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  • Temporary Bar Exam Proctor - Calm, Professional Support

    Washington State Bar Association 3.6company rating

    Bilingual customer service job in Seattle, WA

    A state bar association in Seattle is looking for temporary Exam Proctors for the Washington State Bar Exam on February 24 and 25, 2026. Candidates must arrive early, maintain professionalism, and be able to perform physical tasks. Requirements include being at least 18 years old and a high school graduate. Compensation is $426 for the orientation and two exam days. Applications are due by January 18, 2026, via the provided link. #J-18808-Ljbffr
    $36k-45k yearly est. 1d ago
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  • Client Relations Associate | Advisor Support Role

    Magellan Financial & Insurance Services, Inc.

    Bilingual customer service job in Renton, WA

    Be the reason clients stay-and advisors grow. Some firms talk about “client experience.” Others quietly build systems that make it exceptional every single day. At Elevated Wealth Management, this role sits at the center of that difference. We're hiring a Client Relations Associate to become the trusted first touchpoint for clients and the operational backbone for our advisors. If you take pride in precision, relationships, and being the person everyone relies on to keep things moving, this is a seat with real influence-not a support afterthought. The Opportunity This is not a “front desk + paperwork” role. You'll be the connective tissue between clients, advisors, and operations-making sure nothing falls through the cracks as the firm grows. When clients call, they feel taken care of. When advisors meet with clients, everything is ready. When new business comes in, it moves forward cleanly. Your work protects trust, momentum, and reputation. Compensation & What You Get (Up Front) Base Salary: $65,000-$75,000 Performance-Based Bonuses tied to accuracy, responsiveness, and team outcomes Stable, growth-oriented firm with long-term client relationships-not transactional chaos Clear expectations and structure Direct exposure to advisors and leadership, not buried in layers What You'll Own Act as a primary point of contact for clients-calls, scheduling, follow-ups, and coordination Maintain clean, accurate records in Redtail CRM so advisors always have context Support case management and new business processing, ensuring paperwork is complete and timely Track leads, activity, and follow-ups, keeping advisors focused on relationships-not admin Coordinate seminars and client events (RSVPs, prep, post-event follow-up) Maintain a professional, welcoming office experience for every client interaction Handle core administrative workflows (files, scanning, mailing, organization) with precision The Kind of Person Who Thrives Here You're calm under pressure, naturally organized, and take pride in being dependable. You don't need hand-holding-but you do value clear processes. You enjoy working with people, but you're just as satisfied closing loops and keeping systems clean. You care about doing things right the first time. Next Step If you're looking for a role where your work genuinely matters-and where doing things well is noticed-apply now to start a confidential conversation about joining Elevated Wealth Management.
    $65k-75k yearly 3d ago
  • Customer Service Representative 1

    Recology 4.5company rating

    Bilingual customer service job in Seattle, WA

    THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone or greets customers at counter. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. * Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status. * Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Six months related experience and/or training. * Computer programs, including Microsoft Office suite of applications. * High school diploma or GED required. * Bachelor's degree preferred. Skill and/or Ability to: * Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. * Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. * Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. * Demonstrates ability to use computers and technology capabilities. * Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. * Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. * Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience. * Effectively and productively engages with others and establishes trust, credibility, and confidence. * Promotes collaboration and assists others with their initiatives and efforts. * Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do. * Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. * Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met. RECOLOGY OFFERS: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. RECOLOGY BENEFITS MAY INCLUDE: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. SUPPLEMENTAL INFORMATION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
    $35k-40k yearly est. 5d ago
  • Airline Customer Service Agent SEA - English/Mandarin Speakers

    Pacific Aviation 4.1company rating

    Bilingual customer service job in Seattle, WA

    Must be fluent in Mandarin and English Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Mandarin and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of China Airlines. This night shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others. With over 25 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand. What You'll Do Welcome and assist passengers through check-in, boarding, and arrival processes Accurately review travel documents and issue boarding passes Offer bilingual assistance to travelers with questions or concerns Communicate clearly with passengers, coworkers, and airline staff Help maintain a smooth flow of operations in the terminal Ensure compliance with airline procedures and safety standards Contribute to a team that thrives on cooperation, respect, and high-quality service Requirements What You Bring Fluency in Mandarin and English (required) Strong interpersonal and communication skills Computer skills with accurate data entry Ability to stay calm and effective in a busy airport environment Physical ability to be on your feet and move throughout the shift Legal authorization to work in the U.S. Must pass a background check and drug test Schedule Must be available weekends and holidays Schedule Part-Time Must be available weekends and holidays Must be able to work a 4 to 5 hour shift between the hours of 6pm to 2am Benefits Hourly Rate: $ 21.00 Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) Paid Training Uniform Provided Parking Discount Referral Bonus
    $21 hourly Auto-Apply 60d+ ago
  • Customer Service

