Call center representative jobs in Colonie, NY

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role: The Member Advocate serves as a trusted advisor, empathetic listener, and service professional, delivering world-class support with a hospitality-driven approach. This role is designed to elevate the member experience by blending financial expertise with the warmth and attentiveness found in the best hospitality environments. Member Advocates engage members in meaningful, consultative conversations that uncover needs, offer tailored solutions, and build lasting relationships. Member Advocates are empowered to resolve issues independently at first contact, leveraging advanced problem-solving skills and digital fluency to navigate systems efficiently. They handle sensitive and complex interactions with care, ensuring every member feels heard, understood, and valued. Member Advocates are also champions of continuous improvement, always seeking ways to enhance service delivery, efficiency, and member outcomes. Essential Job Functions/Responsibilities: Provide exceptional service by actively listening, demonstrating empathy, and resolving member inquiries with professionalism and accuracy. Resolve issues at first contact whenever possible, using sound judgment, resourcefulness, and a thorough understanding of internal policies and procedures. Manage inbound calls, chats, and / or emails related to account information, transactions, digital banking, and financial products. Proactively educate members on Broadview's products, services, and digital tools, identifying opportunities to enhance financial wellness and deepen relationships. Maintain a thorough understanding of Broadview policies, procedures, and compliance requirements to ensure accurate and secure handling of member information. Navigate multiple banking systems and technologies to research, resolve, and document member interactions efficiently and securely while ensuring compliance with regulatory requirements and internal controls on handling member data and financial transactions. Meet or exceed performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. Continuously seek opportunities to improve service delivery, streamline processes, and enhance member outcomes. Collaborate with team members and leadership to support a positive, solutions-oriented culture and contribute to ongoing process improvements. Participate in ongoing training and development to strengthen product knowledge, technical proficiency, and communication skills. Minimum Job Qualifications: Associate's degree or equivalent experience (a combination of education and relevant work experience will be considered). Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. Demonstrated ability to resolve issues independently and efficiently, with a focus on first contact resolution. Strong proficiency in navigating banking technologies and digital platforms. Lending certification is a plus. Ability to work a structured schedule that includes evenings and weekends. Starting Compensation: $30.00/hr., plus a competitive benefits package Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Two and a half weeks of training in Albany, NY is required for this position. Broadview will provide your hotel and rental car for this training. Summary of Role: The Member Advocate is responsible for resolving complex member issues and escalations with professionalism, accuracy, and empathy within a call center environment. This role supports financial transactions, investigates fraud, manages fee refunds, and ensures compliance with internal policies and regulations. The Member Advocate plays a critical role in advocating for members and delivering an exceptional experience during sensitive or complicated interactions. Essential Job Functions/Responsibilities: Resolve escalated or complex member issues, ensuring first-contact resolution and a positive member experience within a call center environment. Adherence to call center protocols, data protection policies and performance metrics such as call handling time, quality assurance and customer satisfaction scoring. Log all member inquiries within dedicated case management program, capturing key information, follow up requirements and learning/enhancement opportunities. Handle sensitive member complaints and disputes with professionalism, empathy, and care. Process financial transactions, open/close accounts, and manage debit/ATM cards and disputes. Review and process loan and credit card applications, providing clear and accurate information. Investigate potential fraud and wire requests, escalating suspicious activity as needed. Decision fee refunds within defined authority, balancing member satisfaction and policy. Ensure regulatory and policy compliance across all interactions and processes. Serve as liaison between front-line staff and internal departments to resolve member concerns. Identify recurring member pain points and recommend process improvements to leadership. Participate in job-related training, special projects, and department meetings as needed. Minimum Job Qualifications: Associates degree or equivalent OR one to two years related experience and/or training. (Equivalent combinations of education and experience will also be considered). Minimum of 2 years' contact center experience Lending certification a plus. Flexible to work a structured schedule that includes evening and weekend hours Commitment to delivering exceptional customer service and driving continuous improvement Starting Compensation: $30.00/hr., plus a competitive benefits package Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at ********************************** Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role * Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions. * Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. * Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. * Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent. Skills & Abilities * Clear, straightforward and professional communication with customers and colleagues. * Proven sales techniques with consistent achievement of sales goals. * Proficiency in computer and consumer electronics. * Competence in using personal computers and relevant software applications, including billing systems. * Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. * Demonstrated judgment and initiative in accomplishing job duties. * Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications * 2+ years of call center sales experience. #LI-DS1 SIB120 2025-66761 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $23.65. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $12,625. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Call Center Representative: Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the career growth opportunities are abundant, please read on! Renewal by Andersen is looking for goal-oriented and ambitious call center representatives. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position. Responsibilities What We Offer: Paid training for an invaluable skill set. A company culture that values integrity and the hard work of their employees. Opportunities for advancement. A Day in the Life of a Call Center Representative: Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments. You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments. Follow up on customer inquiries. Transfer customer calls to the appropriate staff or department. Qualifications Requirements: Previous customer service, sales, or marketing experience. Call center experience a plus! General computer knowledge and internet savvy. Goal driven with the ability to handle feedback. If we have described you and you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you! Job Type: Part-time/full-time/flexible schedule. Pay Rate: 18/hr with bonus incentives.

