Bilingual customer service jobs in Oshkosh, WI - 579 jobs
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Private Client Specialist
Nicolet National Bank 4.2
Bilingual customer service job in Green Bay, WI
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Private Client Specialist is responsible for delivering superior service to Private clients and assisting Private Client Advisors.
As a Private Client Specialist, you will:
Provide outstanding customerservice by:
Maintaining an understanding of all Nicolet Bank services and products.
Answering all calls, text messages and emails in a prompt manner.
Follow through on all client and private client advisor requests.
Develop meaningful relationships with private clients, prospective clients, private client advisors, internal partners, operations, and underwriting.
Primary contact for daily maintenance of accounts and acts as back up to the Private Client Advisor for loan closings for well-established client relationships.
Opens and maintains new personal and business accounts including but not limited to checking, savings, certificates of deposit, health savings accounts and individual retirement accounts.
Orders Debit cards, checks and foreign currency.
Work with wires team for client request for domestic and international wires and ensuring it is completed accurately, safely and promptly as needed.
Understands proper account titling to ensure no disruption to client estate plans.
Enters mortgage and consumer loan applications, conducts credit checks and collection of all underwriting documentation.
Assist clients with managing risk associated with their accounts to help prevent unauthorized activity and fraud exposure.
Review and monitor loan renewals, CD renewals, rate exceptions on deposit accounts and CDs.
Attend department meetings, trainings and continue to develop knowledge of Private Client policies, procedures, products and customer base.
Assist in coordinating customer events and outings.
Provide ongoing client service to contribute to overall department goals of retention and growth.
Assist with all compliance and regulatory requirements to help mitigate risk to the bank and client accounts.
Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
Performs all other duties as assigned.
Qualifications:
High School diploma or equivalent required
Associate degree or Bachelor's degree in Business, Finance, or similar program preferred
1-3 years in banking, finance or investment environment
Exceptional CustomerService skills
Ability to multi-task and prioritize work
Ability to work well under pressure and respond appropriately to challenging customer situations
Must be self-motivated and capable of making decisions with limited direction
Strong organizational skills
Knowledge of bank products and ability to cross sell when appropriate
High degree of accuracy and attention to detail
Ability to maintain strict confidentiality
Benefits:
Medical, Dental, Vision, & Life Insurance
401(k) with a company match
PT0 & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
$34k-39k yearly est. 6d ago
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Entry Level Customer Service & Marketing
Non-Stop Marketing
Bilingual customer service job in Oshkosh, WI
Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies.
Job Description
*IMMEDIATE HIRE* - Entry Level CustomerService & Marketing
Non-Stop Marketing
is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement.
OPPORTUNITY:
Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company.
Qualifications
Our clients are all industry leaders thus we are selective about who we bring into our company to represent them.
If you have the following qualifications we are interested in meeting with you:
•Outstanding communication skills both verbal & written
•Able to prioritize and work independently with minimal supervision
•Able to work effectively in a team environment
•Detail-oriented and the ability to follow up on tasks
•Work effectively under pressure and maintain a positive attitude
•Capable of multi-tasking, prioritizing, and managing time efficiently
•To be the best in our industry, we have to have the best people working for us.
•Providing the right work environment is important to us.
We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.
Additional Information
Non-Stop Marketing
is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire.
Non-Stop Marketing
continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities.
Check out our website! *********************************
Like us on Facebook! ******************************************
Visit us on Google Plus! ******************************************************
Connect with us on LinkedIn! ******************************************************************************
Follow us on Twitter! **********************************
$36k-69k yearly est. 3d ago
Customer Support Center Representative
Horicon Bank 3.6
Bilingual customer service job in Horicon, WI
The Customer Support Center Representative is responsible for providing accurate and efficient service and support to internal and external customers via email, secure message, or telephone communication. Promotes Horicon Bank as a full-service bank; maintains expected standards of customerservice, product sales, referrals, and accuracy of account maintenance processed in compliance with Horicon Bank guidelines.
Principal Duties and Responsibilities:
Enthusiastically support the Bank sales function by providing exceptional service to internal and external customers of the Bank.
Promote and sell Horicon Bank products and services through inbound and outbound phone calls.
Assist with questions and inquiries regarding bank products, services, and procedures via telephone, email, or secured messaging.
Review and resolve internal and external bank errors/complaints received via telephone, email, or secured messaging.
Provide operational and sales support to internal customers through a direct support line.
