Bilingual customer service jobs in Winfield, KS - 466 jobs
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Customer Service Associate
Budget Rent a Car 4.5
Bilingual customer service job in Wichita, KS
Budget is looking for someone with good customer skills to join our team. This position would be in store, assisting our customers with general rental necessities, such as checking cars in, customer check-ins, sales, phone calls, and other operational tasks like inventory or car cleaning. Our stores are open weekdays and weekends, from 8am-6pm. Weekend availability is needed.
This is a full-time position with benefits such as Health, Dental, Vision, 401k Match, PTO, Sick Time, and Vacation, as well as commission potential.
If interested in more details, please apply.
Requirements
Must be 18 years or older
Valid Driver's License
Good Motor Vehicle Record in the last 3 years
Ability to pass a background check and a drug screen
$36k-41k yearly est. 6d ago
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Engagement Care Specialist (Care Coordination) - COMCARE
Sedgwick County, Ks 4.0
Bilingual customer service job in Wichita, KS
Department: [[cust_personnelSubarea]] Pay: $23.69 per hour Work Schedule: 40 hours per week. Mon-Fri 8:00am-5:00pm Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits.
This is a highly visible position requiring advanced communication and planning skills. The Engagement Care Specialist is focused on improving the whole health of persons with severe persistent mental illness (SPMI), severe emotional disturbance (SED), co-occurring disorders (COD), or with a mental health or substance abuse need. This position focuses on engagement with patients to collaborate with primary care providers, hospitals, specialty providers, mental health providers, and community resources in a team-based approach to care that is intended to optimize the overall health of those served. Engagement Care Specialists work to increase utilization of preventive care, reduce emergency room utilization and hospital readmissions, and positively impact social determinants of health which could result in reducing health care costs. The employee in this position must be able to complete complex tasks by applying standard office policies, authorized instructions, and past precedents to achieve a desired outcome.
Patient engagement and education
* Provide outreach to individuals who have a severe mental illness, serious emotional disturbance, those with a mental health or substance abuse need
* Serve as a linchpin for the CCBHC program to include access, referral, follow through, and follow up for services
* Engage patients and families to better understand mental and physical health conditions
* Provide whole person health screening and assessments
* Utilize motivational interviewing techniques to facilitate change
* Utilize positive reinforcement and encouragement to promote patient engagement
* Provide transportation to support client attendance in medical appointments and other therapeutic goal-related activities
Care Collaboration
* Be a system navigator and point of contact
* Serve as an extension to service providers through activities geared towards collaboration of care
* Identify and foster strong working relationships with other community providers
* Address barriers for success
* Assist patients in understanding relevant details from medical appointments
* Facilitate care transitions to behavioral health services
* Make collateral contact with doctors, family members, designated team members, etc.
* Collaboration and follow through on access to preventive and health promotion services
Complete documentation and track progress
* Complete documentation in an accurate and timely manner and in compliance with agency, CCBHC, state, and federal requirements for coding and content
* Collect and enter patient vitals
* Ensure confidential communication of patient health information
* Monitor and follow up to ensure that needed care is not only offered but accessed
* Monitor adherence to treatment plans and evaluate effectiveness
* Enter data accurately in electronic health record and program spreadsheets
* Understand and work toward achieving CCBHC program outcomes
Minimum Qualifications: Bachelor's degree in a behavioral or physical health care field, or an equivalent combination of education and experience in behavioral or physical health care, with one year of experience substituting for one year of education. Per Sedgwick County policy, this is a driving level position that requires a valid US driver's license without restrictions and current proof of automobile insurance. Must have access to personal passenger vehicle to complete the driving duties of the position. Meet the specifications as outlined in the CMHC/CCBHC licensing standards and pass KBI, DCF child abuse check, DCF adult abuse registry, KDADS Nurse Aide and Criminal Record check, National Sex Offender Registry check, and motor vehicle screens.
Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas
$23.7 hourly 27d ago
Customer Service Representative
The Arnold Group 4.2
Bilingual customer service job in Wichita, KS
DirectHire
Please submit resume to ********************************* to apply.
