Restaurant General Manager
Assistant manager job in Charlotte, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Merchandise Area Manager
Assistant manager job in Charlotte, NC
Responsible for managing the operation of the retail departments to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative.
Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention.
Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency.
Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports.
Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin.
Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future.
Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment.
Other duties as may be assigned.
Qualifications:
3 to 5 years related experience in large scale retail operations management.
Amusement park, or similar operational experience, preferred.
Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
Ability to pass a background check, which may include, but is not limited to, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Excels in a fast paced changing environment.
Understanding of federal, state and local labor laws.
Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems.
Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Must be able to work a flexible schedule including most weekends and often holidays.
Auto-ApplyAssistant Unit Manager
Assistant manager job in York, SC
About the Job:
As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.
Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
2+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration and motivation.
Identify and recruit exceptional talent, supporting the RGM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus Eligible
Paid Time Off
Free meal each shift
Medical benefits
401k retirement plan with 4% match
Career advancement and professional development
Tuition reimbursement and scholarship opportunities
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
Restaurant General Manager
Assistant manager job in Clover, SC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
ITSM Process Manager
Assistant manager job in Charlotte, NC
Required skills:
W2 (no C2C, Third Party Vendors or Sponsorship)
Local to Charlotte, NC -and must be willing to sit on-site 3x week
IT Process Improvement
ITIL- ITSM Model
Experience working with outside vendors
IT Change Management
Disaster Recovery
IT Asset Management
Strong communication
Worked at a small to mid size company (Not large enterprise companies) but rather wore multiple hats
Managed Print Service Manager
Assistant manager job in Salisbury, NC
*** W-2 Only ***
*** No C2C ***
We are seeking a Site Operations Manager - Printers to oversee day-to-day operations and ensure outstanding customer satisfaction for managed print and technology services. This position is ideal for a hands-on professional with strong communication skills, technical awareness, and a passion for improving service delivery performance.
Key Responsibilities:
Manage and execute services defined in the customer's Statement of Work (SOW), including hardware, consumables, device changes, asset tracking, inventory, and reporting.
Act as the primary liaison between the customer's end users, IT/support teams, subcontractors, and operations resources.
Monitor service delivery performance against SLAs and KPIs, escalating issues and driving continuous improvement.
Develop and maintain operational documentation, such as procedures, escalation processes, and asset management guidelines.
Participate in regular customer and stakeholder meetings to review performance and action items.
Support or lead deployments, installations, and pilot activities for managed print or technology solutions.
Identify cost-saving opportunities, streamline operations, and enhance customer experience.
Ensure compliance with customer and company policies, managing issue resolution as needed.
Qualifications:
Associate degree or higher in Business, IT, Engineering, or related field-or equivalent work experience.
4-6 years of relevant operations or managed services experience supporting enterprise customers.
Strong customer focus with excellent communication and relationship-building skills.
Analytical mindset with experience in reporting, metrics, and process improvement.
Technical understanding of drivers, print servers, networking, or firmware/security updates preferred.
Familiarity with ITSM/ITIL frameworks is a plus.
HVAC Service Manager
Assistant manager job in Charlotte, NC
The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing and Fire Sprinkler) company that is currently looking for motivated candidates to join our growing team in Charlotte, NC.
We are actively seeking a HVAC Service Manager with extensive experience in HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction.
Key Responsibilities
• Oversee the planning, execution, and delivery of HVAC service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines
• Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements
• Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion
• Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities
• Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns
• Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites
Qualifications
• Proven track record managing HVAC service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenance
• Strong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflows
• Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives
• Proficiency in service and construction project management software and tools
• Bachelor's degree in Mechanical Engineering, Construction Management, or a related field is preferred
Benefits
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance (free plan for one individual employee)
• Life insurance: $20,000 benefit after 6 months
• Paid time off
• Parental leave
• Referral program
• Relocation assistance
• Vision insurance
Schedule
• 10 hour shift
Supplemental Pay Types
• Bonus opportunities based on service project performance, customer satisfaction, and operational efficiency
General Manager, Charlotte
Assistant manager job in Charlotte, NC
Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets.
