General Manager
Assistant store manager job in Rock Hill, SC
Your Opportunity:
General Manager Titlemax Rock Hill, SC
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyRestaurant General Manager
Assistant store manager job in Clover, SC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Merchandise Manager
Assistant store manager job in Gastonia, NC
The Merchandise Manager is responsible for daily oversight and management of the park's Merchandise operations, including vision and strategies that result in profitability growth, safety requirements, world-class Guest service, and associate development and engagement. This position is a hands-on leader that directs the daily operations and leads the Area Manager team to achieve associate, guest and financial goals. All of this will be done in a manner consistent with the mission, values, operating philosophies and standards of Carowinds.
Responsibilities:
Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team. Holds self and others accountable to high performance standards. Foster adaptability within assigned work group. Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities. Embrace and positively communicate change.
Ensures that Retail-related competencies are in place, executed and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development, etc.
Partners with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales, and make location plan adjustments as needed.
Establishes and implements the visual merchandising plan for all merchandise locations, drives creative solutions to deliver unique shopping environments and compelling store displays / windows that entice the guest.
Understands and drives appropriate metrics to assess business performance - Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (operating supplies, shrink and payroll). Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the merchandise business by park/location.
Ensure the continual adherence of a safety culture throughout the Merchandise team that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations.
Receives and responds to guest inquiries, concerns, and complaints; takes corrective action as needed to maintain excellent guest service and integrity of park policies. Participates in the Manager on duty rotation.
Maintain financial, operational, and quantitative responsibilities for an assigned role / business category. This may include, but not be limited to Merchandise, Games, Managing of Revenue Partners, Photo, Service/Rentals, Warehousing, Merchandising, or any combination of disciplines.
As required, have confidence and ability to work autonomously to meet department goals and objectives while keeping Senior Leader apprised of progress, concerns, and/or needs.
Qualifications:
Bachelor's Degree, focus in Business, marketing, merchandising preferred.
At least 6-8 years of prior work experience working in merchandise/retail industry.
At least 3-5 years of prior experience leading and supervising a large team.
Ability to work in a fast paced environment, easily shift from strategic to tactical work, creative thinker, ability to work across decisions to achieve common goals, guest and associate focused.
Strong presentation skills.
At least 5% of travel required for position.
Ability to work nights, weekends, and holiday based on business needs.
Auto-ApplyRestaurant General Manager
Assistant store manager job in Charlotte, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Plant Manager
Assistant store manager job in Charlotte, NC
The Plant Manager oversees daily plant operations, ensuring safe, efficient, and high-quality production. They lead supervisors and teams, manage schedules, ensure regulatory compliance, drive continuous improvement, and promote a strong safety culture.
Responsibilities:
Oversee daily plant operations to ensure safe, efficient, and high-quality production.
Manage production schedules, KPIs, and team performance to meet customer demand.
Lead and develop supervisors and staff, fostering a culture of safety and accountability.
Ensure compliance with USDA, FDA, OSHA, HACCP, GMP, and food safety standards.
Drive continuous improvement, cost control, and process efficiency.
Coordinate with maintenance to minimize downtime and maintain facility standards.
Qualifications:
7+ years in poultry or food manufacturing, including 3+ years in plant leadership.
Strong knowledge of poultry processing and regulatory requirements.
Proven success managing large teams and production performance.
Excellent leadership, communication, and problem-solving skills.
Proficiency in Microsoft Office (Excel required).
HACCP certification; SQF/BRC or similar food safety credentials preferred.
Bilingual skills a plus.
Store Manager
Assistant store manager job in Charlotte, NC
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
Field Operations Manager, Concrete
Assistant store manager job in Charlotte, NC
NexGen is seeking an experienced Field Operations Manager to oversee all concrete field operations Nationwide. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish.
Why Gray?
Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage , Manufacturing , Automotive , Distribution , Mission Critical , and Commercial .
Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray.
