What is a scheduler position?

A scheduler position is one that coordinates daily schedules within a medical facility. Their primary duties typically involve managing the flow of patient care. A scheduler's responsibilities can include:

• Scheduling patient appointments for consultations, medical procedures, and follow-up visits

• Answering phones and greeting patients

• Performing reminder calls for upcoming appointments

• Communicating with other health care professionals about changes to preparation

• Filing paperwork

• Submitting billing or insurance claims

• Performing basic bookkeeping duties

• Coordinating daily schedules of medical professionals

• Resolving scheduling conflicts

• A scheduler may also inform potential patients of products and services, resolve client inquiries or complaints and perform administrative duties as needed.