel to training and during data collection, by rail, bus, or other public transportation, the actual cost of fare will be reimbursed. For travel in your personal vehicle to training and/or to conduct the survey work, you will be reimbursed according to the Federal Government privately owned vehicle mileage reimbursement rate, which is currently $0.70 per mile, plus tolls and parking. In addition, all your allowable travel expenses at locations away from home will be reimbursed within the allowable Federal Government per diem guidelines.
Your pay during data collection includes compensation for your time to do the following: (1) make advance calls to schools before the date of data collection; (2) organize the survey materials before going to the school; (3) travel to and from the school; (4) meet with the school contact and teachers, and survey students; (5) review the survey materials after the administration; (6) update the project's case management system with collection details; (7) return the data and forms collected to the designated client office; (8) follow up with the school about the return of make-ups, missing classes and/or forms; and (9) maintain communication with your supervisor.
AdNet is built on the foundation of unconditional Acceptance and Belonging in our practices, processes, and relationships.
A/R Specialist
Account specialist job in Rochester, NY
Accounts Receivable will be responsible for the timely, consistent and accurate posting and tracking of all accounts receivable activity within commercial and residential real estate entities. The candidate will play a key role in implementing changes and optimizing efficiency within the A/R function. The ideal candidates will have general accounting experience and a broad based of knowledge related to accounting process and procedure to allow for expansion of responsibilities and professional growth. The candidate must be able to work independently, be well organized and achieve a high-level accuracy in detail oriented tasks. This position reports to the Controller.
Job Responsibilities:
Maintain billings for the management company on a monthly basis, including posting billings and recording receipts on "as received" basis;
Receive, process and post rental payments and other various payments for commercial and residential entities; make the deposits thru RDC for multiple entities/bank runs as needed, and record all payments received in MRI Web on a timely basis;
Review monthly Accounts Receivable reports for commercial entities and management company; maintain schedule and reconcile outstanding balances with corresponding tenants and properties, respectively;
Follow-up on inquiries, issues and outstanding payments with tenant requests based on lease agreements or other information on record; record all interactions with the tenant in the appropriate notes in MRI;
Maintain monthly tenant billings for commercial entities: generate and preview rentup reports/ identify any discrepancies and review in detail with commercial team; distribute monthly statement to tenants;
Maintain other commercial billing charges on a timely basis;
Review and investigate any differences in the tenant ledger and correspond with tenants on as needed basis;
Process any approved adjustments and maintain a good and consistent record-keeping;
On a monthly basis review Aged Delinquency report with management, reduce payment delinquency by expediting resolution of unpaid accounts for commercial and residential entities;
Implement, process and maintain late fee billings (on the 10th of the month) for commercial properties working as a team with commercial leasing department;
Interface with accounting, portfolio management, legal and other internal departments, and contact tenants for collections or notify Property Manager;
Be able to work independently with minimum supervision;
Process deposits for various residential properties on as needed basis;
Support project work related to accounting automation systems; provide support to other members of the accounting team.
Any other tasks deemed necessary by the Controller.
Requirements
Required Experience and Education:
The requirements listed below are representative of the knowledge, skill and/or ability required for this position.
Education/Experience:
Undergraduate degree in Finance or Accounting;
2-5 years of experience in A/R preferred;
Proficiency in the use of Microsoft Office, MRI or other accounting software
Competencies:
Working Accounting Knowledge
Multi-tasking skills
Communication and Collaboration Skills
Ethical Conduct
Attention to detail
Preferred Characteristics:
The successful candidate is personable, highly ethical and thrives in a collaborative environment;
Exceptional analytical, problem solving and critical thinking skills;
Excellent communication skills & computer skills.
Reasoning Ability:
Ability to define problems, collect data, establish facts and draw valid conclusions;
Ability to interpret technical instructions in various forms and deal with abstract and concrete variables.
Salary Description $24.00 - $26.44 per hour
Patient Account Representative / Billing Specialist
Account specialist job in Webster, NY
Bills multiple payors for services. Calculates, balances, posts, and codes various billing data. Maintains account from admission through satisfaction of balance due.
Responsibilities
Qualified individuals must be capable of performing the following essential duties and responsibilities, with or without reasonable accommodations:
Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner. Displays empathy, courtesy, and tact. In matters requiring supervisory judgment, refers to the Manager of Patient Financial Services for resolution.
Processes accounts receivable statements for third party and private payors, including reviewing, coding, and maintaining supporting documentation, verifying data by conferring with appropriate agency & external sources.
Bills multiple third party and private payors for services and equipment. Calculates, balances, posts, and codes various billing data, utilizing a variety of billing procedures as well as following department policy.
Reviews reports of accounts receivable activity, investigating and resolving any discrepancies or problems, according to established policies and procedures. Recommends departmental/agency corrective action as required.
Receives, investigates, and responds to inquiries from payors and agency departments concerning accounts receivable activity, according to established policies and procedures.
Gathers, compiles, summarize, and records information for reports and files. Researches and prepares for reviews of outstanding receivable balances with Manager on a regular basis.
Performs such similar, comparable, or related duties as may be required or assigned, including cross training with other PFS staff for departmental coverage.