Call Center Representative: Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the career growth opportunities are abundant, please read on! Renewal by Andersen is looking for goal-oriented and ambitious call center representatives. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position. Responsibilities What We Offer: Paid training for an invaluable skill set. A company culture that values integrity and the hard work of their employees. Opportunities for advancement. A Day in the Life of a Call Center Representative: Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments. You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments. Follow up on customer inquiries. Transfer customer calls to the appropriate staff or department. Qualifications Requirements: Previous customer service, sales, or marketing experience. Call center experience a plus! General computer knowledge and internet savvy. Goal driven with the ability to handle feedback. If we have described you and you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you! Job Type: Part-time/full-time/flexible schedule. Pay Rate: 18/hr with bonus incentives.

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role: The Member Advocate serves as a trusted advisor, empathetic listener, and service professional, delivering world-class support with a hospitality-driven approach. This role is designed to elevate the member experience by blending financial expertise with the warmth and attentiveness found in the best hospitality environments. Member Advocates engage members in meaningful, consultative conversations that uncover needs, offer tailored solutions, and build lasting relationships. Member Advocates are empowered to resolve issues independently at first contact, leveraging advanced problem-solving skills and digital fluency to navigate systems efficiently. They handle sensitive and complex interactions with care, ensuring every member feels heard, understood, and valued. Member Advocates are also champions of continuous improvement, always seeking ways to enhance service delivery, efficiency, and member outcomes. Essential Job Functions/Responsibilities: * Provide exceptional service by actively listening, demonstrating empathy, and resolving member inquiries with professionalism and accuracy. * Resolve issues at first contact whenever possible, using sound judgment, resourcefulness, and a thorough understanding of internal policies and procedures. * Manage inbound calls, chats, and / or emails related to account information, transactions, digital banking, and financial products. * Proactively educate members on Broadview's products, services, and digital tools, identifying opportunities to enhance financial wellness and deepen relationships. * Maintain a thorough understanding of Broadview policies, procedures, and compliance requirements to ensure accurate and secure handling of member information. * Navigate multiple banking systems and technologies to research, resolve, and document member interactions efficiently and securely while ensuring compliance with regulatory requirements and internal controls on handling member data and financial transactions. * Meet or exceed performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. * Continuously seek opportunities to improve service delivery, streamline processes, and enhance member outcomes. * Collaborate with team members and leadership to support a positive, solutions-oriented culture and contribute to ongoing process improvements. * Participate in ongoing training and development to strengthen product knowledge, technical proficiency, and communication skills. Minimum Job Qualifications: * Associate's degree or equivalent experience (a combination of education and relevant work experience will be considered). * Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. * Demonstrated ability to resolve issues independently and efficiently, with a focus on first contact resolution. * Strong proficiency in navigating banking technologies and digital platforms. * Lending certification is a plus. * Ability to work a structured schedule that includes evenings and weekends. Starting Compensation: $30.00/hr., plus a competitive benefits package Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************

Job DescriptionCall Center Representative Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English. Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment. We'll offer you... 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are looking for someone who possesses the following characteristics and traits: Eager to learn Self-driven On time Good people skills Looking for a career, not just a job Opportunity for advancement Chatty and good with people! Professional phone and writing/email/text skills Competent computer skills that will be evaluated during the pre-screen process Bilingual a plus You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed! Pay: $34,840.00 - $60,000.00 per year Schedule: Monday to Friday Weekends as needed Experience: Sales: 1 year (Preferred) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: Driver's License and a clean driving history (Preferred)

Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English. Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment. We'll offer you... 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are looking for someone who possesses the following characteristics and traits: Eager to learn Self-driven On time Good people skills Looking for a career, not just a job Opportunity for advancement Chatty and good with people! Professional phone and writing/email/text skills Competent computer skills that will be evaluated during the pre-screen process Bilingual a plus You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed! Pay: $34,840.00 - $60,000.00 per year Schedule: Monday to Friday Weekends as needed Experience: Sales: 1 year (Preferred) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: Driver's License and a clean driving history (Preferred)

Job DescriptionDescription: • The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. • The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. • The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities. • The Candidate shall track inquires, questions and answers and provide resolution. • The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. • The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities. • The Candidate shall maintain and update Various On-Call Schedules. • The Candidate shall operate monitor and responds to fire and smoke alarms. • The Candidate shall provide directory information for both internal and external caller through computer system • The Candidate should have ability to handle busy switchboard and emergency situations. • The Candidate should provide best customer service at all times while using good discretion and judgment. • The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department. Requirements: CITIZENSHIP REQUIREMENT: US Citizenship EDUCATION AND QUALIFICATIONS: • The Candidate should posses Associate Degree or equivalent MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Candidate must have 1 -2 years of experience as Telephone Operator • The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. • The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.