As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team.
COMPENSATION & BENEFITS
• $100-$120k base salary + performance bonus + equity
• Full-time role with health benefits and weekly pay
• Training and professional development opportunities
• Long-term upside as we scale into new markets
RESPONSIBILITIES AND DUTIES
Financial Performance
Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability.
Use data to make decisions that keep the market healthy and growing.
Sales & Marketing
Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth.
Nurture sales leads, call customers, and conduct in-person estimating activities, as needed.
Operations
Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards.
Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale.
Customer Success
Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action.
Actively encourage satisfied customers to become our loudest advocates.
Team Leadership
Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads.
Create a culture of momentum, ownership, and care for the craft.
QUALIFICATIONS
Leadership & Execution
4+ years in high-accountability operational or general management roles.
Proven ability to hire, train, and lead high-performing teams.
You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves.
Operational Excellence
Experience running or scaling a business, service line, territory, or field operation.
Skilled in using data, judgement, and operational cadence to drive financial results.
Track record of solving operational problems under pressure.
Customer & Team Focus
Strong communicator across all levels including customers, field crews, and executives.
Deep care for quality, people, and delivering an exceptional customer experience.
Spanish proficiency is a significant plus.
CRAFTWORK OPERATING CULTURE
Alignment with our operating culture and behaviors is essential to being successful in this role.
Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors.
Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters.
Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward.
Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.
Associate Manager, Compliance
Assistant manager job in Charlotte, NC
Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program, transaction monitoring, KYC, CDD, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. As a Compliance Support Supervisor, you will lead a team of 10-15 Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader customer impacting issues and work with technical and nontechnical teams to implement solutions to drive quality and productivity of operations.
What you'll be doing:
Lead a team of 10-15 Compliance (Transaction Monitoring / AML and Fraud Investigations/EDD) Analysts;
Ensure adherence to operational KPIs from directs and vendor partners or overall performance and the quality.
Coordinate with senior management and provide insights for process improvement.
Communicate effectively with your team to drive individual and group performance.
Champion change management with your team.
Ask the question "How does this create value for customers" when making decision
Lead a "culture of compliance"
Subject matter expert in AML compliance
Partner with Financial Crimes and second line compliance partners to execute against Coinbase's AML program
What we look for in you:
Bachelor's degree or 3+ years of experience within the Compliance field.
2-3+ year of supervisory experience
Working knowledge of financial laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance)
Positive energy on the future of crypto and Web3
Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences
Experience working computers and multiple software and database systems
Ability to thrive in ambiguous environments
Nice to haves:
Compliance Industry certification (e.g. ACAMS)
Advanced understanding of Google apps
Project Management, Scrum, Agile, or Lean 6S certification/experience.
Familiarity with the Coinbase suite of products
Note: This role requires full-time, in-office presence at our Charlotte location.
Job #: G2707
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k .
Pay Range: $117,385 $117,385 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations at to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) .
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required.
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment
. To request a reasonable accommodation due to disability, please contact accommodations at
Commercial Construction Services Manager
Assistant manager job in Matthews, NC
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
General Manager
Assistant manager job in Charlotte, NC
Our client, a growing and reputable custom cabinet manufacturer, is seeking an experienced General Manager to lead daily operations and drive the next level of performance, efficiency, and profitability. This individual will oversee all aspects of the business-including production, sales support, installation scheduling, purchasing, customer service, and team leadership.
This is a hands-on leadership role for someone who understands the cabinet or millwork industry and thrives in an environment where they can make meaningful operational improvements.
Position Overview
The General Manager will be responsible for ensuring the business meets production goals, maintains strong customer satisfaction, and operates efficiently and profitably. The ideal candidate brings both manufacturing operations expertise and strong leadership skills, with the ability to streamline processes, develop teams, and manage the full lifecycle of custom cabinet projects.
