Account specialist jobs in Oceanside, CA - 502 jobs
All
Account Specialist
Client Specialist
Collections Specialist
Service Specialist
Group Billing Coordinator
Customer Retention Specialist
Accounts Receivable Specialist
Accounts Payable Clerk
Billing Analyst
Accounts Receivable Clerk
Medical Billing Manager
National Account Specialist
Life Science Service Specialist
Shimadzu Scientific Instruments 4.2
Account specialist job in Carlsbad, CA
DescriptionLife Science Service Specialist Location: Los Angeles, CA Salary: $109,000 to $111,000 per year Who are we?
Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?
What can Shimadzu offer YOU?
Our Culture - A work environment that values diversity, inclusion & belonging
Competitive Compensation - Day 1 Benefits & Competitive Salary
Retirement Benefits - Matching 401K & Profit-Sharing Program
Professional Growth - Clear pathways for Career, Leadership and Personal Development
Health Benefits - Flexible Spending/Health Savings Accounts
Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan
Education - Tuition Assistance Program for both graduate and undergraduate levels
Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs
Work Flexibility - Business casual Dress Attire & casual (jeans) Friday!
Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development
Shimadzu Scientific Instruments is seeking an Life Science Service Specialist to support the installation, maintenance, and repair of our specialized biotech instruments, including MALDI systems, PPSQ, LABNIRS, and related platforms. This is a hands-on, customer-facing role that plays a critical part in helping researchers and scientists perform mission-critical work in labs across the region.
JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
Install, troubleshoot, and maintain biotech instrumentation across customer sites
Provide technical training to end users and junior field service engineers
Accurately document system builds, service visits, and part usage
Develop preventive maintenance procedures and contribute technical feedback
Manage and maintain regional parts inventory
Provide timely phone/email-based technical support as needed
Travel by air and car to perform on-site service; overnight travel required
Ensure safety compliance and proper use of PPE per company and client protocols
EDUCATION AND QUALIFICATIONS:
Associate degree in Electrical Engineering or related tech field required
Bachelor's degree in Life Sciences preferred
3+ years of field or in-house instrumentation service experience required
Mechanical, electrical, and customer-facing troubleshooting skills essential
Proficiency in technical documentation and remote support protocols
Must be self-driven and comfortable working independently or with cross-functional teams
At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.
Compensation & Benefits:
This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums.
The starting salary range for this role is $109,000 to $111,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Additional variable compensation may include a discretionary year-end bonus based on overall company performance.
This position includes a company car with a fuel card (with a $55 per pay deduction for personal use), company laptop, and a company-paid cell phone, which remains company property but can be used for personal purposes.
For more details on benefits, please visit **************************
Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.
EEO Statement:
Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.
Qualifications
BehaviorsFunctional Expert - Considered a thought leader on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Innovative - Consistently introduces new ideas and demonstrates original thinking
Team Player - Works well as a member of a group
Thought Provoking - Capable of making others think deeply on a subject
EducationBachelors of Chemistry (preferred)
Associates of Electrical Engineering (required)
Skills
Instrument Repair (required)
Instrument- MALDI (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$109k-111k yearly 2d ago
Looking for a job?
Let Zippia find it for you.
Resident Service Specialist - Brand New Lease-Up Apartment Community
UDR, Inc. 4.5
Account specialist job in Riverside, CA
UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at a brand-new, lease-up apartment community located in Riverside, CA.
Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?
As a Resident Service Specialist, you ensure our residents are provided a seamless move-in experience and an enhanced lifestyle during their residency.
Essential Job Functions:
Move-In Coordination
Ensure each new resident has a move-in orientation conducted by appointment.
New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
OneSite Responsibilities
Scan all required move-in documents into OneSite.
Oversee Pending Tasks.
Customer Service Administration
Guide walk-in traffic and minimize the wait time.
Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
Organize incoming packages systematically and distribute as needed.
Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight
Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
Walk through all amenities daily to ensure they are stocked and in good condition.
Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
Provide superior customer service to internal and external customers.
Back-Up coverage
Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
Complete market summary and comp reports as directed.
Comply with all Company policies and procedures related to employment.
Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
Perform Resident Service Manager duties in the absence of the Resident Service Manager.
Perform other duties as assigned or as necessary.
Experience, Knowledge and Skills:
Multi-family and/or hospitality operations experience
Experience working in an office setting
Customer service experience
Ability to handle conflict management effectively
Strong phone etiquette and customer relationship management skills
Education:
High school or equivalent required
Associate degree in business administration or equivalent, is preferred.
Career Development and Advancement:
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization's most important asset.
