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  • Complex Sales & Service Manager

    Millennium Times Square

    Assistant manager job in New York, NY

    Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, a Four-Star boutique-style hotel, features 124 well appointed rooms and a private lounge exclusively for guests. Millennium Times Square, an affiliate of Hilton Hotels, features 626 spacious guest rooms and suites, some with views of Times Square, 52,000-sq.-ft. of function space, and a newly-opened Bugis Street Brasserie and Bar serving authentic Pan Asian cuisine. Overview: The Complex Sales & Service Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering. Responsible for follow up of Rooming list, Deposits/ payments, invoice, reservations of the Group Block Ensure inter-departmental coordination within all departments related to Group Block not limited to publishing group resumes and organizing group resume meetings. Create, review and revise rooming lists and VIP lists. Generate, publish, and release Banquet Event Orders to respective department. Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence. Know meeting room setups and capabilities and selling meeting room space. Know sleeping room configurations and types. Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Prepare and submit required reports in a timely manner. Review, and close out Master folios with client, adhering to SOPs. Process Commissions adhering to SOPs. Maintain a running log of Commission and status between Sales & Accounting. Respond to requests by Meeting Planners immediately. Managing all inquires and assign the lead to Sales Managers Use the Partnership Agreement to meet client needs. Interact with outside planners, vendors for event setup. Maintain pricing integrity and propose upscale menus for clients. Manage existing accounts and follow up with client re-solicitation to capture future business. Manage the function book, sell and adjust space in order to ensure maximum potential revenue. Be visible on the floor and assist staff as needed during functions. Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.) Plan and execute holiday and special events in conjunction with the Director of Catering. Use feedback from Meeting Planner evaluations to improve service and quality. Participate in required M.O.D. program as scheduled. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
    $76k-124k yearly est. 1d ago
  • Manager, Digital Assets Risk Operations

    Fidelity Investments 4.6company rating

    Assistant manager job in Jersey City, NJ

    Job Description:The Role The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented. The Expertise and Skills You Bring Bachelor's degree required 5+ years of relevant work experience in the financial industry, crypto experience preferred Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services Demonstrated analytical skills with the ability to work with and summarize data from multiple sources Experience working with blockchain technology or related enterprises Executive level presentation skills required Project management experience Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus Experience with common data science tools & languages, a plus CFA and/or FRM certifications a plus Foundational understanding of blockchain technology Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach Natural intellectual curiosity, initiative, and love for learning new skills and capabilities Skilled at operating autonomously to achieve results in a dynamic environment Thrives in a dynamic organization where priorities shift to meet evolving business needs Superb verbal and written communications skills Strong data analysis skills (e.g., tools, strategies) Staying abreast of the latest innovations across industry Problem solver with a blend of creativity and analytical rigor The Value You Deliver Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions. Actively perform proactive and targeted data analysis to identify risks for management. Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials. Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing. Note: Fidelity is not providing immigration sponsorship for this position The Team Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes. The base salary range for this position is $80,000-153,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Risk
    $80k-153k yearly 3d ago
  • Provider Engagement and Performance Manager

    Network Solutions IPA

    Assistant manager job in New York, NY

    The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities · Serve as the primary point of contact for a panel of providers within a designated territory. · Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service. · Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week). · Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts. · Communicate performance expectations, program updates, and support resources in a clear and timely manner. · Collaborate with providers to implement quality improvement initiatives and care gap closure strategies. · Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform). · Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement. · Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives. · Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals. · Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders. · Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network. · Support planning and execution of provider meetings, events, and educational seminars. · Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives. · Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed. · Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction. · Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information. · Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports. · Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies · Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships. · Strong critical thinking and problem-solving abilities. · Self-motivated, organized, and able to manage competing priorities. · Proficiency in Microsoft Office Suite and other relevant software platforms. · A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy. Core Attributes · Mission-driven and customer service-oriented · Strong sense of ownership and accountability · Analytical mindset with the ability to interpret data for actionable insights · Entrepreneurial spirit with a proactive approach to solving problems · High level of professionalism, integrity, and emotional intelligence Education & Experience · Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred). · 3+ years of experience in provider relations, network management, or a similar healthcare-facing role. · Knowledge of value-based care, managed care models, and healthcare provider operations. · Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
    $98k-136k yearly est. 2d ago
  • Pricing Strategy and Operations Manager

    Flexton Inc.

