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Assistant community manager jobs in District of Columbia - 74 jobs

  • Assistant Property Manager

    HH Red Stone Properties

    Assistant community manager job in Washington, DC

    Assistant Property Manager | Washington, D.C. Grow your real estate career with HH Red Stone! HH Red Stone is a fast-growing property management company. We're looking for an experienced and motivated Assistant Property Manager to support operations at one of our communities in Washington, DC. This is a great opportunity for someone who thrives in a high-energy environment, enjoys mentoring others, and wants to be a key part of delivering exceptional resident experiences. What You'll Do: As Assistant Property Manager, you will assist the Property Manager, supporting all aspects of property operations, from leasing and resident relations to rent collections and vendor coordination. Key Responsibilities: Process rent payments, enforce lease policies, and support delinquency follow-up Handle day-to-day leasing tasks: give tours, process applications, prepare lease paperwork, and track renewals Assist in resolving resident concerns quickly and professionally Manage work order intake and help oversee service request follow-up Support property inspections, inventory, and physical upkeep standards Assist in budget tracking, accounts payable, and property reporting Step in as Acting Property Manager when the Manager is off-site Help coach leasing team members and drive resident retention efforts Perform additional duties as assigned by management Who We're Looking For: 1-3 years of property management or leasing experience Strong organizational skills and attention to detail Experience using Microsoft Office and property management software (RealPage/OneSite preferred) Knowledge of Fair Housing guidelines (or willingness to complete certification) High school diploma or GED required What You'll Get: Competitive pay Full benefits package: medical, dental, vision, life insurance, and 401(k) Growth opportunities within a fast-expanding company Supportive team environment with mentorship and hands-on training A dynamic work culture that values initiative and accountability Ready to join a company where your ideas, experience, and ambition matter? Whether you're stepping up from a Leasing Consultant role or already have APM experience, this is your opportunity to build your career with a company that's redefining housing. Note: This job description offers a general overview and may evolve as needed. Reasonable accommodations will be made for qualified individuals with disabilities. HH Red Stone is an Equal Opportunity Employer. We're committed to a diverse and inclusive team and welcome applicants of all backgrounds.
    $30k-53k yearly est. 5d ago
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  • Assistant Community Manager - Crossing DC

    Education Realty Trust Inc.

    Assistant community manager job in Washington, DC

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. JOB DESCRIPTION * Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. * Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. * Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue. * Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. * Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. * Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. * Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. * Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. * Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed. The hourly range for this position is $30-$35. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $30-35 hourly Auto-Apply 8d ago
  • Assistant Property Manager-Park Place & Paramount

    Bernstein Management Corporation 3.8company rating

    Assistant community manager job in Washington, DC

    Bernstein Management Corporation (BMC) has been a regional leader in real estate management for more than 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.0 billion, low leverage and significant capacity to make additional investments. Focusing exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 80+ properties representing over 5,800 residential units and 3.4 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 230 industry experts manage the portfolio with a hands-on, vertically integrated approach. For more information, visit ********************** As a BMC Assistant Property Manager, you are focused on providing excellent service while assisting with the management of property operations including leasing activity, renewals, and collections. You're people-centric with a strong work ethic that allows you to effectively manage competing priorities, and you take pride in contributing to the accomplishments of the team. You are an integral and valued member of BMC's Residential Division, and your work will directly impact your property's resident experience, retention rates and overall financial performance at Park Place and Paramount in NW DC, approximately 200 units. BMC will provide you with training on our various applications as necessary to perform this role successfully, along with ongoing performance feedback and opportunities for growth within the company. Job Responsibilities: Lease Administration Meet with prospective residents and present available apartments that best fit their desires and budget Review, process and approve or deny applications Review prepared leases and move-in packages to ensure that all necessary paperwork is properly executed prior to signing Perform bookkeeping duties as required Proactively manage the lease renewal process Manage parking spaces and prepare parking leases Keep a daily accounting of leasing traffic Vendor Management Schedule company-authorized contractors and vendors to prepare vacant apartments for move-in and monitor all work in progress Perform cost analysis and comparison when required Ensure vendors' performance is effective, efficient, and safe Resident Relations Respond to residents' concerns in a timely, professional, and respectful manner Prepare resident move-out form and submit to manager on resident move-out date Address noise complaints from residents in writing Prepare and send resident correspondence using RentCafé Encourage resident retention Building Inspection Inspect apartments to ensure they are move-in ready two days prior to move in Perform pre- and post- move-out inspections Inspect all properties upon request by residents and management General Administration Help cultivate a high level of professionalism, customer service, attention to detail and pride of work in all staff Assist in the development of a high-quality on-site team through implementation of effective training and guidance Assist the Manager and Property Manager in addressing resident and vendor concerns Assist in implementation of all policies and procedures as authorized in the Company policy and procedures manuals. Ensure compliance as necessary Assist with ensuring that all physical aspects of the property are fully functional, safe, and attractive Attend periodic training seminars to improve property management techniques Enjoy frequent opportunities to earn performance-based bonus incentives throughout the year Be available to work a varied schedule, including weekends and some holidays as required Other duties as assigned as trained for and are qualified to do. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, as described above. Requirements Previous experience in residential property management and leasing Proficiency with Microsoft Office Suite including Word, Excel, and Outlook Must possess professional written and verbal communication skills Comprehensive knowledge and understanding of multifamily operations with the ability to detect issues of concern, and act to effectively problem solve Preferences Yardi experience (property management accounting software) College degree Knowledge of Fair Housing Laws and Regulations Knowledge, Skills, and Abilities Detail-oriented Strong analytical and problem-solving skills Strong time management and organizational skills Ability to work in a fast-paced environment Ability to multi-task and follow through Ability to work under pressure Ability to work effectively as a team contributor on applicable assignments Ability to respond to others' needs in a timely and courteous manner BMC's People First Commitment At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings. The market-based pay range for this role is $26 to $33 per hour (plus additional bonus and commission incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. For a summary of BMC's employment benefit offerings, please click here. Bernstein is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.
    $26-33 hourly 60d+ ago
  • Assistant Community Manager - NW Washington, DC