This pivotal role entails direct supervision over our General Superintendents across various domains, including Place and Finish, Field Engineering, and Project Execution sectors.
Qualifications
Bachelor's degree in construction science, construction management, engineering, or related field from an accredited college or university and 6 years of experience, or 10 years of construction related experience and/or training; or equivalent combination of education and experience.
Concrete self-perform experience is required.
Proficient in Microsoft programs, including Outlook, Excel, Word, Project, and PowerPoint.
Willingness to travel up to 80% of the time.
Exceptional organizational and communication skills.
Oversee all field operations nationwide, ensuring projects are executed per the devised plans.
Directly supervise General Superintendents in Place & Finish, Field Engineering, and Project domains.
Develop comprehensive project plans and ensure meticulous execution by the field team.
Source, direct, and align manpower resources to meet project execution goals.
Maintain robust customer relationships, staying engaged with the customer throughout the project lifecycle.
Communicate effectively with customer management to resolve any conflicts or issues arising during various project phases.
Validate project status and provide recommendations to ensure execution goals are met.
Visa Sponsorship: This role is not eligible for visa sponsorship.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member may be required to stand, walk, sit, use hands and arms, reach, and talk or hear.
Supervisory Responsibilities
This position has supervisory responsibilities over field and general superintendents.
EEO Disclaimer
Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
#NexGen
Quality Processes and Methods Manager
Assistant store manager job in Charlotte, NC
Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges.
Responsibilities
Develops and deploys Lane's Quality Control Model, ensuring consistency across projects and alignment with corporate standards.
Collaborates with project teams to align execution methods, documentation, and inspection practices with Lane's corporate QMS procedures.
Develops and maintains standard Inspection and Test Plans (ITPs), checklists, and process workflows for common construction activities.
Leads the digitalization of quality workflows, including NCR tracking, inspection reporting, and performance dashboards.
Coordinates with IT and QHSE Systems teams to enhance data integration and reporting capabilities within digital platforms.
Conducts periodic reviews and process audits to evaluate QMS implementation effectiveness and identifies improvement opportunities.
Develops and delivers training and guidance materials to project teams on quality processes, documentation standards, and tools.
Serves as a key liaison between project quality personnel and corporate leadership, facilitating knowledge sharing and best practice dissemination.
Supervises Quality Engineers responsible for QMS deployment, system support, and process improvement initiatives.
Supports proposal and preconstruction efforts by advising on project-specific quality control approaches and resource needs.
Supports continuous improvement through root cause analysis and the standardization of corrective and preventive actions.
Maintains libraries of standardized forms, workflows, and training materials to ensure efficient access and consistent use across projects.
Travels as needed to project sites.
Performs other duties as assigned.
Requirements
Bachelor's Degree
8 years of progressive experience in construction quality management, process improvement, or QMS implementation.
Experience leading or implementing digital quality management tools.
Requirements
Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.
Retail Store Manager
Assistant store manager job in Gastonia, NC
Julie's Boutqiue is actively looking for a Store Manager leader candidate. This candidate should have several years of specialty retail experience in a leadership role, as an Store Manager. At ivy & leo our Boutique Managers must have a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit in order to be the Boutique Team Leader. The Manager will assist in building and retaining a high performing and diverse sales team. Through coaching the Manager must motivate their team to provide superior customer service and in turn maximize sales. The candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique.
Candidates must be able to work a flexible schedule according to the needs of the business, including weekends and holidays.
Job Requirements:
Leadership:
• Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor
• Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met
• Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills
• Assists in acting as a liaison between all Boutique Managers, District Team Leader, Human Resources and Boutique Operations Director.