    Assistant manager job in New York, NY

    Duration: 6 Months Pay Range: $54.19 - $68.00 Hybrid - NYC or Sunnyvale - Onsite 3 days a week - T/W/TH Responsibilities: • Structure and price Agency Deals in conjunction with Agency Development Leads • Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..) • Track monthly deal pacing and quarterly accruals • Calculate earned incentives and facilitate issuance to agencies • Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance • Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross functional partners Basic Qualifications: - 3+ years in Sales Operations, Finance, Pricing, or other similar roles - BA/BS degree -Prior experience with SQL and Tableau - Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs
    $54.2-68 hourly 2d ago
  • Operating Room Manager

    Elios Talent

    Assistant manager job in New York, NY

    Nurse Manager - Operating Room (Evenings 1p - 11p) Employment Type: Full Time 4 10 hour shifts per week Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career! This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career Schedule: Monday - Friday Day shift Weekend Leadership coverage is Administrative only - it is does via phone Weekend rotation is approximately 1 weekend every 8 weeks Qualifications: Must be an RN BSN degree required Masters degree preferred CNOR a huge plus Must have Operating Room experience Seeking a visible leader that works well with Patients/Family as well as with the Physicians Will oversee 30-40 staff Pay & Benefits: Organization is focused on a positive culture Strong benefits package Competitive pay package PTO and CME allowance
    $80k-128k yearly est. 3d ago
  • Operations Manager Full Time Role

    Sienna Charles

    Assistant manager job in New York, NY

    About: A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company. Key Responsibilities: Customer Service Leadership - Lead and coach the CS team day-to-day and ensure high-touch, accurate client support. - Handle escalations directly and resolve issues quickly. - Audit service quality and correct gaps immediately. - Update and enforce SOPs so the team operates consistently at a high standard. Operational Execution - Translate the CEO's vision into clear plans and own their execution. - Build new processes, checklists, and workflows that scale as the business grows. - Identify breakdowns or inefficiencies and fix them fast. - Maintain dashboards, KPIs, and weekly operational rhythms. Process Improvement and Automation - Streamline operations using Monday.com, Zendesk, Guru, and automation tools. - Create tools, templates, and automations that eliminate manual work and reduce errors. - Continuously refine systems to increase speed, clarity, and accuracy. Problem Solving and Escalation Management - Act as the first point of escalation for operational and client issues. - Troubleshoot and resolve problems hands-on rather than pushing them to others. - Ensure nothing slows down the team or affects the client experience. Technology Oversight - Manage day-to-day use of internal systems and coordinate with developers when updates are needed. - Ensure tech tools support clarity, efficiency, and reliable service delivery. Who You Are: - You have a builder mindset and improve broken systems rather than simply managing them. - You are service-driven and care deeply about accuracy, tone, and client experience. - You move quickly while maintaining strong attention to detail. - You communicate clearly and keep leadership and the team aligned. - You have high ownership and never wait for someone else to fix problems. Requirements: - 3 plus years leading customer service or operations in a high-touch environment. - Experience improving SOPs, systems, and workflows. - Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations. - Proven ability to run a CS team and execute projects from idea to completion. - Availability in EST timezone, 8am to 5pm, with some flexibility on weekends. Why Join Us: This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale. Application Process: As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction. Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.' Questions: Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible. Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy? Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success? Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure? VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance. Submissions: To apply, please send your responses to ****************************. When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume. IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.
    $80k-128k yearly est. 1d ago
  • Manager Treasury Operations - Top Real Estate Fund

    Coda Search│Staffing

    Assistant manager job in New York, NY

    About the Role: Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization. Responsibilities: Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure. Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency. Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners. Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation. Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies. Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives. Qualifications: Bachelor's degree in Finance, Accounting, Economics, or Information Systems 4-8 years of experience in banking, asset management, or corporate treasury Hands-on exposure to FX and interest rate derivative operations and risk reporting Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)
    $80k-128k yearly est. 4d ago
  • Dental Operations Manager, AI

    Visionary Health

    Assistant manager job in New York, NY

    About Us We build a full team of AI agents that can automate entire job functions more accurately & reliably within dental offices, so practice staff can regain time for what's most important. For example, our AI agents can answer phones, automatically schedule patients, call insurance, and carry out dental revenue cycle operations end to end just like a human would. As a company, we're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more tier 1 institutional investment firms. We recently raised an oversubscribed $4.4M seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, health system chief medical officers, and dentists on the leadership of major insurance companies. About This Role We are overwhelmed with inbound interest from dental practices and are looking for a Dental Operations Manager who can join us in our New York office to lead our operations as we scale across the country. Our ideal candidate has worked in dental offices as an office manager and has a thorough understanding of dental billing, as well as front office operations. Our ideal candidate is incredibly ambitious, and looking for very fast career growth - and is not afraid to work very hard to achieve it. In this role, you will get to wear many hats: Account Management: become an expert on our AI products and advise existing customers on how to get the best value out of them. Make strategic upsells and cross-sells in the process. Inbound Sales: you will conduct sales demo calls to educate practices about our product. To be clear, you will not have to generate leads yourself. We have hundreds of dental practices waiting to speak with us. Your job will be to educate them after they reach out to us, and to close sales. AI Innovation: you'll have the opportunity to pitch ideas for our engineering team to build, and train our AI's which are used by offices across the country. Pitch in wherever needed: if our AI has an escalation that needs an experienced dental office manager to deal with, you will pitch in to carry out some tasks yourself. Qualifications Strong understanding of dental front office and back office operations, and dental billing. Very tech savvy: familiar with most dental office technologies (PMS's, billing systems, comms software, etc). Has worked in a dental office for at least 2 years. Preferred but not required: prior experience selling software or products to businesses. Exceptional communication skills. Compensation This role will start off as a paid contract position and convert to full time after the first 1-2 months depending on performance. Please note that this role is in office in Manhattan, New York.
    $80k-128k yearly est. 15h ago
  • Multi-Unit General Manager

