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Bilingual customer service jobs in Hanford, CA - 372 jobs

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  • Service Advisor

    Camping World Holdings, Inc. 4.3company rating

    Bilingual customer service job in Fresno, CA

    Determine specialized product needs and services by working directly with customers. Suggest add-on sales to increase average transactions. Provide price estimates for designated installations prior to scheduling appointments. Coordinate parts orderi Service Advisor, Advisor, Retail, Compensation
    $29k-38k yearly est. 3d ago
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  • Customer Service Representative - Porterville

    Bank of The Sierra 4.0company rating

    Bilingual customer service job in Porterville, CA

    The Customer Service Representative assists Bank customers on the phone with questions regarding their accounts and Bank products. They must be able to maintain confidentiality and be prepared to deal with upset customers in a professional manner. To remain in the Customer Service Center, the employee must satisfactorily complete or have completed Bank of the Sierra's Teller Training Program and the New Accounts Training Program. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Have a polite and engaging telephone decorum. Process a minimum of 175 phone calls daily. Maintain an acceptable knowledge level of Bank products and compliance issues. Assist customers with questions regarding Bank products. Be willing and able to learn all "back office" job functions in the CSC. Be willing and able to cross-sell bank incentive products daily. Assist customers with questions regarding their various accounts. Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments. Maintains confidentiality; listens to others without interrupting; keeps emotions under control. Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values. Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Other duties may be assigned. REQUIRED KNOWLEDGE SKILL AND ABILITY: To perform the job successfully, an individual should demonstrate the following competencies: Excellent customer service skills, attentiveness, information retention, tact, and diplomacy in dealing with both customers and employees. Mathematical skills. Strong communication & organizational skills. Detail-oriented, with a high degree of accuracy. Competence with computers, telephone, 10-key calculator, other office machinery, Word, and Excel. Ability to work in a fast-paced environment & under pressure as needed. EDUCATION AND EXPERIENCE: High school diploma or GED equivalent required. Two (2) or more years of experience in bank operations, new accounts, or credit assistant/loan positions WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to walk and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. AT-WILL EMPLOYMENT NOTICE: I understand that, if hired, my employment with Bank of the Sierra is at-will, meaning that either I or the bank may terminate the employment at any time, with or without cause or advance notice, so as long as the reason is lawful. By submitting this application, you understand and agree to the at-will notice. Bank of the Sierra is proud to be an equal opportunity workplace and is an affirmative action employer committed to equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $33k-38k yearly est. 3d ago
  • Customer Service Representative, Housing Customer Service Center

    Usc 4.3company rating

    Bilingual customer service job in Parksdale, CA

    Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion . USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do. We are seeking a Customer Services Representative to join our rapidly growing team. The Opportunity: The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor. Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers. Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc. Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues. Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs. Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned. Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers. Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents. Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends. Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. What We Prefer: Preferred Education: Bachelor's Degree. Preferred Experience: 2 years. Preferred Field of Expertise: Student counseling, customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE , and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu. This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will con sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $18.9-20 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    The Sun-Maid 4.2company rating

