Banquet waiter/waitress vs server and hostess

Differences between banquet waiter/waitress and server and hostess duties and responsibilities

Banquet waiter/waitress example responsibilities.

• Set up, work in, and manage the private room events as both bartender and waiter.
• Start bartending for a short period of time here as well.
• Maintain cleanliness of work area (before, during, and end of work period).
• Specialize in individual service techniques including French, Russian, family style, buffets and plait.
• Set up and tear down all cater functions, such as wedding, conferences and buffets.
• Recommend and present numerous champagne and wine selections while providing excellent bottle service.
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Server and hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Provide quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit card transactions.
• Perform bartending duties during busy events or whenever require.
• Coordinate with kitchen managerial staff using POS systems to ensure timely and accurate order preparation.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Manage expediter window paying close attention to garnishes and presentation.