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This question is about store associate.
What are the skills required of an associate?
The skills required of an associate are those that will help sales associates sell products and services to customers. These skills include, but are not limited to, customer service skills such as communication, interpersonal capabilities, and experience.
Effective written communication skills will help you and your team stay organized. Especially when leaving information for the next shift or formally requesting a schedule change, your ability to communicate clearly in writing can help you be an efficient employee.
As an associate, you depend on your ability to speak clearly, concisely, and effectively. Monitor your tone and speed when interacting with others to get your message across. This includes non-verbal communication.
Your body language should align with your verbal statements. When interacting with customers and coworkers, maintain consistent eye contact, have an inviting and relaxed posture, and eliminate distractions.
Interpersonal skills are the abilities you use to relate to those around you. Associates apply these skills daily at work and practice them to offer a quality customer experience. Finally, know what you are selling and be able to explain it well. Your knowledge will lend credibility to your assertions and increase the chances of making a larger sale.
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