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This question is about salesforce administrator resumes.
What is a Salesforce administrator's job description?
A Salesforce administrator's job description is someone who works with stakeholders and clients to define system requirements and customize the Salesforce platform. They are the people that enable the users to get the most out of Salesforce technology.
A Salesforce administrator's job is to maintain the company's Salesforce customer relationship management (CRM) platform, assist users using the system, and stay updated on the platform's newest features, capabilities, and updates.
Common roles and responsibilities found in a Salesforce administrator's job description:
Ensuring optimal performance of Salesforce systems and products
Upgrading and configuring Salesforce systems for optimized integration
Managing Salesforce roles, profiles, sharing rules, workflows, and groups
Importing sales department leads, contacts, and other data
Maintaining the sales cloud, as well as building custom reports and dashboards
Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing
Evaluating and installing new Salesforce releases, as well as providing training and support
Documenting processes, including error reports and changes to field history tables
Preparing reports for sales and other departments
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