Exceptional Benefits:
We offer a comprehensive benefit package, apartment rental discount, company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.
Benefits Offered:
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Voluntary Cancer Insurance
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Hourly Range:
$27/hr. - $30/hr., depends on experience
About UDR, Inc.
UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!
UDR Inc. is an Equal Employment Opportunity Employer.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27-30 hourly 3d ago
Billing Analyst
LHH 4.3
Account specialist job in San Diego, CA
Looking to gain great exposure company wide and will be able to build your professional experience? If you live in San Diego, or already have a move date already set, and are interested in a hybrid position with an industry leading and thriving San Diego based company please keep reading and apply right away.
Responsibilities of this hybrid Billing Analyst job include:
Correspond and follow-up daily with customers regarding billing questions
Handle inbound calls/emails and resolve customer inquiries
Review and address exception reports daily
Provide a high level of customer service
Ability to work independently and be flexible and able to adapt to change
Analytical with information files
Minimum requirements:
Bachelor's degree required
2+ years of work experience in a corporate setting
Proficient with Excel (VLOOKUPs, pivot tables, SUMIFs)
Prior experience with SQL and Tableau as well as any large ERP experience is preferred
Ethical, accountable, and strong communication skills with the ability to provide a high level of customer service
Benefit offerings include medical, dental, vision, life insurance, short-term disability, and 401k. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *****************************************
$49k-64k yearly est. 2d ago
Accounts Payable Specialist
Teksystems 4.4
Account specialist job in Corona, CA
*Key Responsibilities* * Review, validate, and code distributor bill backs related to monthly promotions. * Perform accurate data entry for bill backs in Vistex (SAP). * Process invoices for payment in accordance with promotional agreements. * Validate and analyze supporting documentation against invoices and promotion details.
* Research missing backup documentation (e.g., promo agreements, chain alerts).
* Communicate regularly with distributors and sales representatives to obtain missing information or clarify promotional details.
* Process invoice revisions and adjustments as needed.
* Train distributors on proper bill back submission procedures when required.
* Respond promptly to phone calls and emails from the sales team and distributor partners.
* Maintain filing systems (alphabetical, numerical, receipt-date based), including frequent walking, bending, and occasional heavy lifting.
* Complete special projects and ad-hoc assignments as directed.
*Required Skills*
* Accounting
* Accounts payable (A/P)
* Reporting
* Data entry
* SAP (Vistex preferred)
* Customer service
* Microsoft Excel
*Preferred/Additional Qualifications*
* Prior accounts payable experience (minimum 2-3 years).
* Accounting background or related coursework (auditing, accounting classes).
* Experience using accounting technology systems (minimum 2 years).
* SAP/Vistex experience strongly preferred.
* Advanced proficiency (super-user level) in Microsoft Excel and Outlook.
* Strong general computer literacy (file management, window navigation, etc.).
* College degree preferred (AA or higher), but not required with relevant experience.
* Exceptional attention to detail with minimal error rates.
* Strong analytical and comprehension skills.
* Excellent written and verbal communication abilities.
* Fast learner with strong initiative and self-motivation.
* Fast and accurate typing and 10-key skills.
* Highly organized with strong time-management capabilities.
* Ability to work a flexible schedule, including expected overtime.
*Experience Level*
* Intermediate
*Job Type & Location*This is a Contract to Hire position based out of Corona, CA.
*Pay and Benefits*The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Corona,CA.
*Application Deadline*This position is anticipated to close on Jan 24, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$22-25 hourly 2d ago
Accounts Receivable Clerk
Alsco 4.5
Account specialist job in Vista, CA
Classification: Non-Exempt
We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.
Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.
Join our team and build your career with Alsco Uniforms!
Job Summary:
The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts in accordance with company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively. Salary Range - $20.31 - $23.00
Our full-time employees enjoy:
401K Plan with Company Match
Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning & Development Opportunities
Inclusive and Diverse Team Environment
Essential Functions:
- Process customer payments according to company policy.
- Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices and partial payments.
- Provide regular communication to management regarding status of account collections.
- Organize a recovery system and initiate collection efforts.
- Complete monthly and quarterly closing statement processes and create reports.
- Communicate with customers via phone, e-mail, mail or in person to make payment arrangements on delinquent accounts.
- Perform reference checks of all credit applications and report findings to management.
- Investigate and resolve customer inquiries in a timely manner
- Submit accounts to management for bad debt write off.
- Fax or e-mail invoices to customers for payment.
- Perform other tasks as required.
Additional Functions:
- May perform some of the other general office functions.