Perform address changes, account maintenance, balance transfers, dormant account reactivation, and file maintenance. Assist customers with electronic and voice banking needs. Assist customers with credit and debit card inquiries, blocks and card maintenance.
Review online applications, process account opening, complete maintenance and provide support for accounts opened via our Digital Branch.
Process routine daily and weekly reports including audits, check back, and maintenance of customer accounts and profiles. Complete workflows requiring maintenance to accounts, RIMS and services.
Prepare documentation and reports of Customer Support Center function activities according to schedule or as requested.
Keep current on various types of fraud trends to protect the bank and our customers from potential fraud losses.
Additional Duties and Responsibilities:
Update knowledge and develop professionally on a continuing basis. Participate in internal and external training and development opportunities as required.
Perform other duties as may be necessary to fulfill the responsibilities of this role, or to assist in other areas of the bank.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to the AML/CFT team.
Knowledge, Skills, and Abilities:
High school diploma and a minimum of two years banking experience required. Previous new account opening experience preferred.
Computer literacy including experience with Office Suite, MS Word, MS Excel, and other computer software products.
Knowledgeable of all bank functions and understanding of bank products and services, including the rules, regulations, policies, and procedures.
Exceptional customerservice and excellent verbal and written communication skills are necessary to adequately address customer inquiries and efficiently resolve conflict in the most appropriate manner while positively representing the bank.
Must possess the ability to plan and prioritize work, multi-task, exercise good judgment in all areas of responsibility, safeguard confidential information, and work effectively under pressure.
Ability to analyze data, identify and troubleshoot issues and provide practical solutions.
Working Conditions:
Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental concentration is necessary for listening and responding to various situations. Must be able to lift and move up to 20 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours and may include some evening and weekend hours.
This role description describes the general nature and level of work performed by employee assigned to this role. It does not state or imply that these are the only duties and responsibilities assigned to the role. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
This role description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs to the employer and requirements of the role change.
$37k-42k yearly est. 14d ago
Part Time Ramp and Customer Service Agent
Envoy Air Inc. 4.0
Bilingual customer service job in Appleton, WI
Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $14.91 / HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
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$14.9 hourly Auto-Apply 10d ago
Customer Solutions Representative
Village Associates
Bilingual customer service job in Pulaski, WI
Responsible for ensuring that Bay Tek Entertainment delivers the highest level of customerservice possible to both internal and external customers. Primarily responsible for providing unscripted technical troubleshooting phone support to our customers for any of the products we manufacture to help diagnose electromechanical and software-related issues while also generating sales of parts and other products.
Responsibilities:
Assure customer satisfaction by working directly with our end customers via phone to troubleshoot and provide technical advice to resolve game/machine problems
Troubleshoot by understanding and identifying the cause and effect of software and electromechanical devices
Within the Village, be a strong customer advocate while balancing our business goals
Identify and quantify issues to discover or prove patterns and trends
Engage with others to resolve issues
Possess the ability to document issues and report details and status
Provide internal and external communication, disseminating information about issues, advisories, status, resolutions, techniques, etc.
Willing involvement with our new product development team as a customer advocate
Perform data entry, recording the details of the incident and entering the resulting order and invoicing process for parts required
Email Corresponding with customers and distributors which may lead to customer orders
Email Corresponding to troubleshoot products in the field with technicians.
Be Sales Minded to help upsell and drive orders to hit overall sales goals and growth
Materials and Equipment Utilized:
Typical office equipment
Working Environment:
95% - Office environment
5% - Manufacturing environment; clean, low to moderate noise, safety glasses required and other personal protective equipment where applicable
Requirements
Education and Training:
3 - 5 years as a CustomerService Agent or similar
High school diploma or GED
Proven business or life-experience in troubleshooting
Knowledge/Skills/Abilities:
Understands the use of the multi-meters, AC/DC power
Understand troubleshooting PCBAs and electronics systems
Ability to interpret wiring schematics and drawings
Self-starter capable of observing and solving problems using all available resources
Must be able to establish priorities, work independently, and proceed with objectives without supervision
Confidence, tact, patience, politeness, and diplomacy while dealing with complex problems and customers
Strong interpersonal skills in areas of verbal and written communications
High degree of accuracy and attention to detail
Proficiency with Microsoft Office products (Word, Excel, etc.)
