Banquet waiter/waitress vs customer service and serving

Differences between banquet waiter/waitress and customer service and serving duties and responsibilities

Banquet waiter/waitress example responsibilities.

• Set up, work in, and manage the private room events as both bartender and waiter.
• Start bartending for a short period of time here as well.
• Maintain cleanliness of work area (before, during, and end of work period).
• Specialize in individual service techniques including French, Russian, family style, buffets and plait.
• Set up and tear down all cater functions, such as wedding, conferences and buffets.
• Recommend and present numerous champagne and wine selections while providing excellent bottle service.
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Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
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