Sales and Customer Solutions Representative (Bilingual Spanish)
Call center representative job in Pharr, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent
Experience
* 6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Technical Skills
* Knowledge of cable communications products: TV, internet, and telephone
Skills & Abilities
* Strong English and Spanish communication skills
* Flexibility for variable hours, including weekends and holidays
* Adaptability and problem-solving in dynamic environment
Preferred Qualifications
* 1+ years of call center experience
#ZRSM2
CRT110 2025-65733 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Call center representative job in Rio Grande City, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
Call Center Representative
Call center representative job in Edinburg, TX
Job Description
Full-Time Call Center Representative
Map Communications is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.
We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.
Key Responsibilities:
Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.
Accurately gather and relay essential information, ensuring all message details are thorough and precise.
Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.
Qualifications:
A welcoming voice and an upbeat, professional tone.
Strong command of the English language, including excellent spelling and grammar.
Proficiency in a Windows-based computer environment.
Ability to type 35 words per minute or more.
Excellent attendance record.
Availability to work one weekend day
Speak, read, and write fluently in both Spanish/English
No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.
Compensation and Benefits:
Compensation: $18.50/hr with Perfect Attendance
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without Perfect Attendance is $16/hr.
Full-time employees are eligible for a robust benefits package including:
Employee Stock Ownership
Comprehensive Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance Policy
Legal Assistance
Shifts:
Full-Time - 40 hours per week, 10-hour shifts
Must be available to work a weekend day (Sat or Sun each week)
Map Communications an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro
Customer Service Representative Fueler/Washer
Call center representative job in Pharr, TX
Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Penske Truck Leasing
Job Description
4001 N Cage Blvd, Pharr, TX 78577
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Shift Differentials:
Second shift start times after 11am are eligible for $2.00 per hour shift differential
Third shift start time after 9pm are eligible for $3.00 per hour shift differential
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.
Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
General Requirements:
• High school diploma, equivalent, or prior work experience preferred
• Valid driver's license required
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
PJ300
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 4001 North Cage
Primary Location: US-TX-Pharr
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2329931
Call Center Representative
Call center representative job in McAllen, TX
A Call Center Representative takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.
Bilingual Customer Experience Representative
Call center representative job in McAllen, TX
JOIN THE ASSURANCEAMERICA TEAM
Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact?
Join the AssuranceAmerica team.
For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds.
Customer Experience Representative
The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters.
This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with agents and policyholders, delivering personalized support that reinforces the value of partnering with or being insured by AssuranceAmerica.
This is a unique opportunity to join a growing company where your impact will be seen, and your career can flourish. High-performing team members in this role will have clear paths to advance within the Customer Experience department or explore new opportunities across other fast-growing areas of the business.
Qualified candidates must reside in one of the following locations: Atlanta, GA; McAllen, TX; or Nebraska
About the ROLE
Each day at AssuranceAmerica is different, but as a
Customer Experience Representative, you will:
Serve as a problem-solver on the front lines, responding to inbound customer calls with a focus on identifying root cause of issues, analyzing unique situations, and delivering accurate, personalized solutions that align with company standards and customer needs.
Apply sound judgement and critical thinking when assisting with underwriting activities, ensuring timely and appropriate handling of exceptions or nuanced policy scenarios.
Navigate and leverage the policy management system efficiently, using its tools to troubleshoot issues, improve processing accuracy, and identify trends or recurring challenges.
Collaborate across the team with a solutions-oriented mindset, contributing to team discussions and best practices that enhance customer outcomes and operational effectiveness.
Prioritize and organize daily tasks with attention to detail and time management, ensuring timely and thorough resolution of customer inquiries and back-end responsibilities.
Consistently meet or exceed departmental KPIs and performance metrics by balancing efficiency with high-quality customer engagement.
Demonstrate initiative and a growth mindset, actively seeking opportunities to broaden knowledge across departments and contribute to process improvements - positioning yourself for future advancement into roles in underwriting, sales, claims, or operations.
About YOU
You thrive in a fast-paced, technology-driven environment and can adapt quickly to changing demands.
You're confident making independent decisions by analyzing multiple data points and applying sound judgment.
You consistently demonstrate integrity, professionalism, and accountability in everything you do.
You collaborate well with others and contribute positively to a team-oriented culture.
Required
Bachelor's degree OR 1-2 years of experience in a role requiring critical thinking, problem resolution, and direct interaction with clients or stakeholders.
Bilingual (English-Spanish).
Creative problem-solving abilities, with the capacity to collaborate across departments and consider diverse perspectives in decision-making.