    Go Greek Ny

    Assistant manager job in New York, NY

    The Multi-Unit General Manager (“GM”) is responsible for building, operating, and leading a world-class portfolio of Go Greek Yogurt locations. This role will be pivotal in the launch and oversight in the initial 3-5 stores, with plans for ultimately up to 10, ensuring exceptional guest experience, strong financial performance, operational consistency, and disciplined execution of the Go Greek brand. The GM directly manages store-level leadership, supervises teams across multiple units, builds community relationships, and ensures every location meets the highest standards of quality, hospitality, cleanliness, and performance. This is a hands-on operational leadership role requiring excellent judgment, people development, financial competence, and the ability to operate in a high-growth, fast-moving environment. Core Responsibilities 1. Multi-Unit Operational Leadership • Strategic decision making and leadership for the NYC market launch! • Oversee daily operations of several Go Greek stores across Manhattan. • Maintain spotless operations: cleanliness, food safety, product quality, merchandising, and guest hospitality. • Conduct regular store visits, audits, and check-ins to ensure brand consistency. • Ensure each store executes all SOPs and meets company standards, including service speed, portioning accuracy, freshness, and overall guest experience. • Striving for maximum financial performance in each location. 2. Financial Performance & P&L Ownership • Own store-level P&L performance for each location. • Diagnose performance issues quickly and create action plans to improve revenue, labor efficiency, COGS control, and waste management. • Grow average transaction value and total revenue through upselling, local marketing, and operational initiatives. • Manage labor schedules to meet budget while maintaining peak service quality. • Review KPI dashboards, sales reports, and labor/COGS reports weekly. 3. Team Leadership & Development • Recruit, train, inspire, and manage store-level leadership teams. • Build a culture of hospitality, accountability, and pride in the Go Greek brand. • Coach Assistant GMs, Shift Leads, and frontline team members to ensure consistent performance. • Handle performance management: feedback coaching, corrective action, and terminations when needed. • Identify high-potential team members and develop them for future leadership roles. 4. Hiring, Staffing & Scheduling • Ensure all stores are fully staffed with high-quality team members. • Oversee recruitment for new stores and seasonal needs. • Approve all schedules and timecards in compliance with NYC regulations. • Maintain strong pipeline of talent through proactive recruiting and referrals. 5. Inventory, Ordering & Supply Chain • Own inventory management across all locations: ordering, vendor management, waste control, and compliance with Go Greek systems. • Ensure accurate weekly inventory counts and tight control of high-value or perishable items. • Maintain relationships with distribution partners and escalate supply issues quickly. 6. Guest Experience & Community Engagement • Champion hospitality across all stores. • Maintain or exceed brand NPS targets. • Celebrate positive customer feedback and immediately address negative feedback. • Build local community partnerships to drive brand awareness and foot traffic. • Ensure every guest receives a clean, friendly, premium Go Greek experience. 7. Compliance, Safety & Standards • Ensure compliance with NYC health codes, labor laws, food safety standards, and Go Greek policies. • Guarantee all stores maintain “A” health inspection ratings. • Maintain accurate documentation and reporting for compliance, training, and safety. 8. Strategic Initiatives & Growth • Support new store openings: hiring, training, pre-opening checklists, and opening-day operations. • Provide operational insight to ownership on expansion, menu development, promotions, and operational improvements. • Help refine and implement new SOPs, systems, and processes to support multi-unit scale. Qualifications & Competencies • 3-5 years of hospitality operations experience, including multi-unit or multi-department leadership. • Experience managing P&Ls, inventories, labor budgets, and operational KPIs. • Proven ability to build high-performing retail or hospitality teams. • Highly organized, detail-oriented, and action-driven. • Strong communication and interpersonal skills. • Ability to work independently while coordinating across multiple teams. • Comfortable operating in a high-growth, entrepreneurial environment. • Proficiency in scheduling systems, POS, inventory platforms, and basic Microsoft Office tools Work Expectations • Full-time schedule • Availability to work two peak days (Friday, Saturday, or Sunday). • Travel between stores required daily. Company Values • Pursue Excellence: Deliver premium quality and hospitality in everything we do. • Start Smart: Take proactive steps every day that move the business forward. • Make Guests Smile: Create joy through warmth, precision, and personalized service. • Win Together: Support one another, communicate clearly, and act as one team.
    $56k-78k yearly est. 3d ago
  • Engagement Lead / Manager / Client Partner