Job DescriptionBenefits: Competitive salary Free uniforms Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Insight Global is seeking a Customer Service Call Center Representative for our client in Schenectady, NY. As part of our team, a Customer Service Representative/Dispatcher will take incoming calls and make outgoing calls. You would be responsible for scheduling appointments, confirmations, and follow up calls. Above all, you will use your communication and active listening skills to provide customers with exceptional service. Specific duties include: - Providing our customers with an exceptional customer service experience - Answering incoming calls - Making outgoing calls - Scheduling appointments - Assisting with customer retention - Working with all departments to ensure timely resolution of customer issues - Presenting service agreements and options - Resolving customer issues - Data entry We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -Call Center Experience -Ability to handle un-happy customers and difficult personalities -Detail oriented and motivated -excellent communication skills and active listening skills -dispatch exp -exp in similar construction or home services industry

is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly growing team! Your role at BHSN: The Call Center Representative is on the front lines of delivering an exceptional customer experience for those that we serve in those organizations in which we partner. Expected to provide an exceptional patient experience in every counter, aligned with the organization's core values. This role plays a crucial part in our organization's first encounter with those that we serve. Work Schedule: Monday through Friday flexible schedule needed as the position requires a mixed schedule of mornings and evenings to meet the needs of the program. What's in it for you? Generous benefits, including personalized health coverage, paid time off, and holiday pay Working within our community, making a real impact, working alongside passionate colleagues Accessible leadership team, coaching for your growth, and ample training opportunities As a rapidly growing organization, there are endless opportunities to grow within the organization What your day might look like: Helps patients understand and access our services better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively Helps keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document all interactions in real-time Assists individuals in making appointments for various clinical services throughout the BHSN System Communicates clear instructions related to scheduled services utilizing appropriate guidelines Identify and empathetically address patient concerns and, if necessary, escalate appropriately Triages specific and complex inquiries to the appropriate resource (management, clinical call center, billing call center, etc.) Supports collaboration and teamwork by sharing information and responding to questions/requests from the rehabilitation team and other support providers Your skills and qualifications: High school diploma/GED 1+ years of experience in a customer service role preferred. Valid NYS driver's license and reliable transportation required for local and regional travel. EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions , citizenship or immigration status or any other factor prohibited by law.

Serves as the point of contact for customers, handles inquiries, comments, and service requests. Responsible for providing information about products, services, and resolving issues. Ensure customer satisfaction by delivering timely and effective support. Job Duties * Make outbound calls, answer phones, check voicemail, forward calls as needed, and take messages * Direct guests, route calls as needed * Upload data and provide tracking information on documents and logs * Assist customers with questions/information requested * Work closely with all Opus Inspection departments to improve the level of service to the customer. * Performs customer service-oriented duties as assigned Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle Inspection through innovative technologies, customer focus and operational excellence. Opus' technologies and services help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle Information Databases, and developing differentiated solutions for remote vehicle monitoring. * Strong communication, problem solving, and organization skills * Excellent organizational and multi-tasking abilities * Problem solving skills with focus on customer satisfaction * Minimum typing speed of 45 wpm * High School/GED equivalent * Ability to lift up to 25lbs * Proven experience in customer service or related roles

Call Center Representative - Coggins Auto Group If you're dependable, quick on a keyboard, and thrive in a fast-paced environment where teamwork and communication matter - you'll love it here. Coggins Auto Group is a family-owned dealership that values professionalism, accountability, and results. We'll train the right person, but you must bring focus, energy, and reliability to the table. We're looking for someone who: Shows up on time - every time Types quickly and accurately while speaking with customers Learns fast, follows directions, and pays attention to detail Keeps a positive attitude and works well with others Communicates clearly - by phone, email, and text Is self-motivated, goal-oriented, and organized Day-to-day responsibilities: Scheduling service and sales appointments Responding promptly to online inquiries Managing inbound and outbound calls, texts, and emails Following up with existing customers and assisting new ones Tracking communication in our CRM system Building relationships that keep customers coming back Requirements: Must be available to work Saturdays (rotational) Strong verbal and written communication skills Must be comfortable using computers and typing while talking Reliable attendance and professional demeanor are non-negotiable Prior customer service or call center experience preferred Compensation & Benefits: Hourly base + commission & bonuses ($35,000-$50,000 annually) Health, dental, vision and 401(k) with match Paid time off and flexible scheduling Growth opportunities within a growing family-owned business If you take pride in showing up, staying sharp, and doing things right - we want to hear from you. Apply today and start a career where reliability and performance get noticed.