    Orting 3.3company rating

    Bilingual customer service job in Orting, WA

    Legendary Doughnuts in Orting, WA is looking for one customer service to join our team. We are located on 212 Washington Ave S. Our ideal candidate is a self-starter, punctual, and hard-working. This is a part time position approx 20-28 hrs a week, potentially more depending on availability and job performance. Shifts may range from 8am - 8pm but would typically be 2pm - 7pm $17.13 hr plus tips = approx $23.50-$25.50hr must be available weekends Benefits responsibilities Decorating Doughnuts and getting to shop ready for the day. Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to receiving your application. Thank you.
    $23.5-25.5 hourly 60d+ ago
  • Head of Customer Success & Professional Services

    Insight Global

    Bilingual customer service job in Bellevue, WA

    We're hiring for a Head of Customer Success & Professional Services role to support a global leader in Last Mile Technology space. This is a high-impact leadership role responsible for building out, clearly defining and scaling the Customer Success and Professional Services functions. You will drive customer satisfaction, retention, and expansion while ensuring seamless onboarding and implementation for enterprise clients. The role requires a unique blend of strategic leadership, operational rigor, technical expertise, and customer-centric thinking. You will partner cross-functionally with Sales, Product, Engineering, and Marketing to deliver exceptional customer outcomes and revenue growth. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 8+ years in Customer Success and Professional Services leadership roles, supporting SaaS platforms. - Proven track record of driving retention, expansion, and satisfaction in enterprise accounts. - Strong technical aptitude (APIs, integrations, data mapping) and project management skills. - Knowledge of and experience with utilizing AI and ML to enhance products, CS and PS processes, etc. - Exceptional leadership, interpersonal, and relationship-building abilities. Analytical and strategic thinker with data-driven decision-making. - Experience in logistics, Last-Mile, or supply chain operations (e.g., Expeditors, Onfleet, Route4Me, Amazon Last Mile). - Familiarity with a variety of CS and CRM platforms such as Vitally CSM, Salesforce CRM, ZoomInfo, Marketo, etc. - Understanding of logistics terminology (LTL, FTR, micro-fulfillment, route optimization).
    $45k-85k yearly est. 29d ago
  • Sammamish - Customer Service Representative

    Car Wash Enterprises 3.8company rating

    Bilingual customer service job in Sammamish, WA

    Brown Bear Car Wash seeks customer service representatives for our car wash at 3050 228th Ave SE in Sammamish . If you want to work for the Beary Best car wash company in Washington state, this job is for you! The s tarting rate is $22 per hour. Must be 16 years or older to work at the car wash. Benefits may include: Medical/Dental/Vision* 401(k)** Bonuses PTO - Accrual starting day 1 Holiday pay on 6 major holidays Employee Wellness Program -LifeCare Employee Discount Program - LifeMart Tuition reimbursement up to $4,000 And of course, free car washes! Key things you should know about Brown Bear Car Wash: We have an active, high-paced work environment. If you like working outdoors, you will love working here! We promote from within. Wherever you start, there are opportunities to grow and advance. We like friendly people. We serve our customers with a big smile and cheerful personality. We value teamwork. We expect and foster cooperation with all team members, company personnel, and customers. We grow and develop both car washes AND people . We will help you learn and enhance your skills in customer service, safety, mechanics, management, and administration as our company continues to expand as the Number 1 car wash in Washington State. We love clean. We expect and maintain clean sites, clean employees, clean cars, and clean standards. Minors, those who are 16 or 17 years old, will be required to complete a Parent School Authorization form before starting work. Speak with manager for details. *After 6 months of employment, averaging 30+ hours per week. **Eligible after 12 months of employment for all team members 18+ years of age.
    $22 hourly Auto-Apply 11d ago
  • Customer Service Representative