    Galent

    Assistant manager job in New York, NY

    This is Ruban Alwin, Senior Recruitment Executive with Galent. We're Looking for Sr. Engagement Lead for one of our Direct Client. Job Information: Engagement Lead / Client Partner - Investment Management (Data Analytics & AI) Location: New York, NY (Hybrid) Duration: Full Time Key Responsibilities: Strategic Advisory: Act as a thought partner to senior executives and CXOs; build trusted relationships and influence strategic decision-making. Solution Leadership: Shape and drive innovative strategies in data modernization, advanced analytics, and AI that deliver measurable business outcomes. Client Engagement: Cultivate long-term, trust-based relationships with senior stakeholders; proactively identify emerging needs, opportunities, and original ideas. Practice Growth: Contribute to firm-wide leadership by expanding the asset management vertically with differentiated and scalable offerings. Leadership: Represent the firm's senior leadership team in client interactions; collaborate across delivery, consulting, and managed services. Team & Capability Development: Mentor, recruit, and develop project leads and consultants; contribute to culture-building, knowledge development, and internal initiatives. Key Qualifications: 12+ years of relevant experience in the investment management industry, with demonstrated success in winning business and growing client accounts. Recognized executive presence, deep domain expertise, and the ability to navigate and influence complex client organizations. Proven track record of designing and delivering large-scale data, analytics, and AI-driven transformation initiatives. Strong relationship-building and advisory skills; ability to engage at the highest levels and operate effectively in politically complex environments. Entrepreneurial mindset, proactive, visionary, and capable of shaping new opportunities. Regards, Ruban Alwin
    $105k-152k yearly est. 2d ago
  • Website Operations Manager

    Signature It World Inc.

    Assistant manager job in Parsippany-Troy Hills, NJ

    Title - Website Operations Manager Requirements: Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing. Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime . QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans
    $81k-129k yearly est. 1d ago
  • General Manager - JFK NTO

    Unibail-Rodamco-Westfield

    Assistant manager job in New York, NY

    Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of airports by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We are currently looking for our: General Manager - At JFK's NTO! What we offer The General Manager (GM) of The New Terminal One (NTO) at John F. Kennedy International Airport is the senior-most operational leader on-site, accountable for the overall performance, strategic execution, and commercial success of URW's flagship commercial program. Reporting to the Vice President - JFK and collaborating closely with Development, Leasing, Marketing, Legal and Finance teams, the GM drives operational excellence, fosters high-impact stakeholder relationships, and delivers on URW's ambitious vision to redefine the airport experience. A critical component of this role includes full ownership and oversight of URW's contractual relationship with the Terminal Operator. The GM ensures all service level agreements and operational requirements outlined in the contract are not only met but enforced-holding all parties accountable to key performance metrics, quality standards, and agreed-upon deliverables. This includes proactive coordination, issue escalation, compliance oversight, and risk mitigation across all shared operational domains. Acting as URW's primary liaison with key partners, including the Terminal Operator, the Port Authority of New York and New Jersey (PANYNJ), tenants, airline clients, and government agencies, the GM must navigate a highly matrixed environment with strategic agility, operational rigor, and a partnership-first mindset. Scope Terminal Strategy, Contract Oversight & Client Leadership Serve as a senior on-site representative and operational lead for The New Terminal One concessions program. Maintain full ownership of URW's contract with the Terminal Operator; ensure all contractual commitments are upheld and proactively enforce compliance, performance standards, and service delivery requirements. Escalate and resolve contract deviations or underperformance in collaboration with Legal, Operations, and senior leadership. Build and maintain trusted relationships with the Terminal Operator, PANYNJ, tenants, airline partners, and local stakeholders. Lead the development and execution of a comprehensive 5-year business plan for The New Terminal One, aligning URW's commercial, operational, and experiential goals with evolving passenger trends, client priorities, and airport partner strategies. Champion the terminal's commercial, operational, and customer experience strategies-ensuring full alignment with URW's brand and mission. Collaborate cross-functionally with Leasing, Marketing, Design, Development, and Tenant Coordination teams to deliver on project timelines and milestones. Lead external communication and positioning of NTO as a world-class travel, retail, and cultural destination. Financial Stewardship & Operational Oversight Develop and manage annual budgets (OPEX and CAPEX), ensuring alignment with financial targets and operational priorities. Monitor monthly financial performance, implement cost controls, and forecast short- and long-term expenses. Drive profitability and revenue generation through oversight of leasing performance, ancillary income, and storage programs. Oversee common area maintenance, vendor contract execution, and facility upkeep in partnership with terminal operators. Ensure contract and procurement compliance with corporate and regulatory standards. Tenant & Concession Management Serve as the primary point of contact for all concessionaires within NTO, ensuring tenant success from onboarding through operations. Support lease compliance, operational readiness, and retail performance-working closely with URW's Leasing and Tenant Coordination teams. Monitor construction activity and ensure it aligns with design, safety, and scheduling standards. Drive sales growth and tenant engagement initiatives, collaborating with the Marketing Director to launch programs that enhance the traveler experience. Partner with Retail Delivery and Leasing teams to ensure timely, high-quality store openings. Regulatory Compliance & Stakeholder Engagement Ensure the program is fully compliant with all airport regulations, DBE requirements, and local/state/federal mandates. Serve as a knowledgeable resource for navigating public sector frameworks, including Port Authority procedures and approvals. Lead efforts to meet or exceed DBE participation goals; oversee certification tracking, reporting, and compliance. Proactively identify risks or policy changes that may impact the business and drive mitigation strategies. Leadership & People Development Build and lead a high-performing site team with accountability, alignment, and a shared vision for excellence. Set goals and performance standards, conduct evaluations, and manage professional development for direct reports. Promote a culture of safety, collaboration, inclusivity, and innovation. Represent URW at community events, internal forums, airport committees, and partner functions. What we are looking for Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field; MBA or relevant graduate degree preferred. Minimum 7-10 years of progressive leadership experience in airport, real estate, retail, hospitality, or transportation environments. Proven experience managing complex budgets, client relationships, and vendor networks. Demonstrated success in cross-functional leadership, stakeholder engagement, and organizational change management. Familiarity with airport operations, public-private partnerships (P3), and regulatory compliance highly preferred. Proficient in Microsoft Office, budgeting tools, and project management software. Key Competencies Strategic Thinking - Sees the big picture; connects operational details to broader business objectives. Leadership - Empowers and inspires teams; sets clear direction and expectations. Operational Excellence - Delivers efficient, high-quality results through strong planning and execution. Stakeholder Management - Builds trusted partnerships with clients, public agencies, and internal departments. Financial Acumen - Manages budgets, forecasts, and financial performance with precision. Communication Skills - Articulates complex ideas clearly and persuasively across audiences. Agility - Adapts quickly in a fast-paced, ever-evolving environment. Customer-Centricity - Champions traveler experience and partner success at every touchpoint. Compensation Exempt $125,000 - $168,000 per year + Discretionary Annual Bonus What is important to us Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments. Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully. Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics. Join us in
    $125k-168k yearly 2d ago
  • Operations Manager