Mechanical assembly build experience a plus
Motivational, listening, and problem-solving skills
Works well with others in a team environment
Clear and concise, fluent, and positive communication skills
Possess the ability to make good judgment calls in an environment without black-and-white rules
Ability to take on and resolve recurring difficulties with customers and staff
Travel Requirements:
Possible, but not regular, visits to customer locations as well as possible attendance at trade shows
Physical Requirements:
The ability to sit, stand, bend, and twist
$35k-53k yearly est. 38d ago
GWI - Customer Concierge Representative
Renewal 4.7
Bilingual customer service job in Appleton, WI
Renewal by Andersen, your premier window and door replacement company, is united by the common goal of making a difference in the lives of our homeowners, our colleagues, our families, and in the communities, we serve.
The Customer Concierge role will focus on providing excellent customerservice to Renewal by Andersen homeowners while aiding them along their home improvement journey. They are the point of contact for homeowners regarding their window/door installation and will facilitate the project along.
KEY RESPONSIBILITIES:
Assist current customers with issues related to their window replacement projects
Work closely with the production team to ensure each customer has their project installed to their liking
Schedule product installations
Ensure customers have a positive experience buying their new windows and doors
Build concrete relationships with homeowners
Input project information to database
Update customer files
KNOWLEDGE, SKILLS, AND EXPERIENCE:
2+ years CustomerService experience
Excellent interpersonal skills
Data entry skills
Strong competence in Microsoft Office
High attention to detail
Ability to organize simultaneous tasks
Qualifications
BENEFITS:
Full medical, dental, life and disability insurance plans
Company matched 401K
Generous paid vacation and holidays
Paid training
Bonus program
The newest technology such as laptops, smart phones and tablets that will help you reach your earning goals easier
$28k-36k yearly est. 3d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Bilingual customer service job in Appleton, WI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-36k yearly est. 17d ago
Toyota Customer Service Consultant
Russ Darrow Group 4.3
Bilingual customer service job in West Bend, WI
Russ Darrow Toyota of West Bend is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you!! Summary As a Toyota CustomerService Consultant or service advisor, you'll be responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership's first-line customer-relations and service representative. Responsibilities Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers
Qualifications
* Must be a top performer willing to go above and beyond for customers
* Outstanding in sales and follow through
* Must have at least 1 year experience in automobile service write ups
* Self-motivated, organized and driven to succeed
* Must possess valid driver's license
Benefits
* Competitive Compensation Plans
* Full Benefits Package
* Medical, Dental & Vision
* 401k with Company Match
* HSA with Company Contribution
* PTO from day one!!
* Growth and Advancement Opportunities
* Continuous Training and Development
$36k-47k yearly est. 23d ago
Customer Success Representative
Red Line Plastics LLC
Bilingual customer service job in Manitowoc, WI
Are you ready to mold yourself into something great? If you enjoy a challenge, and want to be part of an energetic, forward-thinking team, then Redline is the place for you! We're not your typical workplace - we promise you'll never be bored, and your ideas will always matter.
Why You'll Love Working Here:
Amazing Teammates : Our employees are the best, and we think you'll love working with them!
Work = Fun : We make sure every day is full of energy and excitement.
Flexible & Understanding : Life happens, and we get that-so we're flexible to help you balance it all.
Bonuses? Yes Please! : Crush your goals like a ninja and get rewarded!
Awesome Benefits :
Vacation your 1st year - You can buy extra vacation days!!! / Onsite Nurse / Medical Insurance (with HSA) / Dental / Vision / Life Insurance / Company paid Short & Long Term Disability / 401k / Paid Holidays / Critical Illness / Accident Insurance / EAP / Gym Membership Reimbursement
The Customer Success Representative performs duties with a positive attitude, learning quickly, and paying close attention to details. This person recognizes problems and acts based on natural intuition. In addition to receiving orders and taking a low volume of calls, this person also reaches out to corporate B2B customers to work through issues and manage their expectations as it relates to their orders, quality issues and delivery dates. This person adopts and leads continuous change, including responsibilities that may be outside of the job description. This person possesses the natural desire for continued learning and process improvement.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Plan and implement accurate and timely changes to order entry and sales processes to streamline in relation to efficiency and effectiveness for customers.
Independently manage customerservice tasks including calls and emails to insure tasks are completed and inbound calls are answered.
Proficient in Face-To-Face and Verbal Communication Internally and with Customers.
Acts as the customer advocate working internally to meet all customer needs.