People/Talent:
• Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales
• Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools
• Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices
• Actively establishes open, candid and trusting professional relationships with their team members
• Maintains a high degree of personal integrity and inspires a team with the same values
Guest Experience:
• Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication
• Prepares the team to balance our guest experience with necessary operational tasks
Visual Merchandising:
• Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards
• Utilizes, leads and delivers our visual brand standards to present our unique product mix offering
• Demonstrates a passion for fashion by understanding trends
Operations:
• Understands and enforces all company policies and procedures in a fair and consistent manner
• Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential
• Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique
• Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory
Qualifications
• Minimum 2-3 years of experience managing a specialty retail store
• Demonstrates leadership and integrity with experience managing a staff of boutique team members
• Excellent verbal and written communication skills
• Strong merchandising and visual skills
• Excellent organization skills; able to plan and execute tasks efficiently
• Proactive and creative problem solving ability
• Flexible and adaptable
• Ability to multi-task and balance multiple priorities
• Proficient computer skills in Microsoft Word, Excel and Outlook
• Ability to work most Saturdays and occasional holidays
please contact through Linkedin
Employment Type
Full-time Position 40 hours
401K BENEFITS
HEALTH INSURANCE CO-PAY
Vacation Pay
Holiday Pay
Above regional competitive boutique pay $$$
We can't wait to have you join our family !
why wait ...apply today !
Sorry no store walk ins please - apply through Linkedin.
Operations Manager
Assistant store manager job in Charlotte, NC
About the Role
The Operations Manager is responsible for building and running the operational engine that supports profitable, scalable growth. This role oversees all production functions across Install, Maintenance, and Gardening-ensuring jobs run efficiently, teams are supported, customers are satisfied, and financial targets are achieved.
About Crown Town Landscapes:
We're a high growth landscape company here in Charlotte - dedicated to creating and maintaining stunning outdoor spaces. Our team offers concierge support, ensuring a smooth, enjoyable experience to create the yard of a client's dreams. From design and installation to maintenance.
This role exists to:
Deliver consistent operational excellence
Protect and grow gross margin
Optimize labor and equipment utilization
Build systems and processes that scale the company from ~$3M → $10M+
Free the President to focus on sales leadership, finance, and long-term strategy
Responsibilities
Leadership & Team Management
Lead and develop the Install, Maintenance, and Gardening production teams
Provide coaching, accountability, and performance management for department leads
Run weekly production meetings with clear agendas and accountability
Oversee hiring, onboarding, and training for operations roles
Build a culture of professionalism, communication, efficiency, and safety
Support crew lead development and succession planning
Install Department Oversight (Acting Install PM for the first 6-18 months)
Build weekly and daily install schedules for crews and subcontractors
Ensure all jobs are fully staged-materials ordered, delivered, checked, and ready
Coordinate with designers and sales on job readiness, change orders, and timelines
Manage job budgets, labor tracking, and material accuracy
Oversee workflow, site readiness, safety, and quality control
Adjust schedules daily based on job progress and constraints
Manage subcontractor coordination, vetting, onboarding, and compliance
Maintenance Department Oversight (High-Level)
Build annual, seasonal, and weekly route structures
Implement labor efficiency targets and track performance
Support the Maintenance PM in field execution, training, and crew development
Ensure maintenance teams follow systems for job readiness, QC, and communication
Oversee enhancement workflow alongside the Customer Success Manager
Ensure fleet, tools, and materials are organized and functional
Gardening Department Oversight
Ensure garden crew schedules align with client expectations and revenue targets
Work with the Design Support Specialist on plant procurement, recurring schedules, and job quality
Support seasonal updates, annual installs, and specialty projects
Build systems for plant health tracking, communication, and efficiency
Scheduling & Resource Allocation
Own the global production schedule across Install, Maintenance, and Gardening
Ensure labor, equipment, materials, and subcontractors are allocated efficiently
Maintain 4-6 week install backlog visibility and update Sales weekly
Work with designers and sales team to lock in start dates based on capacity
Adjust proactively based on weather, staffing, and supply chain constraints
Procurement, Inventory, and Vendor Management
Oversee procurement for Install, Maintenance, and Gardening
Ensure accurate POs, early ordering, and proper staging
Maintain strong vendor and nursery relationships
Oversee inventory management of mulch, soil, stone, plant material, etc.