    Isotalent

    Assistant manager job in Bayonne, NJ

    Our client, a growing logistics and delivery company, is seeking a hands-on Operations Manager to join their team in Bayonne, NJ. Are you a natural leader who thrives in fast-paced environments? Do you excel at optimizing processes, leading teams, and keeping operations running smoothly? If so, this could be the perfect opportunity for you. Keep reading to learn more about what our client has to offer! The Perks! Compensation: $65,000 - $85,000/year, based on experience Performance based bonus potential 401(k) savings plan with company match Paid time off and paid holidays Medical, dental, and vision insurance Company-paid life insurance Short- and long-term disability Tuition reimbursement Health Care Spending Account A Day in the Life of a Operations Manager In this role, you'll lead a dedicated team of drivers and oversee daily delivery operations to ensure packages are delivered accurately and on time. You'll coordinate route planning, monitor performance metrics, and implement strategies that boost productivity and customer satisfaction. This position is key to maintaining operational excellence and ensuring seamless day-to-day delivery station performance. Responsibilities include: Oversee and manage driver activities and performance Develop and optimize delivery routes for maximum efficiency Coordinate sorting and dispatching to ensure timely deliveries Monitor key operational metrics and implement improvement strategies Drive productivity, accuracy, and customer satisfaction Support a positive and results-driven team environment Requirements and Qualifications: 3+ years of experience in operations management, logistics, or a related field 2+ years of experience working in/managing DSP operations with Amazon Proven success managing teams in a fast-paced environment 1+ years of experience using route optimization tools, delivery tracking systems, or other shipping software Clean driving record and background check Strong communication and interpersonal skills Ability to adapt to changing priorities and multitask effectively About the Hiring Company: Our client is a respected logistics and delivery services company committed to operational excellence and customer satisfaction. They take pride in fostering a supportive, team-oriented culture where leadership, accountability, and innovation are encouraged. Come Join Our Operations Team! Start by filling out this quick, 3-minute, mobile-friendly application today, we can't wait to meet you!
    $65k-85k yearly 4d ago
  • Operations Manager

    Robert Half 4.5company rating

    Assistant manager job in Jersey City, NJ

    We are seeking a highly organized and proactive Operations Manager and Property Management Coordinator to support our team in delivering exceptional service to tenants and maintaining operational excellence. This role combines property management, vendor coordination, financial administration, and operational support to ensure smooth day-to-day operations. This role will work closely with our Director of Operations and will sit fully on-site in Jersey City. Key Responsibilities Maintenance Coordination & Property Management Respond promptly to resident maintenance requests and service calls, dispatching technicians or vendors within established timelines. Monitor and ensure timely completion of work orders in compliance with company standards. Conduct follow-ups with tenants to confirm satisfaction and resolution of maintenance issues. Perform weekly on-site inspections to maintain operational and maintenance standards. Research, evaluate, and onboard qualified vendors and service providers. Manage RFP processes to secure competitive pricing and quality service. Serve as the primary point of contact for operational and maintenance vendors, fostering strong relationships. Review and process invoices for accuracy and completeness. Manage office and maintenance supply orders, maintaining proper documentation and inventory. Track and maintain financial records, including banking matters. Perform accounting tasks using Excel and QuickBooks. Provide direct assistance to the Director of Operations with administrative tasks, project coordination, and special initiatives. Support operational reporting, documentation, and compliance tracking. Identify and implement process improvements to enhance efficiency and tenant satisfaction. Oversee daily office activities, including correspondence and budget management for multiple properties. Organize and track timelines for current inventory and future business development activities. Conduct online research on investment opportunities and market trends. Qualifications Bachelors Degree in Business Strong organizational and multitasking skills. Excellent communication and relationship management abilities. Proficiency in Microsoft Excel and QuickBooks. Experience in property management or operations preferred.
    $72k-112k yearly est. 2d ago
  • Healthcare Operations Manager- MultiUnit- Bronx

    Medrite Urgent Care

    Assistant manager job in New York, NY

    Healthcare Operations Manager +MEDRITE Urgent Care MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life. We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences. The Center (Practice) Manager will Report to the Regional Operations Team. Core Competencies: Ownership Mentality o Shows personal commitment to organizational mission through action. o Follows through on commitments, takes accountability for actions, and ensures others do the same. o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results. Acts with Urgency o Quickly assesses challenges, counters with solutions, and is confident under pressure. o Quickly adapts to changes in situations and can adjust approaches. o Anticipates obstacles and plans accordingly. Exudes Positivity o Builds rapport with people across all levels and functions in an open, friendly, and accepting way. o Builds strong constructive relationships with people similar and different from self. o Remains positive in the face of obstacles and adversity. Job Description: The Center (Practice) Manager will: · Communicate effectively across all channels of the organization. · Spend 90% of their on the Center Floor, working, coaching, and developing Center Team. · Enter their schedule into the Core scheduler monthly. · Achieve a Network Promoter Score (NPS) of 85% or greater monthly. · Possess cross-functional knowledge of all roles in the center with the ability to support as needed. · Collaborate with providers in the center on an ongoing basis to ensure team alignment. · Foster a culture of collaboration within the center and across the district, enhancing the patient experience. · Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process. · Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle. · Onboarding and training new team members. · Quickly address performance issues with the District Manager and Human Resources Business Partner. · Respect Confidentiality at all levels. · Assessing talent and creating a succession plan for team members using resources and career development plans. · Coach and provide feedback on performance with consistency. · Seek ways to recognize and reward the performance of team members. · Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.) · Address patient concerns and feedback with immediacy. · Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team. · Manage the financial resources for the assigned center in partnership with the Center Manager. · Ensure the Occupational health journey is flawlessly executed. · Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities. · Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center. · Creating schedules and processing payroll for centers. · Ensure compliance with all standard operating procedures within the assigned center. · Ensure the quality of lab processes in partnership with providers and medical assistants. · Assume other duties as assigned and warranted. Functional Competencies: • People o Builds Effective Teams: § Attracts Top Talent. § Drives Engagement of all team members. § Develops Talent. § Patient Focus. • Performance: o Drives Results § Persists in accomplishing goals and objectives despite obstacles and setbacks. § Has a track record of exceeding goals. § Helps others achieve results. • Process: o Operational Excellence § Anticipates and executes changes in policies, practices, and trends. § Leverages knowledge of business drivers to execute strategy and guide the team's actions. § Plans and prioritizes work to meet commitments aligned with organizational goals. § Ability to apply the right resource to the correct process. Salary: $65,000- $75,000 Minimum Qualifications: · Bachelor's degree or equivalent. ( Healthcare Preferred) -Leadership Experience Required. · Ability to lead by example and model the way. · Strong written and verbal communication skills. · Excellent organizational and time management skills. · Minimum of 45 hours per week. · Ability to cover and support staff shifts as necessary. · Ability to adapt to a fast-paced environment. · Keen attention to detail. · Problem-solving and troubleshooting skills. · Comfortable in a fast-paced environment. · Leadership experience required. · Excellent oral and interpersonal skills. · Excellent communication skills. · Proficient with MS Excel, Word, and PowerPoint. *Benefits · Outstanding growth opportunities. · Paid Time Off. · Medical, Dental, and Vision Insurance. · 401k match. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Medical Specialty: Urgent Care Schedule: Monday to Friday Weekends as needed Work Location: In person
    $65k-75k yearly 2d ago
  • Operations Manager

    Global Elite Group 4.3company rating

    Assistant manager job in Newark, NJ

    Operations Manager - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group provides world-class aviation security, airport operations support, and regulatory compliance services at major airports across the United States. Our mission is simple: Protect people. Secure operations. Deliver excellence, every flight, every shift, every day. Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, and strengthen national security through consistent, high-quality operational performance. If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply. Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Position Overview: Global Elite Group is hiring an Operations Manager to oversee daily aviation security operations at Newark Liberty International Airport (EWR). This role leads front-line security teams, ensures regulatory compliance (TSA / Port Authority of NY & NJ), supports airline partners, and drives a culture of safety, accountability, and operational excellence. This position is ideal for a mission-driven leader who thrives in a fast-paced airport environment and is ready to step into a high-visibility operations role. Compensation & Benefits: Salary: $55,000-$65,000 per year Medical, Dental, Vision, AFLAC, Paid Time Off + Holiday Pay 401(k) with employer match Employee engagement, development, and advancement pathways A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners Key Responsibilities: Airport & Security Operations Leadership Lead and supervise aviation security teams to ensure safe, compliant, and efficient operations Maintain full compliance with TSA, Port Authority of NY/NJ, and company security regulations Provide immediate operational support to airlines and airport partners Team Management & Training Manage scheduling, staffing, and deployment to ensure adequate security coverage Train, coach, and evaluate supervisors and officers (initial, recurrent, and remedial training) Conduct performance reviews and corrective action plans Compliance & Incident Management Conduct quality assurance checks and ensure adherence to all security SOPs Investigate incidents and complete required reports Participate in airport emergency exercises, TSA audits, tabletop drills, and security planning meetings Operational Readiness Ensure readiness of personnel, equipment, vehicles, and procedures at all times Report staffing gaps, operational challenges, or compliance concerns to station leadership Maintain professionalism and situational awareness in a fast-moving airport environment Required Qualifications: High school diploma or GED Valid New Jersey SORA license Ability to obtain and maintain an EWR SIDA badge with customs seal Valid driver's license (airside operations required) 2-3+ years of leadership experience in airport operations, aviation security, or transportation security Strong communication, decision-making, and problem-solving skills Ability to lead teams in a 24/7 airport schedule environment Proven ability to enforce policies, maintain standards, and ensure regulatory compliance Flexibility to work nights, weekends, and holidays Preferred Experience: Aviation security management Airport operations supervision TSA-regulated operations Airline station operations Emergency response or incident management in an airport environment Security program management (ASP, AOSSP, AOSSP-Air Cargo) Why Join Us? Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As an Operations Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.
    $55k-65k yearly 4d ago
  • Sourcing & Costing, Associate Manager

    High Life LLC 3.5company rating

    Assistant manager job in New York, NY

    The Associate Manager, Costing & Sourcing will play a key role to assist the SVP Production & Sourcing to managing product costs across multiple brands with both internal teams and vendors. This role requires strong costing knowledge, advanced Excel skills and the ability to coordinate with cross-functional teams and global vendors in a fast-paced environment. Responsibilities: Coordinate costing for high-volume SKUs across multiple internal teams & vendors. Follow up with internal teams and vendors regarding the cost of garments, factoring in materials, trims, labor, freight & duty. Understand cost terms & components including FOB, CIF, duty and freight, ensuring accuracy and alignment with company margin targets and brand pricing strategies. Serve as the key liaison between the SVP of Production & Sourcing, Production teams, sales department and external vendors. Maintain proactive communication with internal teams& vendors regarding costing due date & updates. Build, manage and optimize Excel templates, spreadsheets and formulas for large datasets. Support the cost management process, bringing a strong understanding of material and garment construction. Utilize SAP and Excel to manage and track costing data. Qualifications: 3-5 years of experience in Production, Sourcing or Product Development with a strong focus on costing. Knowledge of costing terms, components and apparel manufacturing process. Advanced Excel Skills, including the ability to handle large datasets and create complex formulas. SAP Experience preferred. Strong organizational and time management skills Verbal and written communication skills; proactive and detail oriented Ability to work on-site Annual salary starting at $90,000. The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.
    $90k yearly 3d ago
  • Assistant General Manager-Food Service

    Millman Search

    Assistant manager job in New York, NY

    Assistant General Manager We're looking for an experienced Assistant General Manager to help lead daily operations, motivate a high-performing team, and deliver an exceptional customer experience. The AGM supports hiring, training, scheduling, and coaching while ensuring service, safety, and quality standards are always met. This role is hands-on, customer-focused, and essential to our store's success. What You'll Do Support the General Manager in hiring, training, coaching, and performance management Lead and motivate the team to deliver fast, friendly, and consistent customer service Maintain high standards for food safety, cleanliness, and store presentation Assist with scheduling, inventory, ordering, and daily operational planning Help drive sales, manage labor costs, and meet financial goals Handle customer concerns and resolve issues quickly Communicate clearly, lead team meetings, and support a positive work culture What We're Looking For Experience in retail, hospitality, or restaurant leadership Strong communication and people-development skills Ability to lead by example and manage a fast-paced environment Solid understanding of operations, safety, and customer service Problem solver who can make decisions and support business goals Perks & Requirements Full-time, exempt position Hybrid schedule: 4 days onsite + 1 flexible day Some travel for training or meetings may be required Must meet all local certification requirements (e.g., food safety)
    $53k-83k yearly est. 1d ago
  • Retail Store Manager