Qualifications:
- Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
- Excellent written and verbal communication skills in English, especially in telephone skills.
- Proven excellent interpersonal skills and ability to work successfully in a team environment.
- Great organizational and multi-tasking skills; detail oriented.
- Show successful experience in the ability to enthusiastically press into action collection efforts.
- Demonstrate a good understanding of general business operating procedures and be proficient in data entry.
Education:
- Some business or similar experience.
Typical Physical Activity:
- Physical Demands/Requirements consist of standing, walking, sitting, talking on the phone, occasionally lifting up to 25 lbs., stooping, typing, fine dexterity, hearing and speaking.
Typical Environmental Conditions:
- Indoor offices, meeting rooms of a typical industrial laundry, service center or depot.
Travel Requirements:
- None
For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.
Alsco is an Equal Employment Opportunity Employer.
Revised: 04/29/2022
Qualifications
BehaviorsTeam Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
EducationHigh School (preferred)
ExperienceAR and Collections Experience Preferred (preferred)
Skills
Accounts Receivable (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20.3-23 hourly 3d ago
Customer Loyalty Retention Specialist
Corkys Pest Control 3.6
Account specialist job in San Marcos, CA
Essential Duties and Responsibilities
Be the first point of contact for customers wanting to cancel services.
Engage with customers to identify cancellation reasons and offer tailored solutions.
Communicate the value of services to reinforce customer commitment.
Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn.
Track retention metrics, including save rates and customer feedback.
Keep detailed records of all interactions in CRM systems.
Collaborate with internal departments to resolve customer issues efficiently.
Follow up with customers to ensure satisfaction post-resolution.
Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently.
Handle all interactions with empathy and professionalism.
Meet or exceed monthly retention KPIs, such as customer saves and call quality.
Participate in ongoing training to stay updated on company services and policies.
Utilize Microsoft Teams, Outlook, and other relevant tools.
Perform additional duties as assigned.
Customer Engagement
Connect with customers proactively through phone and email.
Build strong relationships by understanding their needs and preferences.
Issue Resolution
Address customer inquiries and concerns with professionalism and urgency.
Work with internal teams to resolve issues efficiently.
Upselling & Cross-Selling
Identify opportunities to recommend additional services or products.
Educate customers on the benefits of enhanced offerings.
Customer Feedback
Collect and share customer insights to support service improvements.
$34k-44k yearly est. Auto-Apply 60d+ ago
Audi Technologist and Customer Retention Specialist
Hoehn Motors 2.9
Account specialist job in Carlsbad, CA
Handles previous and current Sales and Service clients whose key role is Retaining both Service and Sales clients. You will work to secure Used Car Inventory using our Lease Maturity Tools and appointment setting tools for our Sales Department by collaborating with the Sales Managers, Service Manager, Service Advisors, and Audi Brand Specialist. You'll be able to work with both Sales and Service Departments and convert Service Opportunities into New and Used Car retail Sales.
Essential Duties:
Assists and greets customer on both the Service Drive and Sales Department with the intention of retaining the client and or purchasing their current vehicle.
Assists the Service and Sales department in a supportive role with current, previous, and new clients with trouble shooting or vehicle questions.
Working monthly lease maturity portfolio. Making appointments for lease end customers to come in and review lease end options with the sales manager.
Demonstrate the ability to communicate through a wide array of digital tools and platforms. With competency in Microsoft programs like (Excel, Outlook, Word, etc.) and keen to learn new technologies.
Highly disciplined approach and works efficiently to meet the needs of guests, sometimes dealing with multiple guests simultaneously.
Keeps updated and is capable of absorbing and retaining information regarding vehicles, the technology within and value added products.
Demonstrates vast knowledge of the Audi product lineup, helps sales/service staff with understanding new technologies/updates.
Attends sales meetings.
Maintains professional appearance and workspace.
Sells and delivers professional service when needed in the sales department
Processes sales paperwork in accordance with dealership policies
Keeps up-to-date on new Audi products and services within the industry.
Will be responsible for clean and tidy showroom and vehicle display.
Approaches and greets overflow sales prospects in a timely manner.
Exhibits a high level of commitment to customer satisfaction.
We don't believe in high pressure sales. We simply help our customers find the vehicle that meets their needs, while giving them a great experience. We price our vehicles based on extensive research to be highly competitive and our management staff will coach you to success!
Audi Carlsbad has introduced an all-new compensation package that pays you in several different ways.