Key Responsibilities
Operational Leadership
Oversee day-to-day operations including production, scheduling, installation coordination, purchasing, logistics, and service.
Develop and implement operational processes to improve efficiency, quality, and on-time delivery.
Maintain production flow and ensure projects meet design specifications, deadlines, and budget targets.
Team Management
Lead and mentor a team spanning production, shop personnel, administrative staff, and field teams.
Build a culture of accountability, communication, and continuous improvement.
Manage staffing levels, performance reviews, training, and hiring needs.
Financial & Business Management
Manage budgets, job costing, production metrics, and P&L performance for a ~$3M operation.
Identify cost-saving opportunities and optimize purchasing, inventory, and workflow.
Evaluate financial reports, KPIs, and production data to make informed decisions.
Customer & Project Oversight
Collaborate with designers, builders, and homeowners to ensure customer satisfaction throughout the project lifecycle.
Oversee scheduling and coordination of field installations and service work.
Resolve customer issues quickly and professionally.
Quality & Safety
Ensure products meet quality standards, design specifications, and company expectations.
Enforce safety protocols, maintain compliance, and ensure a clean and organized facility.
Qualifications
5+ years of leadership or general management experience in cabinets, millwork, carpentry manufacturing, construction operations, or a related field.
Strong understanding of custom cabinet production, woodworking processes, materials, and shop workflow.
Proven experience managing operations, production teams, and end-to-end project execution.
Solid financial acumen-comfortable with budgets, job costing, forecasting, and operational KPIs.
Excellent communication, leadership, and problem-solving skills.
Ability to thrive in a hands-on, fast-paced small-business environment.
Computer proficiency (ERP/MRP systems, scheduling tools, MS Office).
What This Opportunity Offers
Leadership of a well-established ~$3M business with room for growth
Direct influence on operational improvements and business expansion
A stable, team-oriented work environment
Competitive compensation and benefits (customize as needed)
How to Apply
If you are an experienced operations leader with a passion for building high-quality products and running a smooth, efficient manufacturing operation, we'd love to connect with you. Apply today or reach out for more information!
General Manager
Assistant manager job in Winston-Salem, NC
Winston Salem, N.C.
Introduction
Join our dynamic team at PF Plumbing as a General Manager, where you will lead with vision and drive operational excellence. As a key leader, you will oversee daily operations, inspire high-performing teams, and implement strategies to achieve our business goals. Your leadership will be pivotal in fostering a culture of innovation and commitment, ensuring the highest level of service and satisfaction for our clients and staff with all of their plumbing and HVAC needs. Strong HVAC knowledge is required for this position as we will be implementing the tradeline in 2026.
Job Responsibilities
- Oversee daily operations and ensure business efficiency and effectiveness.
- Develop and implement strategic plans to achieve business goals and objectives.
- Manage and improve processes to enhance productivity and ensure quality standards.
- Lead and mentor management team and staff to foster a positive work environment.
- Communicate with Service, Install, New Construction, and Call Center managers daily.
- Coordinate with departments to ensure alignment and support of organizational goals.
- Facilitate communication between departments to promote teamwork and collaboration.
- Monitor financial performance, including budgeting, forecasting, and financial reporting.
- Establish and maintain strong relationships with builders, vendors, and stakeholders.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Analyze market trends to identify opportunities for growth and expansion.
- Implement and uphold company standards for customer service and satisfaction.
- Evaluate performance metrics and provide actionable insights for improvement.
- Oversee recruitment, training, and development of employees to build a competent workforce.
- Address and resolve any operational issues or conflicts in a timely manner.
- Represent the company in public forums, meetings, and industry events.
Job Requirements
- Experience in management within HVAC and Plumbing companies.