    Bilingual customer service job in Fresno, CA

    The Customer Service Representative (CSR) is a full-time role responsible for managing Ingredient and Export Customers. This individual will demonstrate exceptional commitment to their accounts as they interact with internal and external partners, in alignment with our commitment to ensure exceptional service. Must be an open communicator, collaborator, and self-starter. Sun-Maid is a world leader for Raisins and dried fruit sales around the world. Sun-Maid is a Grower Cooperative that was founded in 1912 and still running strong 114 years later. Our products can be found in every major grocery store in the USA and Canada, and we export to over 50 countries. Our business is based on our grocery retails items, and as an ingredient supplier to some of the world's largest food manufacturers. The ideal candidate will embrace our progressive culture, which emphasizes growth, innovation, and collaboration. Sun-Maid fosters a positive work environment through team-building activities and company-sponsored events. As one of the premier employers in the Central Valley, we are committed to expanding our team with individuals who share our values. Essential Job Duties: • Primary duty is to manage customer transactions including sales orders, logistics and correspondence. • CSR is the primary contact point for day-to-day transactions, both internal & external. • Communications with customers, brokers, Sun-Maid Sales, Shipping and others is a daily responsibility. Customer management involves the following duties: Set up new Customers as needed Enter and manage customer orders daily Oversee Customer contracts Manage Export bookings & customs paperwork Manage Customer promotions, promotional claims & disputes Obtain and process credit/deduction documentation from Brokers or Customers. Manage broker activities, including processing payments, adjustments and managing deductions Ensure pricing on orders is correct and price lists are maintained Coordinate customer requested returns Prepare/review Customer Export documents including bank drafts, certs of production, organic certificates and quality documents Sun-Maid internal collaboration involves the following duties: Coordinate with Operations for production scheduling of customer specific items to meet demand Notify supervisors and sales teams of Customer issues and assist in resolution. Request freight pricing, coordinate shipment scheduling and freight payment processing with the Transportation team. Work with Demand Management & Whse Reconciliation to help manage inventory at our forward warehouses. Assist Accounts Receivable with short payments or overdue invoices. Ability to handle one's own workload while providing back-up to other team members as needed Ancillary Job Duties: • Support implementation of new business solutions and/or procedures to improve accuracy and efficiency. • Perform additional duties, as needed, by the company. Requirements Education and Experience: Minimum AA degree preferred but not required. Minimum 2 years of customer service experience preferred, ideally in a manufacturing environment. Proficiency in Microsoft Excel, Word and PowerPoint. Strong problem-solving skills, organizational ability, and sound business judgment. Excellent communication skills (written and verbal). Excellent math skills and accounting skills recommended. Ability to manage multiple tasks simultaneously. Collaborative team player with a positive attitude and strong work ethic. Salary Description $22-$26/hr
    $22-26 hourly 8d ago
  • Engagement Specialist I

    Exceptional Parents Unlimited 3.9company rating

    Bilingual customer service job in Clovis, CA

    Part-time Description Engagement Specialist I (ESI) is responsible to work closely with parents/caregivers and community partners providing, case management and parent education to families. Responsible for planning and promoting family centered educational events, workshops, and trainings that build an awareness of the protective factors and parent leadership. Essential Functions: Responsible to greet visitors in a professional, courteous, and helpful manner. Responsible to work collaboratively with the onsite Engagement Specialist II (ES II) to support the needs of the family's served. Develops a working knowledge and maintain a reference guide of community resources. Conduct outreach activities and administer Neighborhood Resource Center survey to engage the community. Assess and evaluate needs of the families and provide guidance and case management either in person or virtually. Responsible to recruit participants, coordinate, plan, provide resource materials and hosts Family Cafés and other EPU trainings/workshops. Ensures that all Family Café surveys and other outcome assessments are completed. Responsible to collect, summarize and report all data and information including the Family Café surveys and other outcome assessments as required by program. Responsible for entering data into identified data bases; Apricot 360 and ETO. Continue skill development related to job responsibilities by attending approved trainings and participation in the development and achievement of the program, department and personal goals. Maintain, manage, and process client records and information in a confidential manner that meets HIPAA and other applicable confidentiality regulations. Follow all EPU health and safety policies and procedures, using universal precautions when diaper changing. Attend staff meetings, trainings and in-services. Standard working hour are Monday through Friday between 8:30 AM to 6:00 PM. Staff are required to work Saturdays and evenings as needed. Required to hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance. Must perform other duties as they are assigned by the Engagement Specialist II, NRC Manager, Director of Parent Services and/or Chief Executive Officer. Requirements Knowledge, Skill and Experience: Education: Bachelor's degree in Social Services, Child Development or other related field. May consider work experience of 5+ year or more in lieu of education. Skills: Must have strong communication skills both written and verbal, able to make independent decisions within guidelines, accept responsibility, dependable, reliable, time management, committed, highly motivated, professional code of ethics and professional demeanor, must be adaptable, use good judgement, logic skills, are self-confident, capable. Experience: 2+ years' experience facilitating parent education programs or groups. Knowledge of and experience in Strengthening Families Protective Factors Framework. This is an evident based approach to work on how to work with families. Experience providing hand's on activities and engaging participants when conducting workshops, trainings, and events. Must be able to conduct classes, workshops, meetings and training virtually through Zoom or other designated virtual resource. Experience working with various local community resources and human services. Ability to adapt and work with individuals and families with range of personalities, diverse backgrounds, economic and cultural differences. Must be computer literate with Microsoft Office Products. Must hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance. Bi-lingual skills in other languages is a plus but not required. Physical Demands: Typical Working Condition: Position works majority of the time at The Fresno Neighborhood Resource Center facility. EPU does not have control over the location and condition of all the environments staff may be exposed. Equipment Used: Must be able to operate a vehicle in order to attend meetings and visit families at their homes. Must be able to work on a computers, work with a printers, utilize telephone, work with a copier and fax machines and other office related equipment. Essential Physical Tasks: Must be able to sit for long periods of time, working with a keyboard, computer screen. This position is a part-time, 30 hours per week opportunity and is benefit eligible This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification; however, it is intended to accurately reflect the principle job elements. Related duties, knowledge, or abilities to those expressly stated may also be required for successful performance of the position. Salary Description $20.00 - $22.00 per hour DOE
    $20-22 hourly 34d ago
  • (7759) Hanford: Customer Service Rep