· Guaranteed hourly wage
· Volume / Unit bonuses
· Flex scheduling featuring 2 full days off every week plus an early and a late day
· You will receive a wide range of benefits including FULL medical, dental, and vision insurance
· Discounts and an associate pricing program on vehicles, parts and service
· Support for continuing education and personnel development are included
$35k-44k yearly est. 60d+ ago
Private Client Experience Specialist - South Coastal
JPMC
Account specialist job in Del Mar, CA
Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service.
As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team.
Job Responsibilities
Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
Required Qualifications, Capabilities, and Skills
A minimum of two years of financial services experience.
Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
A bachelor's degree
Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process
.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
$33k-54k yearly est. Auto-Apply 60d+ ago
Client Specialist Associate
Military, Veterans and Diverse Job Seekers
Account specialist job in San Diego, CA
You like interacting with people, fixing things and understand what it means to be a champion of a brand. You are the voice of the company for customers, you understand what it is like to be a customer and appreciate going above and beyond to delight people and solve their problems. This role is key to enhancing our customer-focused product and supporting its users.
Responsibilities
Deliver above-and-beyond customer service and experiences through phone, email and social media channels.
Explain complex investment principles clearly, helping prospects and customers see the benefits of our products.
Troubleshoot customer issues and concerns, investigating why they happened, and communicate to find rapid resolutions.
Act as the internal voice of the customer, offering insights to help build a better product.
Suggest improvements to company processes. (website, frequently asked questions, etc.)
Requirements
2-3 years of relevant work experience.
Expertise with customer service, financial services or retail banking.
Technical savvy, specifically the ability to navigate multiple systems simultaneously to respond to customer inquiries.
Exceptional written communication skills and ability to built rapport - you will speak with our customers through both email and over the phone.
Bonus Points
Customer service or related experience working with CRM systems (Salesforce, ZenDesk, ZoHo)
$33k-54k yearly est. 60d+ ago
Client Specialist
Barry's 3.7
Account specialist job in Newport Beach, CA
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
Deliver quality protein smoothies and customer service in the Fuel Bar
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
Customer Service:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
$40k-65k yearly est. 60d+ ago
Medical Biller - Cal AIM
St. Vincent de Paul Village 4.2
Account specialist job in San Diego, CA
The Medical Biller for Cal AIM Services is responsible for accurately billing and processing claims for Enhanced Care Management (ECM), Recuperative Care, Community Supports (CS), detox billing, and other Cal AIM-related services. This role ensures timely claim submission, compliance with DHCS and Managed Care Plan (MCP) requirements, and effective coordination with clinical, administrative, and data teams to support revenue integrity.
Essential Functions
Prepare, submit, and track claims for ECM, Recuperative Care, Community Supports, detox billing, and other Cal AIM service lines.
Verify eligibility and authorization requirements for all Cal AIM beneficiaries.
Ensure documentation meets Cal AIM billing standards, including encounter data, activity logs, and service notes.
Reconcile encounters and claims to identify discrepancies or missing documentation.
Process claims corrections, resubmissions, and voids as needed.
Collaborate with ECM/CS/RCP program staff, care managers, and supervisors(stakeholders) to clarify documentation needs and share reconciliation reports of reimbursements.
Communicate with Managed Care Plans regarding claim follow-up, denials, Appeals and payment discrepancies.
Provide feedback and training to program staff regarding billing requirements and documentation best practices.
Maintain accurate records of claims, payments, denials, Appeals and adjustments.
Generate billing reports, productivity summaries, and revenue tracking related to Cal AIM services.
Support audits and data validation efforts as required.
On time, completion of assigned training and policies.
Performs other duties as assigned.
Qualifications
High school diploma or equivalent.
5-7 years of medical billing experience.
Knowledge of Medi-Cal or Medicaid billing processes.
Strong data entry accuracy and attention to detail.
Ability to review clinical documentation and apply billing rules.
Experience with CalAIM, ECM, or Community Supports billing.
Familiarity with DHCS/health plan portals.
Proficient computer skills, with intermediate proficiency in MS Office (Word, Excel, and PowerPoint)
The Pay Rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range. Pay Band N5: $25.71 - $34.06 (Midpoint: $29.65).
For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours
Job Description
Responsible for settlement related to freight forwarding business
Reinforce relationships with customers and carriers by leading effective and continuous communications
Prepare regular settlement status reports for company management, customer, pages and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in the access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms.
Work with the internal technologies required for daily functions.
Investigate and diagnose potential errors and duplicate carrier billing.
Perform ad-hoc reporting, as required.