- Minimum of 5-7 years of experience in a managerial role
- Proven track record of achieving business targets and improving organizational performance
- Strong leadership and team management skills
- Excellent verbal and written communication abilities
- Proficient in financial management and budgeting
- Strong problem-solving and decision-making skills
- Ability to develop and implement strategic business plans
- Experience in performance evaluation and staff development
- Familiarity with industry-specific regulations and compliance
- Proficiency in relevant software tools and systems
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong customer service orientation and relationship-building skills
- Flexibility to adapt to changing business needs and environments
Pay: $125,000 Annually + Bonus Structure
Store Manager
Assistant manager job in Charlotte, NC
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
Branch Manager
Assistant manager job in Winston-Salem, NC
We're looking for a motivated and experienced Commercial Branch Manager to lead our Western Territory branch (branch is in greater Winston Salem, NC). In this role, you'll oversee all aspects of sales, operations, and service delivery, ensuring every customer receives the highest level of care while driving growth and profitability.
POSITION OVERVIEW
The Commercial Branch Manager is responsible for achieving all branch sales and revenue goals, managing day-to-day operations, and leading a team of sales and service professionals dedicated to our commercial customer base. You also be responsible for ensuring compliance with company policies, safety standards, and quality service expectations. This position carries full profit and loss (P&L) responsibility for the branch.
This is a dynamic leadership opportunity for someone who enjoys combining strategic thinking with hands-on leadership. You'll spend time both in the office and out in the field supporting your team, meeting customers, and ensuring our commercial clients receive the outstanding service they deserve.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leadership & Performance Management
Lead, coach, and develop a high-performing team focused on commercial accounts.
Set clear expectations and monitor daily sales and service performance to meet growth and budget objectives.
Conduct weekly team meetings and one-on-one coaching sessions to strengthen performance and accountability.
Evaluate employee performance, provide feedback, and support ongoing professional development.
Oversee staffing, scheduling, and resource allocation to ensure operational efficiency.
Sales & Customer Growth
Drive commercial sales growth by implementing and reinforcing company sales practices.
Partner with sales professionals to identify new business opportunities, expand existing relationships, and improve retention.
Conduct joint field visits to support team members and strengthen customer engagement.
Ensure all sales and activity goals are achieved or exceeded.
Operations & Service Excellence
Maintain the highest standards of service quality and customer satisfaction across all commercial accounts.
Optimize routes, resource use, and service schedules for maximum efficiency and profitability.
Ensure compliance with safety, regulatory, and company policies.
Analyze performance reports to identify trends, forecast needs, and implement improvement strategies.
Collaborate with regional leadership to develop growth strategies and operational plans.
Training & Compliance
Conduct regular training on sales, service, and safety in accordance with company policies and applicable laws.
Maintain up-to-date licensing and certifications, ensuring team compliance with all regulatory requirements.
Promote a strong culture of safety, integrity, and continuous improvement.
SKILLS AND EXPERIENCE REQUIRED
Proven leadership experience in commercial pest management.
Strong communication, motivation, and people-development skills.
Demonstrated ability to meet or exceed sales and operational goals.
Experience managing budgets and full branch P&L preferred.
Excellent organizational and problem-solving skills.
Ability to analyze performance data and make informed business decisions.
Must hold a NC Structural Pest Control license in P Phase or have the ability to become licensed in NC within 12 months.
Proficiency with Microsoft software (excel, word, PPT) and familiar with handheld technologies.
What we offer:
Rewarding pay
Growth opportunities
Stable and growing industry
Health, dental, vision, life, & supplemental insurance
Paid time off
401(k) Retirement plan with employer matching
Company vehicle and gas card
Restaurant Assistant Manager
Assistant manager job in Clemmons, NC
Hungry For A Great Career? To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. Job similar to Chick-Fil-A Job similar to Panera Bread Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.
Benefits of an Assistant Manager
-FREE meals on the clock and 50% off meals off the clock
-Paid time off
-Team member referral bonus
-Flexible Hours
-401k match
-AND MORE!
