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Bilingual operator vs answering service telephone operator

The differences between bilingual operators and answering service telephone operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a bilingual operator and an answering service telephone operator. Additionally, an answering service telephone operator has an average salary of $35,244, which is higher than the $33,197 average annual salary of a bilingual operator.

The top three skills for a bilingual operator include customer service, inbound calls and scheduling appointments. The most important skills for an answering service telephone operator are customer service, appointment scheduling, and transferring calls.

Bilingual operator vs answering service telephone operator overview

Bilingual OperatorAnswering Service Telephone Operator
Yearly salary$33,197$35,244
Hourly rate$15.96$16.94
Growth rate7%-
Number of jobs32,74626,945
Job satisfaction--
Most common degreeBachelor's Degree, 34%Associate Degree, 32%
Average age5353
Years of experience22

Bilingual operator vs answering service telephone operator salary

Bilingual operators and answering service telephone operators have different pay scales, as shown below.

Bilingual OperatorAnswering Service Telephone Operator
Average salary$33,197$35,244
Salary rangeBetween $27,000 And $40,000Between $23,000 And $52,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between bilingual operator and answering service telephone operator education

There are a few differences between a bilingual operator and an answering service telephone operator in terms of educational background:

Bilingual OperatorAnswering Service Telephone Operator
Most common degreeBachelor's Degree, 34%Associate Degree, 32%
Most common majorBusinessHealth Care Administration
Most common college--

Bilingual operator vs answering service telephone operator demographics

Here are the differences between bilingual operators' and answering service telephone operators' demographics:

Bilingual OperatorAnswering Service Telephone Operator
Average age5353
Gender ratioMale, 39.1% Female, 60.9%Male, 14.6% Female, 85.4%
Race ratioBlack or African American, 14.3% Unknown, 3.6% Hispanic or Latino, 18.6% Asian, 3.3% White, 59.1% American Indian and Alaska Native, 1.2%Black or African American, 13.0% Unknown, 3.5% Hispanic or Latino, 13.3% Asian, 4.4% White, 64.5% American Indian and Alaska Native, 1.2%
LGBT Percentage19%19%

Differences between bilingual operator and answering service telephone operator duties and responsibilities

Bilingual operator example responsibilities.

  • Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
  • Maintain great customer relations with VIP arrivals

Answering service telephone operator example responsibilities.

  • Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
  • Maintain great customer relations with VIP arrivals

Bilingual operator vs answering service telephone operator skills

Common bilingual operator skills
  • Customer Service, 22%
  • Inbound Calls, 20%
  • Scheduling Appointments, 12%
  • Conference Calls, 9%
  • Outbound Calls, 7%
  • Telephone Calls, 7%
Common answering service telephone operator skills
  • Customer Service, 38%
  • Appointment Scheduling, 12%
  • Transferring Calls, 12%
  • Two-Way Radio, 10%
  • Switchboards, 9%
  • Computer System, 7%

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