What is the role of a medical assistant?

• Taking medical histories

• Explaining treatment procedures to patients

• Preparing patients for examinations

• Assisting the physician during examinations

• Collecting and preparing laboratory specimens

• Performing basic laboratory tests

• Instructing patients about medication and special diets

• Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections--including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)

• Transmitting prescription refills as directed

• Phlebotomy

• Taking electrocardiograms

• Wound care and changing dressings

Administrative duties may include, but are not limited to:

• Using computer applications

• Answering telephones

• Welcoming patients

• Updating and filing patient medical records

• Coding and filling out insurance forms

• Scheduling appointments

• Arranging for hospital admissions and laboratory services

• Handling correspondence, billing, and bookkeeping