What are the responsibilities of a sales engineer?

Question

Zippia Team · Accepted Answer

The responsibilities of a sales engineer are to sell complex scientific and technological products or services to businesses. This involves a sales engineer using their extensive knowledge of a company's products and the products' scientific processes to sell their products to specialized labs and medical centers.

Common responses of a sales engineer:

Preparing and developing technical presentations to explain their company's products or services to customers.
Discussing equipment needs and system requirements with customers and engineers.
Collaborating with sales teams to understand customer requirements and provide sales support.
Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
Researching, developing, and modifying products to meet customers' technical requirements and needs.
Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
Identifying areas for improvement and communicating these issues and possible solutions to upper management.
Setting and achieving sales goals and quotas.
Training other members of the sales team on the technical aspects of the company's products and services.