What does a care coordinator do in a hospital?

Question

Zippia Team · Accepted Answer

A care coordinator in a hospital does work related to patient care, such as scheduling, organizing, and managing all aspects of a patient's healthcare maintenance and treatment. Care coordinators provide a beacon of light to help hospital patients navigate the often murky waters of our health system.

Even though care coordinators work in a hospital, their job is focused on everything that happens after you leave the hospital.

The patient, for instance, will need follow-up appointments and their prescriptions filled. In some cases, special equipment or therapy at home needs to be arranged. The care coordinator is the person who makes sure all these things happen.

A hospital care coordinator duties include:

Work with patients and their families to discuss health problems
Provide education about medication, conditions, and care instructions
Execute a care plan created by providers to help with health care needs
Consult and work with other health care providers to schedule appointments and treatment plans
Check on patients regularly to document the progress of their care
Help the care team with recommended care
Assist with exploring resources to secure funding for medical care
Work with insurance organizations to help clients
Use empathy and respect when engaging with patients and their families
Comply with hospital and insurance guidelines and healthcare laws
Scheduling appointments and billing patients.
Compiling and recording medical charts, reports, and correspondence.
Serving as a resource contact and information source to patients, families, providers, and staff.
Coordinating and leading patient support groups and shared medical appointments.