Pay Rate/Range: $20-25/hr
Description: The Customer Support Specialist performs and coordinates administrative activities as it pertains to customer requirements and needs. This role provides daily support to both external and internal customers while assisting with scheduling, status, and other requests in an efficient and fast-paced team environment.
Key Responsibilities:
Provide outstanding support to customers via phone, email, and in-person
Communicate effectively and professionally with internal teams and external clients
Analyze customer issues and help identify solutions quickly and efficiently
Enter and maintain accurate data and records
Collaborate with teammates and contribute to process improvements
Job Requirements: We're looking for someone with an energetic and outgoing personality who communicates clearly and professionally, both in writing and in person. The ideal candidate will have strong critical thinking and problem-solving skills, along with advanced proficiency in Microsoft Office-particularly Excel. Being a team player is also key, as this role involves close collaboration with others across departments. Must have previous aircraft experience and complete clerical testing.
Job Type: Direct Hire
Shift/Schedule: Monday-Friday, 8:00am-4:30pm
The Arnold Group is an Equal Opportunity Employer (EOE)
About Us:
Looking for a job that fits your skills and goals? Since 1979, The Arnold Group (TAG) has been helping job seekers find the right opportunities-whether it's temporary work, a long-term career, or something in between. We're here to connect you with the right fit and provide the support you need to succeed.Let's find your next opportunity together…discover how we can help!
The Arnold Group
$20-25 hourly Easy Apply 60d+ ago
Expeditor/Customer Service
LSI Corporation 4.7
Bilingual customer service job in Wichita, KS
Temp to Hire Temp / LSI Clerical
New position with our client in NE Wichita due to growth. Excellent opportunity to join this emerging employer as they increase product services and lines. As a leader in metal finishing services for aerospace and industrial clients, their expected growth this year will include increased assembly contracts as well as machining divisions.
Expeditor/CustomerService
Summary
Responsible for acting as a liaison between customers and company. Assists with Purchase Orders, processing status, shipment, complaints, account questions, and other queries. Must be a self-starter and possess the capability to understand and learn company's industry. Previous experience in aerospace environment a plus.
Primary responsibilities
Utilize email and phone to ensure customerservice is being delivered.
Give daily customer order status via phone, email.
Communicate to customers to resolve and/or verify PO information.
Greet customers, in a professional manner, in order to ascertain a problem or reason for calling.
Assist with implementation of PO's into ERP system.
Act as the company gatekeeper, and be presentable as the customer contact
Suggest solutions to streamline the administrative processes; incoming PO's and outgoing shipping documentation.
Ability to schedule shipments and close out documentation.
Strong Microsoft Office skills (Outlook and Excel)
Skills/Qualifications:
CustomerService
Aerospace Knowledge
Problem Solving
Documentation Skills
Listening
Phone Skills
Resolving Conflict
Analyzing Information
Multi-tasking
Computer skills needed - including proficiency in MS Word and Excel. ERP exp a plus.
$14-16/hr
Temp-to-hire
Hours: 7am-3:30pm M-F
Company information: *********************
HirePrinciple was founded by a team of experienced executive recruiters with more than 50 years of combined experience serving clients ranging from start-ups to the Fortune 1000.
HirePrinciple, a division of LSI Staffing, knows building a qualified team is critical to achieve superior results. We also understand that the goals of each organization and individual are unique.
Accordingly, HirePrinciple's search process is customized to provide superior executive recruitment solutions and staffing needs to employers while matching qualified candidates with the career opportunities that fit their needs.
From our headquarters in Wichita, Kansas, we serve progressive employers and talented professionals throughout the United States.
$14-16 hourly 60d+ ago
Client Specialist
Robert W. Baird & Co.Orporated 4.7
Bilingual customer service job in Wichita, KS
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$66k-94k yearly est. Auto-Apply 45d ago
Call Center Representative- Bilingual Required
Gracemed Health Clinic 3.8
Bilingual customer service job in Wichita, KS
Job Title: Call Center Representative- Bilingual Classification: Non-Exempt, Full-time Reporting Relationship: Reports to the Director of Quality Assurance Supervision Responsibilities: No Essential Role: Provides critical first contact between patients and GraceMed Health Clinic, Inc. by scheduling patients for appointments for both dental and medical departments.
