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This question is about account representative resumes.
How do you describe good customer service skills on a resume?
You describe good customer service skills on a resume by providing real-life examples of when and how you demonstrated good customer service. Great customer service is the holy grail of business. Being able to effectively demonstrate your customer service skills on your resume can open up new doors.
Providing good customer service is not a skill in and of itself but arises from a culmination of various skills such as communication, empathy, and desire to help others. It's not enough, however, to list skills related to good customer service on a resume.
Rather, you need to provide examples of when you demonstrated these skills in a real-world setting. For example, having persuasive speaking skills can be described, for example, by leading the debate team in college or how you landed a big client from a presentation you made.
Top skills related to good customer service to include on your resume:
Persuasive speaking skills
Empathy
Adaptability
Ability to use positive language
Clear communication skills
Self-Control
Taking responsibility
Patience
Effective listening
Attentiveness
Choose from 10+ customizable resume templates
Zippia allows you to choose from different easy-to-use templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