Perform other job-related duties as required
Pay: $30 - $32/ hr. (DOE)
Qualifications
Bilingual is highly preferred (English/Korean)
Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
Bachelor's Degree
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Effective written and verbal communications skills to communicate with various levels of the organization
Proficient with Outlook, Microsoft Office applications PowerPoint, Word
Proficient with Excel, especially v-lookups and pivot tables
Ability to work overtime when needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
$30-32 hourly 1d ago
Billing Coordinator - Stop Area Six
Healthright 360 4.5
Account specialist job in San Diego, CA
.
The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources.
The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing.
Key Responsibilities
Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered.
Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.).
Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
High School Diploma or equivalent.
Previous work experience working with spreadsheets.
Previous work experience performing data entry.
Type 45 wpm.
Strong math skills.
Desired:
Bilingual.
AA Degree; Experience may substitute for this on a year-by-year basis.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Love dogs? Crazy about cats? We are looking for an energetic, hard-working Accounts Receivable/Inventory Coordinator candidate. Reporting to the Director or Accounting, the candidate will have strong communication, customer service and organizational skills. Proficiency with Microsoft Office applications is expected; familiarity with Quickbooks and additional software programs is valued.
Key Responsibilities
Accounts Receivable
Invoicing, prepare monthly statements.
Process payments in Quickbooks and deposit into bank.
Vendor Relationships: vendor website and relationship maintenance with: Amazon, FedEx, Staples and On Trac
General Accounting support to include: document scanning, invoice entry support, helping to maintain and keep accounting forms current (i.e. T&E, Credit Cards), miscellaneous other tasks
Accounts Payable
Review invoices for appropriate documentation and approval prior to payment
Process 3 way PO, matching invoices, purchase orders and receivers
Process check requests
Match invoices to checks, obtain all signatures and distribute checks accordingly
Respond to Vendor Inquiries
Reconcile vendor statements, research and correct discrepancies
Miscellaneous
Sort and distribute incoming mail
Assist in Month end Closing
Maintain files and documentation thoroughly and accurately
Assist with other projects as needed
Qualifications
Working experience as accounts receivable clerk, accounts payable clerk or accountant
Good understanding of basic accounting principles, fair credit practices and collection regulations
Proven ability to calculate, post and manage accounting figures and financial records Data entry skills along with a knack for numbers
Hands-on experience in operating spreadsheets and accounting software (Quickbooks software) - Proficiency in English and in MS Excel
Who We Are
Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations nationwide and within Petco, with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************
$38k-47k yearly est. Auto-Apply 60d+ ago
Collections Specialist
5 Star Recruitment 3.8
Account specialist job in Carlsbad, CA
[Tasks and Responsibilities] Responsibilities include, but are not limited to:
Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations.
Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary.
Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions.
Perform ongoing cash collections.
Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues.
Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices.
WHAT MAKES YOU A GAMECHANGER [Qualifications]:
1+ years of experience
Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook
Negotiation and problem-solving skills
Effective phone/email communication skills
Basic understanding of Billing, AR, and Credit and Collections procedures
Must Have
Experience: At least 1+ year of experience in billing, accounts receivable (AR), or credit and collections.
Technical Skills:
Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.
Basic understanding of billing processes, AR principles, and credit and collections procedures.
Communication Skills:
Effective phone and email communication skills to correspond professionally with customers and internal teams.
Problem-Solving & Negotiation: Proven ability to negotiate effectively and resolve payment or deduction issues with customers.
Customer Management: Experience working with assigned portfolios of customer accounts, including performing collection calls and reconciliations.
Analytical Abilities: Ability to run and analyze reports (e.g., aging reports, deduction reports) to identify root causes of delays and deductions.
Nice to Have:
Industry Knowledge: Previous experience working in the sportswear, retail, or fashion industries.
Software Proficiency: Experience with specialized credit management, AR, or billing software beyond Microsoft tools.
Reporting Skills: Advanced knowledge of Excel, such as creating pivot tables or using complex formulas, would be an advantage.
Team Collaboration: Previous collaboration with sales teams to proactively resolve collections and credit-related issues.
PUMA 4Keys Alignment: Familiarity with values-driven work environments or companies with sustainability-focused initiatives.
Languages: Proficiency in multiple languages, especially if dealing with international customers.