    Urban Investment Partners 3.8company rating

    Assistant community manager job in Washington, DC

    Title: Assistant Community Manager Reports to: Community Manager/Area Manager Hours: Onsite typically, 9:00 AM to 6:00 PM, Monday through Friday, some Saturdays as needed is eligible for bonuses and commission Benefits: Medical, vision, and dental insurance; 401k with company match; generous paid time off policy; 12 paid company holidays; and more. The UIP Companies, Inc. ("UIP") is a real estate investment, asset and property management company specializing in multi-family properties predominantly in the Washington, DC metropolitan area, with our latest acquisitions in Baltimore, MD and Arlington, VA. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors. UIP Property Management (UIPPM) seeks a motivated, people-centric, and knowledgeable Assistant Community Manager (ACM). Our ACMs are leaders in their community and called upon as the individuals responsible for community operations in the absence of the Community or Area Manager, serving as role models to the rest of their team. They are multitalented, personable individuals with sales expertise and a passion for building relationships. ACMs are seasoned property management professionals with demonstrated success in providing sales, customer service, and administration leadership to the team. In addition to traditional property management responsibilities, the ACM works in conjunction with the Community Manager/Area Manager to lease units, resolve tenant concerns, coordinate service requests, host community functions, and other administrative duties as assigned. Responsibilities * Assist the Community Manager/Area Manager in planning and managing daily operations of apartment property. * Monitor and manage operational expenses within the allotted budget. * Oversee tenant move-in, move-out, and evictions. * Manage financial activities for rent collection, rent increase, late payment and check returns. * Develop new leasing and marketing strategies to attract new tenants. * Assist the Community Manager/Area Manager in interviewing, screening and hiring of new employee candidates. * Assist the Community Manager/Area Manager in orientation, training and scheduling of all office personnel. * Manage the inventory and ordering of all necessary administrative supplies and equipment for the department. * Assist the Community Manager/Area Manager in any disciplinary or promotional recommendations with regard to all office personnel. * Report, maintain, and submit all administrative forms, files and reports. * Engage in contact with business and locator services, ensuring availability of promotional materials. * Provide efficient and courteous response to all resident requests. * Assist the Community Manager/Area Manager in designing and implementing a resident retention program, including newsletters, resident referral programs, and/or social activities. * Ensure that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times. * Perform any other duties and/or projects, as assigned. Qualifications * A valid DC Real Estate or Property Management license * Four-year college degree, preferred; Associates degree or equivalent from two-year College or technical school * Four years experience working in property management environment or two years experience working in property management with at least one property management professional designation * Excellent communication, interpersonal, and organizational skills * Available to work a flexible schedule, including weekends * Prior sales experience in leasing, retail, or other related field(s) * Demonstrated excellent customer service skills and proactive outreach to tenants, both current and prospective * Proven ability to work with little direction, maintaining confidentiality and professionalism * Ability to follow-through on commitments and creatively problem-solve * Highly motivated investing extra energy to achieve goals and provide a great environment for team members and residents * Proven team player with the ability to engage others toward a common goal * Intermediate computer knowledge of MSOffice including Word, Excel, and Outlook; understanding of Yardi, preferred The UIP Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.
    $27k-48k yearly est. 9d ago
  • Property Manager

    Lincoln Property Company 4.4company rating

    Assistant community manager job in Washington, DC

    Job Description The Property Manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements. Essential Duties and Responsibilities: Ensure that services are provided consistent with policies, procedures, and regulations as well as contractual obligations and standards. Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews. Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits. Direct and control preparation, and delivery, of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client. Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value. Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval. Coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition. Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; craft, deliver, and communicate an effective tenant care program that maximizes tenant retention. Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value. Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices. Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning.; contract for, and coordinate, vendors. Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training. Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met. Perform other duties as assigned. Qualifications: Bachelor's degree (BA/BS) preferred; minimum of 3-5 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred Real Estate License required where mandatory by local regulation; CPM or RPA professional designation or candidacy preferred Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare or draft recommendations for cost/benefit propositions, ROI analysis, and other business proposals Strong organizational skills that deliver timely results and influence team productivity Ability to comprehend, analyze, and interpret complex documents and problems involving several options; advanced analytical and quantitative skills required Fundamental leadership experience or significant collaborative contributions within a high functioning team Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team Strong organizational skills with an inquisitive and entrepreneurial mindset Ability to travel daily to assigned properties as necessary Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client Ability to read and write English in order to understand manuals and procedures, and to write reports Physical Requirements: Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. Pay Range$90,000-$105,000 USD About Lincoln Property Company Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: ************ All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy. Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
    $90k-105k yearly 4d ago
  • Assistant Property Manager

    Harbor Group Management 4.4company rating

    Assistant community manager job in Washington, DC

    Job Title: Assistant Property Manager Division: Multifamily Status: Non-Exempt JOB SUMMARY: In the Assistant Property Manager role, you will be responsible for ensuring the property's efficient operation under the Property Manager's direction. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company. Manage resident retention and relations; investigate and resolve resident complaints. Create and circulate weekly, monthly, quarterly, and annual resident correspondence. Collect and post rent and manage delinquencies/collections Attract and educate new tenants; perform leasing as needed, and assist with the lease renewal program Shop competition regularly and have knowledge of their pricing, policies, lease terms, etc Assist in supervising and training property staff QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. At least two years in property management or related industry Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube is preferred. Familiarity with real estate contracts and leases Developed leadership and communication skills, both verbal and written Experienced in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc. Experience with MRI is a plus. Ability to multi-task and prioritize. What We Offer: Competitive Salaries & Bonuses Medical, Dental & Vision Plans 401(k) Plan With Employer Matching Contributions Paid Personal Time & Holidays Flexible Spending Accounts Free Long-Term Disability Free Life Insurance Short Term Disability Health Savings Account with Employer Contributions Wellness Perks FinFit Health Finance Program Employee Apartment Discount Employee Referral Program Employee Recognition & Awards Employee Assistance Program Volunteer & Community Service Opportunities Tuition Reimbursement #LI-TB1
    $35k-55k yearly est. 9d ago
  • Assistant Property Manager (Parklands)

    Winncompanies 4.0company rating

    Assistant community manager job in Washington, DC

    WinnCompanies is looking for an Assistant Property Manager to join our team at Parklands, a 458-unit affordable housing residential community located in Washington, D.C. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service. The pay range for this role is $29.00-$31.00 per hour dependent on experience. Responsibilities: Monitor collections and post rent payments. Enforce the collection policy and initiate legal action when required. Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals. Provide exceptional customer service. Respond timely to resident issues and complaints promoting positive resident relations. Assist in all facets of physical and financial Management as needed and assigned. Act as Property Manager in absence of the Manager for specified amounts of time. Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices. Monitor the flow of accounts payable from issuing purchase orders to processing invoices. Requirements: High school diploma or GED equivalent. Less than 1 year of relevant work experience. Less than 1 year of supervisory / managerial experience. Proficient with web-based applications and various computer systems, such as Microsoft Office. Outstanding verbal and written communication skills. Excellent customer service skills. Superb attention to detail. Adaptable to change. Ability to multi-task in a fast-paced office environment. Ability to work with a diverse group of people and personalities. Preferred Qualifications: Associate's degree.
    $29-31 hourly 7d ago
  • Community Manager