Responsibilities of an Assistant Manager:
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
-Enthusiastically represent the Zaxby's brand
-Manage all personnel on each shift, including cashiers and cooks
-Cash management
-Lead a team well and coach the performance of others
-Ensure that product quality standards are met
-Assist GM with meeting metrics
-Create a positive environment on your shifts
Benefits
Flexible schedule
Paid time off
Health insurance
Referral program
Employee discount
Paid training
Store Manager | Charlotte, NC
Assistant manager job in Charlotte, NC
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Charlotte Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $100,000-$125,000
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Retail Store Manager
Assistant manager job in Gastonia, NC
Julie's Boutqiue is actively looking for a Store Manager leader candidate. This candidate should have several years of specialty retail experience in a leadership role, as an Store Manager. At ivy & leo our Boutique Managers must have a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit in order to be the Boutique Team Leader. The Manager will assist in building and retaining a high performing and diverse sales team. Through coaching the Manager must motivate their team to provide superior customer service and in turn maximize sales. The candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique.
Candidates must be able to work a flexible schedule according to the needs of the business, including weekends and holidays.
Job Requirements:
Leadership:
• Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor
• Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met
• Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills
• Assists in acting as a liaison between all Boutique Managers, District Team Leader, Human Resources and Boutique Operations Director.
People/Talent:
• Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales
• Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools
• Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices
• Actively establishes open, candid and trusting professional relationships with their team members
• Maintains a high degree of personal integrity and inspires a team with the same values
Guest Experience:
• Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication
• Prepares the team to balance our guest experience with necessary operational tasks
Visual Merchandising:
• Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards
• Utilizes, leads and delivers our visual brand standards to present our unique product mix offering
• Demonstrates a passion for fashion by understanding trends
Operations:
• Understands and enforces all company policies and procedures in a fair and consistent manner
• Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential
• Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique
• Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory
Qualifications
• Minimum 2-3 years of experience managing a specialty retail store
• Demonstrates leadership and integrity with experience managing a staff of boutique team members
• Excellent verbal and written communication skills
• Strong merchandising and visual skills
• Excellent organization skills; able to plan and execute tasks efficiently
• Proactive and creative problem solving ability
• Flexible and adaptable
• Ability to multi-task and balance multiple priorities
• Proficient computer skills in Microsoft Word, Excel and Outlook
• Ability to work most Saturdays and occasional holidays
please contact through Linkedin
Employment Type
Full-time Position 40 hours
401K BENEFITS
HEALTH INSURANCE CO-PAY
Vacation Pay
Holiday Pay
Above regional competitive boutique pay $$$
We can't wait to have you join our family !
why wait ...apply today !
Sorry no store walk ins please - apply through Linkedin.
General Manager - HVAC, Plumbing & Electrical
Assistant manager job in Conover, NC
Who we are Our teams are growing, and we have an exciting opportunity for a General Manager in Conover, North Carolina! Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware.
We're Hiring!
We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance - it's all about continuous improvement & empowering our employees to reach their full potential.
The General Manager is responsible for ensuring the profitable operations of the organization and alignment with the Ace Hardware platform. The General Manager executes platform strategy, leads and guides business functions, and advocates for the internal brand through positive internal and external relationships.
Key performance objectives in order of priority with projected time allocation are:
Business Operations Oversight: Oversees and manages the organization's operations to ensure quality, efficiency, and continuous achievement of overall business objectives (40%). Cultural Leadership: Acts as the organization's cultural champion and visionary ensuring a highly skilled, satisfied and engaged workforce is consistently achieved (20%). Financial and Risk Oversight: Oversees the financial performance of the organizations to ensure profitability goals are achieved and company-wide risk is managed and mitigated (15%). Brand Ambassador: Acts as the face of the organization in the marketplace and throughout the platform to ensure alignment of company goals and maintenance of excellent communication channels (5%).
Note: Ten percent of time is reserved for ancillary responsibilities and activities unrelated to the performance objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The responsibilities listed are fundamental to the position and must be performed successfully to achieve the key performance objectives of the role. Other responsibilities may be assigned.