    Yellowstone Local 3.9company rating

    Bilingual customer service job in Auburn, WA

    WASHINGTON HVAC SERVICES YOU CAN TRUSTYellowstone Local is proud to represent ALLRED, an industry leader in HVAC services. If you're the type who thrives in a fast-paced environment, enjoys solving problems, and takes pride in being the backbone of a team's success, this is your kind of role. With over 12 years of proven success, ALLRED has built a reputation for exceptional service and an employee-first culture. This isn't just another customer service job; it's your chance to step into a high-impact position where your coordination skills and attention to detail directly influence how smoothly our field operations run. What's in it for You? Pay Range: $18 - $25 per hour Schedule: Full-time with rotating Saturday shifts Benefits: Medical, dental, and vision coverage Career Path: Real advancement opportunities within the HVAC industry Tools for Success: Hands-on training, strong team support, and resources to help you excel Why You'll Love It Here A culture that genuinely values people and encourages teamwork A forward-thinking HVAC operation focused on quality and efficiency Clear opportunities to grow your skills and develop professionally A supportive environment built on trust, reliability, and collaboration Your New Role You'll be a key player in keeping daily operations running smoothly. Your coordination skills will help ensure technicians stay on schedule, parts reach the right locations, and customers feel supported from start to finish. Dispatch HVAC technicians to service locations Source and track OEM parts for ongoing jobs Coordinate deliveries to job sites with designated runners Manage scheduling for repairs and membership maintenance visits Maintain and organize the Membership Database Document project details and service updates with accuracy Location: Auburn, Washington Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. 1-2 years of experience in a call center or customer service role Strong verbal and written communication skills Excellent organizational and multitasking abilities Detail-oriented with a proactive, problem-solving approach Positive attitude and willingness to learn Coachable and adaptable in a fast-paced environment HVAC industry experience or dispatching experience is a strong plus Familiarity with ServiceTitan is a bonus Must be authorized to work in the U.S. Available for a rotating Saturday schedule ALLRED is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange
    $18-25 hourly 45d ago
  • Customer Service Agent - Air Freight

    Alaskaair

    Bilingual customer service job in SeaTac, WA

    Company Alaska Airlines The Team This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings. This is a union represented position. Role Summary This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings. This is a union represented position. Key Duties Assist customers with shipping needs (e.g. answering inquires, computing cargo rates, initiate and complete cargo bookings) in a warehouse environment Process airway bills. Provide cargo rates and tracking information to customers. Perform computer and paperwork tasks. Perform duties in varying capacities at the direction of management to ensure complete customer satisfaction. Additional Details Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed). Job-Specific Experience, Education & Skills Required A minimum of 2 years of customer service or community service experience. Possess excellent communication skills (verbal and written). Typing speed of at least 25 WPM. Able to participate in paid training. Ability to consistently lift 50 lbs. Must be able to bend, stoop, squat, reach and grasp. Ability and willingness to work a non-traditional shift as needed (e.g., nights, weekends, holidays). Ability to learn and operate a computerized cargo system. Ability to adapt to performing work according to set procedures. Ability to work in a fast-paced environment. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $20.58/Hr. Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 1/16/2026 FLSA Status Non-Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Frontline Location Seattle - Air Cargo We can recommend jobs specifically for you! Click here to get started.
    $20.6 hourly Auto-Apply 2d ago
  • Mediator | Workforce Relations Specialist

