What is the hiring process at Holland America Line?

The hiring process at Holland America Line is standard for the cruise industry.

The process is detailed with a couple levels of interviewing. This also depends on if you are seeking a corporate or shipboard role with the company.

You apply for both corporate and shipboard positions on the company's website.

After applying, you are contacted by a recruiter for a phone screening. This covers general information about yourself and the role you are applying for.

Then you are contacted for your first of several interviews. These may be in-person or video interviews.

Here are some questions to expect for a shipboard role interview with Holland America Line:

• Do you enjoy traveling?

• Do you experience motion/sea sickness easily?

• How have you handled unhappy customers in previous jobs?

The interviewers for Holland America Line may ask you to participate in role-play. This is where you act like the interviewer is a guest on a Holland America Line cruise. This is done to gauge your communication and customer service abilities.

They may also use scenario questions concerning cruise guests.

You then may have a number of other interviews conducted by team members and department heads.

The company performs a background check on all potential hires for shipboard roles. They also ask you to submit to a drug screening.

If selected for the shipboard role, you must complete a three- to four-week-long basic training course. This covers all Holland America Line employee policies and duties, as well as safety protocols.

A corporate interview with the company has more specific questions regarding your previous career experience and what you know about Holland America Line and its destinations.

The hiring process at Holland America Line can be as quick as a few weeks or as long as a couple months.