Responsible for the Key Performance Indicators (KPI's) established by their manager.
*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Qualifications
Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience:
Education: High school or GED diploma, AS in business related curriculum preferred
Experience: Three or more years' experience in medical billing, registration or collection.
Licensure, Certification, and/or Credential Requirements
None
Knowledge, Skill, & Ability Requirements
Three or more years' experience in medical billing, registration or collection.
Good knowledge of general office practices and procedures.
Excellent organizational and analytical skills.
Ability to work effectively in a fast paced, high-volume environment.
Mathematical aptitude.
Excellent oral and written communication skills.
Positive customer relations skills and the ability to work effectively as a member of an interactive team.
Ability to work under moderate supervision and exercise a moderate degree of independent judgment.
Technical & Systems/Equipment Proficiencies
Microsoft Office Suite: Outlook, Word, Power Point and Excel
Office equipment, such as computers, printers, copiers, and fax machines, as well as multi-line phone systems
Intranet/Internet
Job Code: 326
Salary Range: $15.50 - $28.58
Senior Collections Specialist
Account specialist job in Rochester, NY
Imperial Dade, a leading North American distributor, has a Collections Specialist role available! Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager to find your next opportunity, Imperial Dade is a great place to take that next step.
As part of a team, the Collections Specialist will be responsible for managing and collecting outstanding overdue accounts, resolving customer billing issues, managing credit risks, and reducing accounts receivable.
The hours for this position are Monday through Friday from 8:30 am to 5:00 pm.
This is a temp role
Salary: $24.00 - $26.00/hr
Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.
All correspondence will come directly from Imperial Dade and not a personal email address.
Responsibilities
You will:
* Ensure daily customer contact (emails and phone calls) for collection of open receivables.
* Be accountable for reducing delinquency for assigned accounts.
* Reconcile customer accounts and report any discrepancies
* Research and resolve customer disputes and complaints following SLAs.
* Maintain clear and cohesive notes/documentation/forms related to all open and pending receivable balances being pursued.
* Provide Proof of Deliveries to customers that are disputing receipt of materials shipped.
* Provide exceptional customer service to our internal and external customers.
* Ensuring proper escalation processes are followed when needed.
* Process credit card payments weekly.
Qualifications
You have:
* High School Diploma or GED required.
* 2+ years of experience as a Collections Specialist or similar role.
* MS Office Suite, including Excel.
* Strong organizational skills.
* Excellent communication and negotiation skills.
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
Auto-ApplyAccounts Receivable Clerk
Account specialist job in Rochester, NY
Job Description
Accounts Receivable Clerk Rochester, New York
Insero Talent Solutions is thrilled to partner with a growing company to hire an Accounts Receivable Clerk.
This position will work in a client centric environment and will be responsible for the daily posting of payments to the borrower's accounts, and process daily, weekly, and monthly trust invoices to be sent to the Clients.
Responsibilities:
Timely and accurate recording and deposit of cash receipts and direct payments adjustments and NSFs for Company for proper account maintenance and investment opportunities.
Daily mail opened and distributed to their departments.
Authorize credit card and ACH payments and deposit daily to trust account.
All cash received is deposited before end of business day and network backup tapes are secured off site. Bank deposits and backup tapes delivered to bank..
Ensure payments and related correspondence are handled according to collection regulations returned within 7 days of receipt).
Processing daily, weekly, bi-monthly, and monthly Client trust invoices & related ftp payment files. ACH and Wire Transfers are set up and given to authorized approvers by 5pm.
Expedite mass Client invoicing that needs to be turned over for mailing by the 3rd day of the month.
Daily mail picked up from post office by deadline to be distributed to departments.
Handle all misdirected payments according to Professional Practices Management System (PPMS) procedures.
Process taxpayer checks to be mailed priority to Client daily.
Process settled accounts and commission rate adjustments, invoicing and/or adjustment entries for any under/overages to cash and process overpayments.
Requirements:
High School Diploma or GED, required. Associate degree or equivalent combination of education and experience, preferred.
2+ years of Accounts Receivable experience, preferred.
Account Receivable experience or related educational training, preferred.
Experience with Accounting Software, preferred.
Microsoft Office knowledge.
Computer Literate (i.e. competent data entry and word processing skills).
Detail-oriented, able to multitask, and meet deadlines.
Ability to act independently to resolve problems.
Good verbal communication skills.
Valid and clean driver's license with the ability to drive to post office and as needed.
Ability to obtain and maintain Government Security Clearance.
U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States.
Collections Specialist A/R
Account specialist job in Rochester, NY
Job Title: Contract A/R Collections Specialist
Hours: M-F 8AM-5PM ET
Rate: $17 p/hr
Our client, a Global Financial Services company is seeking a detail oriented Accounts Receivable Collection Specialist.
Responsibilities:
The Accounts Receivable Collection Specialist is responsible for the accurate and timely resolution of past-due invoices while providing exceptional customer service to both internal and external clients. The role focuses on mitigating risk, addressing billing disputes, and educating stakeholders on resolution processes.