    The Dispatch 4.5company rating

    Assistant community manager job in Washington, DC

    About The DispatchThe Dispatch is a digital media company providing fact-based reporting and commentary on politics, policy, and culture-informed by conservative principles. Founded in 2019, we've built a community of 45,000 paying members who value intellectual honesty, reasoned debate, and commitment to first principles over partisan tribalism. We're looking to grow to 100,000 members and beyond, and looking for someone to help us deepen engagement and build real-world community among our subscribers. About This RoleWe're launching Dispatch Juntos-a member-led initiative that transforms our subscriber base into a network of local communities meeting regularly across the country. This is our most ambitious community-building effort to date, and we need someone to own it from pilot through scale. As our Community Manager, you'll coordinate the launch and growth of Dispatch Juntos nationwide, support member-led organizing efforts, plan official Dispatch events in partnership with our editorial team, and build the infrastructure for sustainable community engagement. You'll be the primary relationship owner with our most engaged members and the voice of our community internally. The schedule for this role is approximately 15-20 hours per week at the onset. Part-time initially, we expect it will scale into a full-time position. This role reports to the Editorial Partnerships Manager and works closely with our editorial, business, and multimedia teams. You'll have significant autonomy to shape how The Dispatch shows up in members' lives beyond our newsletters and podcasts. What You'll Do Launch and Scale Dispatch Clubs (60% of role) Organizer Recruitment & Vetting: Review applications from members interested in leading local clubs, conduct screening conversations, and select organizers who align with our mission and demonstrate capability to build and sustain community. Ongoing Organizer Support: Serve as primary point of contact for 20-50+ club organizers nationwide, providing guidance on meeting formats, troubleshooting challenges, celebrating wins, and helping clubs get to the next level. Platform Management: Oversee the Dispatch Juntos platform on our website (member discovery, event logging, photo uploads, RSVPs), ensure it's functioning properly, and gather feedback for improvements. Club Health Monitoring: Track key metrics for each club (attendance, frequency, longevity, engagement), identify clubs at risk of fizzling, and proactively provide enhanced support to clubs showing momentum. Content Creation: Produce monthly “Junto Spotlight” features for newsletters, curate photos and testimonials from meetups, create discussion guides tied to recent Dispatch content, and develop promotional materials. Moderation & Community Standards: Handle “report a concern” submissions, address issues directly with organizers when needed, and make judgment calls on revoking club status in rare cases (in consultation with leadership). National Promotion: Coordinate geo-targeted email campaigns to members in hub markets, manage Dispatch Juntos presence in Discord and on Reddit, and maintain drumbeat of engagement through newsletters and social channels. Official Event Planning & Execution (25% of role) Event Strategy: Identify clubs that have reached threshold for official Dispatch events (30-50+ consistent attendees over 3-6 months) and develop event plans with editorial, business, and multimedia teams. Logistics & Coordination: Handle venue sourcing, ticketing setup, sponsorship coordination, VIP meet-and-greet arrangements, travel logistics for Dispatch talent, and day-of event management. Revenue Optimization: Work with business team to price events appropriately, secure sponsorships, and maximize ticket sales while maintaining accessibility for members. Content Capture: Coordinate recording of live podcasts, capture photos and video for promotional use, and gather testimonials and learnings from each event. Post-Event Follow-Up: Thank attendees, collect feedback, analyze what worked, and apply learnings to future events. Broader Community Initiatives (15% of role) Discord Management: Active presence in Dispatch Discord server, facilitate member-to-member connections, surface interesting discussions to editorial team, and maintain community standards. Member Engagement Programs: Develop and test other community engagement initiatives beyond Dispatch Clubs (could include virtual meetups, AMA sessions with writers, member-generated content opportunities, etc.) Internal Advocacy: Represent the voice of our community in internal discussions, share member feedback with editorial and product teams, and champion community-building across the organization. Measurement & Reporting: Track and report on community engagement metrics, retention impacts, and ROI of community programs to leadership. Who You Are (Required) Mission Alignment: You're a Dispatch reader (or quickly become one) who genuinely believes in our approach to journalism and political discourse. You understand and value what makes The Dispatch different. Community Building Experience: 1-2+ years building and managing communities, whether online, in-person, or both. You've launched programs from scratch and scaled them successfully. Exceptional Communicator: You write clear, engaging emails. You're comfortable on video calls and in person. You know how to motivate volunteers and make people feel valued and heard. Highly Organized: You juggle 50 relationships and 10 projects without dropping balls. You build systems to stay on top of details. You follow through consistently. Self-Starter with Judgment: You figure out what needs to happen and make it happen. You know when to escalate and when to make the call yourself. You don't need daily direction. Data-Informed: You track metrics, spot trends, and adjust strategy based on what's working. You can tell the story of impact with both numbers and anecdotes. Event Experience: You've planned and executed live events (conferences, meetups, panels, etc.) and know the operational details that make events successful. Comfortable with Ambiguity: This is a new role launching a new program. You'll need to define processes, make judgment calls, and iterate as you learn. You're energized by building rather than maintaining. Who You Are (Strongly Preferred) Experience managing volunteer organizers or distributed community leaders Background in media, journalism, or mission-driven organizations Familiarity with Discord, Slack, and modern community platforms Experience with sponsorship or event revenue generation Previous work in politically engaged communities (and demonstrated ability to navigate viewpoint diversity) Comfortable in both blue and red America (we have members everywhere) Who You Are (Nice to Have) Experience with CRM systems, ticketing platforms, and email marketing tools Basic design skills (Canva, etc.) for creating promotional materials Previous podcast production or multimedia content experience Background in customer success or community advocacy roles $28 - $38 an hour We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $28-38 hourly Auto-Apply 43d ago
  • Assistant Community Manager - NW Washington, DC

