What are the duties of a quality assurance specialist?

While some testing is involved in the quality assurance specialist job, the specialist is not a software quality assurance tester. Quality assurance testers work on bits and pieces of a project at different development stages, whereas quality assurance specialists oversee the entire project.

The duties of a quality assurance specialist are to ensure that new software products work before they are released to the customer. They will consult with managers on product goals, anticipate user behaviors and write software test cases.

Before the project starts, quality assurance specialists will collect information about the goals of a project and write policies to prepare for testing. They also set up processes to ensure the code has been reviewed and checked.

Additionally, quality assurance specialists implement automated test scripts, troubleshoot software bugs, and document application procedures. Typical duties of a quality assurance specialist might include the following:

• Preparing and implementing quality assurance policies and procedures.

• Performing routine inspections and quality tests.

• Identifying and resolving workflow and production issues.

• Ensuring that standards and safety regulations are observed.

• Addressing and discussing issues and proposed solutions with superiors.

• Documenting quality assurance activities and creating audit reports.

• Making recommendations for improvement.

• Creating training materials and operating manuals.