Interpersonal Responsibilities
Oversee the Organization's Management Team and holds them accountable to the KPI's outlined in the AOP. Meets to discuss performance, goal progress, improvement opportunities, training needs, and any barriers. Supports each Manager with team leadership, encourages interdepartmental communication, and assists in troubleshooting issues. Serves as a representative and advocate of the operating company. Acts as a conduit to communicate information between the operating company and the platform. Keeps Leadership informed of operational performance, goal progress, successes, and major issues. Seeks support as needed in processing large concerns and developing action plans.
Operational Responsibilities
Oversees organizational operations ensuring all work is completed in accordance with brand standards that results in high customer satisfaction. Implements operational controls and monitors KPI's to maintain progress towards goals. Troubleshoots and initiates corrective actions to remediate performance and escalated customer service issues. Facilitates frequent communication between operational departments to ensure effective and efficient capacity planning. Partners with marketing team to develop marketing strategies, create budgets, execute uniform needs, and carry out platform integrations. Partners with sales team with execution of sales initiatives, achievement of sales goals, management of Key Accounts, and development of new service agreements. Develops and maintains high value external partnerships to support operations, including but not limited to training, continuous improvement, and other organizational needs.
Organizational Responsibilities
Creates and owns operating company's Annual Operating Plan (AOP) including KPI's and forecasted staffing needs, resource and infrastructure requirements, and capital expenditures. Sets financial budgets, approves financial requests, develops company goals, and manages the overall profitability of the organization. Reviews reports and tracks the progress of goals to maintain alignment between targets and actual performance. Implements corrective measures as needed to stay on course. Develops and leads improvements and innovations to enhance the efficiency and performance of the organization. Stays abreast of latest industry technology and processes for potential adoption. Identifies expansion opportunities through merger and acquisition targets, expansion of service lines and geographical expansion in alignment with platform objectives. Owns and manages company risk including but not limited to safety, financial and legal risk mitigation. Acts as the cultural champion ensuring a continued focus on company vision, mission and core values. Owns the satisfaction and engagement of the organization's workforce, ensuring people are rewarded, recognized, developed and ready to execute their roles. This includes succession planning and career pathway development. Supports the execution of the organization's reward and recognition program by planning for and approving merit increase and promotions.
PERFORMANCE FACTORS: The performance factors described here are core abilities that contribute to carrying out the assigned responsibilities and achieving the performance objectives of this job.
What you need to succeed:
Bachelor's Degree, or equivalent experience, in Operations Management, Business Administration, or related field
5 years of experience in a management position, preferably within the industry
Communicates clearly and concisely with customers, team and leadership; keeps others informed and takes appropriate partnerships where necessary
Excellent written and verbal communication and interpersonal skills.
Ability to display financial acumen and react to trends and seasonal changes.
Ability to multitask and effectively manage time
Ability to handle stressful situations and work in a fast-paced environment
Ability to read, analyze and utilize reports
Ability to use computer systems to input, access, modify or output information or to execute programs or analyses
Ability to train, develop, motivate, and lead in a manner that fosters a work environment that promotes our culture.
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.
In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:
Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off & paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
* Benefits are provided in compliance with applicable plans and policies.
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About Ace Hardware Home Services
Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting.
Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware.
Equal Opportunity Employer
Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Co-Manager II
Assistant manager job in Charlotte, NC
The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store. Reports To: Store Manager
Supervises: Assists Store Manager with key holders and all store associates
Essential Functions
People Development
* Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
* Training Completion: Ensure all associates complete training per company guidelines.
* Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
Customer Experience
* Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
* Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
* Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
* Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
* Payroll Management: Meet all payroll expectations.
* Loss Prevention: Control company assets by meeting all loss prevention measures.
* Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
* Decision Making: Use sound judgment when making decisions.
* Communication: Maintain excellent communication skills.
* Integrity & Respect: Act with integrity and respect.
* Adaptability: Adapt to changes required by the business.