Ensure fleet, trailers, tools, and equipment are maintained and operational
Implement systems to reduce material errors, delays, and misorders
Budgeting, Job Costing, and Financial Accountability
Track job budgets, labor performance, and gross margin targets
Review job costing with Install PM and Maintenance PM weekly
Identify and correct issues causing margin slippage
Ensure accurate time tracking and labor coding across departments
Maintain operational profitability in partnership with the President
Systems, Processes, and Scaling Infrastructure
Build SOPs for all production workflows (install, gardening, maintenance, procurement, staging, scheduling, communication)
Implement consistent execution standards across departments
Create or refine production scorecards for measurement and accountability
Develop training programs for crew leads and technicians
Identify bottlenecks and implement high-ROI operational improvements
Build repeatable systems that support growth to $5M → $8M → $10M+
Customer Experience & Communication
Ensure smooth handoff between sales/design and operations
Support team in resolving site issues, scheduling problems, and client concerns
Implement communication standards for production teams
Minimize callbacks through strong quality control and training
Safety & Compliance
Implement and enforce all jobsite safety protocols
Ensure equipment checks, PPE compliance, and crew training
Maintain documentation for incidents and corrective measures
Promote a culture of safety and professionalism across teams
Qualifications
3-4 years minimum experience
Bachelor's degree preferred
Preferred Skills
Experience in Hardscapes
HVAC Service Manager
Assistant store manager job in Charlotte, NC
The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing and Fire Sprinkler) company that is currently looking for motivated candidates to join our growing team in Charlotte, NC.
We are actively seeking a HVAC Service Manager with extensive experience in HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction.
Key Responsibilities
• Oversee the planning, execution, and delivery of HVAC service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines
• Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements
• Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion
• Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities
• Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns
• Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites
Qualifications
• Proven track record managing HVAC service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenance
• Strong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflows
• Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives
• Proficiency in service and construction project management software and tools
• Bachelor's degree in Mechanical Engineering, Construction Management, or a related field is preferred
Benefits
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance (free plan for one individual employee)
• Life insurance: $20,000 benefit after 6 months
• Paid time off
• Parental leave
• Referral program
• Relocation assistance
• Vision insurance
Schedule
• 10 hour shift
Supplemental Pay Types
• Bonus opportunities based on service project performance, customer satisfaction, and operational efficiency
General Manager, Charlotte
Assistant store manager job in Charlotte, NC
Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets.
As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team.
COMPENSATION & BENEFITS
• $100-$120k base salary + performance bonus + equity
• Full-time role with health benefits and weekly pay
• Training and professional development opportunities
• Long-term upside as we scale into new markets
RESPONSIBILITIES AND DUTIES
Financial Performance
Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability.
Use data to make decisions that keep the market healthy and growing.
Sales & Marketing
Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth.
Nurture sales leads, call customers, and conduct in-person estimating activities, as needed.
Operations
Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards.
Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale.
Customer Success
Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action.
Actively encourage satisfied customers to become our loudest advocates.
Team Leadership
Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads.
Create a culture of momentum, ownership, and care for the craft.
QUALIFICATIONS
Leadership & Execution
4+ years in high-accountability operational or general management roles.
Proven ability to hire, train, and lead high-performing teams.
You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves.
Operational Excellence
Experience running or scaling a business, service line, territory, or field operation.
Skilled in using data, judgement, and operational cadence to drive financial results.
Track record of solving operational problems under pressure.
Customer & Team Focus
Strong communicator across all levels including customers, field crews, and executives.
Deep care for quality, people, and delivering an exceptional customer experience.
Spanish proficiency is a significant plus.
CRAFTWORK OPERATING CULTURE
Alignment with our operating culture and behaviors is essential to being successful in this role.
Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors.
Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters.
Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward.
Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.
Store Manager | Charlotte, NC
Assistant store manager job in Charlotte, NC
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Charlotte Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $100,000-$125,000
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Commercial Construction Services Manager
Assistant store manager job in Matthews, NC
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
Senior Community Manager
Assistant store manager job in Charlotte, NC
The Senior Community Manager is fully accountable for all property operations. Leadership ability is a must, as the Senior Community Manager is the leader of the site(s) team. The purpose of the Senior Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product.
JOB SPECIFIC COMPETENCIES
Associate Relations:
Manages all on-site employees, including giving timely, constructive feedback and positive encouragement.
Motivate the office and maintenance staff and give consistent verbal and written feedback.
Has the ability to document performance feedback (including corrective actions) and effectively manages employee performance on a regular interval.
Train and develop subordinates (provide on-the-job training and ensure assigned company training is complete).
Recruit, hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. This will include team building, training, and performance management.
Plan and carry out the successive steps of regular duties and handles problems and deviations in the work assignment in accordance with objectives, policies, previous training, or company practices.
Abides my state and federal work regulations including wage and hour laws. Does not participate in or allow discriminatory, harassing or retaliatory actions.
Has read and understands the MLPG New Hire Onboarding Process and is effectively able to execute the process and communicate it to candidates.
Coordinates directly with HR regarding termination decisions and does not make termination recommendations unless the proper documentation is in place.
Resident Relations and Education:
Communicate clearly to residents and in a consistent manner.
Respond to resident requests and concerns in a timely, professional manner.
Read and/or listen to resident requests/complaints in a calm, respectful, and open manner.
Maintain a complete clean and neat uniform. Personal appearance must be clean and neat at all times, according to MLPG policy.
Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a professional and open manner. Responds sensitively to concerns/complaints and exhibits a sense of urgency.
Attend and assist in resident activities and functions after hours and weekends, as needed.
Financial:
Assist in budget preparation, as well as maintain budgeted income and expenses. Project monthly forecasts and understand and explain budget variances.
Ensure that all rents are collected and posted and processed/deposited on a daily basis.
Oversee all accounting transactions. Manage cash accounts, process invoices as directed by
Supervisor and owner, maintain proper bookkeeping at all times.
Property Evaluations:
Perform and schedule all evictions and enforce adherence to all lease rules and regulations by all residents.
Walk all vacant units as well as the property on a regular basis ensuring that it is well maintained. During these inspections all liability and/or deficiencies should be reported to to the Service Manager and Supervisor.
Responsible for office operations, quality curb appeal, office and model cleanliness.
Conduct market surveys as required. Create and implement marketing plans for ongoing success and high occupancy of the property.
Payroll:
Has a working knowledge and a familiarity with Paylocity Payroll System. Seeks help and additional training if necessary.
Seeks supervisor or ownership's approval before approving employee overtime.
Approval of timesheets and overtime by the 10am Monday morning deadline.
Ensures employees have completed their time card approvals.
Limits and monitors employee missed punches and disciplines chronic offenders.
Does not manipulate over time records, monitors overtime proactively but does not remove legitimate employee overtime worked. Does not allow employees to work off the clock.
Maintains accurate payroll records by promptly returning Associate Status Forms to Payroll.
Reporting:
Must maintain all records in a complete and organized manner as described throughout the MLPG P&P Operations Manual and in full compliance with outside regulatory boards which may be applicable (EEOC, OSHA, EPA, HUD, etc.)
Consistently review all leasing performance and paperwork.
Safety:
Responsible for responding to all emergency situations, preparing all necessary reporting and notifying the Supervisor, Regional Director, VP and COO.
Compliance:
Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed.
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA and all other Federal, State and Local laws pertaining to Multi-Family Housing.
Fully implement and enforce all policies and procedures as outlined in the MLPG Policy and Procedures Manuals.
Maintain and keep Policies and Procedures in up to date manner, inform and train staff on any revisions in a timely manner.
Review and approve all leasing application files; enforce property qualifying criteria in a fair and consistent manner for all leasing applicants.
POSITION QUALIFICATIONS
Education
High school degree required, college degree preferred.
Experience
Four years prior experience in property management or in a related industry preferred with a minimum of two years in a supervisory role. Student Housing experience preferred.
SKILLS & ABILITIES
Computer Skills
Computer software experience to include MS Word, MS Excel, Google Suite, and Entrata . Basic typing skills and knowledge of computers. Use of the company's payroll system is required. Prior HRIS experience a plus.
CERTIFICATES AND LICENSES
Valid driver's license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation. CPM , ARM designation preferred. Ability to earn future designations as required by Industry standards.
Other Requirements
Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations. Bilingual abilities (written and verbal) may be required based on specific needs of property. Basic understanding of Landlord/Tenant laws and application, familiarity with local Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.
WORK ENVIRONMENT
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, and residences or commercial vehicles.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Experience:
Property management: 3 years (Required)
Language:
Spanish (Preferred
English (Required)
License/Certification:
Driver's License (Required)
Work Location: In person
General Manager of E-Commerce
Assistant store manager job in Spartanburg, SC
The General Manager of E-Commerce is a strategic and operational leader responsible for driving the growth, profitability, and performance of our client's digital commerce business. This role oversees all online sales channels, ensures operational excellence across digital platforms, and leads cross-functional initiatives that enhance customer experience, brand presence, and revenue generation.
Key Responsibilities
Strategic Leadership
Develop and execute a comprehensive e-commerce strategy aligned with company objectives.
Own and manage the e-commerce P&L, including forecasting, budgeting, and performance evaluation.
Monitor market trends, emerging technologies, and competitive opportunities to fuel digital expansion.
E-Commerce Operations
Lead day-to-day operations including product listings, pricing, promotions, merchandising, and inventory coordination.
Ensure website accuracy, functionality, and consistent brand representation.
Oversee product catalog setup and optimization across company websites and online marketplaces.
Partner with IT to troubleshoot issues and support platform enhancements.
Digital Marketing Alignment
Collaborate with Marketing on traffic-driving initiatives including SEO, SEM, email, retargeting, and social campaigns.
Maintain cohesive brand tone, messaging, and visual identity across all digital channels.
Support online promotional planning and execution.
Customer Experience
Monitor customer behavior, feedback, and conversion data to elevate the online user experience.
Implement best practices in navigation, product presentation, and checkout optimization.
Partner with Customer Service to resolve escalations and strengthen customer satisfaction.
Data & Performance Analytics
Track and analyze KPIs such as traffic, conversion, AOV, and acquisition performance.
Provide ongoing reporting and insights to executive leadership.
Conduct A/B testing and apply data-driven insights to optimize site performance.
Leadership & Collaboration
Lead, mentor, and develop the e-commerce team to achieve high performance.
Build strong cross-functional partnerships with Operations, Marketing, IT, Product, Supply Chain, and Customer Service.
Align supply chain activity with online demand to ensure product availability and fulfillment accuracy.
Education & Experience
Bachelor's degree in Business, Marketing, E-Commerce, or related field required;
Master's preferred.7-10+ years of e-commerce management experience in distribution, consumer goods, or retail.
Proven experience owning an e-commerce P&L and delivering revenue growth.
Familiarity with platforms such as Shopify, Magento, BigCommerce, or similar systems.
Skills & Competencies
Deep knowledge of e-commerce operations, UX/UI principles, digital marketing, and online merchandising.
Proficiency in analytics tools (Google Analytics, Power BI, Tableau, etc.).Strong project management abilities with capacity to manage multiple
Community
Spartanburg, SC offers a vibrant, welcoming community with a small-town feel and growing economic opportunity.
Residents enjoy: Affordable cost of living and a comfortable lifestyle.
Access to beautiful parks, trails, and year-round outdoor recreation.
