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Cart associate vs floor associate

The differences between cart associates and floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cart associate has an average salary of $28,304, which is higher than the $27,757 average annual salary of a floor associate.

The top three skills for a cart associate include customer service, groceries and golf carts. The most important skills for a floor associate are sales floor, stock shelves, and customer service.

Cart associate vs floor associate overview

Cart AssociateFloor Associate
Yearly salary$28,304$27,757
Hourly rate$13.61$13.34
Growth rate--
Number of jobs329,151241,665
Job satisfaction--
Most common degreeHigh School Diploma, 58%High School Diploma, 44%
Average age4141
Years of experience--

What does a cart associate do?

In retail stores, a cart associate is in charge of retrieving and organizing shopping carts, ensuring everything is accounted for and in good condition. Their responsibilities typically include assisting clients by carrying grocery bags and other heavy objects, helping them locate carts or other items, and answering questions, ensuring client satisfaction. Aside from managing cart stalls, a cart associate may also participate in managing product inventories, maintaining the cleanliness of store areas, re-stocking shelves, and reporting to managers regularly.

What does a floor associate do?

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

Cart associate vs floor associate salary

Cart associates and floor associates have different pay scales, as shown below.

Cart AssociateFloor Associate
Average salary$28,304$27,757
Salary rangeBetween $21,000 And $36,000Between $22,000 And $34,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between cart associate and floor associate education

There are a few differences between a cart associate and a floor associate in terms of educational background:

Cart AssociateFloor Associate
Most common degreeHigh School Diploma, 58%High School Diploma, 44%
Most common majorGeneral StudiesBusiness
Most common college--

Cart associate vs floor associate demographics

Here are the differences between cart associates' and floor associates' demographics:

Cart AssociateFloor Associate
Average age4141
Gender ratioMale, 94.3% Female, 5.7%Male, 45.7% Female, 54.3%
Race ratioBlack or African American, 11.9% Unknown, 5.5% Hispanic or Latino, 17.2% Asian, 5.9% White, 58.7% American Indian and Alaska Native, 0.7%Black or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between cart associate and floor associate duties and responsibilities

Cart associate example responsibilities.

  • Develop expertise of lawn mowers, trimmers, tractors, treadmills, and weight benches.
  • Provide assistance to customers (getting electric carts for those with impair movement, putting groceries in their car etc).
  • Help customers by carrying out groceries, TV's or other merchandise that they have purchased and need help with.
  • Maintain cleanliness of golf-relate areas.
  • Cross train in all areas of banquet functions including serving, bartending, and setup/breakdown.

Floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Assist customers with packaging of their groceries.
  • Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Place special orders over the phone with companies contract by Walmart.

Cart associate vs floor associate skills

Common cart associate skills
  • Customer Service, 47%
  • Groceries, 13%
  • Golf Carts, 7%
  • Customer Vehicles, 6%
  • Front End, 6%
  • Sales Floor, 6%
Common floor associate skills
  • Sales Floor, 27%
  • Stock Shelves, 26%
  • Customer Service, 5%
  • Product Knowledge, 5%
  • Pallet Jack, 4%
  • POS, 4%