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What is a case management associate?

By Zippia Team - Jan. 22, 2022

A case management associate is an administrative professional who ensures that patients move through the healthcare system and receive the treatment and rehabilitation they require. Case management associates work in hospitals and clinics in a largely independent capacity under the oversight of a case manager.

Case management associates are responsible for accurately entering patient data and documentation into records systems. This entails working with various doctors, nurses, insurance agencies, and patients to bring all aspects of a patient's care together.

Case manager assistants input patients' medical and treatment status details into digital spreadsheets and databases. Case manager assistants often communicate with payers such as health insurance providers to ensure they know what services to pay for. This involves navigating legal obligations surrounding patient privacy and the right to care and weighing patients' financial and health needs with diligence and conscience.

What is a case management associate?

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