A revitalized downtown with great restaurants, local shops, and cultural events.
Multi-Store Supervisor -
Assistant store manager job in Hickory, NC
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy atmosphere across multiple stores in your district. No boring 9-to-5 here-every day's a new adventure as you hop from store to store!
This gig? Total career glow-up material. We're growing like crazy and opening stores left and right, so you've got all the room to level up FAST. Fun fact: Over 90% of our store managers started within our company. That could be YOU next-just sayin'!
Why will you love it here? Oh, let us count the ways: Competitive pay, PTO, 100% paid parental leave, 401k match, and even employee stock ownership. PLUS full medical, vision, and dental coverage. Oh, and snack discounts-because who doesn't love snacks?!
And here's the cherry on top: set schedules AND every other weekend off. Yep, 4-day work weeks for the win! Ready to make a big move? Hit that apply button and let's GO!
Responsibilities:
Drive store success by delegating tasks to Store Team Members while ensuring operational and customer service standards are consistently met.
Inspire and mentor Team Members, helping them develop the skills needed to deliver exceptional service, and provide the General Manager with performance feedback.
Work side by side with Team Members to maintain smooth operations.
Foster a positive and engaging store culture by embodying Sheetz Performance Standards.
Deliver outstanding customer service with a total customer-focused approach.
Ensure a safe and compliant environment by adhering to all regulatory and compliance standards.
Travel locally to support nearby stores as required
Qualifications:
Must be capable of multitasking and performing physical activities such as repeated bending, standing, and reaching, with occasional lifting of up to 20 pounds. Ability to assist in lifting up to 40 pounds with another person is also required.
Applicants must be at least 18 years old (Note: Virginia state law requires Supervisors to be 21 or older for specific tasks).
Proven experience in leading a team or collaborating effectively to achieve shared goals.
Prior experience in food service is preferred but not mandatory.
Willingness to commute up to 30 miles one way per day (mileage reimbursed if over 30 miles one way)
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Co-Manager II
Assistant store manager job in Charlotte, NC
The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store. Reports To: Store Manager
Supervises: Assists Store Manager with key holders and all store associates
Essential Functions
People Development
* Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
* Training Completion: Ensure all associates complete training per company guidelines.
* Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
Customer Experience
* Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
* Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
* Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
* Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
* Payroll Management: Meet all payroll expectations.
* Loss Prevention: Control company assets by meeting all loss prevention measures.
* Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
* Decision Making: Use sound judgment when making decisions.
* Communication: Maintain excellent communication skills.
* Integrity & Respect: Act with integrity and respect.
* Adaptability: Adapt to changes required by the business.
* Multitasking: Ability to handle multiple tasks simultaneously.
* Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
* Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
* Proficiency in personal computer use and detailed report analysis.
* High school education or equivalent preferred.
* Ability to perform heavy lifting in excess of 30 pounds.
* Ability to stand for a minimum of eight hours during scheduled shifts.
District Manager_ Charlotte, NC
Assistant store manager job in Charlotte, NC
Are you a driven leader with proven success leading and developing high-performing teams? Explore this exciting opportunity! RGIS US Corporation seeks a District Manager to build and lead the inventory team within a designated territory. Perfect for operational leaders with entrepreneurial drive, eager to be part of an organization with great opportunity for growth!
Core Values:
We are guided by core values that have helped us grow from a small regional operation to a global company serving many of the largest companies in the world. It is essential that these values are engrained in our employees, and that they are reflected in everything we do.
1. Integrity - We do the right thing! Safely honoring our commitments and taking accountability demonstrates our positive nature
2. Excellence - We challenge the status quo! Expecting more out of everything we do is part of our DNA
3. Respect - We treat others the way we want to be treated! Appreciating our fellow teammates and customers is at our foundation
4. Teamwork - We work together! Collaborating is key to our success because when we cooperate, we achieve more
5. Innovation - We think big! Creating new technologies and ideas to improve how we do business is our passion
Job Summary:
A District Manager plays a crucial role in overseeing and managing teams within a district. The District Manager is key in ensuring the accurate execution of the inventory process. The District Manager develops and motivates teams, while ensuring company policies, processes and values are adhered to. The District Manager demonstrates the company values in all that they do.