Enter orders into Syteline ERP system validating all critical information.
Manage Customer Portals providing Order Acknowledgments, setting up shipment pickups and entering Advance Shipment notices.
Process EDI orders.
Accurately process warranty claims and returns including coordinating freight quotes.
Assess, record, and report possible trends in warrantable issues.
Creatively troubleshoot day to day issues.
Make appropriate decisions keeping the customer's and company's best interests in mind.
Prioritize time sensitive tasks.
Promptly respond to phone and email order status inquiries.
Accurately answer calls from consumers regarding basic product questions.
Accurately Audit Staged Customer Shipments to ensure accuracy of shipments.
Support other departments as needed.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
COMPETENCIES:
Ability to perform critical thinking and complex problem solving
Ability to work independently, be a self-starter and meet deadlines
High attention to detail
Ability to work through difficult and complex situations without becoming frustrated
Shows moral courage, integrity, openness and honesty in all dealings
Highly skilled managing internal and external communications (written and verbal)
Excellent skills in Microsoft Office
Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships both internally and externally
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the high level of customerservice and response
Demonstrated ability to achieve high performance goals and meet deadlines in fast paced, high-pressure environment.
Proven track record of proactive communication skills to include following instructions and ability to follow those instructions with minimal to no follow-up
Ability to think outside of the box and apply standard common sense by means of any “reasonable” individual.
Forward thinker who actively sees opportunities to propose solutions
Ability to give day to day work guidance and instruction to team members
PREFERRED and REQUIRED QUALIFICATIONS:
Education: Advanced education is preferred but not required.
Experience and/or Training: 3 to 5 years of prior customerservice experience.
Licenses/Certificates: No requirements
Technology/Equipment: Demonstrated knowledge in the use of current technology, Microsoft Office products, and other manufacturing software.
Position is On-Site Only
PHYSICAL and MENTAL DEMANDS:
This position spends most of the time sitting and will occasionally be called to work in the manufacturing plant environment
It is necessary for this position to occasionally climb stairs
15 lbs. occasional lifting
Manual dexterity is required to perform normal day to day functions
Must demonstrate patience to successfully work through frustrating challenges and always present oneself in a calm professional manner
Ability to wear appropriate personal protective equipment when necessary
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
WORKING ENVIRONMENT:
The main working environment for this position is the standard climate-controlled office environment.
Occasionally, this position will be exposed to the plant environment. The plant environment is climate controlled as well and may include on occasion, exposure to heat, cold, noise and odors. Personal protective equipment is required in appropriate areas.
The work environment characteristics described here are representative of those an individual would encounter while performing the essential functions of this position.
$35k-53k yearly est. Auto-Apply 6d ago
Client Specialist, Fox River Mall
Knitwell Group
Bilingual customer service job in Appleton, WI
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00242 Appleton, WI-Appleton,WI 54915Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$37k-63k yearly est. Auto-Apply 60d+ ago
Customer Service/Billing Representative
Eh Wolf & Sons
Bilingual customer service job in Slinger, WI
E.H. Wolf & Sons works hard to create a workplace centered around our company core values while providing quality fuel and lubrication products. We drive home the importance of our employees and our commitment to providing them with a safe environment through open and honest communication. We are looking to add individuals to our team atmosphere who have a strong work ethic, a desire to have a positive impact on others, and the ability to adapt to our ever-changing industry.
We are seeking a CustomerService/Billing Representative to lead a dynamic team responsible for billing and customerservice across multiple departments. This role is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and is passionate about positively impacting others.
As a key member of our team, you will:
Contribute to a culture aligned with our core values: Safety, Team Environment, Strong Work Ethic, Honest Communication, Positively Impacting Others, and Adapt to Change.
Streamline office workflows and improve operational efficiency.
Respond to customer issues and ensure high levels of satisfaction.
Perform billing processes and administrative support tasks.
Requirements
Schedule:
Monday - Friday, 8:30 AM - 5:00 PM
Skills & Abilities:
Strong multitasking and prioritization skills.
Excellent verbal and written communication.
Creative problem-solving and solution implementation.
Ability to lead with empathy and accountability.
Education & Experience:
High school diploma or equivalent required.
Proven experience in customerservice.
Physical Requirements:
Ability to sit for extended periods and work on a computer.
Must be able to lift up to 15 pounds occasionally.
It is the policy of E.H. Wolf & Sons and M.A. Wolf trucking to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
$28k-36k yearly est. 16d ago
Customer Service/Billing Representative
E.H. Wolf
Bilingual customer service job in Slinger, WI
E.H. Wolf & Sons works hard to create a workplace centered around our company core values while providing quality fuel and lubrication products. We drive home the importance of our employees and our commitment to providing them with a safe environment through open and honest communication. We are looking to add individuals to our team atmosphere who have a strong work ethic, a desire to have a positive impact on others, and the ability to adapt to our ever-changing industry.
We are seeking a CustomerService/Billing Representative to lead a dynamic team responsible for billing and customerservice across multiple departments. This role is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and is passionate about positively impacting others.
As a key member of our team, you will:
* Contribute to a culture aligned with our core values: Safety, Team Environment, Strong Work Ethic, Honest Communication, Positively Impacting Others, and Adapt to Change.
* Streamline office workflows and improve operational efficiency.
* Respond to customer issues and ensure high levels of satisfaction.
* Perform billing processes and administrative support tasks.
Requirements
Schedule:
* Monday - Friday, 8:30 AM - 5:00 PM
Skills & Abilities:
* Strong multitasking and prioritization skills.
* Excellent verbal and written communication.
* Creative problem-solving and solution implementation.
* Ability to lead with empathy and accountability.
Education & Experience:
* High school diploma or equivalent required.
* Proven experience in customerservice.
Physical Requirements:
* Ability to sit for extended periods and work on a computer.
* Must be able to lift up to 15 pounds occasionally.
It is the policy of E.H. Wolf & Sons and M.A. Wolf trucking to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
$28k-36k yearly est. 17d ago
Account Service Representative
Belmark Inc. 4.2
Bilingual customer service job in De Pere, WI
Job Description
Come Join Our Team as an Account Service Representative!
An effective Account Service Representative is responsible for providing exceptional customerservice to all customers (internal and external) by providing solutions to meet each customers' unique requirements. Must excel at working in a fast-paced team environment in which he/she is responsible for effectively communicating with customers, and various internal personnel while delivering world class customerservice. This is a customer-facing position that requires superior verbal and written communication skills. Responsible for supporting the sales team by ensuring high customer satisfaction with specific focus in the areas of speed-to-market, service development and quality while supporting Belmark's Mission Statement, Purpose, and Guiding Principles.
Schedule: 8:00AM - 4:30PM, Monday - Friday
*Internal Application Deadline: 1/19/2026 at 4:30PM CST*
What will I do in this role?
Responsible for following all safety procedures as required by the role, and for nurturing a food safety culture by adhering to all Safe Quality Foods requirements.
Responsible for developing trust and strong business relationships with both internal and external customers. Must be able to understand and anticipate a customer's specific needs and act as their advocate within the organization while demonstrating a sense of urgency and employing critical thinking skills to resolve issues promptly.
Responsible for effectively navigating and utilizing five core operating systems, along with numerous supporting applications, to successfully perform the role.
Responsible for participating in continuous learning opportunities while adhering to best practice methodology.
Responsible for successfully onboarding new customers to Belmark through understanding and communication of Belmark's processes as well as introduction and guidance on customer-facing applications. Ensure all customer-specific records for new and existing accounts are maintained with a high level of accuracy.
Responsible for assisting in the management of customer projects by due date. Must be able to communicate with customers and appropriate internal teams effectively and proactively regarding project status, activity, timelines, and deliverables using appropriate systems/programs.
Responsible for managing receipt of art files provided by customers for new and revised items, entering the corresponding information into the Belmark operating system, and managing the art project from receipt of file through proof approval.
Responsible for managing customer product line assets that are produced at Belmark. This includes managing specs for individual items ensuring up-to-date information is stored in the appropriate Belmark database.
Responsible for purchase order entry and management. Must be able to prioritize, monitor, and answer questions regarding order status for external and internal customers.
Responsible for supporting customer visits, press approvals, as well as making presentations to prospective and current customers, as needed.
Responsible for managing customer complaints as well as communicating complaint resolution information to customers as required.
Responsible for meeting or exceeding quality and productivity rates within department standards as developed and communicated.
May occasionally be required to travel with the sales representative to a customer's facility. Any travel to a customer's facilities is for the purpose of landing new accounts and ensuring the next purchase order is placed with existing accounts.
May perform other duties as assigned by manager.
Great benefits for the entire family!
Health, Vision, Dental plan with Wellness discount
FREE On-site Health Clinic
Flexible Spending Account
Life Insurance
401(k) and Profit Sharing Plan with 6% match
Paid vacation AND personal time
Paid holidays beginning day one
Employee Assistance Program
FREE On-site Fitness Center
Knowledge, Skills & Abilities Required:
Must exhibit excellent interpersonal skills with the knowledge of and the ability to effectively utilize the English language in verbal and written form.
Ability to operate a computer, a variety of standard office equipment, have working knowledge of Microsoft Office Suite programs.
Ability to adapt to evolving systems, technologies, and software updates to meet customer needs.
Ability to add, subtract, multiply, and divide whole numbers, decimals, and fractions.
Ability to read, comprehend, and follow written and oral instructions.
Ability to meet deadlines.
Requires high attention to detail.
Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
Ability to prepare written materials, and articulate goals and action plans.
Ability to give, receive, and analyze information.
Requires education as is generally acquired through an Associate's degree and related work experience, or 3-5 years equivalent work experience. A Bachelor's degree is preferred.
Regular attendance is required, may be required to work some overtime.
Ability to: stand for 25% of work time; walk for 25% of work time; and sit for 50% of work time.
Ability to: use hands 60% of work time; reach above shoulder 10% of work time; and lift up to 10 pounds or less 30% of work time.
Ability to: see clearly at 20 inches or less; and clearly identify and distinguish colors.
Working Conditions:
Normal office environment.
Normal manufacturing environment.
May be some exposure to vibrations, noise, and chemical odors.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word “may”.
Non-sales job postings are limited to residents in the states of Wisconsin and Arizona only.
Belmark is an Equal Opportunity Employer.
$34k-41k yearly est. 13d ago
Call Center Representative
Serigraph 4.2
Bilingual customer service job in West Bend, WI
Job DescriptionJoin Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities -
Set up new eCommerce customers and manage new customer location openings.
Process eCommerce order entry using the ez POP framework for call center customers.
Prepare and review production paperwork, rerun requests, and customer account documentation.
Expedite products and coordinate shipments to meet customer requirements.
Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues.
Ensure accurate reporting and review of production reports related to customer accounts.
Support environmental practices by handling and disposing of materials per procedures.
Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements.
Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area.
Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual.
What we are looking for in a Call Center Representative -
High school diploma or equivalent.
Two or more years of call center or customerservice experience.
Strong communication skills for professional interaction with customers, sales, and operations.
Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis).
Excellent attention to detail, problem-solving, and critical thinking skills.
Knowledge of good departmental and company safety/housekeeping/PPE practices.
Understand departmental procedures and policies.
Preferred Qualifications of a Call Center Representative -
Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education.
Understanding of commercial challenges and PCI (Payment Card Industry) compliance.
Strong continuous improvement mindset.
Ability to thrive in high-pressure environments with multitasking and prioritization.
Energetic, self-motivated, and adaptable in ambiguous situations.
Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customerservice, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out.
Who is Serigraph?
Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want.
Life at Serigraph
The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:
Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within
What are you waiting for? Apply to join the Serigraph team today!
*Serigraph is an Equal Opportunity Employer*
$32k-39k yearly est. 11d ago
Customer Support Center Representative
Horicon Bank 3.6
Bilingual customer service job in Horicon, WI
Job Description
The Customer Support Center Representative is responsible for providing accurate and efficient service and support to internal and external customers via email, secure message, or telephone communication. Promotes Horicon Bank as a full-service bank; maintains expected standards of customerservice, product sales, referrals, and accuracy of account maintenance processed in compliance with Horicon Bank guidelines.
Principal Duties and Responsibilities:
Enthusiastically support the Bank sales function by providing exceptional service to internal and external customers of the Bank.
Promote and sell Horicon Bank products and services through inbound and outbound phone calls.
Assist with questions and inquiries regarding bank products, services, and procedures via telephone, email, or secured messaging.
Review and resolve internal and external bank errors/complaints received via telephone, email, or secured messaging.
Provide operational and sales support to internal customers through a direct support line.
Perform address changes, account maintenance, balance transfers, dormant account reactivation, and file maintenance. Assist customers with electronic and voice banking needs. Assist customers with credit and debit card inquiries, blocks and card maintenance.
Review online applications, process account opening, complete maintenance and provide support for accounts opened via our Digital Branch.
Process routine daily and weekly reports including audits, check back, and maintenance of customer accounts and profiles. Complete workflows requiring maintenance to accounts, RIMS and services.
Prepare documentation and reports of Customer Support Center function activities according to schedule or as requested.
Keep current on various types of fraud trends to protect the bank and our customers from potential fraud losses.
Additional Duties and Responsibilities:
Update knowledge and develop professionally on a continuing basis. Participate in internal and external training and development opportunities as required.
Perform other duties as may be necessary to fulfill the responsibilities of this role, or to assist in other areas of the bank.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to the AML/CFT team.
Knowledge, Skills, and Abilities:
High school diploma and a minimum of two years banking experience required. Previous new account opening experience preferred.
Computer literacy including experience with Office Suite, MS Word, MS Excel, and other computer software products.
Knowledgeable of all bank functions and understanding of bank products and services, including the rules, regulations, policies, and procedures.
Exceptional customerservice and excellent verbal and written communication skills are necessary to adequately address customer inquiries and efficiently resolve conflict in the most appropriate manner while positively representing the bank.
Must possess the ability to plan and prioritize work, multi-task, exercise good judgment in all areas of responsibility, safeguard confidential information, and work effectively under pressure.
Ability to analyze data, identify and troubleshoot issues and provide practical solutions.
Working Conditions:
Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental concentration is necessary for listening and responding to various situations. Must be able to lift and move up to 20 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours and may include some evening and weekend hours.
This role description describes the general nature and level of work performed by employee assigned to this role. It does not state or imply that these are the only duties and responsibilities assigned to the role. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
This role description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs to the employer and requirements of the role change.
$37k-42k yearly est. 13d ago
Part Time Ramp and Customer Service Agent
Envoy Air 4.0
Bilingual customer service job in Appleton, WI
Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $14.91 / HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
$14.9 hourly Auto-Apply 36d ago
Customer Solutions Representative
Village Associates Inc.
Bilingual customer service job in Pulaski, WI
Requirements
Education and Training:
3 - 5 years as a CustomerService Agent or similar
High school diploma or GED
Proven business or life-experience in troubleshooting
Knowledge/Skills/Abilities:
Understands the use of the multi-meters, AC/DC power
Understand troubleshooting PCBAs and electronics systems
Ability to interpret wiring schematics and drawings
Self-starter capable of observing and solving problems using all available resources
Must be able to establish priorities, work independently, and proceed with objectives without supervision
Confidence, tact, patience, politeness, and diplomacy while dealing with complex problems and customers
Strong interpersonal skills in areas of verbal and written communications
High degree of accuracy and attention to detail
Proficiency with Microsoft Office products (Word, Excel, etc.)
Mechanical assembly build experience a plus
Motivational, listening, and problem-solving skills
Works well with others in a team environment
Clear and concise, fluent, and positive communication skills
Possess the ability to make good judgment calls in an environment without black-and-white rules
Ability to take on and resolve recurring difficulties with customers and staff
Travel Requirements:
Possible, but not regular, visits to customer locations as well as possible attendance at trade shows
Physical Requirements:
The ability to sit, stand, bend, and twist
$35k-53k yearly est. 39d ago
Toyota Customer Service Consultant
Russ Darrow Group 4.3
Bilingual customer service job in West Bend, WI
Russ Darrow Toyota of West Bend is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one.
If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you!!
Summary
As a Toyota CustomerService Consultant or service advisor, you'll be responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership's first-line customer-relations and service representative.
Responsibilities
Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers
Qualifications
Qualifications
Must be a top performer willing to go above and beyond for customers
Outstanding in sales and follow through
Must have at least 1 year experience in automobile service write ups
Self-motivated, organized and driven to succeed
Must possess valid driver's license
Benefits
Competitive Compensation Plans
Full Benefits Package
Medical, Dental & Vision
401k with Company Match
HSA with Company Contribution
PTO from day one!!
Growth and Advancement Opportunities
Continuous Training and Development
$36k-47k yearly est. 12d ago
Account Service Representative
Belmark Inc. 4.2
Bilingual customer service job in De Pere, WI
Come Join Our Team as an Account Service Representative! An effective Account Service Representative is responsible for providing exceptional customerservice to all customers (internal and external) by providing solutions to meet each customers unique requirements. Must excel at working in a fast-paced team environment in which he/she is responsible for effectively communicating with customers, and various internal personnel while delivering world class customerservice. This is a customer-facing position that requires superior verbal and written communication skills. Responsible for supporting the sales team by ensuring high customer satisfaction with specific focus in the areas of speed-to-market, service development and quality while supporting Belmarks Mission Statement, Purpose, and Guiding Principles.
Schedule: 8:00AM - 4:30PM, Monday - Friday
* Internal Application Deadline: 1/19/2026 at 4:30PM CST*
What will I do in this role?
* Responsible for following all safety procedures as required by the role, and for nurturing a food safety culture by adhering to all Safe Quality Foods requirements.
* Responsible for developing trust and strong business relationships with both internal and external customers. Must be able to understand and anticipate a customers specific needs and act as their advocate within the organization while demonstrating a sense of urgency and employing critical thinking skills to resolve issues promptly.
* Responsible for effectively navigating and utilizing five core operating systems, along with numerous supporting applications, to successfully perform the role.
* Responsible for participating in continuous learning opportunities while adhering to best practice methodology.
* Responsible for successfully onboarding new customers to Belmark through understanding and communication of Belmarks processes as well as introduction and guidance on customer-facing applications. Ensure all customer-specific records for new and existing accounts are maintained with a high level of accuracy.
* Responsible for assisting in the management of customer projects by due date. Must be able to communicate with customers and appropriate internal teams effectively and proactively regarding project status, activity, timelines, and deliverables using appropriate systems/programs.
* Responsible for managing receipt of art files provided by customers for new and revised items, entering the corresponding information into the Belmark operating system, and managing the art project from receipt of file through proof approval.
* Responsible for managing customer product line assets that are produced at Belmark. This includes managing specs for individual items ensuring up-to-date information is stored in the appropriate Belmark database.
* Responsible for purchase order entry and management. Must be able to prioritize, monitor, and answer questions regarding order status for external and internal customers.
* Responsible for supporting customer visits, press approvals, as well as making presentations to prospective and current customers, as needed.
* Responsible for managing customer complaints as well as communicating complaint resolution information to customers as required.
* Responsible for meeting or exceeding quality and productivity rates within department standards as developed and communicated.
* May occasionally be required to travel with the sales representative to a customers facility. Any travel to a customers facilities is for the purpose of landing new accounts and ensuring the next purchase order is placed with existing accounts.
* May perform other duties as assigned by manager.
Great benefits for the entire family!
* Health, Vision, Dental plan with Wellness discount
* FREE On-site Health Clinic
* Flexible Spending Account
* Life Insurance
* 401(k) and Profit Sharing Plan with 6% match
* Paid vacation AND personal time
* Paid holidays beginning day one
* Employee Assistance Program
* FREE On-site Fitness Center
Knowledge, Skills & Abilities Required:
* Must exhibit excellent interpersonal skills with the knowledge of and the ability to effectively utilize the English language in verbal and written form.
* Ability to operate a computer, a variety of standard office equipment, have working knowledge of Microsoft Office Suite programs.
* Ability to adapt to evolving systems, technologies, and software updates to meet customer needs.
* Ability to add, subtract, multiply, and divide whole numbers, decimals, and fractions.
* Ability to read, comprehend, and follow written and oral instructions.
* Ability to meet deadlines.
* Requires high attention to detail.
* Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
* Ability to prepare written materials, and articulate goals and action plans.
* Ability to give, receive, and analyze information.
* Requires education as is generally acquired through an Associates degree and related work experience, or 3-5 years equivalent work experience. A Bachelors degree is preferred.
* Regular attendance is required, may be required to work some overtime.
* Ability to: stand for 25% of work time; walk for 25% of work time; and sit for 50% of work time.
* Ability to: use hands 60% of work time; reach above shoulder 10% of work time; and lift up to 10 pounds or less 30% of work time.
* Ability to: see clearly at 20 inches or less; and clearly identify and distinguish colors.
Working Conditions:
* Normal office environment.
* Normal manufacturing environment.
* May be some exposure to vibrations, noise, and chemical odors.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word may.
Non-sales job postings are limited to residents in the states of Wisconsin and Arizona only.
Belmark is an Equal Opportunity Employer.
$34k-41k yearly est. 15d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Bilingual customer service job in Manitowoc, WI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
How much does a bilingual customer service earn in Oshkosh, WI?
The average bilingual customer service in Oshkosh, WI earns between $27,000 and $41,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Oshkosh, WI