Duties & Responsibilities:
* Screens and routes patient calls efficiently and ensures accurate registration, appointment scheduling, and follow-up appointment scheduling into database.
* Responds to patient's questions by editing, canceling and re-scheduling appointments as necessary according to clinic protocols.
* Reminds patients to bring with them to each appointment; medications or list of medications they are currently taking, income verification documents, medical insurance information if applicable.
* Verifies patient information including demographics and medical/dental insurance coverage, as applicable, every time a patient comes to the clinic.
* Works diligently to minimize patient's time spent on hold on the telephone and answers incoming calls according to protocol.
* Calls and reminds patients of upcoming appointments according to protocol.
* Documents patient cancellations and failure to show for appointment per protocol.
* Maintains patient confidentiality at all times.
* Assists in the development and documentation of protocols related to his or her job functions.
* Takes patients lists home due to impending inclement weather. Cancels or reschedules patients if inclement weather occurs.
Qualifications:
Education/Certifications/Licenses/Registrations
* High school diploma or equivalent
Experience
* 2+ years of previous customerservice and computer experience.
* 2+ years of multi-line telephone experience.
* Additional training and/or experience in call center procedures and medical terminology preferred.
* Previous knowledge of electronic heath records system preferred.
Technical Skills
* Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
* Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness.
* Demonstrated ability to identify and solve problems.
* Able to provide innovative input into the development of the office environments and its processes.
* Must possess high level of skill and accuracy in entering data into computer while talking to patients on phone.
* Commitment to accuracy.
* Able to learn new concepts and procedures quickly.
Behavioral
* Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind.
* Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions.
* Effective telephone etiquette required.
* Clear understanding of ethics of confidentiality.
* Honest, courteous and professional at all times.
Working Conditions:
Administrative office environment. Ability to sit for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Ability to read computer screens for extended periods of time. Interaction with physicians, patients and other office personnel. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle heavy phone call load and interact with patients effectively.
Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. May require overtime depending on patient volumes.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).
Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.
$28k-35k yearly est. 18d ago
Customer Service Representative (235)
Vse Aviation
Bilingual customer service job in Augusta, KS
SUMMARY: The CustomerService Representative (CSR) supports VSE's distribution business across multiple aviation segments- including PEP, B&GA OEM, Commercial, and Transactional Aftermarket. CSRs manage customer orders, provide clear and timely communication, and ensure accuracy throughout the quote-to-delivery process. This role requires strong attention to detail, professionalism, and the ability to collaborate cross-functionally in a fast-paced, regulated aviation environment.
DUTIES & RESPONSIBILITIES:
Responsibilities include, but are not limited to:
Order & Quote Management
Enter and manage customer purchase orders in the ERP system with high accuracy.
Prepare, review, and revise customer quotes, ensuring correct pricing, part information, and required documentation.
Maintain compliance with internal procedures, ISO standards, FAA requirements, and segment-specific workflows.
Customer Communication & Support
Communicate daily with customers by email and phone to provide order updates, lead times, pricing, and documentation.
Build positive and professional relationships with accounts across multiple aviation segments.
Resolve issues related to order accuracy, documentation, or fulfillment and escalate as needed.
Cross-Functional Collaboration
Coordinate with Sales, Supply Chain, Quality, Operations, and Accounting to support on-time, accurate fulfillment.
Provide internal teams with needed information to help meet customer expectations.
Support special accounts and segment-specific requirements as assigned.
Documentation & Recordkeeping
Maintain detailed and traceable records of customer correspondence, quotes, orders, and changes.
Ensure customer instructions, cert requirements, and account details are properly documented in approved systems.
Teamwork & Professionalism
Contribute to a positive, customer-focused team environment.
Adapt to changing priorities and business needs across the distribution organization.
Other duties as assigned.
Qualifications
MINIMUM REQUIREMENTS:
Associate's degree
OR an additional 2 years of specific work experience in lieu of degree.
2 years of relevant/technical work experience.
Expert level communication and interpersonal skills.
Proficient using various software, applications, and programs, which including Microsoft Office, Excel, PowerPoint, and Word.
Ability to function in a diverse, fast paced service environment, while maintaining a positive and proactive approach to a multitude of issues and challenges.
Reputable communicator through writing and oral actions with customers, peers, and management.
Ensure to include Education, years of experience, travel requirements.
PREFERRED REQUIREMENTS (INCLUDES PREFERRED EDUCATION, EXPERIENCE, COMPETENCIES), ETC.):
Aviation, aerospace, industrial, or other regulated-industry experience.
Experience with ERP systems, ISO/FAA documentation, or multi-site operations.
Strong organizational skills with the ability to multitask under pressure.
OTHER:
The selected applicant will be subject to a background check and drug testing.
$27k-35k yearly est. 19d ago
Customer Service & Sales Representative
Spi LLC 4.0
Bilingual customer service job in El Dorado, KS
current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
Attract potential customers by answering product and service questions.
Suggest additional products and services to potential and current customers.
Manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Responsible for product knowledge to answer customer questions.
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
Closing sales and achieving sales targets.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Participate in monthly and/or annual physical inventories.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
High school diploma/GED or equivalent work experience
Customerservice oriented with strong telephone, computer, and multi-tasking skills
General knowledge of warehouse operations
Must be able to operate a forklift and/or pallet jack
Basic math and computer skills
Ability to write legibly and communicate clearly with professionalism and courtesy
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
High level of sitting, walking, standing, and/or climbing
Stooping, bending, kneeling, and reaching
Work outside/inside around machinery with moving parts and vehicles
Exposure to all seasons of weather, as well as slippery and uneven surfaces
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
$28k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Automotive
Reynolds and Reynolds Company 4.3
Bilingual customer service job in Wichita, KS
":"American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for a CustomerService Representative - Automotive to join our growing team. As a CustomerService Representative you will be responsible for taking inbound calls from AGWS Customers to assist with questions related to maintenance claims.
You will assist customers by walking them through and helping them understand their contract in relation to their maintenance claim requests.
Responsibilities will include, but are not limited to: - Reviewing automotive contracts and evaluating maintenance claims - Obtaining any needed documentation from the customer to assist with processing maintenance claims - Assisting customers with general questions related to their contracts, and going over provisions on contracts - Using the AGWS system to log notes and input documentation","job_category":"CustomerService","job_state":"KS","job_title":"CustomerService Representative - Automotive","date":"2026-01-06","zip":"67201","position_type":"Full-Time","salary_max":"45,000.
00","salary_min":"45,000.
00","requirements":"Technical certification or degree preferred~^~Strong customerservice and phone skills~^~Previous automotive experience in service or automotive related customerservice is a plus~^~Must be able to type a minimum of 30 WPM~^~Strong multitasking skills~^~ASE certifications a plus~^~Bilingual in English\/Spanish preferred","training":"On the job","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family.
We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Professional development and training - Promotion from within - Paid vacation and sick days - Eight paid holidays - Referral bonuses Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$30k-36k yearly est. 58d ago
Customer Service Rep
Omni Aerospace 4.5
Bilingual customer service job in Wichita, KS
Assist customers with request for quote status, provide assistance to external and internal customers relating to past and/or planned shipments, pricings, schedules, and invoicing problems.
Requirements
• Responds to inbound calls from customers checking on status details of current and/or past orders. Responsible for documentation of customer account information on assigned customers. Document account details regarding P.O. requirements, shipments, packaging, price approvals, certification, delivery requirements, etc.
• Provide details to internal customers within the organization for Request for Quote, technical and engineering details on job scopes and special needs for a timely response to the customer.
• Communicate to the various internal departments on customer concerns, order status and key customer contacts, utilize ERP system and all available programs for order entry, reports, and inquiries that will provide customer details for answering customers inquiries or concerns
• Cultivate positive customer relationships, promptly addressing customer requests while balancing them with company resources.
• Be knowledgeable with shop practices and inventory requirements. Be familiar with customer part numbers.
• Coordinate rail action and expedite request across production departments, CS, SC, Planning and Scheduling.
• Interface daily with Planning to ensure jobs are planned and provide assistance as needed.
• Track all customer revision changes requiring quotes, cancellation charges, coordinating First Articles.