$38k-49k yearly est. 60d+ ago
Accounts Receivable Specialist 3
Intelliswift 4.0
Account specialist job in Santa Ana, CA
Accounts Receivable Specialist 3 Job ID: 25-12117 Pay rate range - $25/hr. to $28/hr. on W2 Work Schedule: Hybrid (Friday remote)- Mon-Fri onsite, Fri remote Education and Years of Experience: * A Bachelor's degree on accounting, business administration, or related filed preferred but not required
* 5-7 year(s) accounts receivable, credit, and/or collections experience in a high volume B2B environment preferred
Top Skills:
Accounting (AR), Attention to detail, Communication
Role Responsibilities:
* Oversee customer AR and make collection effort include but not limited to: contacting customers through phone call or e-mail, provide backup information such as individual invoice copies as well as warranty information
* Manage the A/R Confirmations process and assist with various Internal/External Audits
* Follow and manage delinquent accounts: contacting, communicating and managing collection agencies. Providing necessary information to facilitate collection effort
* Provide additional reporting and various support initiatives for different stakeholders such as credit department, RSM, accounting management, etc.
* Manage and assist payment and other adjustment for AR posting and clearing suspense accounts
* Perform detailed analysis and obtain back-ups based on policy for the issuance of any credit memo or debit memo
* Perform any ad hoc projects as assigned by management, independently leading cross functional teams by proactively engaging other departments and personnel as required
* Assist AR Manager to ensure proper training, development, and delegation of tasks within the team
Skills And Qualifications
Qualifications:
* A Bachelor's degree on accounting, business administration, or related filed preferred but not required
* 5-7 year(s) accounts receivable, credit, and/or collections experience in a high volume B2B environment preferred
* Must have experience with medium to high level of MS Office Suite
* Proficiency in Excel is a firm requirement
* SAP experience required
Necessary Skill / Attributes:
* Strong accounting understanding
* Excellent customer service skills
* Ability to calculate, post and manage accounting figures and financial records
* Ability to interact with all levels within the organization and have frequent external contacts
* High degree of accuracy, attention to detail and confidentiality
* Effective verbal, listening and written communication skills
* Ability to work independently or as a team member
* Integrity
* Job details
*
$25-28 hourly 39d ago
Collections Specialist II
Cal Coast Credit Union 4.1
Account specialist job in San Diego, CA
Under the general supervision of the Assistant Manager, Collections or Supervisor, Collections, this position is accountable for collecting on a higher stage of past due loans and minimize or prevent financial losses for the Credit Union. The main goals are to reduce delinquency, minimize loan losses and protect assets, while providing exceptional service to credit union members and employees.
DIMENSIONS:
To effectively collect on and manage the credit union's seriously past due loans; total loan portfolio of $451,000,000
Establish and follow up on payment arrangements to cure delinquency
Maintain a productivity level consistent with those established for the department
Maintain an “at standard” scorecard average of 85%
Supervisory responsibilities
This position reports directly to the Assistant Manager, Collections or Supervisor, Collections. There are no direct reports to this classification.
NATURE & SCOPE
Performs activities to collect past due amounts on seriously delinquent loans.
Works with member to determine reason for delinquency and establish payment arrangements.
Determines next course of action to negotiate with member to return loan to performing status.
Follows up on promises to pay and broken promises.
Performs required skip tracing to locate member.
Provides high quality, consistent work and documentation.
Utilizes critical thinking and negotiating skills to resolve difficult situations.
Initiates demand letters, field chases or attorney letters as needed.
Reviews and recommends loans for repossession action or charge off.
Evaluates and recommends accounts for Workout or the Member Assistance Program.
Effectively handles escalated, repossession, charge off, legal or Bankrupt calls.
Supports department and corporate goals and objectives.
Performs other relevant and related duties, as required.
Education, skills, & abilities
The Eight Superpowers
Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things.
Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence.
Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond.
Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles.
Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships.
Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers.
Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success.
Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities.
Other Education, Skills, and Abilities
Associate's degree or equivalent experience preferred with approximately 2-5 years of applicable collections experience.
Must have working knowledge of FDCPA guidelines and practices.
Experience with Microsoft Applications (Excel, Word and Outlook).
Working knowledge of business machines such as telephone systems, computers, copiers, fax machines, etc.
Strong analytical, time management and organizational skills.
Must have the ability to work well individually and as a member of a collections team.
Excellent verbal/written communication skills; interpersonal skills, combined with flexibility and diplomacy.
Ability to interface with members and credit union staff at all levels in courteous and professional manner in person or by phone.
Must be self motivated and goal oriented.
Ability to appear for work on time, follow direction from a supervisor, interact effectively with co-workers, understand and follow policies and procedures and accept constructive criticism.
MAJOR ACCOUNTABILITIES
Performs daily collection activities to reduce delinquency, minimize loan losses and protect credit union assets
Provides credit counseling and exceptional service to resolve difficult member situations
Analyzes, evaluates and makes recommendations to reduce delinquency
PHYSICAL REQUIREMENTS
Excellent ability to communicate, both verbally and in writing; ability to tolerate periods
of continuous sitting; ability to lift up to 10 lbs.