    UIP Companies

    Assistant community manager job in Washington, DC

    Title: Assistant Community Manager Reports to: Community Manager/Area Manager Hours: Onsite typically, 9:00 AM to 6:00 PM, Monday through Friday, some Saturdays as needed is eligible for bonuses and commission Benefits: Medical, vision, and dental insurance; 401k with company match; generous paid time off policy; 12 paid company holidays; and more. The UIP Companies, Inc. ("UIP") is a real estate investment, asset and property management company specializing in multi-family properties predominantly in the Washington, DC metropolitan area, with our latest acquisitions in Baltimore, MD and Arlington, VA. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors. UIP Property Management (UIPPM) seeks a motivated, people-centric, and knowledgeable Assistant Community Manager (ACM). Our ACMs are leaders in their community and called upon as the individuals responsible for community operations in the absence of the Community or Area Manager, serving as role models to the rest of their team. They are multitalented, personable individuals with sales expertise and a passion for building relationships. ACMs are seasoned property management professionals with demonstrated success in providing sales, customer service, and administration leadership to the team. In addition to traditional property management responsibilities, the ACM works in conjunction with the Community Manager/Area Manager to lease units, resolve tenant concerns, coordinate service requests, host community functions, and other administrative duties as assigned. Responsibilities Assist the Community Manager/Area Manager in planning and managing daily operations of apartment property. Monitor and manage operational expenses within the allotted budget. Oversee tenant move-in, move-out, and evictions. Manage financial activities for rent collection, rent increase, late payment and check returns. Develop new leasing and marketing strategies to attract new tenants. Assist the Community Manager/Area Manager in interviewing, screening and hiring of new employee candidates. Assist the Community Manager/Area Manager in orientation, training and scheduling of all office personnel. Manage the inventory and ordering of all necessary administrative supplies and equipment for the department. Assist the Community Manager/Area Manager in any disciplinary or promotional recommendations with regard to all office personnel. Report, maintain, and submit all administrative forms, files and reports. Engage in contact with business and locator services, ensuring availability of promotional materials. Provide efficient and courteous response to all resident requests. Assist the Community Manager/Area Manager in designing and implementing a resident retention program, including newsletters, resident referral programs, and/or social activities. Ensure that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times. Perform any other duties and/or projects, as assigned. Qualifications A valid DC Real Estate or Property Management license Four-year college degree, preferred; Associate s degree or equivalent from two-year College or technical school Four years experience working in property management environment or two years experience working in property management with at least one property management professional designation Excellent communication, interpersonal, and organizational skills Available to work a flexible schedule, including weekends Prior sales experience in leasing, retail, or other related field(s) Demonstrated excellent customer service skills and proactive outreach to tenants, both current and prospective Proven ability to work with little direction, maintaining confidentiality and professionalism Ability to follow-through on commitments and creatively problem-solve Highly motivated investing extra energy to achieve goals and provide a great environment for team members and residents Proven team player with the ability to engage others toward a common goal Intermediate computer knowledge of MSOffice including Word, Excel, and Outlook; understanding of Yardi, preferred The UIP Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.
    $22k-43k yearly est. 8d ago
  • Property Manager II

    Kushner 4.6company rating

    Assistant community manager job in Washington, DC

    Join Our Team as a Customer-Focused Property Manager! Do you have the vision, drive, and expertise to transform beautiful newly built properties into thriving communities? We are seeking a Property Manager Extraordinaire who thrives on providing excellent customer service, loves making an impact, and is passionate about delivering exceptional results. If you have experience with a lease-up and you're ready to lead with excellence, embrace challenges, and create lasting value, this is the opportunity for you! What You'll Do: Maximize Property Performance: Achieve outstanding operational and financial results through effective cost control, revenue growth, and innovative solutions. Collaborate & Lead: Develop annual budgets and marketing plans in partnership with owners, ensuring alignment with their goals and objectives. Tenant Relations: Build strong relationships with residents and commercial tenants by delivering exceptional customer service and addressing concerns promptly. Optimize Leasing & Marketing: Drive high occupancy rates with competitive pricing strategies and creative marketing initiatives. Ensure Excellence: Oversee property inspections, maintenance, and compliance with safety standards to maintain a pristine and functional environment. Foster Team Success: Train, motivate, and guide staff to excel in leasing, operations, and customer service. What You'll Bring to the Team: Experience: 3+ years of Lease-up experience and proven success managing Class A+ residential properties. Experience with 55+ communities preferred. Expertise: In-depth knowledge of property management, tenant/landlord laws, and leasing practices. Tech-Savvy: Proficiency with Microsoft Office, collaboration tools like Teams and Zoom, and property management software (Yardi preferred). Problem-Solver: Strong analytical skills to identify issues and implement effective solutions. Customer-Focused: Passion for delivering exceptional service and creating a welcoming community. Flexible & Reliable: Physical and mental ability to respond to emergencies 24/7 and thrive in a fast-paced environment. Why You'll Love This Role: Competitive Pay & Commissions! Your hard work and success are rewarded. Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no wait period, tuition reimbursement, relocation bonuses and more! Growth Opportunities: Be part of a forward-thinking organization that values innovation and professional development. Diverse Portfolio: Manage a dynamic mix of residential, commercial, and retail spaces. Collaborative Environment: Work alongside a supportive and skilled team that shares your commitment to excellence. Impact: Make a meaningful difference by enhancing property value and tenant satisfaction. Ready to Make Your Mark? Apply Now and Let's Create Something Extraordinary Together!
    $42k-57k yearly est. 4d ago
  • Association Property Manager (Onsite)

    Check Out Our Current Openings

    Assistant community manager job in Washington, DC

    Full-time Description Who We Are Tracing our original history back to 1920, EJF Real Estate Services has been a family-owned, family-operated business focused on residential property management and real estate sales in the Washington DC metropolitan area for over 30 years. Today, we are the largest DC-based property management company servicing hundreds of clients across the DMV. Our extensive market knowledge, hands-on industry experience, and best-in-class customer service work together to help communities thrive. Want to join in on the fun? What You Do As the Onsite Property Manager, you will be responsible for creating a welcoming atmosphere for the property by monitoring business operations, coordinating member events and meetings, tracking member complaints and requests, surveying members, keeping residents and the community informed of important matters, and assisting the Board of Directors (the “Board”) and officers with recordkeeping and oversight responsibilities and duties as requested. Develop member service objectives and strategies in coordination with the Board and property members. Provide responsive, high-quality service to staff and residents. Answer resident inquiries, log resident issues or concerns, and take appropriate action. Provide accurate, complete and up-to-date information in a courteous, efficient and timely manner. Ensure property notifications and other resident communications are accurate and timely. Develop schedules and methods for surveying members and obtaining member input on proposed capital improvements, events and other appropriate matters. Monitor business operations, report infractions, review company policies and proposals for possible risks and liabilities, and research legal requirements for new initiatives and ongoing matters. Analyze internal business systems to ensure compliance with legal regulations, industry norms and ethical standards. Monitor security cameras, exterior doors to the building and maintain a secure environment for our residents. Monitor building communications and make recommendations to including announcements via email and to individual units, notifying units of scheduled inspections, and posting notices. Plan community initiatives and report on community building activities. Prepare quarterly and annual reports to members Provide Members with Monthly Receipt. Assist with answering after-hours emergency calls promptly. Accepts deliveries, keeps the package log, and notifies residents of their deliveries. Monitors security cameras, exterior doors to the building and maintain a secure environment for residents. Responsible for performing other specialized duties related to the overall management to property. Resident Relations: Listen to resident requests, concerns and comments. Answer questions from residents about community, repairs, Rules and Regulations, etc. Act as liaison between board and members/residents. Ensure resident compliance with established policies and procedures. Handle resident issues within the guidelines of the various property policies and the governing documents. Ensure all residents are informed of key property events and ensure that communications are timely, thorough, and proofread, and utilize a format approved by the property. Review and track violation notices and fines. Evaluate resident appeals to violation notices issued to them and recommend a course of action. Handles building communications, including sending announcements via email and to individual units, notifying units of scheduled inspections, and posting notices. Compliance: Develop internal policies and procedures designed to ensure compliance with appliable HUD rules, laws and other regulations. Research legal requirements pertaining to federal housing subsidies and other regulatory matters. Conduct compliance reviews and report results. Recommend the staffing, resources, and corrective action needed to improve the property's scores on compliance examinations and audits and to be eligible for mark-to-market increases in housing subsidy payments. Meeting Attendance and Compliance: Meet regularly with property staff to review open issues and work orders. Meet with the property officers and directors as needed. Attend regular and special Board meetings. Record Maintenance: Keep track of relevant dates and schedules Create and maintain the Board's recordkeeping and filing system. Consistently work to ensure information is accurate and accessible. Finances: Assist in the preparation of the fiscal year budget. Review the monthly financial reports. Property Inspection: Conduct regular inspections of all common areas of the property, including the hallways and exterior. Complete work orders for any items noted during the inspections. Maintain a list of items which need improvement. Requirements Qualifications: This position requires a High School Diploma. Some college coursework helpful. Three plus years of proven property management experience. Other real estate and/or property experience a plus. Professional designation (CMCA, AMS PCAM) as prescribed by the Community Association Institute is preferred. Strong communication and customer service skills. Strong interpersonal skills and ability to communicate at all levels. Project management and/or ability to multi-task and manage deadlines. Experience working with contractors. Some financial or accounting experience helpful. Able to work independently and proactively. Must have technical skills in email and computer software and programs. Customer orientation and ability to adapt/respond to different types of personalities. Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively. What We Offer EJF offers a comprehensive health benefits package that includes medical, dental, and vision insurance, employer-paid Life and Disability insurance, and 401(k) plan with company match. EJF is an equal opportunity employer and provides reasonable accommodation to qualified individuals with disabilities. All qualified applicants will receive consideration for employment without regard to any protected category under Federal law or laws of the District of Columbia. If you are an applicant that requires reasonable accommodation, please email us at ********************. Salary Description $90,000 - $100,000
    $90k-100k yearly 16d ago
  • Assistant Property Manager, Avalon/The Village at Chesapeake