• Coordinate RFQ's, Long Term Pricing Agreements that are routed directly through CustomerService to Business Develop; Follow status and customer RFQ dates for contract negotiation,
• Act as a subject matter expert for customer contractual requirements, maintaining and updating milestone plans for customer requests.
• Act as the primary liaison between the company and customers, leading challenge request assessments and status meetings for start-up projects.
• Track and report daily activities, process purchase orders for calibration, and coordinate RMAs with QA Manager and customers. Coordinate customer late/early hits with Customer.
• Prepare weekly ship lists for min/max customers. Coordinate hot/ship shorts for customers.
• Partner with accounting to ensure proper costing of jobs
• Perform additional other duties as assigned.
Requirements
• High School Diploma or GED equivalent with 2+ years of experience in a customerservice role in aerospace manufacturing
• Experience in a fast-paced manufacturing environment, familiarity with production processes.
• Excellent representation of the company with a high level of professionalism.
• Strong organizational skills, ability to multitask, and keen attention to detail
• Must be well-organized, be able to multi-task and have a high level of attention to detail.
• Must be able to work under pressure when dictated by customer needs.
• Capacity to work under pressure in response to customer demands
• Customerservice-oriented mindset, aligned with the business goals
• Ability to handle confidential information with discretion and maintain utmost confidentiality.
$27k-34k yearly est. 17d ago
Inside Sales & Customer Support Representative
Ponca City Development Authority
Bilingual customer service job in Ponca City, OK
Job Description
This job is posted by PCDA but hired by Century Products and the contact will be ****************************** Purpose
The Inside Sales & Customer Support Representative is responsible for managing daily customer interactions, processing orders, and providing administrative and sales support to the Business Development and Logistics teams. This position serves as the central communication hub between customers and internal departments, ensuring accurate order entry, timely responses, and consistent follow-up to support customer satisfaction and company growth.
Essential Duties and Responsibilities
Customer Account Management
• Serve as the primary contact for existing customers, responding promptly to inquiries, quotes, and order updates. • Accurately enter customer orders into Acumatica and verify all details including quantities, pricing, and shipping instructions. • Maintain up-to-date customer records, order history, and communication notes in CRM. • Ensure smooth account transitions from Business Development to internal order management. • Follow up with customers post-order to confirm satisfaction and encourage repeat business.
Sales Support & Communication
Support Business Development by preparing quotes, processing new account setups, and managing correspondence with prospective clients after initial contact. • Make outbound follow-up and support calls to customers and prospects in designated areas of need, as directed by Business Development. • Communicate order changes, lead times, or production issues to customers in a timely and professional manner. • Coordinate with the Logistics Manager to confirm shipping schedules and provide updates to customers. • Collaborate with Accounting for invoice and payment inquiries related to assigned accounts. • Provide weekly order status reports and customer feedback summaries to management.
Administrative & System Duties
• Maintain organized digital and paper files related to quotes, purchase orders, and customer correspondence. • Ensure that all documentation complies with company standards and confidentiality requirements. • Utilize CRM and ERP (Acumatica) systems for all order tracking and communication entries. • Prepare monthly customer activity summaries and open order reports. • Support trade show and event follow-up activities by processing incoming leads and documenting potential opportunities.
Customer Retention & Service Excellence
• Resolve order discrepancies, returns, or complaints with professionalism and urgency. • Provide product and pricing information as trained, escalating complex requests to Business Development or the General Manager.
• Uphold Century Products' commitment to timely, courteous, and accurate service for every customer interaction.
Qualifications
• Associate degree in Business, Communications, Agriculture, or a related field preferred; equivalent combination of relevant education and experience may be considered. • Minimum of 2 years of experience in sales support, customerservice, or order processing (manufacturing or distribution preferred). • Proficiency in Microsoft Office (Word, Excel, Outlook) and ERP/CRM systems (Acumatica preferred). • Strong communication skills, both verbal and written, with excellent attention to detail. • Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment. • Positive attitude, customer-first mindset, and ability to collaborate effectively with cross-functional teams.