* Multitasking: Ability to handle multiple tasks simultaneously.
* Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
* Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
* Proficiency in personal computer use and detailed report analysis.
* High school education or equivalent preferred.
* Ability to perform heavy lifting in excess of 30 pounds.
* Ability to stand for a minimum of eight hours during scheduled shifts.
District Manager_ Charlotte, NC
Assistant manager job in Charlotte, NC
Are you a driven leader with proven success leading and developing high-performing teams? Explore this exciting opportunity! RGIS US Corporation seeks a District Manager to build and lead the inventory team within a designated territory. Perfect for operational leaders with entrepreneurial drive, eager to be part of an organization with great opportunity for growth!
Core Values:
We are guided by core values that have helped us grow from a small regional operation to a global company serving many of the largest companies in the world. It is essential that these values are engrained in our employees, and that they are reflected in everything we do.
1. Integrity - We do the right thing! Safely honoring our commitments and taking accountability demonstrates our positive nature
2. Excellence - We challenge the status quo! Expecting more out of everything we do is part of our DNA
3. Respect - We treat others the way we want to be treated! Appreciating our fellow teammates and customers is at our foundation
4. Teamwork - We work together! Collaborating is key to our success because when we cooperate, we achieve more
5. Innovation - We think big! Creating new technologies and ideas to improve how we do business is our passion
Job Summary:
A District Manager plays a crucial role in overseeing and managing teams within a district. The District Manager is key in ensuring the accurate execution of the inventory process. The District Manager develops and motivates teams, while ensuring company policies, processes and values are adhered to. The District Manager demonstrates the company values in all that they do.
Reports to: Operations Manager
Department: U.S. Field Operations
Job Type: Full-Time; Exempt
Travel Requirements:
This is a Traveling role. This role is on the road (overnight travel) for 4 to 5 days a week . During these days the District Manager is traveling to and from the destination (typically via automobile) and works approximately 12-hour days for 3 consecutive days. No travel on weekends!
Supervision and Leadership:
Provide leadership and direction to the district team.
Set clear performance expectations, offer guidance, and monitor team performance.
Train, develop and retain team employees. Maintains a professional work environment conducive to attracting and retaining top talent.
Travel with the team throughout the week, supervise associates during hotel stays, ensure professional conduct of self and team while on business travel.
Operations Management:
Ensures the team operates efficiently and in compliance with company policies and procedures.
Monitor and analyze key performance metrics to meet or exceed goals.
Proactively plan for and ensure all people and resources are in place for team operations.
Collaborate with internal partners to hire and train new employees.
Attends inventory events, builds relationships with customers, provide guidance and direction to team, and ensure accuracy of inventory count.
Provide back-up support to Operations Manager.
Customer Experience:
Provide excellent customer service to ensure a positive customer experience.
Address customer inquiries and concerns, and resolve issues as needed.
Compliance and Safety:
Ensure compliance with laws and regulations, including labor laws and safety regulations.
Promote a culture of safety within the district locations.
Growth and Financial Management:
Have strong financial acumen, being cognizant of costs and operating within budget.
Communication:
Maintain effective communication with customers, employees, and internal partners.
Report on team's performance, challenges, and opportunities, and plan for continuous improvement.
Problem-Solving:
Identify and address operational issues or challenges within the team.
Implement solutions to improve overall performance.
Qualifications:
Associate's degree in business, retail management, or a related field (preferred), equivalent experience considered.
Proven success in a supervisory or other leadership role.
Relevant experience, working in a fast-paced, high-productivity role.
Excellent communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Strategic thinker with the ability to make data-driven decisions.
Physical Requirements:
Frequent walking, standing, kneeling, stooping, reaching, stretching and the use of ladders.
Frequent use of a data collection handheld device, with data entry and scanning.
Must be able to lift and carry up to 50 lbs.
·Must have the ability to work long shifts on a regular basis.
Ability to work in various customer locations with various work conditions.
This position requires frequent travel via automobile and air.
RGIS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance