Bilingual operator vs call center operator

The differences between bilingual operators and call center operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a bilingual operator and a call center operator. Additionally, a bilingual operator has an average salary of $33,197, which is higher than the $31,022 average annual salary of a call center operator.

The top three skills for a bilingual operator include customer service, inbound calls and scheduling appointments. The most important skills for a call center operator are strong customer service, patients, and data entry.

Bilingual operator vs call center operator overview

	Bilingual Operator	Call Center Operator
Yearly salary	$33,197	$31,022
Hourly rate	$15.96	$14.91
Growth rate	7%	-4%
Number of jobs	32,746	215,083
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 36%
Average age	53	53
Years of experience	2	2

Bilingual operator vs call center operator salary

Bilingual operators and call center operators have different pay scales, as shown below.

	Bilingual Operator	Call Center Operator
Average salary	$33,197	$31,022
Salary range	Between $27,000 And $40,000	Between $22,000 And $42,000
Highest paying City	-	Vacaville, CA
Highest paying state	-	New York
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Media

Differences between bilingual operator and call center operator education

There are a few differences between a bilingual operator and a call center operator in terms of educational background:

	Bilingual Operator	Call Center Operator
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Bilingual operator vs call center operator demographics

Here are the differences between bilingual operators' and call center operators' demographics:

	Bilingual Operator	Call Center Operator
Average age	53	53
Gender ratio	Male, 39.1% Female, 60.9%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 14.3% Unknown, 3.6% Hispanic or Latino, 18.6% Asian, 3.3% White, 59.1% American Indian and Alaska Native, 1.2%	Black or African American, 14.4% Unknown, 3.6% Hispanic or Latino, 17.4% Asian, 3.4% White, 60.0% American Indian and Alaska Native, 1.2%
LGBT Percentage	19%	19%

Differences between bilingual operator and call center operator duties and responsibilities

Bilingual operator example responsibilities.

Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
Maintain great customer relations with VIP arrivals

Call center operator example responsibilities.

Manage confidential documents and records with strict compliance to HIPAA.
Manage patient's records and make sure they are protected under the HIPPA laws.
Page all Dr's and staff when need.
Comply with HIPAA regulations at all times.
Create daily reports to monitor patient census, food allergies and nutritional plans.
Oversee scheduling, re-scheduling, and input appointment information into the systems EMR.

Bilingual operator vs call center operator skills

Common bilingual operator skills

Customer Service, 22%
Inbound Calls, 20%
Scheduling Appointments, 12%
Conference Calls, 9%
Outbound Calls, 7%
Telephone Calls, 7%

Common call center operator skills

Strong Customer Service, 50%
Patients, 10%
Data Entry, 5%
Customer Service, 5%
Phone Calls, 4%
Telephone Calls, 3%

Bilingual Operator vs. similar jobs

Bilingual Operator related careers

Bilingual Operator related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Bilingual Operator
Bilingual Operator vs Call Center Operator

Updated January 8, 2025

Browse office and administrative jobs