Key Responsibilities:
Develop and maintain a foundational understanding of the companys products and services, including payroll, human resource services, and acquired portfolios.
Manage inquiries related to current, past-due, and returned receivables through inbound and outbound phone and email communication.
Balance service quality with effective collection strategies to mitigate company risk.
Resolve billing disputes using available resources and systems to ensure revenue collection.
Monitor daily payroll holds and promptly contact clients with past-due balances.
Adhere to department policies and procedures to ensure compliance.
Participate in ongoing training to enhance knowledge, skills, and efficiency.
Requirements:
High school diploma and a minimum of 4 years of experience in customer service, finance, accounting, or payroll. A degree may substitute for experience.
Strong organizational and decision-making abilities.
Proficiency in Microsoft Word, Excel, and Access is preferred.
This position requires a detail-oriented professional who excels in communication and has a commitment to maintaining high service standards.
Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and jobs, help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!
How to apply
Interested candidates should submit their application here: mothershipcorp.com/questionnaire
Build a robust profile so we can know you well upfront:
The above is to ensure best matching and verification results and to join our network for all open roles. It also serves as your new digital resume for global roles, both on, and off, the Mothership network. A true representation of yourself, beyond the resume.
Quick apply available here: mothershipcorp.com/apply.
We will not respond to email or DM applications, as these are too hard to track and manage at scale. Please apply per details above, only, for efficiency and best results. Again, we cannot respond to all ad-hoc, but can communicate via our network and system, seamlessly. This is a very important step. If you are referring candidates, please have them complete the questionnaire form above, and enter your information in the who you referred you to us section of the questionnaire form. You will get credit and be contacted as they are hired. Applications will be reviewed on a rolling basis until filled. Thank you for assisting us in placing candidates at warp speed and with matching precision!
Equal Opportunity Statement
Mothership is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us and become a key player in delivering outstanding service. We look forward to your application!
Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and work, and help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!
Pathology Collector Relief
Account specialist job in Clarkson, NY
This position involves providing relief coverage across Northern Perth clinics, including Alkimos, Butler, Clarkson, Yanchep, Banksia Grove, Girrawheen and Madeley. Why You Will Be Excited About This Role
At Western Diagnostic Pathology, a Healius business, we all have one thing in common, we are passionate about making a difference to the health of Australians.
As a Pathology Collector, you will be at the forefront of this. You will be the friendly face behind the first hello, the warm welcome that will create a lasting impression, and the caring assurance to let our customers know that they are in good hands.
You will be able to do what you do best - provide quality patient care - with the support and resources provided, whilst also building strong connections and being integral to the local communities you work in.
You will be a part of something pretty special as you join our network of passionate pathology collectors and our mission to be the best pathology provider in Australia.
About Us
Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.
Why You Will Like Working Here
There are some exciting things happening at Healius, as we transform the way we work.
As a Pathology Collector Reliever, we offer a range of different roles to work around you - full time, part time and casual, available across our local clinics.
You will be supported and given the resources to thrive in your job, this means regular check ins from your manager and ongoing support.
You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our collectors have worked with us for 5+, 10+ and even 20+ years!).
Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas, including ongoing education and support to attain this.
What You Will Be Doing
As a Pathology Collector Reliever, you will be a core member of the team as you step into shifts to cover any scheduled or unplanned absences at different Collection Clinics and in Hospital environments.
You will be collecting blood & coordinating specimen samples from patients, using your empathy and drive to deliver great customer service and quality healthcare.
No day will be the same as you will be travelling to different ACCs and Hospitals within a specific geographical area.
Your key responsibilities will include:
* Collecting samples (blood and non-blood) with care and attention
* Filling available shifts across a geographical area
* Keeping meticulous records for every patient and sample
* Delivering documentation within strict turnaround times
* Preparing and packaging specimens for transport and testing
* Liaising with a range of different people including customers, clinic staff and couriers
What Type of Person Will Be Successful
We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful.
To be successful in this role, you will be an experienced Pathology Collector, or will have gained a Cert III and looking to embark on your Pathology Collection career! You could also be a Registered Nurse looking to swap the weekend & overnight work for regular daytime shifts.
These are the type of attributes & skills you would possess:
* A demonstrated experience and knowledge in Phlebotomy/ Certificate III in Pathology Collection or a healthcare background
* Excellent customer service and communication skills, with a high level of empathy
* You are organised, with strong time management and attention to detail
* You are able to work autonomously, sometimes working independently in a solo clinic
* You hold a valid Driver's license and have flexibility to travel to multiple clinics
* You hold a working with Children's Check or be willing to obtain one
* You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work
* As a Collector Reliever, you will be willing to travel to varying clinics & hospitals depending on the need
Vaccination Requirements
* Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role
Other vaccinations based on location may be required / setting
.
Benefits and Wellbeing
As part of working for Healius, you will have access to a range of benefits including:
* Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
* Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate.
* Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
* Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
* Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our Commitment to Diversity and Inclusion
Western Diagnostic Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
How To Apply
Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.
If you would like further details please email *******************.au.
See more of our jobs at ********************** and follow us on LinkedIn.
Healius is committed to responding to every applicant.
Easy Apply