Is account manager a senior role?

Question

Zippia Team · Accepted Answer

No, an account manager is not typically a senior role. An account manager is an entry to a mid-level role. While there is a good degree of overlap in the day-to-day roles, a senior position comes with more responsibility and a higher salary.

An account manager is responsible for the day-to-day management of a particular customer's account within a business. An account manager is typically tasked with understanding a customer's needs, conducting follow-ups with prospective leads, and improving customer service processes.

There are senior roles available to account managers. The senior role comes with the responsibility of managing the sales force. The primary responsibility of a senior account manager is to develop strategic plans for retaining and growing an account.

This position often requires travel; furthermore, the pressure to meet sales objectives may cause stress and anxiety for some individuals.