Banquet waiter/waitress vs banquet captain

Differences between banquet waiter/waitress and banquet captain duties and responsibilities

Banquet waiter/waitress example responsibilities.

• Set up, work in, and manage the private room events as both bartender and waiter.
• Start bartending for a short period of time here as well.
• Maintain cleanliness of work area (before, during, and end of work period).
• Specialize in individual service techniques including French, Russian, family style, buffets and plait.
• Set up and tear down all cater functions, such as wedding, conferences and buffets.
• Recommend and present numerous champagne and wine selections while providing excellent bottle service.
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Banquet captain example responsibilities.

• Manage department service standards, POS system, schedules and labor / beverage costs.
• Supervise functions, delegate service staff, working closely with group contacts and culinary staff to ensure maximum possible guest experience.
• Assist management of daily operations for FOH.
• Supervise, plan, and execute in-room cater events.
• Correct POS user errors and provide comps and signature gold/promotional discounts.
• Work directly with the executive chef in planning and preparing cuisine.
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