ENVIRONMENTAL CONDITIONS
Work is primarily performed within a cubicle office setting. Subject to standard background
noise found in an office environment.
Note: Staff is expected to perform various tasks, projects and administrative duties as assigned.
Management reserves the right to assign or change duties and tasks to this position at their discretion.
Salary Range (hourly)
$22.6756 - $28.3445
$38k-47k yearly est. Auto-Apply 6d ago
Collection Specialist
Global Tekmed Holdings
Account specialist job in Chula Vista, CA
COMPANY OVERVIEW Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency. POSITION OVERVIEW The Collection Specialist role is a full-time opportunity within our Accounting Department, focused on recovering funds owed to the company for services rendered. The main duty of the Collection Specialist involves contacting clients who have not met their financial commitments through various communication channels. The ideal candidate will possess a strong motivation and proactive attitude, along with a willingness to adapt their strategies to maximize collections. This position requires a personable and respectful approach, recognizing the importance of serving Veterans. The Collection Specialist should be goal-driven and capable of collaborating effectively within a team. Working under the supervision of the Collections Manager, the Collection Specialist will also contribute to additional tasks and projects aimed at enhancing the department's growth. SUPERVISORY RESPONSIBILITIES: None ESSENTIAL DUTIES & RESPONSIBILITIES:
Locate and communicate with clients regarding overdue payments.
Maintain record of status of collection efforts.
Review financial status of clients to determine their ability to pay.
Prepare reports and present data to Management and Revenue Affiliates.
Negotiate payment plans based on management approval.
Ensure fair debt collection practices are maintained. Stay current on relevant regulations.
Resolve disputes related to payments or account statuses.
Ensure Collection Manager is updated with collection efforts.
Perform administrative tasks as assigned.
Maintain a professional and respectful approach while dealing with clients.
KNOWLEDGE, SKILLS, & ABILITIES:
Good verbal and written communication skills.
Excellent analytical skills with great attention to detail.
EDUCATION & EXPERIENCE
1-3 years of previous collections experience preferred.
Previous financial or account experience preferred.
Previous customer service experience required.
Previous experience with CRM software and accounting software preferred.
Previous experience working with Veterans preferred.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Prolonged periods of standing or sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
BENEFITS:
401(k) Plan
Medical Insurance
Paid Holidays
Paid Time off
Private Gym
We are an Equal Opportunity Employer Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.
$36k-48k yearly est. 60d+ ago
Collections Specialist ($20-$50/hr)
RIVO Holdings 3.9
Account specialist job in San Diego, CA
At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity. If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team!
Just named a 2025 Top Workplace in the Financial Services Industry! Check out our most recent award article by clicking HERE!
Job Description
We are seeking motivated, competitive, and experienced collector candidates to join our growing Collections team where you will play a critical role in negotiating payment from customers who have fallen delinquent (past due) on their personal loan accounts.
As a collections agent at RIVO you will benefit from new accounts daily as well as an uncapped and lucrative bonus structure with unlimited earning potential! The more you collect and recover from customer accounts, the more you earn - APPLY TODAY!
Why Apply?
Uncapped monthly Bonus potential (top collectors earning $5k+ each month)!
Hands-on training program geared to set you up for success!
Additional spiffs based on performance!
What You'll Do:
Negotiate timely payment from customers by engaging in respectful and persuasive communication via phone, voicemail, email, and text in a call center environment - new collections accounts provided daily!
Meet and exceed individual collections quotas through effective negotiation techniques, objection handling, and follow-up strategies.
Adhere to daily and monthly production KPIs and collections performance metrics, including minimum collection quotas, call volume, on-call time etc.
Utilize strong communication, effective negotiation techniques, persistence, and persuasion skills to drive customer payments with resilience and professionalism.
Educate customers on the long-term benefits of resolving their collections account balance for future use of our lending products, services, and competitive advantages that will help them with their long-term financial goals.
Maintain a professional demeanor, adhere to company processes, and ensure accuracy in data entry and record-keeping.
Perform other duties and responsibilities as assigned.
Qualifications
What We Look For:
We are looking for hard working and coachable candidates who have a positive mindset and are eager to learn our unique Collections tactics and processes! If you are money motivated, have strong negotiation and communication skills with an intrinsic drive to meet collections quotas and grow your pay - apply today!
High school diploma, GED, or equivalent experience required.
Prior collections experience in a quota driven position within a call center environment is strongly preferred.