Reports to: Operations Manager
Department: U.S. Field Operations
Job Type: Full-Time; Exempt
Travel Requirements:
This is a Traveling role. This role is on the road (overnight travel) for 4 to 5 days a week . During these days the District Manager is traveling to and from the destination (typically via automobile) and works approximately 12-hour days for 3 consecutive days. No travel on weekends!
Supervision and Leadership:
Provide leadership and direction to the district team.
Set clear performance expectations, offer guidance, and monitor team performance.
Train, develop and retain team employees. Maintains a professional work environment conducive to attracting and retaining top talent.
Travel with the team throughout the week, supervise associates during hotel stays, ensure professional conduct of self and team while on business travel.
Operations Management:
Ensures the team operates efficiently and in compliance with company policies and procedures.
Monitor and analyze key performance metrics to meet or exceed goals.
Proactively plan for and ensure all people and resources are in place for team operations.
Collaborate with internal partners to hire and train new employees.
Attends inventory events, builds relationships with customers, provide guidance and direction to team, and ensure accuracy of inventory count.
Provide back-up support to Operations Manager.
Customer Experience:
Provide excellent customer service to ensure a positive customer experience.
Address customer inquiries and concerns, and resolve issues as needed.
Compliance and Safety:
Ensure compliance with laws and regulations, including labor laws and safety regulations.
Promote a culture of safety within the district locations.
Growth and Financial Management:
Have strong financial acumen, being cognizant of costs and operating within budget.
Communication:
Maintain effective communication with customers, employees, and internal partners.
Report on team's performance, challenges, and opportunities, and plan for continuous improvement.
Problem-Solving:
Identify and address operational issues or challenges within the team.
Implement solutions to improve overall performance.
Qualifications:
Associate's degree in business, retail management, or a related field (preferred), equivalent experience considered.
Proven success in a supervisory or other leadership role.
Relevant experience, working in a fast-paced, high-productivity role.
Excellent communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Strategic thinker with the ability to make data-driven decisions.
Physical Requirements:
Frequent walking, standing, kneeling, stooping, reaching, stretching and the use of ladders.
Frequent use of a data collection handheld device, with data entry and scanning.
Must be able to lift and carry up to 50 lbs.
·Must have the ability to work long shifts on a regular basis.
Ability to work in various customer locations with various work conditions.
This position requires frequent travel via automobile and air.
RGIS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
District Manager
Assistant store manager job in Charlotte, NC
DIVE IN TO A NEW CAREER WITH LESLIE'S: Leslie's pool supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.
Job Overview:
Oversees the performance of a number of Leslie's store to ensure they are meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. The District Manager is directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses within a District. The District Manager is responsible for the effective execution of all company-developed programs. Oversees to ensure that all new team members are proficient applicants with the right competencies and experience and ensures that General Managers under their responsibility train and develop team members in all required training programs. Establishes the expectation of providing excellent customer service and a great place to work through personal example and principles.
Responsibilities:
* The successful completion of training within one-hundred and eighty (180) days of being onboarded.
* Ensure district stores meet or exceed budgeted sales.
* Drive water test conversion and prescription sales penetration.
* Meet conversion, UPT and ATS goals and build action plans where improvement needed.
* Manage controllable expenses to drive profitability.
* Grow customer count through customer service training and standards.
Qualifications:
* At least 3-5 years field experience in a multi-unit retail environment.
* A bachelor's degree or equivalent in business or marketing preferred.
* Excellent references from supervisors, peers, and direct reports.
* Ability to relocate helpful but not required.
* Excellent verbal and written communication skills.
We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.