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m3wkZA4586
$27k-34k yearly est. Easy Apply 23d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Bilingual customer service job in Wichita, KS
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Wichita area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$34k-47k yearly est. 60d+ ago
Customer Service Representative - April 2026 Start - Inbound Only
Principle Choice Solutions LLC
Bilingual customer service job in Goddard, KS
Job DescriptionInbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you!
What You'll Do
Answer incoming calls and assist customers with their questions.
Provide excellent service with a positive approach.
Document call details in our systems.
Solve problems and help customers find solutions.
Work with a variety of people and build positive relationships.
Stay up-to-date on our processes and procedures.
What We Offer
Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97
Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time
Comprehensive health, dental, and vision.
Paid time off, paid sick time and paid holidays (11)
401(k) with employer matching
Tuition assistance and employee support programs
Paid training and all equipment provided
Opportunities for advancement
Friendly, business casual work environment
What You'll Need
High school diploma or GED
Great communication skills and a desire to help others
Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved.
(This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.)
Attention to detail and reliability
Ability to adapt and work well in a team
Preferred 1 year of call center experience
General office skills and knowledge of standard office computer equipment
Ability to obtain and pass a VA government background check
Two forms of valid ID (one must be a REAL ID or U.S. passport
U.S. citizenship (work sponsorship not available)
Machines and Equipment:
The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.
Physical Activity:
The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements.
Working Conditions:
The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required.
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS' employee and customer data.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
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$17.2-22 hourly 20d ago
Customer Service Clerk I (A) - Express & Licensing Office
City of Wichita, Ks 3.1
Bilingual customer service job in Wichita, KS
The City of Wichita is NOT an E-Verify Employer. Distinguishing Features of Work This role offers an opportunity to engage directly with the public, providing specialized customerservice both over the phone and in person. As a CustomerService Clerk in the Treasury Department, you'll be the first point of contact. helping citizens with their inquiries and ensuring that records are accurately maintained. The work is guided by established policies and procedures, but the specific knowledge and skills you'll need will be learned on the job, making
this a great role for those who are eager to grow and develop. While you'll have the independence to handle most tasks
on your own, you'll also have the support of supervisors or lead staff when more complex issues arise. This position is
ideal for individuals who enjoy working with the public, have strong attention to detail, and are looking to make a
difference in their community.
$27k-34k yearly est. 1d ago
Customer Service Representative
Central Body Company 3.9
Bilingual customer service job in Andover, KS
Job Description
At Central Body, our reputation is built on 40+ years of trusted collision repair, exceptional service, and a commitment to doing things the right way. We're a locally owned, family-oriented shop that values integrity, craftsmanship, and teamwork. We're looking for a CustomerService Representative to join our growing team. You'll receive:
Work-Life Balance: Enjoy generous Paid Time Off (PTO) and paid holidays.
Retirement Support: Build your future with a 401(k) plan that includes an employer match.
Health Coverage You Can Count On: Access quality medical insurance through UnitedHealthcare, plus group-rate dental and vision plans.
Investing in Your Growth: Take advantage of tuition assistance to further your career. Promotion potential through our multiple locations!
JOB DUTIES
Communication Coordination: Operate multi-line telephone, route calls to the appropriate person or location and take messages
Reception | Client Services Meet and greet customers, vendors, job applicants, employees from other locations and visitors with professionalism and courtesy. Arrange rental cars when needed for customers. Organize and maintain a professional workspace.
Administrative Support: Enter invoices from vendors. Receive and enter payments from customers and insurance companies. Create work order files. Assist with accounts payable. Assist other staff as necessary. Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge: High school diploma or equivalent. Consistent work history and ability to provide references.
Skills: Exemplary planning and time management skills. Exhibits superior verbal communication and phone skills. Exceptional customerservice skills. Ability to multi-task, remain organized, and prioritize daily workload. Sound judgment and problem-solving ability. Demonstrate ability to be flexible and adapt to an ever-changing work environment. Strong work ethic; diplomatic; team and service oriented; build strong relationships.
Ability: This position is onsite at the listed location. The schedule is Monday-Friday 8am-5pm. A pre-employment driving/criminal background check and drug screen are required.
If you are interested in learning more, apply now!
