Bilingual operator vs exchange operator

The differences between bilingual operators and exchange operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a bilingual operator and an exchange operator. Additionally, a bilingual operator has an average salary of $33,197, which is higher than the $31,600 average annual salary of an exchange operator.

The top three skills for a bilingual operator include customer service, inbound calls and scheduling appointments. The most important skills for an exchange operator are emergency calls, telephone calls, and PBX.

Bilingual operator vs exchange operator overview

	Bilingual Operator	Exchange Operator
Yearly salary	$33,197	$31,600
Hourly rate	$15.96	$15.19
Growth rate	7%	-
Number of jobs	32,746	27,129
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 49%
Average age	53	53
Years of experience	2	2

Bilingual operator vs exchange operator salary

Bilingual operators and exchange operators have different pay scales, as shown below.

	Bilingual Operator	Exchange Operator
Average salary	$33,197	$31,600
Salary range	Between $27,000 And $40,000	Between $23,000 And $42,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between bilingual operator and exchange operator education

There are a few differences between a bilingual operator and an exchange operator in terms of educational background:

	Bilingual Operator	Exchange Operator
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	-	-

Bilingual operator vs exchange operator demographics

Here are the differences between bilingual operators' and exchange operators' demographics:

	Bilingual Operator	Exchange Operator
Average age	53	53
Gender ratio	Male, 39.1% Female, 60.9%	Male, 32.7% Female, 67.3%
Race ratio	Black or African American, 14.3% Unknown, 3.6% Hispanic or Latino, 18.6% Asian, 3.3% White, 59.1% American Indian and Alaska Native, 1.2%	Black or African American, 14.2% Unknown, 3.9% Hispanic or Latino, 18.4% Asian, 3.2% White, 59.0% American Indian and Alaska Native, 1.3%
LGBT Percentage	19%	19%

Differences between bilingual operator and exchange operator duties and responsibilities

Bilingual operator example responsibilities.

Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
Maintain great customer relations with VIP arrivals

Exchange operator example responsibilities.

Dispatch engineering assistance request using the HotSOS program.
Train and monitor new hires daily PBX process and operations.
Initiate email and phone hotline to quickly troubleshoot clients' trading issues.
Monitor transactions in the AML and OFAC screening queues for potential suspicious activity.
Supervise telecommunication operations and reinforce the confidentiality in telecommunications.
Supervise telecommunication operations and reinforce the confidentiality in telecommunications.

Bilingual operator vs exchange operator skills

Common bilingual operator skills

Customer Service, 22%
Inbound Calls, 20%
Scheduling Appointments, 12%
Conference Calls, 9%
Outbound Calls, 7%
Telephone Calls, 7%

Common exchange operator skills

Emergency Calls, 31%
Telephone Calls, 26%
PBX, 18%
Foreign Exchange, 18%
Two-Way Radio, 7%