Excellent PC skills.
Preferred
Experience in inside sales, supply chain, or logistics roles involving client support and a solutions-focused approach.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to navigate various departments of the organization's physical premises.
Auto-ApplyField Inspector/Call Center Representative-Brownsville
Call center representative job in Brownsville, TX
Our Brownsville office has immediate openings for a Field Inspector/Call Center Representative, a dual-role position supporting delinquent tax collections and field property assessments. This role combines field inspections to verify the condition of properties associated with delinquent taxpayer accounts with office-based call center responsibilities. Candidates must be adaptable, detail-oriented, and able to work in both in-field environments and structured office settings.
Essential Duties-Field Inspector:
* Plan and organize inspection routes for timely and efficient field visits.
* Travel to assigned inspection sites across multiple municipalities in Cameron County.
* Inspect properties and surrounding areas to verify condition, occupancy status, and visible characteristics.
* Take clear, date-stamped photographs documenting property conditions.
* Note details such as structures, vehicles, and other relevant observations.
* Compile findings into organized reports and submit via online platforms within required timeframes.
* Maintain confidentiality of all client and case-related information.
* Communicate inspection results and follow-up needs to office staff.
* Represent the Firm with professionalism and courtesy during all field interactions.
* Perform other related duties as assigned.
Essential Duties-Call Center Representative:
* Receive inbound calls and make outbound calls to taxpayers to collect delinquent property taxes.
* Use headset and computer terminal to navigate multiple systems, input data, and retrieve account information.
* Work in a structured environment with a diverse workforce.
* Meet daily, weekly and monthly production objectives.
* Adapt to a dynamic, quickly changing telecommunications environment.
* Maintain accountability for call quality, attendance, and adherence to schedule.
Preferred Experience & Requirements:
Previous office experience required; 1-2 years of call center experience preferred.
* High School diploma or equivalent required. • Must be bilingual.
* Proficient typing skills required.
* Ability to work independently and make cost-effective decisions.
* Strong creative problem-solving skills for a fast-paced environment.
* Ability to handle difficult situations with diplomacy and tact.
* Comfort working in unpredictable, high call volume environments.
* Demonstrated tolerance for stress and ability to stay composed.
About the Firm
Perdue Brandon Fielder Collins and Mott LLP (PBFCM) has been in business since 1970. We represent more than 2'000 governmental entities in Texas - school districts' cities' counties' hospital districts' appraisal districts and special districts. We have grown steadily every year. We currently have 15 offices across Texas and multiple satellite locations in Texas, Florida and Oklahoma' with over 60 attorneys and more than 400 employees. Founded on the principles of honesty and ethical conduct' our success is due to our refusal to deviate from these core values.
Customer Service Teammate
Call center representative job in Pharr, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Onsite Call Center Specialist
Call center representative job in Harlingen, TX
Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client's members regarding their credit card needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first call resolution to their customers.
Hourly pay rate - $19/hr
This position is located onsite in our Harlingen, TX office.
Company Culture:
Our mission is to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients. We foster a culture built on collaboration, integrity, and an employee-first mindset. We believe in continuous improvement and provide opportunities for employees to develop their skills, advance their careers, and contribute meaningfully to our mission. At Qualfon, every voice is valued, and teamwork is the foundation of our success. Big dreams are achieved through small actions, and our mission fuels every choice we make so we can give back to the communities where we live and work.
Responsibilities
What you will be doing:
• Respond to inbound inquiries related to active credit card accounts, consumer loans, and fraudulent activity.
• Assisting customers in recovering their online credentials.
• Assist members with monetary and non-monetary transactions, including account maintenance for checking, savings, and certificates of deposit (CDs).
• Complete service tasks such as adding authorized users, facilitating balance transfers, managing interest distribution for CDs, and handling IRA account changes.
• Support credit card and fraud-related inquiries, including payment authorizations, adjustments, account growth, and underwriting decisions.
• Conduct thorough analysis of moderately complex complaints and collaborate with internal teams and vendor partners to identify process failures and improve customer satisfaction.
• Communicate effectively with customers, co-workers, and business leaders while maintaining professionalism and empathy.
• Stay informed of applicable policies, procedures, and regulatory guidelines to ensure compliance and risk management.
• Prioritize workload to meet service level objectives and ensure all business risks are identified, measured, and controlled.
Qualifications
What Skills & Qualifications are needed:
• Minimum 1 year of customer service experience in financial services, fraud, or insurance.
• 2 consistent years of call center experience preferred.
• Minimum 1 year of experience in conflict resolution and documentation, including researching and resolving customer concerns.
• High School diploma or GED required; college degree preferred.
• Ability to work onsite in Highland Park and meet attendance requirements.
• Demonstrated ability to manage difficult verbal communications and develop professional written responses through collaboration and proactive engagement.
• Proven ability to multi-task and prioritize in a fast-paced, detail-oriented environment.
• Stable work history with a consistent record of reliability and performance.
• Strong written and verbal communication skills, with a professional and articulate voice.
• Proficient internet and research skills, with the ability to quickly learn new subjects.
• Computer savvy, able to resolve minor technical issues independently.
• Typing speed of 20 words per minute with 90% accuracy.
• Strong critical thinking and problem-solving abilities.
• Comfortable working in a fast-paced, sometimes hectic environment while maintaining professionalism.
• Self-motivated and capable of working independently with minimal supervision.
• Skilled at multi-tasking across multiple computer applications while engaging with customers.
• Veterans and their family members are encouraged to apply.
Pay Range USD $19.00 - USD $19.00 /Hr.
Auto-ApplyCustomer Service Representative
Call center representative job in McAllen, TX
Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps.
A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.
Customer Service Representative
Call center representative job in McAllen, TX
Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own!
We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
Greet customers in-person and over the phone with professionalism and a smile
Schedule appointments
Act as a liaison between customers and service advisors
Check up on customers in the showroom
Help keep the lobby, organized, and welcoming
Requirements:
Bilingual in Spanish
Strong communication and interpersonal skills
Prior experience in customer service (auto industry is a plus)
Comfortable with computers, scheduling software, and multitasking
Education/Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
About Us:
At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
Customer Service Representative
Call center representative job in Harlingen, TX
We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Manage large amounts of incoming calls
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to work at least 15 hours minimum per week
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
This position is currently only open for individuals authorized to work in the United States.
Customer Service Rep(09335)
Call center representative job in Harlingen, TX
We provide a work environment and culture that our employees look forward to being a part of. We strive to take care of our employees, so that our employees will be better able to take care of our customers and provide them with an experience that leaves them saying "WOW!"
Job Description
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Qualifications
Bi-lingual is not required, but is appreciated.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Call center representative job in Brownsville, TX
Customer Service Representative - Immediate Start in Brownsville, TX
Position: Full-Time, Weekly Pay
Are you passionate about helping others and providing top-tier service? We're looking for motivated individuals to join our client's team as a Customer Service Representative. In this role, you'll be an essential point of contact, ensuring each customer has a positive and supportive experience.
Customer Service Representative Key Responsibilities:
Interact directly with customers to answer questions, resolve issues, and guide them through product and service options.
Provide prompt and friendly support while addressing customer concerns and maintaining professionalism.
Collaborate with team members to ensure a seamless and consistent customer experience.
Accurately document interactions, feedback, and follow-up actions to ensure customer satisfaction.
Stay knowledgeable about products, services, and company policies to offer informed guidance to customers.
Participate in team meetings and training sessions to stay updated on best practices and service enhancements.
What We're Looking For:
Strong communicators with a natural ability to connect with people and empathize with their needs.
Individuals who are organized, reliable, and able to multitask in a fast-paced environment.
Positive team players who are committed to delivering exceptional customer service.
Quick problem-solvers who can offer helpful solutions and take initiative in handling inquiries.
A professional and friendly attitude with a focus on fostering positive customer relationships.
Why Join Our Client's Team?
Training & Support: Comprehensive onboarding and training to help you build a strong foundation in customer service.
Career Growth: Opportunities for advancement and professional development as you grow within the company.
Team Environment: Be part of a supportive, customer-focused team that values your contributions.
Weekly Pay: Consistent weekly compensation to keep you motivated and financially stable.
If you're ready to begin a rewarding career where your communication skills and dedication to helping others can shine, apply now to become a Customer Service Representative!
Make an impact by contributing to outstanding customer experiences. Apply today!
Sales and Customer Solutions Representative (Bilingual Spanish)
Call center representative job in Harlingen, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent
Experience
* 6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Technical Skills
* Knowledge of cable communications products: TV, internet, and telephone
Skills & Abilities
* Strong English and Spanish communication skills
* Flexibility for variable hours, including weekends and holidays
* Adaptability and problem-solving in dynamic environment
Preferred Qualifications
* 1+ years of call center experience
#ZRSM2
CRT110 2025-65665 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Bilingual Call Center Agent
Call center representative job in McAllen, TX
Job Description
Immediately hiring Full Time Bilingual Call Center Agents at Answer One!
Call Center Agents at AnswerOne provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Speak and write fluent Spanish/English
Our benefits for Full Time Employees include:
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Compensation: $18.50 / Hour with Perfect Attendance
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.
Shifts Offered:
Full Time - 40 hours per week, 10 hour shifts
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Job Posted by ApplicantPro
Field Inspector/Call Center Representative
Call center representative job in Brownsville, TX
Job Description
Our Brownsville office has immediate openings for a Field Inspector/Call Center Representative, a dual-role position supporting delinquent tax collections and field property assessments. This role combines field inspections to verify the condition of properties associated with delinquent taxpayer accounts with office-based call center responsibilities. Candidates must be adaptable, detail-oriented, and able to work in both in-field environments and structured office settings.
Essential Duties-Field Inspector:
• Plan and organize inspection routes for timely and efficient field visits.
• Travel to assigned inspection sites across multiple municipalities in Cameron County.
• Inspect properties and surrounding areas to verify condition, occupancy status, and visible characteristics.
• Take clear, date-stamped photographs documenting property conditions.
• Note details such as structures, vehicles, and other relevant observations.
• Compile findings into organized reports and submit via online platforms within required timeframes.
• Maintain confidentiality of all client and case-related information.
• Communicate inspection results and follow-up needs to office staff.
• Represent the Firm with professionalism and courtesy during all field interactions.
• Perform other related duties as assigned.
Essential Duties-Call Center Representative:
• Receive inbound calls and make outbound calls to taxpayers to collect delinquent property taxes.
• Use headset and computer terminal to navigate multiple systems, input data, and retrieve account information.
• Work in a structured environment with a diverse workforce.
• Meet daily, weekly and monthly production objectives.
• Adapt to a dynamic, quickly changing telecommunications environment.
• Maintain accountability for call quality, attendance, and adherence to schedule.
Preferred Experience & Requirements:
Previous office experience required; 1-2 years of call center experience preferred.
• High School diploma or equivalent required. • Must be bilingual.
• Proficient typing skills required.
• Ability to work independently and make cost-effective decisions.
• Strong creative problem-solving skills for a fast-paced environment.
• Ability to handle difficult situations with diplomacy and tact.
• Comfort working in unpredictable, high call volume environments.
• Demonstrated tolerance for stress and ability to stay composed.
About the Firm
Perdue Brandon Fielder Collins and Mott LLP (PBFCM) has been in business since 1970. We represent more than 2‚000 governmental entities in Texas - school districts‚ cities‚ counties‚ hospital districts‚ appraisal districts and special districts. We have grown steadily every year. We currently have 15 offices across Texas and multiple satellite locations in Texas, Florida and Oklahoma‚ with over 60 attorneys and more than 400 employees. Founded on the principles of honesty and ethical conduct‚ our success is due to our refusal to deviate from these core values.
Job Posted by ApplicantPro
Onsite Call Center Specialist - Overnight
Call center representative job in Harlingen, TX
Qualfon is hiring Banking Customer Service Representative to field inbound communication from our client's members regarding their credit card needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first call resolution to their customers.
Hourly pay rate - $19/hr + Shift Differential
This position is located onsite in our Harlingen, TX office.
Company Culture:
Our mission is to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients. We foster a culture built on collaboration, integrity, and an employee-first mindset. We believe in continuous improvement and provide opportunities for employees to develop their skills, advance their careers, and contribute meaningfully to our mission. At Qualfon, every voice is valued, and teamwork is the foundation of our success. Big dreams are achieved through small actions, and our mission fuels every choice we make so we can give back to the communities where we live and work.
RESPONSIBILITIES
What you will be doing:
* Respond to inbound inquiries related to active credit card accounts, consumer loans, and fraudulent activity.
* Assisting customers in recovering their online credentials.
* Assist members with monetary and non-monetary transactions, including account maintenance for checking, savings, and certificates of deposit (CDs).
* Complete service tasks such as adding authorized users, facilitating balance transfers, managing interest distribution for CDs, and handling IRA account changes.
* Support credit card and fraud-related inquiries, including payment authorizations, adjustments, account growth, and underwriting decisions.
* Conduct thorough analysis of moderately complex complaints and collaborate with internal teams and vendor partners to identify process failures and improve customer satisfaction.
* Communicate effectively with customers, co-workers, and business leaders while maintaining professionalism and empathy.
* Stay informed of applicable policies, procedures, and regulatory guidelines to ensure compliance and risk management.
* Prioritize workload to meet service level objectives and ensure all business risks are identified, measured, and controlled.
QUALIFICATIONS
What Skills & Qualifications are needed:
* Minimum 1 year of customer service experience in financial services, fraud, or insurance.
* 2 consistent years of call center experience preferred.
* Minimum 1 year of experience in conflict resolution and documentation, including researching and resolving customer concerns.
* High School diploma or GED required; college degree preferred.
* Ability to work onsite in Highland Park and meet attendance requirements.
* Demonstrated ability to manage difficult verbal communications and develop professional written responses through collaboration and proactive engagement.
* Proven ability to multi-task and prioritize in a fast-paced, detail-oriented environment.
* Stable work history with a consistent record of reliability and performance.
* Strong written and verbal communication skills, with a professional and articulate voice.
* Proficient internet and research skills, with the ability to quickly learn new subjects.
* Computer savvy, able to resolve minor technical issues independently.
* Typing speed of 20 words per minute with 90% accuracy.
* Strong critical thinking and problem-solving abilities.
* Comfortable working in a fast-paced, sometimes hectic environment while maintaining professionalism.
* Self-motivated and capable of working independently with minimal supervision.
* Skilled at multi-tasking across multiple computer applications while engaging with customers.
* Veterans and their family members are encouraged to apply.
Apply
Customer Service Rep(08077) - 306 e main ave
Call center representative job in Alton, TX
This position will include but not limited to answering phones, greeting customers, processing customer orders, making pizzas, general prep and stocking work and general cleaning of the store.
Qualifications
Food handlers required.
Onsite Call Center Specialist
Call center representative job in Harlingen, TX
Qualfon is hiring Banking Customer Service Representative to field inbound communication from our client's members regarding their credit card needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first call resolution to their customers.
Hourly pay rate - $19/hr
This position is located onsite in our Harlingen, TX office.
Company Culture:
Our mission is to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients. We foster a culture built on collaboration, integrity, and an employee-first mindset. We believe in continuous improvement and provide opportunities for employees to develop their skills, advance their careers, and contribute meaningfully to our mission. At Qualfon, every voice is valued, and teamwork is the foundation of our success. Big dreams are achieved through small actions, and our mission fuels every choice we make so we can give back to the communities where we live and work.
RESPONSIBILITIES
What you will be doing:
* Respond to inbound inquiries related to active credit card accounts, consumer loans, and fraudulent activity.
* Assisting customers in recovering their online credentials.
* Assist members with monetary and non-monetary transactions, including account maintenance for checking, savings, and certificates of deposit (CDs).
* Complete service tasks such as adding authorized users, facilitating balance transfers, managing interest distribution for CDs, and handling IRA account changes.
* Support credit card and fraud-related inquiries, including payment authorizations, adjustments, account growth, and underwriting decisions.
* Conduct thorough analysis of moderately complex complaints and collaborate with internal teams and vendor partners to identify process failures and improve customer satisfaction.
* Communicate effectively with customers, co-workers, and business leaders while maintaining professionalism and empathy.
* Stay informed of applicable policies, procedures, and regulatory guidelines to ensure compliance and risk management.
* Prioritize workload to meet service level objectives and ensure all business risks are identified, measured, and controlled.
QUALIFICATIONS
What Skills & Qualifications are needed:
* Minimum 1 year of customer service experience in financial services, fraud, or insurance.
* 2 consistent years of call center experience preferred.
* Minimum 1 year of experience in conflict resolution and documentation, including researching and resolving customer concerns.
* High School diploma or GED required; college degree preferred.
* Ability to work onsite in Highland Park and meet attendance requirements.
* Demonstrated ability to manage difficult verbal communications and develop professional written responses through collaboration and proactive engagement.
* Proven ability to multi-task and prioritize in a fast-paced, detail-oriented environment.
* Stable work history with a consistent record of reliability and performance.
* Strong written and verbal communication skills, with a professional and articulate voice.
* Proficient internet and research skills, with the ability to quickly learn new subjects.
* Computer savvy, able to resolve minor technical issues independently.
* Typing speed of 20 words per minute with 90% accuracy.
* Strong critical thinking and problem-solving abilities.
* Comfortable working in a fast-paced, sometimes hectic environment while maintaining professionalism.
* Self-motivated and capable of working independently with minimal supervision.
* Skilled at multi-tasking across multiple computer applications while engaging with customers.
* Veterans and their family members are encouraged to apply.
Apply