#hc217920
$28k-35k yearly est. 14d ago
Customer Service Rep(01692) - 321 S. Andover Road, Suite 500
Domino's Franchise
Bilingual customer service job in Andover, KS
Job Description Accurately take and process orders and transactions received either in person or over the phone. Provide outstanding customerservice. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform, appearance, and operations standards, and with federal, state, and local laws and ordinances.
Job Duties and Responsibilities
Receive and process telephone orders.
Handle sensitive and confidential customer information in a responsible manner.
Execute credit transactions.
Provide quality customerservice through positive and professional interaction with customers in person or by phone.
Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Contribute to an atmosphere of teamwork, energy and fun.
Operate all equipment. Clean equipment and facility daily. Perform other assigned workstation duties including making quality products, preparing ingredients, preparing product, and taking orders.
Ability to add, subtract, multiply and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Must have verbal, written and telephone skills to take and process orders. Motor coordination between eyes and hands/finders to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touchscreen.
Stock ingredients from delivery area to storage, work area, walk-in cooler. Take inventory and complete associated paperwork.
Physical Demands
STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with some linoleum in the back area. Height of work surfaces is between 28" - 48".
WALKING: Walking is generally in short distances for short durations.
SITTING: Paperwork is normally completed in an office at a desk or table.
LIFTING: Bulk product deliveries are made twice a week or more and are lifted/moved to walk-in cooler or other sections of the store by the team member. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"-72" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.
STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30-45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.
REACHING: Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the railing cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Work Condition
EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks, such as couponing. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.
SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.Additional Information
Additional Information
Must be 16 years of age or older
Possess basic math and problem solving skills
Must be able to work scheduled or unscheduled shifts, which will include nights, weekends, and as emergencies arise
Must be cross-trained and perform other workstation duties within the restaurant as needed
Bilingual in certain markets
Non-exempt, hourly position
$27k-35k yearly est. 5d ago
Customer Service Agent (Mid-Shift)
Onemci
Bilingual customer service job in Wichita, KS
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a natural problem solver with a passion for helping others? We're looking for CustomerService Agents to provide inbound support across customerservice, help desk, technical assistance, and back-office operations. You'll represent some of the world's most recognized brands, delivering exceptional service and solutions.
This is a mid-shift role, ideal for individuals who thrive in a fast-paced, customer-focused environment.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
Key Responsibilities:
Deliver courteous, timely, and professional support via inbound and outbound calls.
Troubleshoot and resolve customer issues, aiming for first-call resolution.
Use internal systems to research and retrieve customer information.
Collaborate with other departments to resolve complex inquiries.
Accurately document customer interactions and claims.
Follow scripts, policies, and procedures while applying your training and knowledge.
Handle sensitive information with confidentiality and care.
Escalate unresolved issues to the appropriate team or manager.
Stay current by attending training sessions and reviewing updated materials.
Meet all attendance and scheduling requirements.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
Must be 18 years or older.
High school diploma or equivalent.
Strong written and verbal communication skills.
Ability to type at least 20 words per minute.
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Familiarity with Windows operating systems.
Dependable and punctual with a strong work ethic.
Skilled in troubleshooting, follow-up, and issue resolution.
Strong conflict resolution and negotiation abilities.
Customer-focused: empathetic, patient, and responsive.
Able to multitask, stay organized, and self-manage.
Team-oriented with a positive attitude.
Comfortable in a fast-paced, ever-changing environment.
Excellent interpersonal skills and the ability to build rapport.
Preferred (Not Required)
1+ year of experience in customerservice, tech support, inside sales, back-office, chat, or administrative roles.
Experience in a contact center or government-related work.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customerservices, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), CustomerService, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$21k-27k yearly est. Auto-Apply 60d+ ago
Customer Service & Sales Coordinator - Training in Sales, Marketing
Rank 1 Marketing
Bilingual customer service job in Wichita, KS
At Rank 1 Marketing, Inc., we have developed many successful marketing campaigns that can reach your ideal customers. Rank 1 Marketing, Inc. works hand in hand with some of the biggest clients in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients' products and services.
Job Description
Are you looking for a career? Are you great with customers? Join our team!
If so, use your customerservice skills to start a career with us!