    Fishs Eddy 3.9company rating

    Assistant manager job in New York, NY

    how to apply listed below - please read job description prior to applying. Retail Store Manager - Fishs Eddy (UNION SQUARE / FLAGSHIP Location) Reports To: Chief Revenue Officer (Ari Langsdorf) Direct Reports: Assistant Store Manager, Sales Associates About Fishs Eddy Fishs Eddy is not just a brand-it's a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day. About the Role: Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it's Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You'll be managing a high-volume retail store in one of NYC's most vibrant neighborhoods-with a strong community vibe, a distinct brand voice and a heritage of almost 40 years! The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience. Key Responsibilities: Store Operations & Performance Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards. Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity. Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting. Implement and maintain operational systems and procedures to ensure efficiency, consistency, and cleanliness. Team Leadership Recruit, train, and develop a high-performing retail team. Key Supporting Roles: Assistant Manager - Your right hand, stepping in when you're off-site to ensure smooth operations. (in place) Visual Merchandiser - A role supporting in-store visuals and reporting into the founder for creative direction. (in place) Back-of-House Sergeant - The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place) Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly “Family Meal” will all keep team members. Provide real-time coaching and feedback; conduct formal performance reviews and growth plans. Customer Experience Uphold Fishs Eddy's unique approach to customer engagement-witty, warm, informed, and never cookie-cutter. Make People Smile is a CORE FOCUS for us … ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable. Be present on the floor to engage with customers, problem-solve, and model high-touch service standards. Handle escalated customer service issues with grace and accountability. Merchandising & Visual Standards Ensure all product displays reflect Fishs Eddy's visual merchandising guidelines and brand personality. Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager. Monitor product turns and inform buying based on in-store trends and customer feedback. What You Bring: 5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue). Proven track record of driving sales, managing inventory, and building high-performing teams. Deep understanding of NYC retail dynamics and customer expectations. Strong organizational and operational skills; comfortable using POS and retail management systems. Exceptional communication and leadership skills. Why Fishs Eddy? We've been doing this forever-and we're just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October ‘25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time. Compensation and Benefits: • Annual Salary: $110,000 • Pay Frequency: Bi-Weekly • Additional Benefits: -Health Insurance after a waiting period (99.99%) -PTO -Participation in Incentive Equity Pool (subject to vesting). - Potential Annual Bonus tied to stores performance. *Note that benefits policies are administered by a third party PEO. You can apply by sending your resume and cover letter to ******************** Subject Line should ready - FLAGSHIP STORE MANAGER Fishs Eddy Core Values A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say. Fork Off Good sense of humor Self-deprecating Ability to banter. Human Inclusive & tolerant. Built on respect, driven by diversity. EVERY voice has a seat at our table. Smile Optimistic mindset / adaptable skillset. “Can-do” attitude. Challenges are chances to grow. Make a Toast Direct, authentic, and respectful communication. Listen, learn, lead … in that order. Empower every voice. No room for “Yes Men.” Do the Dishes Nothing above OR below us. Hard work, grit, determination. One team, one goal … shoulder to shoulder.
    $110k yearly 3d ago
  • Assistant Store Manager

    Pop Mart

    Assistant manager job in New York, NY

    POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and develop talent Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience Maintain a clean, organized, and safe store environment for customers, employees, and store products Focused on providing positive customer and employee experience Set high store standards that reflects company brand image, values, and culture Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends Drive sales of company key products such as Blind boxes, MEGA, and accessories Must be able to work flexible hours including nights, weekends, holidays Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs Works closely with Inventory ASM to determine BOH and warehouse inventory levels Required to work specific days of the week depending on Visual/Inventory Management responsibilities Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications: Retail industry knowledge, skills, and abilities Confident and comfortable engaging customers to deliver great customer experience More than 2 years of store leadership experience in retail High level of ethics, values, integrity, and trust Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions Ability to adapt to a fast-paced environment and implement new standardization directives High School Diploma Must be 18 years old or older Physical Requirements Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) Benefits: Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, new experiences, etc. You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $45k-59k yearly est. 4d ago

Learn more about assistant manager jobs

How much does an assistant manager earn in Hackensack, NJ?

The average assistant manager in Hackensack, NJ earns between $37,000 and $125,000 annually. This compares to the national average assistant manager range of $23,000 to $64,000.

Average assistant manager salary in Hackensack, NJ

$68,000

What are the biggest employers of Assistant Managers in Hackensack, NJ?

The biggest employers of Assistant Managers in Hackensack, NJ are:
  1. Domino's Pizza
  2. Jersey Mike's Subs
  3. Domino's Franchise
  4. Abercrombie & Fitch Co
  5. Atlantis Security
  6. Family Dollar
  7. Wendy's
  8. Planet Fitness
  9. Baskin-Robbins
  10. BoxLunch
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