    Domino's Franchise

    Bilingual customer service job in Hanford, CA

    No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.
    $32k-41k yearly est. 6d ago
  • Customer Service Technician

    Agiliti Health

    Bilingual customer service job in Fresno, CA

    Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti! The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance. What You Will Do in This Role Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office. Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance. What You Need For This Role Be 21 years of age or older, with high school diploma or equivalent. Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies. Have customer service experience. Prior work experience in hospital setting is helpful. Have basic computer skills. Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule. Be able to lift and/or push up to 75 pounds. Be able to stand and walk for long periods of time. Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact ****************************. Primary Job Location:Fresno DistrictAdditional Locations (if applicable):Job Title:Customer Service Technician ICompany: Agiliti Location City:FresnoLocation State:California Pay Range for All Locations Listed: $17.09 - $26.33 This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.
    $17.1-26.3 hourly Auto-Apply 58d ago
  • Captain - Customer Service

    Daveandbusters

    Bilingual customer service job in Fresno, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 17d ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Bilingual customer service job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: * Sales and Growth * Identify upsell and add-on product opportunities by asking probing questions to identify product need. * Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. * Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. * Coordinate, expedite and track critical orders through delivery with regular communication to the customer. * Communication of product promotions to customers through outbound calls. * Record complete and accurate information on job leads through inbound calls. * Sales region main point of contact for general customer service requests. * Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. * Other * Support ISR and ISA in providing written job quotes as needed * Support ISR and ISA in logging information in the Salesforce as needed * Answer inbound calls in a timely and professional manner; meeting customers expectations. * Regional point of contact for distributors and sales representatives * Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense * Support ISR with Salesforce input and other administrative activities related to closing of sales as needed * Generate and processing of profoma invoices * Other projects and assignments as designated by Supervisor * Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: * Demonstrate exceptional interpersonal communication and relationship building techniques. * Have the ability to work in a diverse and dynamic team environment. * Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. * Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. * Solid aptitude for learning new tools, processes and techniques. * Exceptional verbal and written communication skills. * Strong organization skills. Minimum Qualifications * Demonstration of the competencies and skills listed above. * Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. * NDS product and business knowledge or experience in a similar industry. * Working knowledge of Syspro or similar ERP system. * Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). * Ability to effectively work cross functionally. Desired Qualifications * Bachelor Degree * Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 60d+ ago
  • HP Customer Sales Representative

    2020Companies

    Bilingual customer service job in Clovis, CA

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 5d ago
  • Call Center Representative