    Prosidian Consulting

    Bilingual customer service job in Seattle, WA

    ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Workforce Relations Specialist in CONUS/OCONUS - Seattle, WA to support an engagement for an agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources. The ProSidian Engagement Team Members work to provide multi-functional mediation and/or arbitration services for conflict resolution among personnel in various offices and platforms of the National Oceanic and Atmospheric Administration (NOAA). Creating a safe, civil, and productive work environment is paramount to the mission of the NOAA and its offices. The purpose of conflict resolution within NOAA offices is to acknowledge and address conflicts before they become a serious issue. Workforce Relations Specialist Candidates shall work to support requirements for Program Support and The Workforce Relations Specialist will provide mediation for conflict resolution among various offices and platforms within the National Oceanic and Atmospheric Administration's Office of Marine and Aviation Operations (OMAO). This person will collaborate with the OMAO Human Resources team to provide support conflict resolution on a variety of complex employee relations matters. These matters include disciplinary actions, policy interpretation, employee issues, unpleasant event occurrences, etc. The ideal candidate will collaborate with OMAO to act as a neutral third-party mediator and resolve conflicts that promote a safe, transparent, and productive work environment. Responsibilities include, but are not limited to: Lead detailed, factual employee relations reviews and summarize findings in a written report. Research and understand agency policies, guidelines, etc. to better assess conflict. Collaborate with OMAO personnel and HR to review current and potential conflicts that arise in employee/agency interactions. Provide completely neutral guidance to effective conflict resolution. Provide guidance to the OMAO and its employees in various matters. Identify mediation trends and adhere to best conflict resolution practices. Have a strong understanding of federal government business operations and work process. Support project teams and program managers and provide daily execution assigned work functions. Summarize issues and findings in a clear and logical manner. Have strong analytical and problem solving skills. Qualifications The Workforce Relations Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Bachelor's degree from an accredited college or university in a relevant field with at least five years of experience in mediation, arbitration, law, human resources, and formal conflict resolution. Bachelor's degree REQUIRED, Master's degree preferred. Mediation/arbitration training REQUIRED with proof of extensive work history within the industry and/or credentials. At least 5 years relevant experience in mediation/arbitration. Experience in formal alternative dispute resolution (ADR) services is a plus, but not required. Ability to work effectively both independently and as part of a team. Candidate must have strong attention to detail and organizational skills. Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems. Demonstrated leadership, management, organizational, and decision-making skills. Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment. Excellent interpersonal skills and client service provision. Excellent written and verbal communication skills. Experience in project administration and management procedures strongly preferred. Experience in the use of database applications and presentation software desirable. Intermediate level proficiency in MS Excel and other MS Office Suite programs. Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications. Understanding and proficiency in financial and project management systems and procedures. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Norfolk, VA U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. #HRJobs #MediationJobs #ArbitrationJobs #ConflictResolutionJobs #NOAAJobs #IDEAL Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ---------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $33k-46k yearly est. Easy Apply 60d+ ago
  • Healthcare Call Center Representative

    Kinwell

    Bilingual customer service job in Seattle, WA

    Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. The Healthcare Call Center Representative is a key point of contact for Kinwell's new and existing patients. This role provides exceptional customer service by answering calls, scheduling appointments, managing inquiries, and supporting patients' access to healthcare services. The Call Center Representative builds positive relationships with patients, delivering a seamless, compassionate experience that enhances clinic operations. This role will work on-site at one of our following clinics: Westlake (Seattle), Ballard (Seattle), Redmond, Federal Way, Wenatchee, North Country Homes (Spokane) or Spokane Valley. What you'll do: Respond to incoming calls and messages from patients, answering questions related to appointments, services, billing, and general inquiries. Provide clear, compassionate, and respectful communication with each patient to ensure a positive experience. Achieve daily inbound call goals aligned with call volume demands. Schedule, reschedule, and confirm patient appointments efficiently, ensuring alignment with clinic availability and patient preferences. Coordinate with clinic staff to ensure timely patient inquiry follow-up and updating patients promptly if changes are . Verify insurance information and patient records for accuracy, notifying patients of necessary pre-visit requirements. Enter patient information accurately into electronic medical records (EMR) systems, maintaining confidentiality and adhering to HIPAA regulations. Manage patient files, notes, and communication logs to support seamless care coordination. Update records as needed and ensure all patient interactions are documented for future reference. Provide general administrative support to the clinic, assisting with patient referrals, follow-up calls, co-pay collection and other tasks as needed. Communicate regularly with clinic staff to maintain up-to-date information on clinic operations, resources, and policies. Assist in developing improved communication processes to streamline patient services. What you'll bring: High school diploma or equivalent. One year of customer service experience in a call center, medical office setting, or equivalent experience. Proficiency in Microsoft Office Suite. Understanding of healthcare customer service best practices, HIPAA regulations, and medical terminology. Strong verbal and written communication skills, active listening, problem-solving abilities, and proficiency in using healthcare-related software. Ability to manage high volumes of calls efficiently, maintain a calm and empathetic demeanor, work independently, and adapt to a fast-paced environment. Associate's degree in healthcare administration, customer service, or a related field. (Preferred) Two years of experience in a medical call center or similar environment. (Preferred) Knowledge of medical terminology and healthcare insurance processes. (Preferred) Experience using EPIC. (Preferred) Working Environment Work is primarily performed in an office setting within a healthcare organization, which may include proximity to patient care areas. The work environment is generally quiet, but may involve some interruptions, high-paced demands and interactions with various departments. This role requires the ability to navigate within clinical or administrative areas of a healthcare organization. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation: This is primarily a sedentary role with prolonged periods of sitting at a desk and working on a computer. Ability to life or carry items weighing up to 25 pounds; occasionally may need to bend, stoop, or reach to retrieve items. This role requires the ability to keyboard and computer for extended periods of time and to communicate clearly and understandably in person, and over the telephone. Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: Paid Time Off & Paid Holidays Medical/Vision/Dental Insurance Personal Funding Accounts (HSA, FSA, DCA) 401K Basic Life Insurance Disability-Short Term and Long-Term Supplemental Life and ADD&D Tuition Reimbursement for qualifying programs Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Plus Salary Range: $47,400.00 - $71,100.00 *National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska .
    $47.4k-71.1k yearly Auto-Apply 60d+ ago
  • Customer Service Building Support