Did you know? We are one of the largest German e-commerce companies and are looking for reinforcement in Amsterdam Imagine being the first voice our customers hear when they have a question - or the helping hand when a design isn't quite fitting yet. That's exactly what your daily business will be with us. To strengthen our team in Amsterdam, we are looking for a dedicated Customer Service Agent m/f/d for our online printing services for the Dutch and Belgian-Flemish market - and maybe you're the person who will help us bring even more service, heart, and creativity to our customers every day. In this role, you will support customers from the Netherlands and Belgium via phone, email, chat, or social media. You will advise them on our wide range of services, help with design or file uploads, and make sure every request is handled quickly, politely, and professionally. You will also collaborate closely with our marketing team to create and publish engaging social media content. You will ensure our customers have an excellent experience - no matter how complex the request. To do so, you will maintain close contact with our production team in Germany, provide updates, and work together with your colleagues to solve even the trickiest issues.

TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future.

We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: Love for customers and their experience with a product Analytical skills and ability to leverage data to drive decision-making Excellent communication and interpersonal skills Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders Experience with customer support ticketing systems and CRM platforms Knowledge of customer support metrics and industry best practices Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) Able to help customers on weekends if needed Key Responsibilities: They're responsible for answering customer questions that come in via the website(s) Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently. Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue. You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat. So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills. As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers. Complete training Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like. While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills. Applicant Location: USA ONLY

*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes. Call Center Operator Example Corp is seeking a Call Center Operator in the New York Metro Area! ** Competitive Pay, Fun Work Environment, and Opportunities for Growth! ** Say YES to a better opportunity! Based in Colorado, Example Corp is known for its work hard/play hard mentality. We love to enjoy life, are proud of our community, and believe in the power of YES. * YES to personal growth. * YES to striving for excellence. * YES to methods that empower our employees. We need a dedicated, energetic, team player to join our ever-growing network of dealerships. Are you ready to say YES and be a part of the Team? Apply today! What we Offer Competitive pay! Paid vacation! An extensive benefits package including medical, dental, vision, life and disability insurance, and more! 401(k) with employer contribution! Tuition assistance! Gym membership reimbursement! Fun team atmosphere! General Summary The Toyota-Certified Service Technician will diagnose vehicle service problems and make necessary repairs and adjustments in a professional, quality manner. Essential Functions Ensure current knowledge of latest technical data and service procedures Attend required service training sessions or meetings and share expertise with others Maintain the basic tools necessary to complete assigned jobs Maintain the ability to use all company equipment and tools correctly, or seek assistance as needed; clean and lock up all tools daily Complete "technician inspection" thoroughly Perform quality repairs; have a "fix the vehicle right the first time" mentality Advise ASM of needed repairs, including parts needs; advise manager of any changes or deviations from the original repair instructions on the repair order Complete comprehensive documentation of cause / correction, specifications, and any other pertinent information needed to describe repair activities Maintain a neat, clean and orderly work area at all times Assist in the cleanup of the team area each evening Clock on and off all repair orders as required Perform PDI following the guidelines on the manufacturer's check sheets, including road test Maintain a positive attitude when dealing with management, parts personnel and other technicians Requirements Must Be Toyota-Certified Must be current in at least (6) ASE Certifications Have a high level of motivation and demonstrated ability to learn and succeed Ability to read and comprehend instructions and information Proven knowledge of vehicle mechanical operations Valid, in-state driver's license and favorable Motor Vehicle Record Ability to pass a pre-employment background check and drug test Authorized to work in the United States Must be at least 18 years of age Don't let this opportunity pass you by! Apply now! *** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts *** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages

• The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. • The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. • The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities. • The Candidate shall track inquires, questions and answers and provide resolution. • The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. • The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities. • The Candidate shall maintain and update Various On-Call Schedules. • The Candidate shall operate monitor and responds to fire and smoke alarms. • The Candidate shall provide directory information for both internal and external caller through computer system • The Candidate should have ability to handle busy switchboard and emergency situations. • The Candidate should provide best customer service at all times while using good discretion and judgment. • The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department. Requirements CITIZENSHIP REQUIREMENT: US Citizenship EDUCATION AND QUALIFICATIONS: • The Candidate should posses Associate Degree or equivalent MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Candidate must have 1 -2 years of experience as Telephone Operator • The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. • The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.