    Lee's Air, Plumbing, & Heating

    Bilingual customer service job in Fresno, CA

    We are seeking a motivated and results-driven Customer Service & Sales Representative to join our Contact Center team. This role involves handling a high volume of inbound and outbound calls, converting leads to booked appointments, and upselling services while delivering an exceptional customer experience. The ideal candidate is persuasive, energetic, and thrives in a performance-driven environment. Key Responsibilities Answer inbound calls, actively listening to customer needs while identifying opportunities to book services or recommend additional solutions. Make outbound calls to follow up on unsold estimates, service reminders, and promotional offers. Convert inquiries into scheduled appointments, ensuring customers choose the same day booking slots or earliest availability when possible. Confidently present company products, services, and maintenance programs to drive sales and customer loyalty. Overcome objections and provide solutions that align with customer needs. Document all customer interactions and sales activity accurately in the CRM system. Meet and exceed individual and team sales goals (appointments booked, close rate, revenue contribution, etc.). Stay updated on promotions, pricing, and industry knowledge to effectively communicate value to customers. Collaborate with dispatchers, technicians, and other departments to maximize service opportunities. Adhere to call center protocols while maintaining a persuasive and customer-first approach. Requirements High school diploma or equivalent (bachelor's degree preferred). Prior experience in a sales or call center environment strongly preferred. Excellent communication and persuasion skills with the ability to influence customer decisions. Strong problem-solving and objection-handling abilities. Comfortable working with performance metrics and sales targets. Proficiency with computers, CRM systems, and call center software. Ability to thrive in a fast-paced, high-energy environment. Flexibility to work evenings, weekends, and holidays if required. Preferred Skills Bilingual (Spanish/English preferred but not required). Experience in HVAC, Plumbing, or Home Services industry sales is a strong plus. Familiarity with Service Titan, Dialpad, Microsoft Office, and Slack.
    $31k-41k yearly est. Auto-Apply 9d ago
  • Customer Service Representative

    Wizix Technology Group 4.1company rating

    Bilingual customer service job in Fresno, CA

    If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you! WiZiX Technology Group - Customer Service Representative We are looking for a friendly, detail-oriented Customer Service Representative to join our service team at our Fresno location. In this role, you will be the first point of contact for customers calling about copier service needs and supply orders. You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance. Job Responsibilities Answer inbound service and supply calls from customers regarding copier/printer equipment. Process and track supply orders, including toner and maintenance kits. Create and dispatch service tickets to field technicians based on urgency and location. Provide basic troubleshooting assistance to help customers resolve minor issues over the phone. Maintain accurate records of customer interactions and service history in our system. Follow up to ensure customer satisfaction and timely resolution of all requests. Monitor incoming low toner notifications from our various cloud systems Requirements and Skills High school diploma or equivalent; some college preferred. Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries. Strong communication skills-both verbal and written-with a professional phone manner. Ability to multitask, stay organized, and handle high call volumes. Proficient with Microsoft Office and CRM/dispatch software (experience with e-automate or similar is a plus). Positive attitude and a team player. At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience. Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion. About WiZiX: WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada. WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations. At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Quipt Home Medical, Corp

    Bilingual customer service job in Fresno, CA

    Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $32k-41k yearly est. 18d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jeff Singleton II-State Farm Agent

    Bilingual customer service job in Fresno, CA

    State Farm Insurance Agent located in Fresno, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jeff Singleton II - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Signing Bonus in the range of $250 - $1000 Requirements Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Ability to work in a team environment Ability to make presentations to potential customers Property and Casualty license (must have currently) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-41k yearly est. 24d ago
  • Customer Service Representative

    Electrical Power Source Fresno

    Bilingual customer service job in Fresno, CA

    Job Description · Answer incoming phone calls from residential and commercial customers, AHJ entities, PG&E/SoCal Edison, while maintaining a high level of customer satisfaction and phone etiquette as the initial point of contact with Apex General Inc and Electrical Power Source· Monitor and respond to emails from residential and commercial customers, AHJ entities, PG&E/SoCal Edison regarding project information, pertaining to work orders and service requests, document inquiries, and invoices. · Schedule/Coordinate appointments with customers for new service inquiries, sold services, or electrical issues. (Estimates, Diagnostics, Installations, Inspections) · Work with service estimators and material coordinators to coordinate and assign all service technicians to service appointments daily· Act as a liaison to relay information/updates, file applications, obtain permits and schedule inspections on behalf of customers regarding updates of services and appointments with appropriate electrical service providers (PG&E/SoCal Edison) and AHJ entities. · Coordinate and schedule a rotating on call schedule for weekends and holidays for service technicians· Answer phone calls when assigned for on-call coverage during after-hours and weekends.· Schedule and Dispatch on-call technicians · Calculate service costs to invoice customers and issue to appropriate AP dept or residential customer daily. · Enter service invoice and job record information in bookkeeping accounting system daily · Handle incoming and outgoing mail and deliveries Not Necessary but is a +Knowledge of Service Titan E04JI802fng3407hz59
    $32k-41k yearly est. 15d ago
  • Care Coordinator-ECM - Delano CHC