    Fpi Security Services Inc.

    Bilingual customer service job in Seattle, WA

    The Customer Service Building Support personnel will consist of experienced, trained and uniformed concierge personnel providing highly visible, reliable and professional concierge service in an outdoor setting of a covered loading dock. PAY TRANSPARENCY/COMPENSATION Rate of Pay: $24.00/hr RESPONSIBILITIES Welcome and greet tenants, guests, visitors, vendors, contractors and all other parties entering the building Recognize and greet Client's senior management when they visit the building Register all guests, visitors, vendors and contractors at the front desk using the building's sign-in procedures and visitor management technology platforms Develop, maintain, and manage a vetted vendor list for the building, ensuring it is accurate and up-to-date, and manage vendor access to the building while onsite Enter work orders as authorized by Client's authorized representatives Provide additional related services as requested by Client Monitor building systems and alarms via real-time monitoring and, upon observing or becoming aware of an alarm or any other suspicious or criminal activity, make immediate notifications to Client's representatives, Maintain a vigilant observe-and-report posture at all times while providing the Services, acting in accordance with building security procedures, including notifications, post orders, SOPs, and reporting requirements Promptly report to Client's representatives any building deficiencies and any health and safety or other hazards observed and/or reported during a shift (e.g., lights out, broken sprinklers or windows, leaks and vandalism) Provide immediate notification and management of workplace violence, bomb threats, and trespassing incidents, as directed in the post orders and SOPs for the Building In the event of an emergency (including manmade, accidental, and natural/environmental), act in accordance with the building's Emergency Action Plan (EAP), post orders and SOPs, as appropriate Qualifications Must have a minimum of 3 years of security experience and/or a minimum of 3 years in the concierge or hospitality industry, demonstrating the capability to operate effectively within a high-level, service-oriented corporate environment while maintaining security standards. • Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements. • Be a U.S. Citizen with a social security card and a valid driver's license • Must meet all medical and physical standards and satisfactorily complete background checks and drug screening • Comply with all applicable federal, state and local security personnel registration and licensing laws including possessing a valid state guard license • Current CPR/AED/1st Aid Certification • Write and speak clearly and effectively in English • Successfully complete all training and certification requirements • Regular, in-person attendance required BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Corporate Sponsored Events & Community Outreach Working Conditions Work is typically based in and around a a busy multi-building environment subject to frequent interruptions. Physical Requirements May be required to lift and carry awkward items weighing up to 50 lbs. Requires intermittent running, continuous and prolonged standing, walking, sitting, squatting, stretching and bending without the aid of any walking assistance device.
    $24 hourly 9h ago
  • Customer Growth Representative

