Call center representative jobs in McAllen, TX - 146 jobs

The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community partners. ESSENTIAL FUNCTIONS: * Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position. * Review and identify job opportunities for customers and provide referrals to qualified candidates. * Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire. * Develop constructive and cooperative working relationships with internal team members, the public and external partners. * Actively seeks ways to improve workforce services to meet labor market needs. * Contributes to the Career Center performance goals, including customer service and following-up with workforce center customers. * Performs other duties as assigned and fulfills responsibilities as required. KNOWLEDGE / SKILLS / ABILITIES: * Previous knowledge of workforce development or career counseling services is helpful. * Knowledge of the local communities being served and understanding labor market and resources. * Able to learn and use computers, systems, and programs such as word processing, and spreadsheets. * Exceptional customer service and interpersonal skills. * Able to work with diverse customers with unique needs and communication styles. * Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. * Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers. * Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. EDUCATION AND EXPERIENCE: * High school diploma or GED. * Valid driver's license and proof of insurance with good driving record. * Six months of relevant experience preferred. * Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS AND WORKING CONDITIONS: Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * ----------------------------------------------------------------------------------------------------------------------- COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! * Health Insurance * Wellness Reimbursement * Generous Paid Time Off * Paid Parental Leave * 401(K) with 100% Employer Match up to 6% of individual contributions * Dental * Vision * Life Insurance * Short and Long Term Disability * Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications. JOB CODE: 8810N5 - CSR

The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community partners. ESSENTIAL FUNCTIONS: Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position. Review and identify job opportunities for customers and provide referrals to qualified candidates. Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire. Develop constructive and cooperative working relationships with internal team members, the public and external partners. Actively seeks ways to improve workforce services to meet labor market needs. Contributes to the Career Center performance goals, including customer service and following-up with workforce center customers. Performs other duties as assigned and fulfills responsibilities as required. KNOWLEDGE / SKILLS / ABILITIES: Previous knowledge of workforce development or career counseling services is helpful. Knowledge of the local communities being served and understanding labor market and resources. Able to learn and use computers, systems, and programs such as word processing, and spreadsheets. Exceptional customer service and interpersonal skills. Able to work with diverse customers with unique needs and communication styles. Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers. Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. EDUCATION AND EXPERIENCE: High school diploma or GED. Valid driver's license and proof of insurance with good driving record. Six months of relevant experience preferred. Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS AND WORKING CONDITIONS: Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ------------------------------------------------------------------------------------------------------------------------ COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! Health Insurance Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match up to 6% of individual contributions Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications. JOB CODE: 8810N5 - CSR

Job Description Do you enjoy working in customer support and helping others? If so, we have the job for you! AnswerOne is immediately accepting applications in our call center for Full Time Bilingual Inbound Call Center Representatives. We are looking for motivated and performance-driven people. More importantly, we are looking for the RIGHT people to fill these unique and important positions. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care, detail, and most importantly, empathy! This is an in-office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Must be fluent in Spanish and English Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $18.50 / Hour with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour. Shifts Offered: Full Time - 40 hours per week, 10 hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today! Job Posted by ApplicantPro

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English and Spanish communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environment Preferred Qualifications * 1+ years of call center experience CRT110 2026-68049 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

A Call Center Representative takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.

Job Description B Enterprises is expanding and actively seeking driven, career-minded individuals ages 18-25 who want more than just a job. If you're ambitious, coachable, and ready to grow fast, this opportunity is for you. Compensation $725 - $1,200 per week as per written agreement Performance-based incentives Weekly earnings potential based on effort and results POSITION DETAILS No experience required - paid training provided Full-time hours with flexible scheduling Rapid advancement opportunities WHY JOIN B ENTERPRISES? Strong earning potential with performance-based pay Management trainee program for top performers Paid vacations • Franchise opportunities available in 60-90 days for qualified individuals Hands-on experience in marketing, sales, management & customer service Supportive, competitive culture built on trust, integrity & teamwork IDEAL BACKGROUNDS (NOT REQUIRED) Customer Service Retail Sales Restaurant & Hospitality Call Center General Labor REQUIREMENTS 18 years or older Reliable vehicle & neat, professional appearance Full-time availability (flexible schedule) Strong communication skills Team player with a goal-driven mindset THIS ROLE IS PERFECT FOR Recent grads or students seeking a career path Individuals tired of dead-end jobs People who want growth, leadership & real opportunity Self-motivated individuals ready to earn based on effort APPLY NOWB Enterprises is actively hiring, and positions are filling quickly. If you're ready to start immediately and build something long-term, apply today

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with agents and policyholders, delivering personalized support that reinforces the value of partnering with or being insured by AssuranceAmerica. This is a unique opportunity to join a growing company where your impact will be seen, and your career can flourish. High-performing team members in this role will have clear paths to advance within the Customer Experience department or explore new opportunities across other fast-growing areas of the business. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: Serve as a problem-solver on the front lines, responding to inbound customer calls with a focus on identifying root cause of issues, analyzing unique situations, and delivering accurate, personalized solutions that align with company standards and customer needs. Apply sound judgement and critical thinking when assisting with underwriting activities, ensuring timely and appropriate handling of exceptions or nuanced policy scenarios. Navigate and leverage the policy management system efficiently, using its tools to troubleshoot issues, improve processing accuracy, and identify trends or recurring challenges. Collaborate across the team with a solutions-oriented mindset, contributing to team discussions and best practices that enhance customer outcomes and operational effectiveness. Prioritize and organize daily tasks with attention to detail and time management, ensuring timely and thorough resolution of customer inquiries and back-end responsibilities. Consistently meet or exceed departmental KPIs and performance metrics by balancing efficiency with high-quality customer engagement. Demonstrate initiative and a growth mindset, actively seeking opportunities to broaden knowledge across departments and contribute to process improvements - positioning yourself for future advancement into roles in underwriting, sales, claims, or operations. About YOU You thrive in a fast-paced, technology-driven environment and can adapt quickly to changing demands. You're confident making independent decisions by analyzing multiple data points and applying sound judgment. You consistently demonstrate integrity, professionalism, and accountability in everything you do. You collaborate well with others and contribute positively to a team-oriented culture. Required Bachelor's degree OR 1-2 years of experience in a role requiring critical thinking, problem resolution, and direct interaction with clients or stakeholders. Creative problem-solving abilities, with the capacity to collaborate across departments and consider diverse perspectives in decision-making. Excellent PC skills. Preferred Bilingual (English-Spanish). Experience in inside sales, supply chain, or logistics roles involving client support and a solutions-focused approach. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to navigate various departments of the organization's physical premises.

$19.00/hr | Onsite Call Center Representative | Shifts: Morning, Afternoons and Overnight Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support. You'll be the first point of contact for members, handling inbound questions across phone, email, chat, and digital channels. Veterans and military family members are encouraged to apply RESPONSIBILITIES What You'll Do * Answer inbound customer service calls, emails and chats * Assist with: * Credit card and consumer loan questions * Fraud-related inquiries and authorizations * Checking, savings, and CD account maintenance * Help members recover online credentials * Complete account updates (authorized users, balance transfers, IRA changes) * Document interactions clearly and accurately * Escalate issues when needed and follow established procedures * Meet service level, quality, and attendance expectations QUALIFICATIONS What We're Looking For * 1 year of customer service experience required: banking, financial services, call center, insurance, or fraud experience a plus * Call center experience preferred but not required * High School Diploma or GED * Strong verbal and written communication skills * Comfortable handling difficult conversations professionally * Ability to multitask in multiple computer systems * Typing speed: 20 WPM with 90% accuracy * Reliable attendance and willingness to work scheduled shifts * Basic computer and troubleshooting skills Apply

Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Michael De Los Santos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.

Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 4001 N Cage Blvd, Pharr, TX 78577 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 4001 North Cage Primary Location: US-TX-Pharr Employer: Penske Truck Leasing Co., L.P. Req ID: 2329931

The Customer Service Representative at Montalvo Insurance Agency, Inc. is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Health Insurance provided-greatly subsidized Have a 401k program Life/Supplemental coverage provided/paid for. Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years of insurance account management experience as well as a Bachelor's Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Compensation: $16.00 - $23.00 per hour If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIAT member agency is a great career choice! IIAT members are Trusted Choice independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community. IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?

Job Description*This position will require sales, please do not apply if you are not comfortable with sales* Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand. Responsibilities: Forge enduring customer relationships and proactively follow up to ensure continued satisfaction. Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. As an Agent Team Member, you will receive... 401k Hourly plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Professional development Abundant opportunities for career advancement within our agency Licensing Reimbursement Requirements: Genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills across all channels - written, verbal, and attentive listening. A people-centric mindset with a keen eye for detail. Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. Proficiency in learning and navigating computer functions efficiently. Collaborative spirit, thriving in a dynamic team environment. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Dedicated to customer service Ability to multi-task Ability to effectively relate to a customer Bilingual - Spanish required Property and Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older Pass a background check GENRAL JOB DUTIES Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product Receive and process telephone orders Take inventory and complete associated paperwork Clean equipment and facility approximately daily TRAINING Orientation and training provided on the job. Additional Information COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movement with speed. Ability to enter orders using a computer keyboard or touch screen.;

Job Description Full-Time Call Center Representative Map Communications is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position. We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply. Key Responsibilities: Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor. Accurately gather and relay essential information, ensuring all message details are thorough and precise. Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated. Qualifications: A welcoming voice and an upbeat, professional tone. Strong command of the English language, including excellent spelling and grammar. Proficiency in a Windows-based computer environment. Ability to type 35 words per minute or more. Excellent attendance record. Availability to work one weekend day Speak, read, and write fluently in both Spanish/English No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success. Compensation and Benefits: Compensation: $18.50/hr with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without Perfect Attendance is $16/hr. Full-time employees are eligible for a robust benefits package including: Employee Stock Ownership Comprehensive Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance Policy Legal Assistance Shifts: Full-Time - 40 hours per week, 10-hour shifts Must be available to work a weekend day (Sat or Sun each week) Map Communications an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English and Spanish communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environment Preferred Qualifications * 1+ years of call center experience #ZRSM2 #LI-ML5 CRT110 2026-67770 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with agents and policyholders, delivering personalized support that reinforces the value of partnering with or being insured by AssuranceAmerica. This is a unique opportunity to join a growing company where your impact will be seen, and your career can flourish. High-performing team members in this role will have clear paths to advance within the Customer Experience department or explore new opportunities across other fast-growing areas of the business. Qualified candidates must reside in one of the following locations: Atlanta, GA; McAllen, TX; or Nebraska About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: Serve as a problem-solver on the front lines, responding to inbound customer calls with a focus on identifying root cause of issues, analyzing unique situations, and delivering accurate, personalized solutions that align with company standards and customer needs. Apply sound judgement and critical thinking when assisting with underwriting activities, ensuring timely and appropriate handling of exceptions or nuanced policy scenarios. Navigate and leverage the policy management system efficiently, using its tools to troubleshoot issues, improve processing accuracy, and identify trends or recurring challenges. Collaborate across the team with a solutions-oriented mindset, contributing to team discussions and best practices that enhance customer outcomes and operational effectiveness. Prioritize and organize daily tasks with attention to detail and time management, ensuring timely and thorough resolution of customer inquiries and back-end responsibilities. Consistently meet or exceed departmental KPIs and performance metrics by balancing efficiency with high-quality customer engagement. Demonstrate initiative and a growth mindset, actively seeking opportunities to broaden knowledge across departments and contribute to process improvements - positioning yourself for future advancement into roles in underwriting, sales, claims, or operations. About YOU You thrive in a fast-paced, technology-driven environment and can adapt quickly to changing demands. You're confident making independent decisions by analyzing multiple data points and applying sound judgment. You consistently demonstrate integrity, professionalism, and accountability in everything you do. You collaborate well with others and contribute positively to a team-oriented culture. Required Bachelor's degree OR 1-2 years of experience in a role requiring critical thinking, problem resolution, and direct interaction with clients or stakeholders. Bilingual (English-Spanish). Creative problem-solving abilities, with the capacity to collaborate across departments and consider diverse perspectives in decision-making. Excellent PC skills. Preferred Experience in inside sales, supply chain, or logistics roles involving client support and a solutions-focused approach. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to navigate various departments of the organization's physical premises.

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office. DUTIES / RESPONSIBILITIES * Greets all walk-in customers in a professional and courteous manner. * Answer and directs all phone traffic in a polite, courteous and cheerful manner. * Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum). * Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery). * Schedule and record appraisal and delivery appointments. * Update and maintain the store scheduler with Office Manager. * Collect and record payment for completed repairs; may perform some A/R. * File repair order paperwork accurately or record in CARSTAR management system. * Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime). * Perform follow-up sales calls on estimate quotes (unsold) within 48 hours. * Maintain the front office and customer reception areas. * Attend daily release meetings. * Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS * 2+ years of customer service experience required, preferably in a retail setting. * HS diploma or GED equivalent required; college degree preferred. * Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base. * Call center sales experience (or equivalent sales experience) preferred. * Highly organized; ability to handle multiple concurrent assignments. * Proficient with Microsoft Office and POS/management systems. * Strong attention to details. * Punctual and professional appearance. * Ability to receive direction and work well with others. * Valid driver's license and insurable driving record. PHYSICAL REQUIREMENTS * Essential physical requirements include: * Ability to stoop, bend and kneel, squat, kneel and pulling * Extended periods of kneeling, bending, squatting and stooping * Carry and lift heavy objects (up to 50lbs) * Standing, sitting and walking * Performing repetitive motions WORK ENVIRONMENT Exposure to: * Paint, fumes and particles * Dirt / Dust * Chemicals / Toxins * Varying heat / cold * Intermittent noise * All duties, responsibilities and experience are subject to change by location

Job Description This position will include but not limited to answering phones, greeting customers, processing customer orders, making pizzas, general prep and stocking work and general cleaning of the store. Qualifications Food handlers required.