    Clinica Sierra Vista 4.0company rating

    Bilingual customer service job in Delano, CA

    Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: * Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. * Assign patients to provider panels ensuring balance. * Receives monthly panel report and reviews PCP assignments. * Determines continuity percentages for each provider - assure that majority of visits with PCP * Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. * Collaborates with appropriate site. * communication with outside provider to ensure continuity. * Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. * Run, manage and analyze standard CSV reports. * Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. * Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. * Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: * Education: Medical Assistant certification or program completion preferred. * Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. * Bilingual (Spanish-English) preferred. * Maintain excellent internal and external customer service at all times. * Maintain the highest degree of confidentiality possible when performing the functions of this department. * Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. * Must be able to work independently, handling high volume and multiple tasks. * Must be reliable with attendance. * Must be highly organized and detail oriented. * Possess knowledge of modern office equipment, systems and procedures. * Ability to multi-task and work efficiently in a potentially stressful environment. * Ability to apply common sense understanding when carrying out detailed written or oral instructions. * Must have excellent verbal and written communication skills. * Ability to effectively present information and respond to questions from internal and external customers. * Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. * Teamwork skills a must. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
    $35k-41k yearly est. 14d ago
  • Engagement Specialist I

    Empire MacHine Tools 3.9company rating

    Bilingual customer service job in Fresno, CA

    Engagement Specialist I (ESI) is responsible to work closely with parents/caregivers and community partners providing, case management and parent education to families. Responsible for planning and promoting family centered educational events, workshops, and trainings that build an awareness of the protective factors and parent leadership. Essential Functions: Responsible to greet visitors in a professional, courteous, and helpful manner. Responsible to work collaboratively with the onsite Engagement Specialist II (ES II) to support the needs of the family's served. Develops a working knowledge and maintain a reference guide of community resources. Conduct outreach activities and administer Neighborhood Resource Center survey to engage the community. Assess and evaluate needs of the families and provide guidance and case management either in person or virtually. Responsible to recruit participants, coordinate, plan, provide resource materials and hosts Family Cafés and other EPU trainings/workshops. Ensures that all Family Café surveys and other outcome assessments are completed. Responsible to collect, summarize and report all data and information including the Family Café surveys and other outcome assessments as required by program. Responsible for entering data into identified data bases; Apricot 360 and ETO. Continue skill development related to job responsibilities by attending approved trainings and participation in the development and achievement of the program, department and personal goals. Maintain, manage, and process client records and information in a confidential manner that meets HIPAA and other applicable confidentiality regulations. Follow all EPU health and safety policies and procedures, using universal precautions when diaper changing. Attend staff meetings, trainings and in-services. Standard working hour are Monday through Friday between 8:30 AM to 6:00 PM. Staff are required to work Saturdays and evenings as needed. Required to hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance. Must perform other duties as they are assigned by the Engagement Specialist II, NRC Manager, Director of Parent Services and/or Chief Executive Officer. Requirements Knowledge, Skill and Experience: Education: Bachelor's degree in Social Services, Child Development or other related field. May consider work experience of 5+ year or more in lieu of education. Skills: Must have strong communication skills both written and verbal, able to make independent decisions within guidelines, accept responsibility, dependable, reliable, time management, committed, highly motivated, professional code of ethics and professional demeanor, must be adaptable, use good judgement, logic skills, are self-confident, capable. Experience: 2+ years' experience facilitating parent education programs or groups. Knowledge of and experience in Strengthening Families Protective Factors Framework. This is an evident based approach to work on how to work with families. Experience providing hand's on activities and engaging participants when conducting workshops, trainings, and events. Must be able to conduct classes, workshops, meetings and training virtually through Zoom or other designated virtual resource. Experience working with various local community resources and human services. Ability to adapt and work with individuals and families with range of personalities, diverse backgrounds, economic and cultural differences. Must be computer literate with Microsoft Office Products. Must hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance. Bi-lingual skills in other languages is a plus but not required. Physical Demands: Typical Working Condition: Position works majority of the time at The Fresno Neighborhood Resource Center facility. EPU does not have control over the location and condition of all the environments staff may be exposed. Equipment Used: Must be able to operate a vehicle in order to attend meetings and visit families at their homes. Must be able to work on a computers, work with a printers, utilize telephone, work with a copier and fax machines and other office related equipment. Essential Physical Tasks: Must be able to sit for long periods of time, working with a keyboard, computer screen. This position is a part-time, 30 hours per week opportunity and is benefit eligible. This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification; however, it is intended to accurately reflect the principle job elements. Related duties, knowledge, or abilities to those expressly stated may also be required for successful performance of the position. Salary Description $20.00 - $22.00 per hour DOE
    $20-22 hourly 11d ago
  • Customer Service Technician