    Virtualite Business Process Outsourcing Services

    Bilingual customer service job in Seattle, WA

    Job DescriptionAbout Virtualite Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level. We are currently seeking a customer growth representative to drive revenue through account expansion, upselling and client development. In This Role: • Manage a portfolio of active client accounts • Identify upsell, cross-sell, and expansion opportunities • Conduct consultative conversations to uncover evolving client needs • Present additional service solutions that align with client goals • Maintain accurate account notes, pipeline updates, and forecasts in CRM tools • Collaborate with onboarding and operations teams to support seamless service delivery We are looking for: • Experience in account management or customer growth is a plus but not required • Strong relationship-building and consultative selling skills • Comfortable managing multiple accounts and ongoing conversations • Goal-oriented, organized, and detail-focused • Strong verbal and written communication skills What we offer: • Competitive base compensation with performance-based incentives • Benefits including medical, dental, vision, 401k, and paid time off • Career growth opportunities within a scaling organization • Ongoing training and leadership support • Collaborative team culture focused on client success Powered by JazzHR jOotuU8BAN
    $45k-68k yearly est. 20d ago
  • Customer Success Representative

    Targeted Talent

    Bilingual customer service job in Seattle, WA

    Job Description What you'll do Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on customer projects. Uncover, analyze, and comprehend a variety of system requirements requiring review and consideration of multiple business priorities Advise customers on solution features, configuration options, and system processes and procedures Configure and customize new customer instances, as well as understand and configure interfaces to third-party applications Manage changes to requested solutions, including following the documented change request process for scope and billing management Onboard clients, including creating training material and conducting effective training calls and/or visits with clients Proactively surface project risks and issues for the team to address as well as provide consultative guidance and dynamic solutions for any issues that arise Provide proactive outreach at all stages of the customer lifecycle Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and/or solutions Develop and maintain strong relationships with colleagues and clients to ensure maximum satisfaction and retention levels Participate in customer support standby rotations when the regular support team is unavailable Assist, if requested, in the sales process, providing technical sales support Skills you'll need Bachelor's degree in business or technology with one or more years' experience implementing business software in a consultative role within a SaaS environment preferred though greater experience in a related role with increasing responsibility may be considered as an appropriate substitution One or more years of experience managing software implementation projects Two or more years of software application implementation experience in a consultative role, preferably within a SaaS environment Excellent communication and presentation skills Must be personable and enjoy working with people in an entirely customer-facing role Knowledge of project management/delivery methods and tools Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation Working knowledge of Scrum and other Agile methodologies Bonus: previous experience with programming, or ability to write simple database queries and scripts Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems Experience in the Workforce Management domain preferred Experience with Salesforce (or other CRM) desired Ability to travel (job requires up to 30% travel) Comfortable working as needed in a remote environment with video-conferencing tools What you'll get Competitive wages ESPO (employee stock option program) Medical/dental vision coverage 401(k) Flexible PTO and 10 paid holidays per year Career advancement opportunities
    $45k-68k yearly est. 17d ago
  • Actors/Customer Service for Kids Birthday Parties (Seattle/Chicago)