This is an entry level position. We provide the training and strongly prefer to work with people who are highly motivated and eager to learn.
At our expanding firm, providing our clients and customers with the best service is priority number one. Providing an excellent customerservice experience leads to ongoing business and lasting relationships for generations.
At our company you can expect to:
Be fully trained
Work hard
Complete client reporting
Acquire new business prospects
Sales & Marketing presentations
Have fun
Be team oriented
Manage and supervise a team
Develop customerservice skills
Growin the company
Qualifications
Strong CustomerService Skills
OutgoingPersonality
CustomerService Background
Fun and FriendlyDemeanor
PositiveThinker
Team Player
ResultsDriven
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 1d ago
Customer Service Representative
DHL (Deutsche Post
Bilingual customer service job in Wichita, KS
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
The core responsibilities of this role include: Maintaining high levels of customerservice and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels.
Position: CustomerService Rep
Shift: 1st
Pay: $19.50
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:
A minimum of (1) one year's experience in the following:
* Experience within a Dispatch or TMS (Transportation Management System) to build and schedule Truckloads and/or LTL shipments based off load request sent from the TMS.
* Ability to effectively communicate via oral and written communication with Transport Carrier and Client to schedule pickups and research and resolve any issues that occur.
* Must have intermediate or higher experience with Microsoft Office (Excel, Outlook, Word)
* Experience using a commercial WMS (warehouse management system) such as JDA (preferred), Blue Yonder, Red Prairie, JDA, SAP, etc.
* Experience with View software is preferred. Ability to quickly adapt and learn to navigate through customer portals.
* Ability to work in a fast-paced, customer-centric team environment.
Be part of the world's largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:
* Affordable medical, dental, and vision coverage available beginning on your 30thday
* PTO program for all associates, including paid holidays and vacation
* 401(k) with generous company match
* Tuition reimbursement program
* Excellent training and career advancement opportunities
Grow your skills. Shape your world.
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
* Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
* Maintain customer records and update account information.
* Maintain financial accounts by processing customer adjustments.
* Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
* Perform other duties as assigned.
Required Education and Experience:
* High School Diploma or Equivalent
* 0-12 months of system, data entry or reporting experience
* 0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer.
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$19.5 hourly 22d ago
Customer Service & Sales Representative
Farmers Insurance-Jonathan Batzlaff
Bilingual customer service job in Derby, KS
Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a CustomerService and Sales Representative in our thriving insurance agencies. This role is responsible for providing exceptional
service
to existing clients while also driving
new
business through proactive sales. The ideal candidate will possess strong communication skills, a passion for helping people, and the ability to generate sales leads and close deals.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Evenings Off
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
CustomerService: Provide outstanding service to existing clients, addressing inquiries, managing policy changes, and resolving any issues promptly and professionally.
Sales Generation: Identify sales opportunities by proactively reaching out to potential clients, conducting needs assessments, and offering appropriate insurance products (personal, commercial, health, etc.).
Policy Reviews: Perform policy reviews for current clients to ensure coverage meets their evolving needs, offering updates or changes as necessary.
Lead Generation: Use various marketing tools and lead-generation strategies to expand the client base. Follow up with warm and cold leads, scheduling appointments and consultations.
Cross-Selling and Upselling: Promote additional coverage options and bundled insurance packages to clients, increasing their policy value and the agencys revenue.
Claims Assistance: Support clients through the claims process, answering questions, providing guidance, and liaising with adjusters when necessary.
Documentation: Accurately process new business, renewals, policy changes, and cancellations in agency management systems.
Customer Retention: Build long-term relationships with clients by providing excellent service, anticipating needs, and conducting follow-ups to ensure satisfaction.
Sales Goals: Meet or exceed individual and team sales targets, contributing to the growth and success of the agency
Requirements
Complete and pass a background check.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Prior Sales Experience. (preferred but not required)
Professional phone etiquette.
Great CustomerService Skills.
Works well with other employees and is a team player with a positive attitude.
Willingness to become licensed if not prior to hire date.
How much does a bilingual customer service earn in Winfield, KS?
The average bilingual customer service in Winfield, KS earns between $24,000 and $38,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Winfield, KS