    Agiliti Health, Inc.

    Bilingual customer service job in Fresno, CA

    Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti! The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance. What You Will Do in This Role * Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office. * Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment * Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance. What You Need For This Role * Be 21 years of age or older, with high school diploma or equivalent. * Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies. * Have customer service experience. Prior work experience in hospital setting is helpful. * Have basic computer skills. * Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule. * Be able to lift and/or push up to 75 pounds. * Be able to stand and walk for long periods of time. * Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact ****************************. Primary Job Location: Fresno District Additional Locations (if applicable): Job Title: Customer Service Technician I Company: Agiliti Location City: Fresno Location State: California Pay Range for All Locations Listed: $17.09 - $26.33 This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.
    $17.1-26.3 hourly Auto-Apply 8d ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Bilingual customer service job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: Sales and Growth Identify upsell and add-on product opportunities by asking probing questions to identify product need. Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. Coordinate, expedite and track critical orders through delivery with regular communication to the customer. Communication of product promotions to customers through outbound calls. Record complete and accurate information on job leads through inbound calls. Sales region main point of contact for general customer service requests. Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. Other Support ISR and ISA in providing written job quotes as needed Support ISR and ISA in logging information in the Salesforce as needed Answer inbound calls in a timely and professional manner; meeting customers expectations. Regional point of contact for distributors and sales representatives Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense Support ISR with Salesforce input and other administrative activities related to closing of sales as needed Generate and processing of profoma invoices Other projects and assignments as designated by Supervisor Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: Demonstrate exceptional interpersonal communication and relationship building techniques. Have the ability to work in a diverse and dynamic team environment. Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. Solid aptitude for learning new tools, processes and techniques. Exceptional verbal and written communication skills. Strong organization skills. Minimum Qualifications Demonstration of the competencies and skills listed above. Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. NDS product and business knowledge or experience in a similar industry. Working knowledge of Syspro or similar ERP system. Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). Ability to effectively work cross functionally. Desired Qualifications Bachelor Degree Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 60d+ ago
  • Customer Service Rep(07765) - 424 E. Tulare Ave.

    Domino's Franchise

    Bilingual customer service job in Tulare, CA

    Job Description Searching for qualified customer service reps with personality and people skills. Someone who is pleasant on the phone, preferably bilingual, can upsell products and works quickly and efficiently. Must by 16 years of age or older. Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders in Spanish and English. Take inventory and complete associated paperwork. Clean equipment and facility daily. Training Communication and computer skills. Must be able to make correct monetary change. Ability to add, subtract, multiply and divide accurately and quickly. Verbal, writing and telephone skills to take and process orders.
    $32k-41k yearly est. 10d ago

Learn more about bilingual customer service jobs

How much does a bilingual customer service earn in Hanford, CA?

The average bilingual customer service in Hanford, CA earns between $28,000 and $45,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.

Average bilingual customer service salary in Hanford, CA

$35,000
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