    Kids Science Labs

    Bilingual customer service job in Seattle, WA

    If you love kids, having fun, learning and teaching, and enjoy engaging people, then you came to the right place. Kids Science Labs (************************* the world leader in hands-on science education, is seeking to hire our next great Birthday Team Member. This individual must be motivated and passionate, and ideally can deliver an exceptional birthday party experience to kids and their families on the weekend. We are seeking energetic individuals who can guide kids in their discovery of slime, chemical reactions, and other fun hands-on science experiences at our Chicago locations. Successful candidates can engage groups of young kids and parents, laugh, and believe strongly in KSL's mission. This is part-time role, which requires a Saturday/Sunday commitment, so college students; education majors and entertainers are encouraged to apply. This is a job you will enjoy that that will energize you. It is not mundane, it is not the same old thing, rather it will make you better and enable you to practice engaging different audiences. If you just want an hourly job, we are not the right place. In addition to our normal classes, camps, and field trips, Kids Science Labs delivers the most fun and exciting birthday experiments for kids 4-12, that are 90 minute events, where our team delivers a memorable experience while leading groups of 10-20 kids hands-on science mixing experiments and matching the kids excitement to engage in hands-on science. Theatre majors, Actors, Entertainers, Performers and just truly fun people are encouraged to apply for this exciting role at KSL. If you are not laughing all the time and able to adapt, this is not a good role for you. The birthday team is comprised of 3-4 individuals, who work collaboratively to deliver and exceptional customer experience for our guests. This candidate will know the ins and outs of delivering a truly memorable event at KSL and assist our other team members to execute the plan flawlessly. Candidates who desire to be teachers often start out on our Birthday Team and then work their way into a teaching position at Kids Science Labs. This is a Part-Time position where Associates can earn $20-$22/hour PLUS up $750/mo in Tips. It requires Saturday and/or Sunday availability. As a KSL Team Member, you will be expected to: Be genuine Successfully manage the dynamic environment of a birthday party Be responsible and reliable as a teammate Communicate well both verbally and via electronic communication Demonstrate exceptional customer service HAVE FUN, laugh, and engage Kids! Requirements Successful KSL Candidates must: Have open availability on Saturday and Sunday Have previous customer service experience preferably in childcare (babysitting), theater, education or retail. Be able to demonstrate the ability to engage a child Benefits As one of the best places to work in the U.S., KSL offers its associates: an engaging and fun working environment as well as competitive pay and comprehensive training. an inspired environment that is filled everyday with kids who will shape our future. an opportunity to learn how to engage people and express your ideas in ways that captivate audiences big and small, while influencing outcomes. the ability to celebrate the joy of providing the best birthday parties ever for kids!
    $20-22 hourly Auto-Apply 60d+ ago
  • Customer Success Representative

    Bidadoo Inc. 4.2company rating

    Bilingual customer service job in Seattle, WA

    Job DescriptionDescription: bidadoo auctions are the largest business and industrial online auction company on the world's largest marketplace. Our customers include leading Fortune 500 companies such as Herc Rentals, John Deere Remarketing, Boeing, Genie/Terex, Boeing, JCB, City of Seattle, John Deere Remarketing, etc. Responsibilities include: Customer / Seller Advocate in the Auction Service Center in support of Customer Success Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all Customer Services and Seller Success Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers Manage onboarding of customers and setting-up projects and customers for success - this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc. Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses Assist with sales analysis/reports Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations Assist with appraisal and valuation process: pictures, specifications, data entry, etc. Ability to learn and have intricate knowledge of the company's service offerings, processes, people, and technologies Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc Other duties as assigned in response to the sales team and to create repeat business. Requirements: Qualifications Include: 2+ years of experience in a B2B customer service role 1+ years of experience reviewing customer contracts Intermediate experience with Microsoft Office Suite and GSuite CRM experience- Salesforce preferred Sales support experience Collaborative, solution-based attitude Bidadoo is an equal opportunity employer.
    $38k-45k yearly est. 29d ago
  • Customer Service and Sales Agent

    Soutsakhone Soukphaly-Farmers Insurance Agency

    Bilingual customer service job in Tacoma, WA

    Job Description Join a team that cares about our customers and you! Soutsakhone & Oudom Insurance Agency in PUYALLUP, Washington, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Agent. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Mon-Fri Schedule Evenings Off Career Growth Opportunities Flexible Schedule Hands on Training Responsibilities Process and manage policy change requests with accuracy and efficiency, ensuring all client updates are handled promptly in compliance with underwriting and carrier guidelines. Complete Evidence of Insurance (EOI) requests and documentation with precision, maintaining timely and professional communication with clients, mortgagees, and other third parties. Demonstrate a thorough understanding of underwriting, rating methodologies, and compliance regulations, ensuring all activities align with company policies and state/federal insurance laws. Deliver exceptional customer service and support, building strong client relationships through attentive listening, clear communication, and a proactive approach to meeting insurance needs. Conduct regular follow-ups with clients to ensure satisfaction, address inquiries, resolve issues, and identify additional insurance needs that may lead to cross-selling or up-selling opportunities. Serve as a trusted advisor, educating clients on available products, coverage options, and risk management strategies tailored to their personal or commercial needs. Collaborate with internal teams and insurance carriers to streamline processes, troubleshoot policy issues, and provide seamless customer experiences from quote to claim. Requirements Eager to Learn and Grow: Demonstrates a genuine willingness to develop professionally, with an intuitive, resourceful mindset and a coachable attitude that welcomes feedback and guidance. Positive and Energetic Attitude: Approaches each day with enthusiasm, optimism, and a can-do spirit, creating a motivating and supportive environment for both clients and team members. Highly Self-Motivated: A proactive self-starter with a strong sense of urgency and the ability to take initiative without constant direction. Excellent Communication Skills: Strong interpersonal abilities with clear, professional verbal and written communication; able to build rapport quickly and convey information effectively. Professional Phone Etiquette: Comfortable handling both inbound and outbound calls with courtesy, clarity, and professionalism, maintaining the highest standards in every interaction. Customer-Focused Mindset: Committed to delivering exceptional service by understanding client needs, offering personalized solutions, and ensuring a positive experience at every touchpoint. Effective Problem-Solving Abilities: Able to assess situations quickly, identify potential solutions, and take appropriate action to resolve client concerns confidently and efficiently. Open to Entry-Level Candidates: No prior insurance experience required, only a strong desire to learn and grow within a supportive, fast-paced environment.
    $29k-37k yearly est. 12d ago
  • Automotive customer service advisor

    M&N Absolute Auto Repair

    Bilingual customer service job in Everett, WA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Employee discounts Free uniforms Opportunity for advancement Paid time off About the Role: Join M&N Absolute Auto Repair as an Automotive Customer Service Advisor, where you'll be the friendly face and voice that connects our customers with top-notch automotive care. In this dynamic role, you'll help ensure a seamless experience for our clients while contributing to a team that values excellence and customer satisfaction. Responsibilities: Greet customers warmly and assess their automotive service needs. Provide accurate estimates and explain recommended services and repairs. Coordinate service appointments and manage the service workflow. Communicate effectively with technicians and customers regarding vehicle status. Handle customer inquiries and resolve any issues or concerns promptly. Maintain accurate records of customer interactions and service history. Promote additional services and products to enhance customer satisfaction. Ensure a clean and organized service area for an inviting customer experience. Requirements: High school diploma or equivalent; automotive background is a plus. Proven experience in customer service, preferably in the automotive industry. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks. Basic computer skills and familiarity with automotive service software. Positive attitude and a passion for helping customers. Valid driver's license with a clean driving record. About Us: M&N Absolute Auto Repair has been serving the Everett, WA community for over a decade, providing reliable and high-quality automotive services. Our customers love us for our honest approach and commitment to excellence, while our employees appreciate a supportive work environment that fosters growth and teamwork.
    $31k-38k yearly est. 5d ago
  • Customer Service Representative (Part Time)

    Fastsigns 4.1company rating

    Bilingual customer service job in Seattle, WA

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement FASTSIGNS #282101 is hiring for a part-time Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the first point of contact with current and prospective customers in our FASTSIGNS Center Learn to prepare estimates, and ensure timely delivery of finished orders Enjoy daily team meetings, and be intimately involved in the success of the FASTSIGNS Center Work with customers primarily via email and telephone, and occasionally in-person Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent An outgoing personality, someone who is eager to learn and has the ability to build relationships Great listening and organizational skills Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $22.00 - $25.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $22-25 hourly Auto-Apply 60d+ ago
  • Customer Service Agent

    Fsqa

    Bilingual customer service job in Seattle, WA

    The Customer Service Agent is responsible for providing customer service to all inbound and outbound passengers. A three (3) weeks paid Customer Service Agent training is provided in Honolulu. Essential Functions: Prepare, report and account for necessary documents. Accountable for money transactions. Check and correct reports and other documents. Operate equipment necessary to perform job. Where required, record and report meteorological observations. Perform Aircraft Marshall duties as required, and other related duties as customarily performed.
    $29k-37k yearly est. 60d+ ago

Learn more about bilingual customer service jobs

How much does a bilingual customer service earn in Woodinville, WA?

The average bilingual customer service in Woodinville, WA earns between $30,000 and $45,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.

Average bilingual customer service salary in Woodinville, WA

$37,000

What are the biggest employers of Bilingual Customer Services in Woodinville, WA?

The biggest employers of Bilingual Customer Services in Woodinville, WA are:
  1. 1715 High School
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