    Vesta Corporation 4.8company rating

    Assistant community manager job in Washington, DC

    Be a part of the best team in Property Management! Welcome to Avalon & The Village at Chesapeake, Vesta communities in Washington, DC . We are looking for an affordable housing experienced, results driven, customer service focused Assistant Property Manager to join our team! What we Offer: At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include: Medical, dental & vision insurance Company matched 401(K) Paid time off- Vacation, sick, floating holidays 12 additional paid holidays Tuition Reimbursement PetPlan Pet Insurance Employee Assistance Program Long & Short-Term Disability Insurance AND MORE The Assistant Property Manager is responsible for assisting and supporting Property Manager and support staff in achieving maximum occupancy and collections at the property. Communicate and collaborate with site staff to ensure that all site compliance and financial administrative procedures are met. This position also assumes the role of person in charge when a Property Manager is not present. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Depending on the needs of the property, the Assistant Property Manager will be responsible for all or some of the following duties: Fosters a positive, active and collaborative relationship with residents, communities, and associated agencies. Works with Property Manager in all functions with a significant focus on assisting in support of site staff. Assists and supports Property Manager in the coordination and processing of compliance and financial administration, leasing, resident retention, and maintenance and safety. Responsible for keeping reception area clean with professional surroundings. Answer and direct incoming calls to the appropriate team member. When the appropriate team member is unavailable, ensure proper follow up. Listen and address resident concerns/requests timely, to ensure resident satisfaction or if their requests are unreasonable, ensure they receive a response regarding our action/inaction. Greet, introduce, welcome and convey benefits of the property to prospective residents and visitors. Coordinate leasing to include interviewing prospective residents and assessing their needs and qualifications. Secure a completed welcome card and/or application from the prospective resident. Enter prospective resident information into the property data system. Schedule application intakes, interviews, processing and preparation of applications, and their distribution. Accompany prospective residents to apartments, discuss size and layout, terms of lease, and available facilities, i.e., swimming pool, laundry, shopping centers, services available. Qualify prospective residents, based on property program requirements and the tenant selection plan. Coordinate and maintain a healthy applicant waiting list to ensure future maximization of occupancy. Calculate rent, based on property program/procedures or rent schedule. Complete appropriate lease forms/documents and collect reservation deposit (if applicable), security deposit, and initial or prorated rent. Handle marketing outreach to include interacting with neighborhood groups, local employers, community organizations and any other sources of prospecting and lead generation with a focus on converting leads into rentals. Conduct marketing surveys and regularly review traffic reports, share trends with Property Manager. Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and property-issued communications/notices (i.e., bad weather, emergency, etc.). Gather, prepare, and execute lease renewals, and intake, prepare, and process interim recertification, annual recertification and other documentation as required by local, state and federal agencies. Secure all required applicant and resident signatures, for administrative processes. Maintain accurate record of all resident transactions/ certifications and process timely (interim certifications, move-in/move-outs, etc.). Manage the collections, depositing and posting of all rent and late fees/charges, delinquencies, late notices and evictions as assigned by management. Manage and ensure all Housing Assistance Payments, including special claims are requested and received as applicable. Notify management of and process necessary legal action of resident non-payment or non-compliance. Process information in property management software regularly, i.e.., work orders, certifications, deposits and all pertinent resident documentation. Prior to showing an apartment, a model, or any aspect or amenity of the community, ensure that it meets Vesta quality standards and expectations. Report any maintenance or physical property needs to the Property Manager and/or Maintenance personnel. Input work order/service requests, in property data system, communicate to maintenance, and follow up. Assist with monitoring service contractors to ensure proper completion of contracted duties, (i.e., exterminator, landscaper, snow removal, etc.). Assist in the achievement of property financial goals. Consistently maintain property rules and regulations in accordance with property-based programs, Vesta's SOP, and all state, federal and/or local laws. Preserves and respects resident, applicant, employee and company confidentiality. Other duties as assigned by management. Knowledge, Skills and Abilities: Excellent interpersonal skills; strong verbal communication skills. Able to work independently; self-motivated, takes initiative. Leadership/delegation skills Able to multitask and prioritize efficiently. Ability to determine varying nature of calls/issues and identify the priority level. Accepts responsibility and accountability. Honest and trustworthy; displays integrity. Professional, in appearance and action. Shows adaptability. Organized and detailed Basic math proficiency required. Interested? APPLY NOW!!! Requirements Required Education and Experience: Associates degree or equivalent experience, plus an additional 2 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role. Experience with site based affordable housing programs strongly preferred if applicable. COS and/or CPO Certification strongly preferred. Additional Eligibility Qualifications: Multilingual skills strongly preferred and sometimes required, based on property needs Ability to use and communicate through email required Previous customer service experience Strong computer skills: including MS Office suite, Outlook, and property management software, Yardi strongly preferred. Successful completion of a background check and drug screening required. Valid Driver's License and clean driving record required. Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace. Salary Description $25.00-$27.00/hr.
    $25-27 hourly 36d ago
  • Assistant Community Manager