Prior work experience as a collector, collections agent, collections specialist, debt recovery specialist, debt collector, debt collections agent, debt consolidation, asset recovery specialist, asset recovery agent, accounts receivable, accounts receivable specialist, billing specialist, etc. is strongly preferred.
Collecting on unsecured collections accounts strongly preferred.
A positive attitude, resilience, and ability to handle rejection gracefully.
Results-oriented and target-driven mindset with a willingness to go the extra mile to achieve collections quotas.
Excellent negotiation skills and strong comfortability with persistence.
Adaptability to evolving negotiation techniques, strategies, and product offerings.
Exhibits a can-do attitude, is coachable, and motivated to achieve collections quotas.
Extremely reliable and dependable.
Strong ability to remain professional in escalated customer situations.
Fluency in Spanish a strong plus!
Additional Information
Company Benefits
Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time
Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey
Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak
Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees
Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres!
Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction!
Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass
Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition
Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year
Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 or 80/20 cost share options-because your well-being is our priority
Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence
We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. The starting hourly rate for this job is $20.00 per hour.
RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.
$20 hourly 2d ago
Collections Specialist II
California Coast Credit 3.8
Account specialist job in San Diego, CA
Under the general supervision of the Assistant Manager, Collections or Supervisor, Collections, this position is accountable for collecting on a higher stage of past due loans and minimize or prevent financial losses for the Credit Union. The main goals are to reduce delinquency, minimize loan losses and protect assets, while providing exceptional service to credit union members and employees.
DIMENSIONS:
To effectively collect on and manage the credit union's seriously past due loans; total loan portfolio of $451,000,000
Establish and follow up on payment arrangements to cure delinquency
Maintain a productivity level consistent with those established for the department
Maintain an “at standard” scorecard average of 85%
Supervisory responsibilities
This position reports directly to the Assistant Manager, Collections or Supervisor, Collections. There are no direct reports to this classification.
NATURE & SCOPE
Performs activities to collect past due amounts on seriously delinquent loans.
Works with member to determine reason for delinquency and establish payment arrangements.
Determines next course of action to negotiate with member to return loan to performing status.
Follows up on promises to pay and broken promises.
Performs required skip tracing to locate member.
Provides high quality, consistent work and documentation.
Utilizes critical thinking and negotiating skills to resolve difficult situations.
Initiates demand letters, field chases or attorney letters as needed.
Reviews and recommends loans for repossession action or charge off.
Evaluates and recommends accounts for Workout or the Member Assistance Program.
Effectively handles escalated, repossession, charge off, legal or Bankrupt calls.
Supports department and corporate goals and objectives.
Performs other relevant and related duties, as required.
Education, skills, & abilities
The Eight Superpowers
Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things.
Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence.
Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond.
Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles.
Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships.
Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers.
Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success.
Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities.
Other Education, Skills, and Abilities
Associate's degree or equivalent experience preferred with approximately 2-5 years of applicable collections experience.
Must have working knowledge of FDCPA guidelines and practices.
Experience with Microsoft Applications (Excel, Word and Outlook).
Working knowledge of business machines such as telephone systems, computers, copiers, fax machines, etc.
Strong analytical, time management and organizational skills.
Must have the ability to work well individually and as a member of a collections team.
Excellent verbal/written communication skills; interpersonal skills, combined with flexibility and diplomacy.
Ability to interface with members and credit union staff at all levels in courteous and professional manner in person or by phone.
Must be self motivated and goal oriented.
Ability to appear for work on time, follow direction from a supervisor, interact effectively with co-workers, understand and follow policies and procedures and accept constructive criticism.
MAJOR ACCOUNTABILITIES
Performs daily collection activities to reduce delinquency, minimize loan losses and protect credit union assets
Provides credit counseling and exceptional service to resolve difficult member situations
Analyzes, evaluates and makes recommendations to reduce delinquency
PHYSICAL REQUIREMENTS
Excellent ability to communicate, both verbally and in writing; ability to tolerate periods
of continuous sitting; ability to lift up to 10 lbs.
ENVIRONMENTAL CONDITIONS
Work is primarily performed within a cubicle office setting. Subject to standard background
noise found in an office environment.
Note: Staff is expected to perform various tasks, projects and administrative duties as assigned.
Management reserves the right to assign or change duties and tasks to this position at their discretion.
Salary Range (hourly)
$22.6756 - $28.3445
How much does an account specialist earn in Oceanside, CA?
The average account specialist in Oceanside, CA earns between $34,000 and $76,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Oceanside, CA
$51,000
What are the biggest employers of Account Specialists in Oceanside, CA?
The biggest employers of Account Specialists in Oceanside, CA are: