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This question is about Smashburger and Smashburger jobs.
The hiring process at Smashburger varies by position but the general hiring steps are:
Online application form
Phone screening
In-person interview
In some cases, a second interview may be required
During the in-person interviews, be prepared to discuss your previous experiences. Place a specific emphasis on your belief that the guests (do not use the word "customers") are always the first priority.
According to current employees, many of the interview questions are scenario and personality-based.
Examples may include:
"What are your strengths"?
"What are your weaknesses"?
"How would you handle an upset guest"?
"How do you respond to or handle pushback"?
"What would you do if your manager asked you to perform a task you have never done before"?
Be prepared in advance with answers to these types of questions.
It is also important to be aware of the menu prior to your interview as many employees have reported that they were quizzed on what products are available.
After the interview process, there may be additional assessments that are required prior to the offer of employment. These assessments are usually directly-related to the job duties and selling products.

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