    The Donaldson Group 4.2company rating

    Assistant community manager job in Washington, DC

    Donaldson, a leader in multifamily property management, is dedicated to providing exceptional living experiences for our residents and rewarding careers for our employees. Donaldson manages a diverse portfolio of apartment communities, and takes pride in creating places that residents are proud to call home. We are seeking a full-time Assistant Community Manager for a 465-unit residential apartment community located in Washington, DC (Brookland Manor Apartments). The ideal candidate will have experience with Yardi software, Section 8/ Affordable Housing, and be able to assist the Community Manager in all aspects of property management. Responsibilities include: Assisting in the day-to-day operations of the community Providing excellent customer service Assist with leasing and move-in/move-out procedures Collecting/posting of rents Collection of delinquent rents Coordinate maintenance and repairs with vendors and contractors Respond to tenant inquiries and complaints in a timely and professional manner Preparation of suit lists Monthly close out Maintaining accurate records & files Marketing/ Outreach Assist with budget/ financial reporting Qualifications/ Skills: Exceptional interpersonal skills and the ability to multitask in a professional environment. Experience with MOR audits and general HUD compliance. Minimum of 3 years of experience in multi-family Project Based Section 8 housing. In-depth knowledge of HUD 4350.3 Handbook, IRS Section 42 compliance, and multifamily property management concepts. Prior leasing/ sales experience Strong organizational and time management skills Professional appearance Attention to detail and accuracy Experience with Yardi software Ability to work weekends High school diploma or equivalent Ability to work independently and as part of a team At Donaldson, our mission is to provide peace-of-mind in every interaction by being faithful to our values and creating successful partnerships. Our values of INTEGRITY * EXCELLENCE * COMMITMENT * ADAPTABILITY * INNOVATION * OWNERSHIP * COMPASSION * UNITY guide everything we do. We offer a competitive salary, excellent benefits package, 20% discount on housing, and more. As a team member you will have the opportunity to participate in: Medical/Dental/Vision Insurance Short Term/Long Term Disability Life Insurance/AD&D Supplemental Insurance Pet Discount Plans 401(k) Retirement Paid Time Off Membership in Access Perks Community Service Programs Donaldson was recognized by GoodSeeker in 2021 as a Top 20 Values-Driven Employer in the Greater Washington Region. We are dedicated to providing an exceptional customer experience through a total team commitment to our Vision, Mission, and Values. Share these values with us? Join our team! **************************************************** Donaldson is an Equal Opportunity Employer. #CB
    $20k-34k yearly est. 11d ago
  • Assistant Property Manager

    Colliers International Valuation & Advisory Services

    Assistant community manager job in Washington, DC

    Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. ***This is an onsite working arrangement in our Herndon, VA location*** About you Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do. As an Assistant Property Manager, you will be involved in all aspects of managing a commercial building from operations and financial activities to managing important relationships with our tenants and property owners. Managing service contracts and tracking bid packages, to completing property inspections and making recommendations, you'll have the opportunity to share your innovative ideas to continually improve how we manage our commercial properties. In this role, you will Develop and maintain strong relationships with property owners, tenants, vendors and contractors. Respond in a timely manner to tenants' needs to meet lease obligations. Support senior management by preparing regular ownership reports, budgets and other reports as assigned. Successfully manage all administrative tasks, including work orders, service requests, rent and expense payments, property maintenance and vendor compliance requirements. What you'll bring 3+ years' experience in property management within the commercial real estate industry. Familiarity with real estate software such as Yardi, MRI, etc. Experience with contract and leasing agreements. Proficient in Microsoft Office (MS Outlook, MS Word, MS Excel). #LI-TS1 #LI-ONSITE Make your next move an expert one and join us as we lead the industry into the future. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.
    $30k-53k yearly est. Auto-Apply 14d ago
  • Founding Property Manager (NOVA General Manager)

    Atlas Lane

    Assistant community manager job in Washington, DC

    Atlas Lane is a full-service leasing and property management company serving the single-family rental (SFR) housing sector. Headquartered in Washington, DC, Atlas Lane works directly with hundreds of small property owners and thousands of renters to provide great homes that also make for sound investments. Atlas Lane is on a mission to build a world where everyone lives in the right home at the right time, so they can focus on what fulfills them. Job Description We're looking for an entrepreneurial, high-performing property manager to help launch Atlas Lane in Northern Virginia (NOVA). As our first Property Asset Manager in the NOVA market, you'll have the opportunity to build a team from scratch and define the market for our company. Working with the back office services we've built out (bookkeeping, application processing, maintenance and repair support), you'll manage our NOVA portfolio and help us become the market-leading single family property manager in the area. If you've ever wanted to join a company from the ground up and control your own portfolio of business, let's chat. Your Opportunity: Become an entrepreneur within the safe confines of an established business. Build your own portfolio with limitless income potential as your rent roll scales. Work within an established property management business with sound financials and the ability to meaningfully invest in making you successful. Build a team and contribute to a culture of hard-work and merit without sacrificing work-life balance. Work with a team of passionate A+ players looking to modernize a traditional industry. Your Responsibilities: As a Property Asset Manager, you'll be the quarterback for our owner's properties -- their single point-of-contact to provide status updates, recommendations, and manage any ongoing projects at the home. You'll work with our Maintenance and Repair Phone Triage, Bookkeeping, and Application Processing teams to resolve issues quickly and ensure the ball is never dropped. Onboarding new clients (and their properties) into the Atlas Lane ecosystem: collecting key information, setting expectations, ensuring state/municipal compliance, and ensuring a smooth transition to management. You'll perform our comprehensive onboarding inspections (and, eventually, work with a full-time Maintenance & Repair Coordinator to do so), creating punch lists of work to be done, reviewing/approving quotes, and managing the various vendors required to get the home "Rent Ready". Identifying, evaluating, and onboarding new vendors into the Atlas Lane network to support our growing collection of homes. Managing ongoing Maintenance and Repair projects, ensuring our various vendors are resolving issues quickly and cost effectively. Working with our bookkeeping team to run weekly billing, monthly rent collection, and monthly Owner Disbursement efforts for your portfolio. Marketing soon-to-be vacant properties for-rent online; Providing updates and recommendations to your clients in an effort to maximize speed to lease; Conducting tours for interested prospective tenants; Recruiting and training part-time Leasing Consultants to help perform tours. As our NOVA portfolio grows, you'll have the opportunity to recruit, train, and coach new members of the NOVA team (Property Managers, Leasing Consultants, M&R Coordinators) as Atlas Lane further expands into the market. Qualifications Minimum 3 years of experience in residential single-family home Property Management. Must have a valid VA Real Estate License. Knowledge of VA real estate law, rules, and regulations. B.A. preferred, High School Diploma required. Tech savvy with the ability to use G-Suite products and property management software, bonus points for experience with Appfolio or Showmojo. High degree of accuracy, organization, and attention to detail. Strong interpersonal skills (both verbal and written) and the ability to cultivate relationships. Strong problem solving and analytical skills Additional Information About You You're Exceptionally Organized. You never drop the ball, forget to send that email, or forget to follow up. You're Self Reliant. You know what you know, and you know how to ask for help on what you don't. Once you confident enough to execute, you're capable of doing so with minimal oversight. You're a Problem-Solver, First and Foremost. You're obsessed with solving problems and will do whatever-it-takes to solve them. You Care About Making an Impact. You want to make a difference: in how people behave or how the world perceives a job/role/function, and you want the freedom and capability to make that difference. You're a People Person. You can connect with people from all walks of life - old or young, white collar or blue collar. You're Self-Aware. You're highly reflective and capable of effectively communicating your feelings in near-real-time. You're Open. You hate resentment and you love open communication, even the hard conversations. All your information will be kept confidential according to EEO guidelines.
    $37k-63k yearly est. 2d ago
  • Assistant Property Manager / Resident Service Coordinator

    Quantum Real Estate Mgmt

    Assistant community manager job in Washington, DC

    General Responsibilities Assist the Property Manager in maintaining the physical asset and maximizing the financial returns from that asset in accordance with the owner's objectives; Assist Property Manager and Regional Manager with special projects and administrative tasks. Assist individual residents in obtaining services and benefits needed to maintain an independent lifestyle, including information and advocacy; Empower residents to meet their own needs through educational programs on community services or Social Security benefits; Implement new services or increase availability of existing services to meet the needs of residents; Address social and recreational needs of the senior community; and assist family members and the community in understanding the changing needs of seniors as they age. Essential Duties Assistant Property Manager Function Maintain cordial and professional relationship with the following: All residents, ensuring consistent application of property policies. Other departments within the company, including accounting and human resources. Clients, the community, HUD federal, state and local governments, etc. Suppliers, vendors and professionals servicing the company or property. A. Ensure the Physical wellbeing of the Property: Supervise maintenance staff, including building maintenance manager, maintenance supervisor and any contract workers during property manager absence; Supervise scheduling of maintenance work; Supervise all vacant apartment make-ready procedures; Make recommendations for physical repairs, replacements, and/or improvements; Make recommendations for supplies, materials, and equipment; Recommend expenditures within budget allocations; Knowledge of Property Manager's location always when they are absent from the office. B. Tenant Management: Ensure timely payment of rents; Eliminate lost revenues due to vacancies; Enforce evictions for non-payment of rent; Prepare pre-close, and month-end reports for property manager review; Exercise sound judgment regarding property expenditures. C. Leasing, Move-in & Compliance: Assist in preparation of weekly and monthly reports; Provide for resident recruitment, selection, qualification, lease administration and apartment preparation for move-ins in accordance with corporate policies and procedures; Ensure compliance with fair housing guidelines and HUD guidelines (where applicable); Determine initial and continuing eligibility of applicants by gathering information, conducting thorough pre-move-in interviews, and perform calculations based on information collected in Compliance with HUD and company policies; Prepare move-in certification package for the Compliance department to review and approve; Schedule resident recertification interviews send /deliver certification notifications (120 days, 90 days, 60 days) in Compliance with HUD and company polices; Meets with residents to complete the Resident Questionnaire and all verification forms; mail, email, or fax verification forms to third parties; Completes certification file and enter in One Site; obtain residents signatures on a timely basis on various certification forms; Enters correct information and complete accurate and timely 50059 for submission to HUD; Process initial, annual, and interim recertifications, in addition to retroactive rent-calculations while conforming to HUD regulations guidelines; Ensures compliance with all HUD and regulatory requirements related to the property's funding sources; Ensures that certification files meet regulations and company compliance procedures; Prepares for and participates in management and occupancy reviews, internal and external file audits; Respond timely to requests and inquiries from residents, applicant, and third parties, by phone, in person, and by written communications; Maintains letters, documents, and transaction materials in client files per the file organization protocol; Perform all residents' annual and interim recertifications in accordance with HUD guidelines; Performs file audits, as requested; Identify households with income reporting discrepancies and make rent-adjustments according to company EIV policy timely; Accesses EIV/TRACS and maintains information as required; Complete monthly EIV reports, maintain EIV bidders per company EIV policy; Resolve EIV discrepancy within timeline described within EIV policy; Keeps supervisor informed of all issues regarding delayed or late certification. D. Administration: Coordinate communication of information between the property and corporate office; Perform any other duties that may be assigned by the Property Manager; Implement HUD procedures, selection criteria, policy and is knowledgeable on issues pertaining to these; Identify hazards and potential liabilities; Friendly, helpful and considerate of all residents; Serve as on-call representative providing evening, weekend and holiday emergency service; Assist at other properties as assigned. Resident Service Coordinator Function Establish a trusting relationship and confidentiality with residents individually and as a group. Maintain relationships with clients, the community, local and regional resources for support servicing. Maintain relationships with suppliers, vendors, and professionals servicing the company or Property. Knowledge about the services available to residents and eligibility requirements for accessing those services, Advocate for residents with other public and private community organizations and communicate the progress of the individual, Attend monthly/quarterly training and meetings within and outside the company pertaining to resident services, Development and coordination of volunteer service opportunities for frail and at-risk residents who need supportive services, Development and coordination of volunteer service opportunities for community involvement with residents, Educate property management team on issues related to aging in place and services coordination to better serve and assist the residents, Educate residents in and assist in providing the services and resources available within the community, Plan educational programs and activities for the residents to assist them in aging in place, Friendly, helpful, and considerate to all residents/visitors, Inform residents of existing and new services via mail, newsletters, and bulletin boards. Transport residents to and from social, health and educational activities assigned using the property provided bus, Accommodate and perform home visits for homebound residents, Complete residential assessments based on the needs of the resident and maintain, and update secured resident files maintained in Service Coordinator's office, Complete HUD Semi-Annual Service Coordinator reports, Complete monthly residential services report, Maintain involvement and certification with AASC and any other Service Coordinator vendors affiliated with Quantum Real Estate Management LLC, AMO, Perform any other duties that may be assigned by the Property Manager and Regional Manager. Salary Range: $38k - $40k Benefits: Health, Dental, Vision, Life & Disability Insurance, 401(k) with company matching, Paid time off.
    $38k-40k yearly 37d ago
  • Assistant Property Manager

    Bernstein Management Corporation 3.8company rating

    Assistant community manager job in Washington, DC

    Job Description Bernstein Management Corporation (BMC) has been a regional leader in real estate management for more than 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.0 billion, low leverage and significant capacity to make additional investments. Focusing exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 80+ properties representing over 5,800 residential units and 3.4 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 230 industry experts manage the portfolio with a hands-on, vertically integrated approach. For more information, visit ********************** As a BMC Assistant Property Manager, you are focused on providing excellent service while assisting with the management of property operations including leasing activity, renewals, and collections. You're people-centric with a strong work ethic that allows you to effectively manage competing priorities, and you take pride in contributing to the accomplishments of the team. You are an integral and valued member of BMC's Residential Division, and your work will directly impact your property's resident experience, retention rates and overall financial performance at Park Place and Paramount in NW DC, approximately 200 units. BMC will provide you with training on our various applications as necessary to perform this role successfully, along with ongoing performance feedback and opportunities for growth within the company. Job Responsibilities: Lease Administration Meet with prospective residents and present available apartments that best fit their desires and budget Review, process and approve or deny applications Review prepared leases and move-in packages to ensure that all necessary paperwork is properly executed prior to signing Perform bookkeeping duties as required Proactively manage the lease renewal process Manage parking spaces and prepare parking leases Keep a daily accounting of leasing traffic Vendor Management Schedule company-authorized contractors and vendors to prepare vacant apartments for move-in and monitor all work in progress Perform cost analysis and comparison when required Ensure vendors' performance is effective, efficient, and safe Resident Relations Respond to residents' concerns in a timely, professional, and respectful manner Prepare resident move-out form and submit to manager on resident move-out date Address noise complaints from residents in writing Prepare and send resident correspondence using RentCafé Encourage resident retention Building Inspection Inspect apartments to ensure they are move-in ready two days prior to move in Perform pre- and post- move-out inspections Inspect all properties upon request by residents and management General Administration Help cultivate a high level of professionalism, customer service, attention to detail and pride of work in all staff Assist in the development of a high-quality on-site team through implementation of effective training and guidance Assist the Manager and Property Manager in addressing resident and vendor concerns Assist in implementation of all policies and procedures as authorized in the Company policy and procedures manuals. Ensure compliance as necessary Assist with ensuring that all physical aspects of the property are fully functional, safe, and attractive Attend periodic training seminars to improve property management techniques Enjoy frequent opportunities to earn performance-based bonus incentives throughout the year Be available to work a varied schedule, including weekends and some holidays as required Other duties as assigned as trained for and are qualified to do. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, as described above. Requirements Previous experience in residential property management and leasing Proficiency with Microsoft Office Suite including Word, Excel, and Outlook Must possess professional written and verbal communication skills Comprehensive knowledge and understanding of multifamily operations with the ability to detect issues of concern, and act to effectively problem solve Preferences Yardi experience (property management accounting software) College degree Knowledge of Fair Housing Laws and Regulations Knowledge, Skills, and Abilities Detail-oriented Strong analytical and problem-solving skills Strong time management and organizational skills Ability to work in a fast-paced environment Ability to multi-task and follow through Ability to work under pressure Ability to work effectively as a team contributor on applicable assignments Ability to respond to others' needs in a timely and courteous manner BMC's People First Commitment At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings. The market-based pay range for this role is $26 to $33 per hour (plus additional bonus and commission incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. For a summary of BMC's employment benefit offerings, please click here. Bernstein is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.
    $26-33 hourly 14d ago
  • Assistant Property Manager

    Lincoln Property Company 4.4company rating

    Assistant community manager job in Washington, DC

    Job Description The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities. Essential Duties and Responsibilities: Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards. Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits. Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements. Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges. Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems. Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition. Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services. Assist with bidding activities. Review tenant billings for accuracy and approval; review aging reports and collections efforts. Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors. Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training. Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures. Assist with client communications; prepare and deliver timely, accurate, and complete reports. Perform other duties as assigned. Qualifications: Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred Intermediate skills with Microsoft Office Suite required Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations Intermediate level of analytical and quantitative skills required Strong organizational skills with an inquisitive and entrepreneurial mindset Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team Must possess the desire to lead and receive instruction on development of leadership skill set Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions Ability to travel daily to assigned properties as necessary Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client Ability to read and write English in order to understand manuals and procedures, and to write reports Physical Requirements: Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. Pay Range$65,000-$75,000 USD About Lincoln Property Company Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: ************ All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy. Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
    $65k-75k yearly 12d ago
  • Property Manager

    Harbor Group Management 4.4company rating

    Assistant community manager job in Washington, DC

    Job Title: Property Manager Division: Multifamily Status: Exempt JOB SUMMARY: In the Property Manager role, you will be responsible for a property's operational and financial aspects (typically 100-299 units) and meeting the company goals in those areas. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company. Operate the property within the financial guidelines and approved budget. Facilitate optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting, and compliance. Manage vendor/contractor relationships concerning work scheduling, billing, and certificates of insurance. Design, implement and maintain a resident retention program. Perform physical inspections of the property and verify the condition of vacant apartments. Perform evictions, utility cut-offs, and landlord liens as required on delinquent rentals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. At least 2 years of experience in multifamily property management Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube is preferred. Developed supervisory and leadership skills. Experience in rent collection, G/L postings, daily deposits, and SODAS. MRI knowledge is highly preferred Solid experience with MS Office Familiarity with real estate contracts and leases WHAT WE OFFER: Competitive Salaries & Bonuses Medical, Dental & Vision Plans 401(k) Plan with Employer Matching Contributions Paid Personal Time & Holidays Flexible Spending Accounts Free Long-Term Disability Free Life Insurance Short Term Disability Health Savings Account with Employer Contributions Wellness Perks FinFit Health Finance Program Employee Apartment Discount Employee Referral Program Employee Recognition & Awards Employee Assistance Program Volunteer & Community Service Opportunities Tuition Reimbursement #LI-TB1
    $39k-60k yearly est. 9d ago
  • Assistant Property Manager, Avalon/The Village at Chesapeake

    Vesta 4.8company rating

    Assistant community manager job in Washington, DC

    Requirements Required Education and Experience: Associates degree or equivalent experience, plus an additional 2 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role. Experience with site based affordable housing programs strongly preferred if applicable. COS and/or CPO Certification strongly preferred. Additional Eligibility Qualifications: Multilingual skills strongly preferred and sometimes required, based on property needs Ability to use and communicate through email required Previous customer service experience Strong computer skills: including MS Office suite, Outlook, and property management software, Yardi strongly preferred. Successful completion of a background check and drug screening required. Valid Driver's License and clean driving record required. Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace. Salary Description $25.00-$27.00/hr.
    $25-27 hourly 18d ago

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